1,923 research outputs found
Zur Bedeutung der Kundenzufriedenheit für im Schienenpersonennahverkehr tätige Unternehmen
No full textFür die SPNV-Unternehmen werden die bei ihren Kunden erzielten bzw. erzielbaren Fahrgelderlöse in Zukunft eine erheblich stärkere Bedeutung erhalten. Der demografische Wandel und die zunehmende Motorisierung werden darüber hinaus dazu führen, dass die Gruppe der Captives abnehmen wird. Damit wird der SPNV nach und nach erhebliche Anteile seiner größten und zugleich wichtigsten Kundengruppe auf lange Sicht verlieren. Zugleich wird die Zahl der wahlfreien Kunden weiter steigen; damit steigt die Gefahr für das SPNV-Unternehmen, dass sich diese Personen verstärkt gegen eine Nutzung des SPNV entscheiden, sofern dieser die an ihn gestellten Qualitätsansprüche nicht erfüllt. Um weiterhin am Markt bestehen und die geplanten Fahrgelderlöse generieren zu können, ist es daher für SPNV-Unternehmen von strategischer Bedeutung, die Qualitätsanforderungen der Fahrgäste zu kennen, diese dann selektiv zu erfüllen, um die sich hieraus ergebenden Erlöspotenziale abschöpfen zu können. Die Kundenzufriedenheit wird dabei immer mehr zum entschei-denden Faktor zur Generierung der geplanten Fahrgelderlöse. Gleichzeitig stehen die SPNV-Unternehmen der Herausforderung gegenüber, ihr Angebot wirtschaftlicher realisieren zu müssen. Im Grunde handelt es sich um ein Optimierungsproblem, bei dem in Abhängigkeit vom Verkehrsvertrag einerseits und den Einstellungen und dem Verhalten der Fahrgäste andererseits die wirtschaftlichste Investitionsstrategie gesucht wird.
Um das Optimierungsproblem lösen zu können, müssen Abhängigkeiten zwischen Maßnahmen, ihren wirtschaftlichen Dimensionen für das investierende Unternehmen, den Reaktionen der Fahrgäste sowie die Rahmenbedingungen eines Verkehrsvertrags bekannt sein. Die vorliegende Arbeit befasst sich mit dieser Fragestellung
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Lessons from a challenging system: accurate adsorption free energies at the amino acid/ZnO interface
No full textWe undertake steps to overcome four challenges that have hindered the understanding of ZnO/biomolecule interfaces at the atomic scale; parametrization of a classical force field, ZnO surface termination and amino acid protonation state in methanol, and convergence of enhanced- sampling molecular dynamics simulations. We predict adsorption free energies for histidine, serine, cysteine and tryptophan in remarkable agreement with experimental measurements obtained via a novel indicator-displacement assay. Adsorption is driven by direct surface/amino-acid interactions mediated by terminal hydroxyl groups and stabilized by strongly-structured methanol solvation shells
Entertainer: Pieter-Dirk Uys
No full textThis booklet celebrates the life and work of Pieter-Dirk Uys, internationally acclaimed playwright, author, role-model and one of South Africa's living treasures
Entertainer: Pieter-Dirk Uys
No full textThis booklet celebrates the life and work of Pieter-Dirk Uys, internationally acclaimed playwright, author, role-model and one of South Africa's living treasures
Entertainer: Pieter-Dirk Uys
No full textThis booklet celebrates the life and work of Pieter-Dirk Uys, internationally acclaimed playwright, author, role-model and one of South Africa's living treasures
Formal Techniques and Self/Other Relations in the Novels of Dirk Bogarde
No full textThe thesis foregrounds the distinctive contribution Dirk Bogarde made to
contemporary writing in a second career that developed in parallel to his screen
commitments. It dispels the notion that Bogarde followed a familiar path as an actor
who wrote books. Instead it establishes his reputation as an innovative writer whose
formal technique was substantially influenced by the textual systems of cinema and
the cross-fertilisation from acting to writing.
In examining the formative factors that steered Bogarde towards authorship, the
thesis addresses the role of performance as a generative factor in the evolution of the
novels, establishing a discursive link with Bakhtinian dialogism, and specifically,
transgredience as a formal imperative. Secondly, it affords a critical insight into why
the major concerns with staging and performativity preoccupy his writing career.
The thesis claims that Bogarde was an empirically dialogical writer whose use
of camera-eye narration fostered the proliferation of competing discourses across the
fiction. This formal dynamic is centred on the relationship between stages and
dialogism, which incorporates the work of Erving Goffinan as a complementary
critique to Bakhtinian theory with its emphasis on self-presentation. The concern
with socially-constructed behaviour leads the thesis to address the associated issues of
stereotyping and 'otherness', which in terms of body politics is articulated by the
mono logic drive to confine the sexual 'other' to a fixed representation.
Bogarde's ability to draw on cinematic and performance techniques identifies
an area of expertise unavailable to most other writers. This is an unusual repository
of skills to bring to writing which is why the thesis makes the claim for his singular
achievement as a contemporary author. There are fruitful points of intersection to be
explored in this respect with the work of Christopher Isherwood, whom Bogarde read
and admired, as a basis for further research. It is hoped that the thesis will play its
part in opening up new possibilities for Bogarde's writing to be re-visited by future
critics
"The end of national models? Integration courses and citizenship trajectories in Europe"
No full textSeveral European countries have recently introduced or are planning to introduce citizenship trajectories (voluntary or obligatory inclusion programs for recent immigrants) or citizen integration tests (tests one should pass to be able and acquire permanent residence or state citizenship). Authors like Joppke claim this is an articulation of a more general shift towards the logic of assimilation (and away from a multicultural agenda) in integration policy paradigms of European States. Integration policies would even be converging in such a fashion that it would no longer make sense to think in terms of national models for immigrant integration. One cannot deny the empirical fact of diffusion of civic integration policies throughout Europe. This paper claims there is, however, still sufficient distinctiveness between immigrant integration policies in order to continue and use an analytical framework which distinguishes national models
A brief choice of films
No full textMelbourne experimental filmamaker Dirk de Bruyn together with sound artist Joel Stern created a hallucinating mixture of light, movement and sound in the small basement of the Urban Espresso Bar. Dirk De Bruyn and Joel Stren gave an author talk at 8:30 pm on 13th October 2009<br
Printable Cement-Based Materials: Fresh Properties Measurements and Control
No full textDigital fabrication with cementitious materials is a rapidly growing field of research in which the evolution of strength during the various processes, such as 3D printing, is the key controlling parameter. The strength evolves over multiple orders of magnitude during the process, and thus, it is essential to properly characterize the strength evolution in order to guarantee process success. This chapter summarizes the state of the art in these characterization methods for digital fabrication with fresh cementitious materials, reviewing well-known and more recently developed methods.Green Open Access added to TU Delft Institutional Repository 'You share, we take care!' - Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.Concrete Structure
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