73 research outputs found
Knowledge management in cyberphysical systems: determining the quality requirements for health systems with the Kano model
Get PDFThis paper focuses on knowledge management in cyberphysical
systems (CPS), dealing with the importance and influence of smart
technologies for the creation of the smart health systems as a part of the smart
home. This approach considers the reorganisation and adaptation of medicine
and health systems, building the research framework upon knowledge
management 4.0 for health systems. Customer satisfaction or dissatisfaction
was researched using the qualitative methodology of the Kano model. The
questionnaire deals with five factors that play a crucial role in the decision to
purchase such a system: 1) software reliability; 2) medical device
interoperability; 3) security and privacy; 4) system feedback; 5) architecture.
The results show that attractive requirements, such as architecture and medical
device interoperability, have high values for customer satisfaction and low
scores for customer dissatisfaction
Click and drive Consumer attitude to product development: Towards future transformations of the driving experience
No full textPurpose – The purpose of this paper is to supply indications that may be useful in the process of
development of new products that fully exploit the value potential of Internet of Things (IoT) technologies in the automotive industry. To this aim, the authors investigate how applications of the IoT to smart vehicles are perceived by consumers and describe different ways to increase their satisfaction.
Design/methodology/approach – After a literature review focused on IoT and consumer behaviour in the automotive industry, the authors apply the Kano model to find the drivers for achieving customer satisfaction with new product developments in smartcars.
Findings – Automotive companies need to consider what is attractive to drivers and what consumers consider to be “driver-friendly”. Using an empirical analysis, the authors highlight the motivations for developing a smartcar to fits the expectation of Italian drivers.
Research limitations/implications – While the global framework given by this paper can be useful
in all contexts, the empirical part is based on the Italian consumer. Further research may extend the application of the model to other countries to improve the generalizability of the results.
Practical implications – This study supplies an analysis of qualitative data that may prove useful
to researchers and managers in planning their strategic and operative activities with the aim of
improving the development of IoT-related products in the automotive industry.
Originality/value – This paper fulfils the need for an original research framework that sheds light on relevant insights and gives useful hints on the development of IoT technologies in the automotive sector.
Paper type Research pape
Complexity Theory for a New Managerial Paradigm: A Research Framework
Get PDFIn this work, we supply a theoretical framework of how organizations
can embed complexity management and sustainable development into their policies
and actions. The proposed framework may lead to a new management paradigm,
attempting to link the main concepts of complexity theory, change management,
knowledge management, sustainable development, and cybernetics. We highlight
how the processes of organizational change have occurred as a result of the move to
adapt to the changes in the various global and international business environments
and how this transformation has led to the shift toward the present innovation
economy. We also point how organizational change needs to deal with sustainability,
so that the change may be consistent with present needs, without compromising
the future
A Holistic Approach to Comprehending the Complexity of the Post-growth Era: The Emerging Profile
No full textThe goal of this study is to investigate the problems caused by the rapid growth of the global economy, coupled with high population growth and the excessive exploitation of natural resources. The global economy will not be able to maintain its current speed of growth in the long term, so a paradigm shift in production and consumption is necessary, if the collapse of ecosystems and the concurrent depletion of natural resources are to be avoided. This is the reason why capitalism needs to take a turn towards a sustainable and naturally harmonized development model
An Example of Performing a Text Analysis in a Qualitative Research
No full textThe article presents an example of a text analysis and interpretation based on a qualitative research. In the first part we focus on the theoretical definition of analytical tools and characteristics of the text analysis and interpretation within the frame of qualitative research. We continue with presenting an option of analysing and interpreting acquired data by using the analytical tool thematic network. The presented option is based on the results we obtained by half-structured interviews, personal notes and by observing the functioning of two networks.text interpretation, encoding, qualitative research, thematic network
Role of a digital transformation in development of a rural tourism destinations
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e-tourism and smart tourism and in the following to show the importance of digitalisation for
the further development of destinations and their transition to a smart destination
The importance of vision and mission for organisational development and growth
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Social responsibility and ethical issues about smart technology usage
No full textThe new forms of smart and artificial intelligent technologies present a great risk to the society (political – ethical challenge). For this reason, the ability of the society's decision makers to prepare an appropriate ethical response is needed. The paper is focused on the outline the main social, economic, and ethical issues, raised by the faster development of the smart and artificial intelligent products or services in everyday life processes. Smart technologies can today explore their environment, communicate with each other or with humans and help their users. The development and implementation of the smart technologies in the human environment is and it will be influenced by social and economic changes and opening new social and ethical problems in the near future, because smart technologies are now: (i) invading into the sensitive human areas and allow others to come easier for sensible private information in real time; (ii) causing job losses; (iii) replacing humans for tasks such as driving and more demanding (e.g. management of the industrial processes). The paper presents the issues of technology and human sciences. It is going for a complex subject which is quite often misrepresented, some of the fundamental concepts relating ethics in science and technology are recalled and clarified. At the conclusion of the paper social responsible model for implementation of the smart technology in human environment will be presented. The purpose of the model is to provide ethical and social norms and thus protect human before the socioeconomic changes caused with the high penetration of smart technologies in human everyday life
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