1,720,965 research outputs found
Designing the IT Course Within an Executive MBA Program
Get PDFBy combining knowledge management concepts with standard MBA course elements (technology, applications, systems development, and IT management), explicit and tacit knowledge can be created and diffused within the Management of Information Technology course designed for executive MBA students. The article, based on lessons learned over a ten-year period, discusses the course and presents a set of pedagogical principles. The paper includes a discussion of the appropriate role of technology in executive MBA courses and a detailed generic course syllabus
The use of information technology for competitive advantage in Canada
No full textThis thesis reports the findings from an empirical study of eleven information systems built by Canadian companies and installed in their customers' premises. It examines the factors which enable or inhibit the success of these strategic information systems. Specifically, it investigated factors which enable a company to:
1. Create a customer-oriented strategic system (COSS) before its competitors.
2. Achieve a high level of adoption of the COSS by the customers.
3. Achieve competitive advantage from the COSS.
Also examined were the effects that the COSS had on the company which originated it.
The findings are as follows:
1. Factors which were associated with "first-movers" are:
a. A corporate sense of urgency.
b. Management support (the chief executive or a champion).
c. A competent, proactive IS department.
2. Factors which are associated with high early adoption are:
a. A well-identified need recognized by the customer.
b. A low price charged for the use of the COSS by customers.
c. A COSS that matches the desired company-customer relationship.
3. Factors that are associated with low early adoption are:
a. Absence of a recognized need by the customer.
b. A high price charged for the use of the COSS.
c. A sales team with low competence at selling the COSS. 4. Factors associated with high late adoption and high competitive advantage: a. Many enhancements made to the COSS over the years.
5. Factors associated with low late adoption and low competitive advantage:
a. A system that is perceived to be of poor quality.
b. A lack of continuity of the champion.
c. A system that has had few enhancements.
6. The main effects that a COSS had on the originating companies were:
a. The IS operations staff needed to change their service levels, procedures and attitudes.
b. The product sales people who had to sell the COSS needed to upgrade their skills to become comfortable selling an information technology system.
In summary, the findings showed that the competitive advantage which accrues from an information system can take many years to become reality. It is imperative that companies wishing to create such systems take the time to develop a customer-oriented strategy, to develop a good quality system and to prepare for several years of enhancements.Business, Sauder School ofGraduat
IT Service Climate: The Validation of an Antecedent Construct for IT Service Quality
Get PDFBuilding from organizational climate theory, recent conceptual work has extended the IT service quality research and proposed a new construct, IT Service Climate, as an antecedent of IT service quality (Jia and Reich 2008). This paper reports on an empirical study that validated a 14-item measurement instrument for the IT service climate construct. Consisting of three dimensions, including Service Leadership, Service Vision, and Service Evaluation, the instrument demonstrates satisfactory reliability, convergent validity/unidimensionality, and discriminant validity. Data from a sample of matched pairs of systems and client units also indicate that, service climate scores from systems units explained significant variance in IT service quality as rated by their respective client units, thus demonstrating criterion validity. Contributions to both IT research and practice are discussed
IT Alignment: What Have We Learned?
Get PDFWe provide a review of the alignment literature in IT, addressing questions such as: What have we learned? What is disputed? Who are contributors to the debate? The article is intended to be useful to faculty and graduate students considering conducting research on alignment, instructors preparing lectures, and practitioners seeking to assess the ‘state-of-play’. It is both informational and provocative. Challenges to the value of alignment research, divergent views, and new perspectives on alignment are presented. It is hoped that the article will spark helpful conversation on the merits of continued investigation of IT alignment
IT Alignment: An Annotated Bibliography
Get PDFWe provide summaries of over 150 alignment articles. The information is intended to assist faculty and graduate students who are conducting IT alignment-related research. The findings presented should interest practitioners also. We hope that the article will facilitate the ongoing study and practice of IT alignment
Going Beyond Counting First Authors in Author Co-citation Analysis
Get PDFThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
Variations on the Author
Get PDF“Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship
Appropriate Similarity Measures for Author Cocitation Analysis
Get PDFWe provide a number of new insights into the methodological discussion about author cocitation analysis. We first argue that the use of the Pearson correlation for measuring the similarity between authors’ cocitation profiles is not very satisfactory. We then discuss what kind of similarity measures may be used as an alternative to the Pearson correlation. We consider three similarity measures in particular. One is the well-known cosine. The other two similarity measures have not been used before in the bibliometric literature. Finally, we show by means of an example that our findings have a high practical relevance.information science;Pearson correlation;cosine;similarity measure;author cocitation analysis
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