1,721,080 research outputs found
Empowering sustainable workplaces: A perspective on employee well-being in the light of the job demand resource model
No full textAccentuated by unprecedented challenges, burnout has become a prominent concern affecting employee well-being. The job demands resource (JD-R) model suggests that job demands has the capacity to mitigate employee burnout. Nevertheless, there has been limited attention on the integration of the psychological and organisational processes contributing to such effect. This research aims to analyse the integrative role of psychological (i.e., employee self-regulation) and organisational processes (such as the Human Resource Management system) in the JD-R model to enhance well-being in workplaces. Consistent with Sustainable Development Goal (SDG) 3 of the United Nations (‘healthy lives and well-being’), the results of this research conducted in public sector hospitals suggest that job demands affect employee burnout through the mediation of employee coping (self-regulation) strategies. Furthermore, the research enriches the existing literature by showing how employee self-regulation and organisational Human Resource Management practices may alter the effect of job demands on burnout
The effect of corporate social responsibility on customer engagement and citizenship behavior
No full textDue to the hybrid-competitive market and the economic crisis, consumers are more ethically concerned about companies failing to adhere to environmental and human rights standards. Thus, companies have implemented corporate social responsibility (CSR) initiatives to improve their ethical performance and establish the groundwork for sustainable growth and competitive advantage. Relationship marketing orientation (RMO) contributes to strengthen customers relationships and value co-creation. Drawing from the stakeholder theory, this study aims to examine how CSR initiatives, that is, customer-oriented and employee-oriented, affect customer participation behavior (CPB) and customer citizenship behavior (CCB) in the banking sector. The main findings highlight a significant correlation between the CSR initiatives and customer value co-creation behavior. Finally, by triangulating CSR, RMO, and value co-creation, this study aims to provide more insights on RMO and CSR strategies for academicians and practitioners
Smoking kills you, littering butts damages others too: analysing sustainable consumer behaviour in the era of circular economy
No full textEvaluating consumer environmental behavior for sustainable development: A confirmatory factor analysis
No full textDespite there are several contributions on the relationship between various aspects of consumer behavior and environmental awareness, further research is required to analyze consumer behavior in the domain of cigarette butts littering. The aim of this study is to examine the role of feared self and environmental awareness constructs as significant antecedents of consumer behavior, as well as the impact of congruity between feared self and environmental awareness. This study utilizes structural equation modeling (SEM). Specifically, confirmatory factor analysis (CFA) is used to test the construct measures of the structural model and path model analysis to test the hypotheses of the structural model. The hypothesized model was tested using primary data. The main findings are consistent with the hypothesized model and highlight a positive influence of feared self on cigarette butts littering behavior, whereas congruity of feared self and environmental awareness do not have an impact on cigarette butts littering behavior. These results may draw the attention of practitioners, academicians, and policy-makers for environmentally responsible guidance as well as consumer awareness programs for sustainable development
Assessing ethical consumer behavior for sustainable development: The mediating role of brand attachment
No full textDespite being ethically concerned, sometimes ethically minded consumers opted for unethical brands. This research aims to uncover the underlying reasons and the role of self-congruence theory to bridge this intention-behavior gap. This paper analyses the impact of actual self-concept (ASC) and ideal self-congruence (ISC) on different dimensions of ethically minded consumer behavior (EMCB) in presence of brand attachment (BA) as mediator. Structural equation modeling (SEM) is used to investigate these issues in a sample of 674 respondents. The results reveal that the positively significant relationship of the ASC and ISC with the dimensions of EMCB is negatively mediated by BA. For managers, findings offer a strategical direction and real-world approach to improving BA and ethical concerns simultaneously without exploiting customer's actual self while promising a strong customer value. This study develops holistic theoretical model that addresses the intention-behavior gap in sustainable development literature and enhances the understanding of self-congruence and ethically minded consumption where brands are involved
Sustainability and socially responsible food consumption: an empirical investigation based on self-awareness and self-congruity theories
No full textPurpose: This study aims to highlight the impact of altruistic-self and hunger awareness on socially responsible food consumption through the lens of self-awareness and self-congruity theories due to the great challenge of Sustainable Development Goal 2: Zero Hunger. Design/methodology/approach: A survey was conducted with a sample of 812 respondents. Exploratory Factor Analysis (EFA) and Confirmatory Factor Analysis (CFA) confirm each variable's structure through the measurement model and test the hypothesis to support a structural model. Findings: The results highlight that the combination of altruistic-self and hunger awareness (AS-HA congruence) drives consumers to execute socially responsible food consumption. Meanwhile, consumers' food-saving attitude mediation translates to the attitude towards responsible and ethical use increasing socially responsible food consumption, a contextual development in the theory of congruence. Conversely, hunger awareness is not confirmed as significantly influencing socially responsible food consumption. Practical implications: This research provides valuable insights for academicians and practitioners in developing food waste management strategies that can be implemented to reduce food wastage. Originality/value: Food waste is a global concern and is challenging for many manufacturing, distribution and individual wastage levels. However, food wastage by consumers is one of the most critical problems which can be minimised with awareness and attitudinal changes in behaviour as a form of socially responsible consumption
The impact of corporate social responsibility activities on stakeholders' value co-creation behaviour
No full textThis paper analyses the relationships between corporate social responsible employees, corporate social responsible suppliers and customer value co-creation behaviour in banking industry. More in detail it aims to investigate the mediating effect of relationship marketing orientation between corporate social responsibility (CSR) activities and customer value co-creation behaviour. Data collected from 383 banking customers are analysed through smart partial least square (PLS). The results highlight that corporate social responsible employees and suppliers have a positive impact on customer value co-creation behaviour. Moreover, relationship marketing orientation has a mediating role between CSR activities and customer value co-creation behaviour
Measurement of consumer awareness of food waste: construct development with a confirmatory factor analysis
No full textPurpose: This study aims to examine the role of hunger, environmental, economic, landfill and water shortage concerns as significant dimensions of consumer social awareness marketing in socially responsible plate food consumption. Design/methodology/approach: To carry out their purpose, the authors validate the hypothesized model empirically through data from 1,536 households using structural equation modeling (SEM). In particular, the construct measures of the structural model have been tested by confirmatory factor analysis (CFA). Findings: The outcome the authors came up with is coherent with the hypothesized model, and it proves a positive relationship of the five dimensions identified on consumer awareness. Moreover, the study results show the crucial role of landfill and water shortage concerns in measuring consumer awareness. Practical implications: These findings may be of interest to practitioners, academics and policymakers for socially responsible food consumption guidance and training for planning consumer awareness programs. More in detail, this study offers the indication that the dimensions of the social consumer awareness construct are differing from commercial consumer awareness. Originality/value: Even though several previous studies have addressed the concept of consumer awareness concerning product and service purchase decisions, this is one of the first research studies on consumer awareness as a multidimensional construct in social marketing studies domain
Going Beyond Counting First Authors in Author Co-citation Analysis
Full text linkThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
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