553 research outputs found
Relación de la calidad de servicio y satisfacción de los clientes del Banco Financiero del Perú agencia El Tambo-2014
No full textEn los últimos años hemos sido testigos del gran crecimiento así como dinámica del sistema financiero en Huancayo donde el mercado más competitivo así como clientes más exigentes en búsqueda de una empresa que pueda satisfacer sus necesidades siendo el reto incrementar el nivel de crecimiento de la empresa todo esto sostenido por la calidad de servicio describiéndola en cinco dimensiones según el modelo SERVQUAL el cual permite la simplificación y adaptación a diferentes empresas de servicios.
En la presente investigación el problema general ha sido ¿En qué medida la calidad del servicio se relaciona con la satisfacción de los clientes del Banco Financiero del Perú Agencia Tambo?, el objetivo general formulado ha sido determinar en qué medida la calidad de servicio se relaciona con la satisfacción de clientes del Banco Financiero del Perú Agencia Tambo, el tipo de investigación utilizado ha sido descriptiva correlacional, los métodos de investigación utilizados han sido el método científico, inductivo-deductivo y analítico científico; los instrumentos utilizados en la presente investigación han sido la variable independiente una escala de actitud de calidad de servicio (modelo SERVQUAL) y de la variable independiente una escala de actitud de satisfacción del cliente siendo la conclusión general la calidad de servicio se relaciona significativamente en la satisfacción de los clientes del Banco Financiero del Perú Agencia Tambo, existe una correlación directa buena (rs=0.778, Sig.=0.000) entre la calidad de servicio y la satisfacción del cliente.Tesi
Global optimization using q-gradients
No full textMade available in DSpace on 2019-09-12T16:53:35Z (GMT). No. of bitstreams: 0
Previous issue date: 2016Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)The q-gradient vector is a generalization of the gradient vector based on the q-derivative. We present two global optimization methods that do not require ordinary derivatives: a q-analog of the Steepest Descent method called the q-G method and a q-analog of the Conjugate Gradient method called the q-CG method. Both q-G and q-CG are reduced to their classical versions when q equals 1. These methods are implemented in such a way that the search process gradually shifts from global in the beginning to almost local search in the end. Moreover, Gaussian perturbations are used in some iterations to guarantee the convergence of the methods to the global minimum in a probabilistic sense. We compare q-G and q-CG with their classical versions and with other methods, including CMA-ES, a variant of Controlled Random Search, and an interior point method that uses finite-difference derivatives, on 27 well-known test problems. In general, the q-G and q-CG methods are very promising and competitive, especially when applied to multimodal problems. (C) 2016 Elsevier B.V. All rights reserved.[Gouvea, Erica J. C.; Soterroni, Aline C.; Scarabello, Marluce C.; Ramos, Fernando M.] Natl Inst Space Res INPE, Lab Comp & Appl Math, Sao Jose Dos Campos, SP, Brazil[Gouvea, Erica J. C.] Universidade de Taubaté (Unitau), Exact Sci Inst[Regis, Rommel G.] St Josephs Univ, Dept Math, Philadelphia, PA 19131 US
1985-1986: Two Brothers, A Ballad
No full textCharles Noel as Corporal Ramos and Soldiers: David Rommel, John V. Tener, Albert Farrar, David B. Heuvelman II, Peter Jay Fernandez, and Thomas J. HoffmanTwo Brothers, A Ballad;Grayscal
Factor sustrato y cobertura en la germinacion y desarrollo inicial de patrones de cacao (Theobroma cacao L.) en vivero, finca experimental La Represa
No full textThis investigation was carried out in the Experimental Farm "La Represa" owned by the State Technical University of Quevedo, located in the province of Los Ríos. The objective is to determine the factor and the coverage in the germination and the initial development of the cacao patterns (Theobroma cacao L.) In nursery. Where a completely randomized design with bifactorial arrangement (4 x 4) was used, the first factor substrates (Mountain soil, Charcoal, Balza Saw and Rooting) the second factor covers (Banana Leaf, Bijao Leaf, Cement Paper and Sarán), in 16 treatments and 4 repetitions, each experimental unit consisted of 20 funds located in rows of 10, a statistical analysis was made through the analysis of the variance ANDEVA and the means of communication were compared through the Test of Tukey (p <0.05). The variables germination percentage, plant height, stem diameter, number of leaves, root length and root volume were evaluated in a period of 60 and 90 days after sowing. The pressure factor of the upper plant, the height of the plant, the number of leaves, the length of the root and the volume of the root, as well as the coverage factor in the variable percentage of germination. The evaluated treatments gave as a result that the best substrate for the percentage of germination was mountain land + balsa sawdust + rooting and saran with 90%. Statistical significance was found (p <0.05) in the length of the root at 60 days.Esta investigación se la realizó en la Finca Experimental “La Represa” propiedad de la Universidad Técnica Estatal de Quevedo, Provincia de Los Ríos. El objetivo fue determinar el factor sustrato y cobertura en la germinación y desarrollo inicial de patrones de cacao (Theobroma cacao L.) en vivero. Donde se empleó un diseño completamente al azar con arreglo bifactorial (4 x 4), el primer factor sustratos (Tierra de montaña, Carboncillo, Aserrín de Balsa, y Enraizante) el segundo factor coberturas (Hoja de Plátano, Hoja de Bijao, Papel de despacho y Sarán), en 16 tratamientos y 4 repeticiones, cada unidad experimental constó por 20 fundas ubicadas en filas de 10, se hizo un análisis de varianza ANDEVA y las medias fueron comparadas a través de la prueba de Test de Tukey (p<0.05). Se evaluaron las variables porcentaje de germinación, altura de la planta, diámetro del tallo, número de hojas, longitud de la raíz y volumen de la raíz en un periodo de 60 y 90 días posterior a la siembra. El Factor sustrato presento alta significancia en porcentaje de germinación, altura de la planta, numero de hojas, longitud de la raíz y volumen de raíz, así también el Factor cobertura únicamente en la variable porcentaje de germinación. Los tratamientos dieron como resultado que el mejor sustrato para el porcentaje de germinación fue tierra de montaña + aserrín de balsa + Enraizante y sarán con un 90%. Se encontró significancia estadística (p<0.05) en longitud de raíz a los 60 días tanto para el Factor sustrato como en el Factor cobertura
DEUTSCHE AFRIKA KORPS: Peranan Field Marshal Erwin Rommel dalam Perang Dunia II di Afrika Utara 1941-1943
No full textLatar belakang penelitian ini dikarenakan ketertarikan penulis akan suasana Perang Dunia II di Afrika Utara yang mempunyai ciri khas tersendiri dibanding pertempuran lainnya yang terjadi selama Perang Dunia II berlangsung. Masalah utama yang dibahas dalam skripsi ini adalah ‘bagaimana peranan Field Marshal Erwin Rommel dalam Perang Dunia II di Afrika Utara?’. Masalah utama ini kemudian dijabarkan kedalam beberapa pernyataan penelitian, yakni (1) bagaimana latar belakang keterlibatan Jerman dalam pertempuran di Afrika Utara 1941-1943?, (2) apa yang melatarbelakangi Jerman menunjuk Field Marshal Erwin Rommel untuk memimpin Deutsche Afrika Korps?, (3) bagaimana proses pertempuran yang dipimpin Field Marshal Erwin Rommel di Afrika Utara 1941-943?, (4) Bagaimana akhir dari pertempuran Jerman pada Perang Dunia II di Afrika Utara 1941-1943? Metode yang digunakan adalah metode historis meliputi pengumpulan sumber, kritik sumber, interpretasi dan historiografi. Untuk memperdalam analisis, peneliti menggunakan pendekatan interdisipliner melalui kajian ilmu sosiologi, militer dan politik dengan menggunakan konsep-konsep seperti peran, status, perang, serta menggunakan teori konflik Lewis A. Coser dan teori geopolitik Karl Haushoffer. Deutsche Afrika Korps dibentuk akibat keterlibatan Jerman dalam pertempuran di Afrika Utara. Keterlibatan Jerman di Afrika Utara disebabkan karena Afrika Utara memiliki arti penting bagi Jerman karena memiliki Terusan Suez dan benteng Gibraltar. Selain itu hubungan Italia-Jerman yang merupakan blok Poros akibat perjanjian Pakta Baja dan Pakta Tripartit membuat Jerman harus terlibat dalam pertempuran. Deutsche Afrika Korps ini dipimpin oleh Field Marshal Erwin Rommel yang dipercayai oleh Hitler karena kepimpinannya dan kepopulerannya dikalangan pasukan Jerman. Rommel memiliki peranan yang sangat penting ketika Jerman membantu Italia di Afrika Utara. Taktik dan strategi Rommel yang jenius membuat Sekutu kewalahan. Strategi yang digunakan diantaranya membuat tank dari kayu untuk mengelabui musuh dan juga memposisikan Flak 88mm dalam bentuk U untuk menjebak tank musuh dalam jebakannya. Proses pertempuran di Afrika Utara ini diawali ketika Rommel mendarat di Tripoli dengan langsung melakukan ofensif mendesak Sekutu menuju perbatasan Libya-Mesir. Selain itu juga Rommel mendapatkan perlawanan dari Sekutu yang melakukan beberapa operasi yang bertujuan untuk memukul mundur Jerman dari Afrika Utara. Operasi tersebut diantaranya operasi Brevity, operasi Battleaxe dan operasi Crusader. Perlawanan Rommel berakhir ketika kekalahan Jerman di El Alamein yang disebabkan faktor kurangnya logistik dan ketidakseimbangan kuantitas pasukan yang dimiliki antara Poros dan Sekutu di El Alamein. Kekalahan Jerman di El Alamein merupakan salah satu turning point bagi Sekutu dalam Perang Dunia II ini dan mengubah arah berlangsungnya perang kedepannya.
The reason of research because author interested with World War II situation in Northern Africa that have characterized be compared another war in World War II. The main problem to discuss in this research is “ How Field Marshal Erwin Rommel role in the World War II in Northern Africa?”. The main problem divided into four research questions, (1) what the purpose Germany includes in battle of Northern Africa 1941-1943?, (2) what the reason Germany choose Field Marshal Erwin Rommel to led Deutsche Afrika Korps?, (3) what is the process that led Field Marshal Erwin Rommel in Northern Africa 1941-1943?, (4) how to end the Germany battle in the World War II in Northern Afrika 1941-1943?. The research uses historic methodology involved Heuristics, source criticism, interpretation, and historiography. To deepen the analysis, researcher uses interdisciplinary approach through the study sociology, military, and politics with concept and theory like role, status, war, conflict theory from Lewis A. Coser, and geopolitical theory from Karl Haushoffer. Deutsche Afrika Korps formed as result of Germany includes in Battle of Northern Africa. Germany involvement in Northern Africa due to Northern Africa has significance for Germany because have Suez Canal and Fort Gibraltar. In addtion, the relation between Germany and Italy who where Axis due to Agreement Steel Pact and Tripartit Pact makes Germany must includes in the battle. Deutsche Afrika Korps is led by Field Marshal Erwin Rommel and believed Hitler because leadership and popularity among the Germany Troops. Rommel has a very important role when Germany helped Italy in Northern Africa. Tactics and strategy genius Rommel make allied overwhelmed. The strategy used them made of wood tanks to trick enemy and Flak 88m in form U to trap enemy tanks. The process battle in Northern Africa begins when Rommel landed in Tripoli and makes offensive to push Allied towards Libya-Egypt border. It also Rommel get resistance from Allied who perform several operations aimed at repelling Germany of Northern Africa. Such operations include Brevity Operation, Battleaxe Operation, and Crusader Operation. Rommel resistance ended when Germany defeat in El Alamein due to lack of logistical factors and troops possessed imbalance quantity between Axis and Allied. The defeat of Germany in El Alamein is one of turning point for Allied in World War and changing the direction of war in the future
Variación histórica y espacial de la estrutura genética de dos poblaciones de Ceroxylon echinulatum Galeano (palma de ramos, Arecaceae) bajo diferentes niveles de impacto humano
No full textLos bosques de las estribaciones noroccidentales andinas del Ecuador están amenazados por las actividades humanas, alterando de esta manera la ecología y consecuentemente la estructura genética y dinámica poblacional de muchas especies. El estado y la conservación de un ecosistema depende de la condición poblacional de las especies claves (especies que tienen múltiples interacciones ecológicas). Ceroxylon echinulatum (palma de ramos o palma de cera) es un componente importante dentro de los bosques andinos (>1000 metros sobre el nivel del mar)
Variación histórica y espacial de la estrutura genética de dos poblaciones de Ceroxylon echinulatum Galeano (palma de ramos, Arecaceae) bajo diferentes niveles de impacto humano
No full textLos bosques de las estribaciones noroccidentales andinas del Ecuador están amenazados por las actividades humanas, alterando de esta manera la ecología y consecuentemente la estructura genética y dinámica poblacional de muchas especies. El estado y la conservación de un ecosistema depende de la condición poblacional de las especies claves (especies que tienen múltiples interacciones ecológicas). Ceroxylon echinulatum (palma de ramos o palma de cera) es un componente importante dentro de los bosques andinos (>1000 metros sobre el nivel del mar)
“Honorable men”: Robert E. Lee, Erwin Rommel, and the Memory and Forgetting of Defeat and Guilt
No full textIn October 2017, White House Chief of Staff John F. Kelly criticized those who wanted to bring down statues of Confederate General Robert E. Lee, defending him as “an honorable man.” Geraldo Rivera also took part in the heated debate about Confederate monuments: “#RobertELee is a lot like #ErwinRommel a glorious yet failed warrior, untarnished by the sins of his brothers.” With his tweet the Fox News commentator and former talk show host responded to a Twitter post by the economist and columnist Paul Krugman who had asked: “On statues of Robert E. Lee: what would we think if German towns put up statues of Erwin Rommel, also a good general serving a vile cause?” This article looks at the larger debate about the Lost Cause and the history and memory of slavery and the Civil War in a case study focusing on Robert E. Lee, trying to raise some larger questions of memory and forgetting through a comparison with Erwin Rommel. The article analyzes the special places Southern General Robert E. Lee and Feldmarschall Erwin Rommel have occupied in the memories of the American Civil War and World War II, respectively. It will argue that to find something honorable in all the evil of lost wars that were fought for the wrong ends can be regarded as an individual and collective way to deal with pain, guilt, and defeat. Part of this is honoring the soldiers and their sacrifices, focus on famous battles, and celebrate distinguished generals while ignoring and “forgetting” what the real goals of these wars had been. Today, both Rommel and Lee have been pushed off their pedestals, in the case of Lee statues even literally. But the fact that Lee and Rommel have been glorified as honorable, loyal, and patriotic military men also by those who were their opponents/enemies makes this comparison even more interesting, because it cannot be explained by a collective amnesia in order to suppress and forget guilt and crimes. In connection with remembering, the author argues, it is also important to take a closer look at the different functions of “forgetting” that have been described by Aleida Assmann and other scholars, especially at what Assmann calls “complicit” and “constructive” forms of forgetting. Both examples show that these types of forgetting protected perpetrators, helped shape a selective historical narrative, and were also important in new beginnings and reconstruction after a catastrophic defeat
Pseudomonas aeruginosa Type IV pilus and resistance to the antimicrobial properties of surfactant protein-A
No full textThe lung contains numerous innate immune cells and effector proteins. One important component of this immune system is the surfactant protein-A (SP-A), which facilitates microbial clearance by opsonization and membrane permeabilization. Pseudomonas aeruginosa (PA) is a major Gram-negative bacterial pathogen commonly associated with chronic lung infection in cystic fibrosis. In order to resist the antibacterial effects of SP-A, PA expresses various structural and secreted virulence factors. Previously, Wu et al (2003) have shown that Escherichia coli lipopolysaccharides (LPS) are important in resisting SP-A-mediated membrane permeabilization. Zhang et al (2005) performed a comparative signature-tagged mutagenesis screen to identify PA virulence factors needed to resist SP-A-mediated lung clearance, and identified PchA (isochorismate synthase) and PtsP (phosphoenolpyruvate protein phosphotransferase) as important for resisting SP-A-mediated membrane permeability. Zhang et al (2007) further showed that PA flagellum is important for resisting SP-A-mediated membrane permeabilization. Finally, Kuang et al (2011) have shown PA elastase degrades SP-A, allowing an avenue for PA to escape SP-A-mediated opsonization and membrane permeabilization.
In this study, we demonstrated that type IV pilus (Tfp) is important in the resistance of lung clearance both in the presence and absence of SP-A. The Tfp-deficient mutant, ΔpilA, is severely attenuated in an acute pneumonia model of infection in the lungs of wild-type mice that it allows similar bacterial load as PAO1 in the lungs of SP-A-/- mice. The ΔpilA bacteria are more susceptible to SP-A-mediated aggregation and opsonization. In addition, the integrity of the outer membranes of ΔpilA bacteria is compromised, rendering them more susceptible to SP-A-mediated membrane permeabilization. By using Tfp extension and retraction mutants, we demonstrate that the increased susceptibility of ΔpilA to SP-A-mediated opsonization is caused by the total absence of Tfp from PA cells. Finally, we provide evidence that increased expression of an 18 kDa nonpilus adhesin OprH in ΔpilA, may explain why there is an increased susceptibility to SP-A-mediated phagocytosis.
In addition, we also have shown that Tfp glycosylation with O-antigen subunits allows for increased resistance to SP-A. We have also shown the glycosyltransferase mutant, 1244G7, which is deficient in O-antigen, is more susceptible to SP-A-mediated lung clearance and phagocytosis, but not membrane permeability. Finally, we have shown that the increase susceptibility of 1244G7 is associated with exposure of putative mannose residues.Item withdrawn by Mark Zulauf ([email protected]) on 2013-09-23T20:00:12Z
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University of Illinois Theses & Dissertations (ID: 1)
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Shooting Rommel: the Desert Fox (1951) and Hollywood’s public-private diplomacy
No full textThe Desert Fox (Henry Hathaway, Twentieth Century-Fox; US, 1951) was one of the first war films to be produced by Hollywood after World War II. The article traces the screenwriting process through the papers of Nunnally Johnson, held at Boston University, and his correspondence with the author of the biography on which the film was based, Desmond Young, but also the studio's head of production, Darryl F. Zanuck, held at USC. The main focus of the piece is the film's reception in the Federal Republic of Germany, and the political concerns of the US State Department which tried to block its release there. This was the most politically controversial film for US diplomats at a time of great sensitivity during West German rearmament, and has left more of a paper trail than any other war film dealing with the Germans of the 1950s. The paper suggests that the film touched raw nerves both among leftwing pacifists and rightwing army sympathisers, as well as generating negative echoes behind the Iron Curtain. The author has also compared the English-language print of Desert Fox with the German-language print of Rommel der Wüstenfuchs to show that important changes were made to the script as a form of post-censorship
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