262,194 research outputs found

    La comunicazione pubblica degli Urp per l’empowerment dei cittadini: il caso di Roma Capitale.

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    Il contributo presentato si inserisce all’interno di un filone di ricerche, che in occasione del trentennale della primissima istituzione dell’Urp (D.LGS 29/93) ha avviato alcune riflessioni critiche sullo stato dell’arte di questa struttura professionale che ha rivestito un ruolo chiave nella comunicazione della P.A. Il decreto 29/93 rendeva questa struttura professionale un elemento chiave nella gestione della relazione tra utenti e pubblica amministrazione, mentre la successiva L.150/00 ne sanciva l’obbligatorietà, estendendo le sue funzioni, per di avvicinare ancora di più le amministrazioni al cittadino, ascoltare, rispondere ad una domanda differenziata di servizi da parte del pubblico, stabilendo così il dovere delle istituzioni di informare e comunicare, con democrazia e imparzialità (Faccioli 2000; Zémor 2008; Rovinetti 1997). Lo scenario attuale ci consegna ad oggi poche ricerche strutturali sul ruolo agito, di fatto, dagli Urp, e sulle caratteristiche che lo rendono ancora un punto di riferimento interno alle P.A. Risulterà importante, dunque, esaminare con un focus dedicato le attività degli Urp, il loro livello di istituzionalizzazione nei contesti cittadini, operare una ricostruzione dell’immagine che essi detengono sia all’interno delle pubbliche amministrazioni (con l’opinione di chi lavora negli Urp e dei vertici politici) che nella visione di autori che analizzano il più ampio campo di indagine della comunicazione pubblica. Inoltre, elementi di ricerca saranno l’uso delle piattaforme digitali e, contestualmente, la verifica delle nuove funzioni degli Urp nella comunicazione pubblica digitale. Il contesto della ricerca è quello di Roma Capitale, peculiare caso di gestione degli Urp, che per dimensioni e ramificazione rappresenta una P.A. particolarmente ampia e foriera di servizi essenziali per il cittadino. Accanto all’analisi delle funzioni istituzionali consolidate, si intende analizzare quali strumenti innovativi sono stati introdotti nella gestione dei rapporti con gli utenti, sia per processare le informazioni che per elaborare un nuovo modello di relazione, in linea con il recente approccio “multilivello” (Lovari, Ducci 2022). Allo stesso tempo, si analizzeranno anche alcuni casi di Urp municipali, per capire come il contesto locale e le sue spiccate eterogeneità influenzino l’attività degli Urp. La ricerca muove da alcune questioni essenziali, in primis la comprensione del perché queste strutture, spesso trascurate dalla comunicazione della P.A., siano ancora un elemento di sicurezza e mantenimento della fiducia delle istituzioni pubbliche verso i cittadini, elementi intangibili per una amministrazione nel rapporto con i suoi interlocutori (Canel & Luoma-Aho 2019). La pandemia (Lovari et al. 2020; ) e la platformization della società (Van Dijck et al 2018; Sorice 2020) stanno imponendo la rapida introduzione di nuovi modelli di relazione tra istituzioni e cittadini, con l’obiettivo di tenere fede ai principi guida della comunicazione pubblica (Faccioli 2000; 2002). La pluridirezionalità dei nuovi modelli di relazioni avvia così una destrutturazione e disintermediazione nel rapporto cittadini-amministrazioni, in cui la comunicazione di relazione riacquista importanza alla luce del nuovo ruolo dei cittadini (Lovari, Ducci 2022). I metodi di indagine adotteranno un approccio qualitativo, basato su due distinte fasi di ricerca: inizialmente, verranno effettuate interviste in profondità (Cardano 2003) a testimoni privilegiati (vertici delle P.A., dipendenti, collaboratori) con l’obiettivo di compiere un focus sui contesti di ricerca; successivamente, con analisi approfondite del contenuto (Faggiano 2016) dei siti web e dei canali social degli Urp con lo studio di documenti strategici e/o piani di comunicazione realizzati con la partecipazione degli Urp, con l’obiettivo di verificare la dimensione dell’empowerment per i cittadini e gli sviluppi futuri alla luce della crescente digitalizzazione (Boccia Artieri et. al 2022)

    I cittadini al centro. L’Ufficio relazioni con il pubblico tra ascolto, partecipazione e intelligenza artificiale

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    Citizen Empowerment. The Role of the Public Relations Office in Listening, Participation and Artificial Intelligence This study investigates the perspectives of Public Relations Office (Urp) managers, in Italy, to evaluate the activation level of this structure and its ongoing transformations, including the use of digital tools and artificial intelligence. Even after 30 years, the Urp continues to play a significant role in public communication. Recognized for their strategic importance by communicators, particularly in promoting listening and participation, innovative practices are emerging from both central and local government administrations, reshaping the role of Urp. More than a third of administrations have implemented social listening through technological monitoring systems, while others have embraced artificial intelligence and new technologies for dialogue with citizens. However, despite many administrations demonstrate dynamism and receptivity to innovation, limitations and vulnerabilities arise, often linked to resistance to change and the limited visibility of these structures within the organization

    Going Beyond Counting First Authors in Author Co-citation Analysis

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    The present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed

    Protecting Animals 36: Author Witi Ihimaera

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    In this very special episode of Knowing Animals I am joined by beloved New Zealand author Witi Ihimaera. Witi has written many books featuring nonhuman animals. He offers us a non-colonial lens through which to think about the human/nonhuman relationship

    Author Under Sail The Imagination of Jack London, 1893-1902

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    In Author Under Sail, Jay Williams offers the first complete literary biography of Jack London as a professional writer engaged in the labor of writing. It examines the authorial imagination in London's work, the use of imagination in both his fiction and nonfiction, and the ways he defined imagination in the creative process in his business dealings with his publishers, editors, and agents. In this first volume of a two-volume biography, Williams traverses the years 1893 to 1902, from London's "Story of a Typhoon" to The People of the Abyss. The Jack London who emerges in the pages of Author Under Sail is a writer whose partnership with publishers, most notably his productive alliance with George Brett of Macmillan, was one of the most formative in American literary history. London pioneered many author models during the heyday of realism and naturalism, blurring the boundaries of these popular genres by focusing on absorption and theatricality and the representation of the seen and unseen. London created an impassioned, sincere, and extremely personal realism unlike that of other American writers of the time. Author Under Sail is a literary tour de force that reveals the full range of London as writer, creative citizen, and entrepreneur at the same time it sheds light on the maverick side of machine-age literature.Intro -- Title Page -- Copyright Page -- Dedication -- Contents -- Acknowledgments -- Introduction -- 1. Spirit Truth -- 2. From Absorption to Theatricality and Back Again -- 3. "I Will Build a New Present" -- 4. Sons as Authors -- 5. Fathers as Publishers -- 6. The Daughter as Author -- 7. Lovers as Authors -- 8. At Sea with the Family -- 9. Yellow News, Yellow Stories -- 10. The Return Home -- Notes -- Bibliography -- Index -- About Jay WilliamsIn Author Under Sail, Jay Williams offers the first complete literary biography of Jack London as a professional writer engaged in the labor of writing. It examines the authorial imagination in London's work, the use of imagination in both his fiction and nonfiction, and the ways he defined imagination in the creative process in his business dealings with his publishers, editors, and agents. In this first volume of a two-volume biography, Williams traverses the years 1893 to 1902, from London's "Story of a Typhoon" to The People of the Abyss. The Jack London who emerges in the pages of Author Under Sail is a writer whose partnership with publishers, most notably his productive alliance with George Brett of Macmillan, was one of the most formative in American literary history. London pioneered many author models during the heyday of realism and naturalism, blurring the boundaries of these popular genres by focusing on absorption and theatricality and the representation of the seen and unseen. London created an impassioned, sincere, and extremely personal realism unlike that of other American writers of the time. Author Under Sail is a literary tour de force that reveals the full range of London as writer, creative citizen, and entrepreneur at the same time it sheds light on the maverick side of machine-age literature.Description based on publisher supplied metadata and other sources.Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, YYYY. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries

    Author in Essay by I. A. Goncharov “Pepiniere”

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    Features of the embodiment of the author’s position in the essay by I. A. Goncharov “Pepiniere” are considered. The relevance of the study is due to the poorly studied poetics of this work. A review of the scientific literature on relevant topics is performed. Methodological and theoretical definitions are given. The scientific novelty of the article is in the fact that for the first time attention is paid to artistic techniques that allow to identify the author's position in the specified literary text. The author of the article grounds her opinion from the fact that, despite the dominance of the subjective point of view, other characters’ views stand out in the work. It is concluded in the study that the text of the work represents a biographical author and author-creator. It was established that the position of the author-creator is expressed through the title, epigraphs, which are quotes, as well as through different points of view, including the author-character, the author-narrator, the characters of the work. The author of the article dwells in detail on different ways of expressing the points of view of the author-character and the author-narrator. It is proved that the point of view of the author-character and the author-narrator can intersect, they are interchanged. The author's development of the term comic “point of view” is presented in the article

    Espai i identitat en l'obra de Jordi Pere Cerdà. Una geografia literària cerdaniana

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    L'obra de l'autor nord-català Jordi Pere Cerdà (1920-2011) teixeix una cartografia literària que abasta tota dimensió espacial -real, imaginada i ficcional. Les prospeccions que assagen els seus texts es fonen en el medi natural i rural, canten a l'amor, als veïns i als éssers fantàstics del folklore català, es comprometen amb els refugiats encarant-se a tota frontera i, també, a tot abisme interior i exterior que oprimesca l'ésser. El mapatge cognitiu i literari que crea Cerdà sobrepassa qualsevol obstacle per construir espais oberts i possibles, en comunió amb l'altre. Partint d'una aproximació teòrica geocrítica, aquest treball d'investigació aprofundeix en diverses nocions sobre l'espacialitat lligades a un context convuls, ple de transformacions a nivell socioeconòmic, polític, cultural i lingüístic, el qual determinarà la vida d'un autor i d'un territori transfronterer com el de la Cerdanya i la Catalunya del Nord. En definitiva, la rica experiència vital de Jordi Pere Cerdà ens permet reflexionar sobre les relacions que vulguem establir entre els individus i amb el nostre hàbitat natural i cultural, a fi d'esdevenir membres actius que participen de la transformació dels espais que configuren les nostres identitats.The work of the North Catalan author Jordi Pere Cerdà (1920-2011) weaves a literary cartography which reaches all spatial dimensions -real, imagined and fictional. The prospections proved by their texts merge with the natural and rural environment, sing to love, neighbours and the fantastic beings of the Catalan folklore. Such prospections also commit themselves with the refugees facing every frontier and, also, facing all interior and exterior abyss that oppresses the being. The cognitive and literary mapping created by Cerdà overcomes any obstacle to construct opened and possible spaces, in communion with the other. Based on the theoretical approach called geocriticism, this research study delves into various notions about spatiality linked to a convulsive context, full of transformations at a socioeconomic, political, cultural and linguistic level; these transformations will determine the life of an author and a cross-border territory such as Cerdagne and Northern Catalonia. In short, the rich experience of Jordi Pere Cerdà allows us to reflect on the relationships we want to establish between individuals, as well as between human groups and our natural and cultural habitat, in order to become active members that participate in the transformation of the spaces that make up our identities.Programa de Doctorat en Llengües Aplicades, Literatura i Traducci

    Els llibres d'il·lustració infantil i juvenil en l'Educació Artística. Un cas concret a partir de l’autora Olga de Dios

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    Treball Final de Grau en Mestre o Mestra d'Educació Primària (Pla de 2018). Codi: MP1840. Curs acadèmic: 2021/2022El treball de fi de grau que aneu a veure a continuació, és un projecte que consisteix en com es poden treballar a les aules de primària els llibres de l’autora i il·lustradora Olga de Dios. Tractant de treballar el llibre com a objecte artístic a nivell elemental. A més, de presentar a l’autora i il·lustradora, donarla a conèixer i veure els valors que transmet, també llegiríem quatre de les seues obres a l’aula com són: “Leotolda”, “En familia”, “Rana de Tres Ojos”, i “Pájaro Amarillo”. Tot açò sumat a la realització d’un quadern de classe on es colorejaria alguns dels seus personatges de les obres seguint pautes a nivell curricular. Realitzaríem també una eixida a la biblioteca municipal, on a banda de rebre una educació no formal, ens facilitaria una mica el fet d’endinsar-nos al món de la il·lustració infantil, on allí dins, el professional encarregat ens guiarà pels llibres que hi haurà a la biblioteca. I, per a concloure, elaboraríem un llibre creat per l’alumnat on seguint unes pautes establertes per Olga de Dios al seu llibre “Leotolda” buscaríem fer una retroalimentació intentant contactar amb ella. D’aquesta manera tancaríem el cicle que vam començar donant-la a conèixer com a escriptora i il·lustradora, i exploraríem on està el límit de la creativitat del propi alumnat.The final degree project you are going to see below is a project that looks at how books by author and illustrator Olga de Dios can be worked on in primary school classrooms. Considering the book as an artistic object at an elementary level. Besides presenting the author and illustrator, introducing her, and seeing the values she transmits, we would also read four of her works in the classroom, such as: "Leotolda”, "In the family", "Three-Eyed Frog", and "Yellow Bird.". All this, in addition to the creation of a class notebook in which some of his characters from her work would be colored following guidelines at the curricular level. We would also go out to the local library, where in addition to receiving a non-formal education, it would make it a little easier for us to enter the world of children's illustration, where inside, the professional in charge will guide us through the books which will be in the library. And, to conclude, we would make a book created by the students, where following some guidelines established by Olga de Dios in her book "Leotolda" we would look for feedback by trying to contact her. In this way, we would close the cycle that we started by presenting her as an author and illustrator, and we would explore where the limit of creativity of the students themselves is
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