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FUNGSI MANAJEMEN PENGEMBANGAN SUMBER DAYA MANUSIA ASURANSI BUMIPUTRA SYARIAH DI BANDAR LAMPUNG
Full text linkABSTRAK
FUNGSI MANAJEMEN PENGENBANGAN SUMBER DAYA
MANUSIA ASURANSI BUMIPUTERA SYARIAH DI BANDAR
LAMPUNG
OLEH
ROBBY HARTANTO
Asuransi syari’ah merupakan salah satu lembaga yang
menyediakan atau menjual di bidang jasa, asuransi berbasis syari’ah
hadir di tengah-tengah masyarakat yang sebagian besar kurang paham
tentang asuransi syari’ah dan pengaplikasian yang menyebabkan
masyarakat enggan untuk menggunakan jasa asuransi yang
berlabelkan syari’ah, meski tujuannya untuk meringankan beban
orang-orang yang terkena musibah yang tidak diinginkan dengan cara
mentranfer resiko yang akan dihadapi dengan membayar premi yang
di sediakan dalam polis berbentuk produk-produk Asuransi
Bumiputera Syari’ah yaitu: Mitra Iqra Plus, Mitra Mabrur Plus, Mitra
Amanah, Mitra Bp-Link Syari’ah.
Oleh karena itu agar masyarakat atau nasabah mau
menggunakan Asuransi yang berlabelkan syari’ah maka yang terlebih
dahulu adalah memberikan pemahaman bahwa Asuransi yang
berlabelkan Syari’ah boleh dipergunakan oleh masyarakat Islam
karena sesuai dengan syariat Islam, kemudian yang kedua adalah
dalam segi Sumber Daya Manusia (SDM) atau karyawan yang harus
ditingkatkan akan pemahaman tentang asuransi syari’ah juga dan
pelatihan pelatihan lainnya guna meningkatkan kualitas.
Dari pemikiran di atas penulis memilih Asuransi Bumiputera
Syari’ah untuk dijadikan penelitian, bagaimana strategi Asuransi
Bumiputera Syari’ah dalam upaya meningkatkan kualitas kinerja
karyawan dan Apa saja faktor pendukung dan faktor penghambat
Asuransi Bumiputra Syari’ah dalam meningkatkan kwalitas kinerja
karyawan sehingga dapat mengambil ilmu dan dapat memajukan
Asuransi-Asuransi bersbasis syari’at Islam di kemudian hari sehingga
mampu merubah pola pikir masyarakat tentang Asuransi yang
berbasis syari’ah.
Penelitian yang dilakukan penulis merupakan penelitian
lapangan yang besifat deskriptif yaitu penelitian yang semata-mata
menggambarkan secara jelas tentang strategi Asuransi Bumiputera
iii
Syari’ah dalam meningkatkan kualitas kinerja karyawan serta faktor
pendukung dan faktor penghambat.
Metode pengumpul data yang penulis gunakan adalah: metode
interview sebagai metode pokok, interview yang penulis gunakan
adalah bebas terpimpin karena jumlah populasi dan sampelnya tidak
banyak. Metode observasi dan metode dokumentasi yang digunakan
sebagai metode pelengkap. Adapun analisisnya bersikap kualitatif
yang berupa pernyataan yang digambarkan dengan kata-kata.
Strategi yang di pakai Asuransi Bumiputera Syari’ah dalam
pengembangan sumber daya manusia yaitu dengan melalui pelatihan
yang diberikan perusahaan, memberikan pelatihan dan pendidikan
bagi para karyawan dan agen untuk meningkatkan kualitas dan
kuantitas sumber daya manusia yang ada di Asuransi Bumiputera
Syariah, pelatihan berkelanjutan kepada karyawan dengan pelatihan�pelatihan sebelumnya agar karyawan mendapatkan pelatihan yang
makasimal dan berkualitas sehingga dapat menjadi karyawan yang
berintegritas, penilaian kinerja karyawan, melakukan proses penilaian
kinerja melalui pendidikan dan penilaian dengan pihak penguji dari
luar perusahaan, dilakukanya pendekatan yang dilakukan oleh atasan
kepada karyawan guna menumbuhkan semangat kerja dan juga
memotivasi karyawan untuk bekerja lebih baik dalam memberikan
kinerja yang maksimal, memberikan promosi dan kenaikan jabatan
kepada karyawan yang berprestasi didalam menyelesaikan tugasnya,
memberikan pengetahuan tentang perusahaan, sikap dan prilaku
kepada nasabah dan skil para karyawan.
Adapun faktor pendukungnya adalah sebagai berikut: asuransi
berlabelkan syari’ah, karyawan yang mempunyai rasa ingin belajar,
atasan dengan bawahan yang tidak terlalu kaku, tempat yang strategis,
pengelolaan dana peserta secara Islami dengan menghindarkan bunga,
judi dan ketidak jelasan, adanya dana tabarru, tranparasi dalam
pengelolaan dana peserta asuransi syariah dengan perjanjian di awal
yang jelas dan transparan serta aqad sesuai syariah, adanya dana
tabarru yang akan di kelola secara profesional oleh pihak asurasi
syariah melalui investasi syar’i dengan berlandaskan prinsip syariah.
Faktor penghambatnya antara lain: faktor kompensasi yang
masih kalah dengan perusahaan lain, kurangnya pengetahuan
masyarakat tentang asuransi syariah, masih kalahnya tingkat
kepopuleran dengan perusahaan lain, keinginan karyawan untuk
mencari pendapatan yang lebih baik di perusahaan luar, pandangan
yang negatif terhadap asuransi.
iv
ABSTRACT
HUMAN RESOURCES DEVELOPMENT MANAGEMENT
FUNCTIONS SHARIA BUMIPUTERA INSURANCE IN
BANDAR LAMPUNG
BY
ROBBY HARTANTO
Sharia insurance is one of the institutions that provides or
sells in the service sector, sharia-based insurance is present in the
midst of the community, most of whom do not understand sharia
insurance and its application which causes people to be reluctant to
use insurance services that are labeled with sharia. 'ah, although the
goal is to ease the burden on people who are affected by unwanted
disasters by transferring the risks that will be faced by paying the
premium provided in the policy in the form of Bumiputera Syari'ah
Insurance products, namely: Mitra Iqra Plus, Mitra Mabrur Plus ,
Mitra Amanah, Partner Bp-Link Syari'ah.
Therefore, so that the public or customers want to use
insurance labeled with shari'ah, the first thing is to provide an
understanding that insurance labeled as shari'ah may be used by the
Islamic community because it is in accordance with Islamic law, then
the second is in terms of human resources ( HR) or employees who
must be improved in understanding of sharia insurance as well as
other training courses to improve quality.
From the thoughts above, the author chose Bumiputera
Syari'ah Insurance to be used as research, what is the strategy of
Bumiputera Syari'ah Insurance in an effort to improve the quality of
employee performance and what are the supporting factors and
inhibiting factors of Bumiputera Syari'ah Insurance in improving the
quality of employee performance so that they can take knowledge and
can promote Islamic Shari'ah-based Insurance in the future so that it
can change people's mindset about Shari'ah-based Insurance.
The research conducted by the author is a descriptive field research,
namely research that merely describes clearly the strategy of
Bumiputera Syari'ah Insurance in improving the quality of employee
performance as well as supporting factors and inhibiting factors.
The data collection method that the author uses are: the
interview method as the main method, the interview that the author
v
uses is free guided because the number of population and the sample
is not much. Observation methods and documentation methods are
used as complementary methods. The analysis is qualitative in the
form of statements described in words.
The strategy used by Bumiputera Syari'ah Insurance in
developing human resources is through training provided by the
company, providing training and education for employees and agents
to improve the quality and quantity of human resources in Bumiputera
Syariah Insurance, continuous training for employees with previous
trainings so that employees receive maximum and quality training so
that they can become employees with integrity, evaluate employee
performance, carry out a performance appraisal process through
education and assessment with examiners from outside the company,
carry out an approach taken by superiors to employees in order to
foster morale. work and also motivate employees to work better in
providing maximum performance, provide promotions and promotions
to employees who excel in completing their duties, provide knowledge
about the company, attitudes and n behavior towards customers and
skills of employees.
The supporting factors are as follows: insurance labeled with
sharia, employees who have a desire to learn, superiors and
subordinates who are not too rigid, strategic places, Islamic
management of participant funds by avoiding interest, gambling and
ambiguity, tabarru funds, transparency in the management of sharia
insurance participant funds with clear and transparent initial
agreements and sharia-compliant contracts, the existence of tabarru
funds which will be managed professionally by sharia insurers
through sharia investments based on sharia principles.
Inhibiting factors include: compensation factors that are still
inferior to other companies, lack of public knowledge about sharia
insurance, still losing popularity with other companies, employees'
desire to seek better income from outside companies, negative views
on insurance
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No full textIn Author Under Sail, Jay Williams offers the first complete literary biography of Jack London as a professional writer engaged in the labor of writing. It examines the authorial imagination in London's work, the use of imagination in both his fiction and nonfiction, and the ways he defined imagination in the creative process in his business dealings with his publishers, editors, and agents. In this first volume of a two-volume biography, Williams traverses the years 1893 to 1902, from London's "Story of a Typhoon" to The People of the Abyss. The Jack London who emerges in the pages of Author Under Sail is a writer whose partnership with publishers, most notably his productive alliance with George Brett of Macmillan, was one of the most formative in American literary history. London pioneered many author models during the heyday of realism and naturalism, blurring the boundaries of these popular genres by focusing on absorption and theatricality and the representation of the seen and unseen. London created an impassioned, sincere, and extremely personal realism unlike that of other American writers of the time. Author Under Sail is a literary tour de force that reveals the full range of London as writer, creative citizen, and entrepreneur at the same time it sheds light on the maverick side of machine-age literature.Intro -- Title Page -- Copyright Page -- Dedication -- Contents -- Acknowledgments -- Introduction -- 1. Spirit Truth -- 2. From Absorption to Theatricality and Back Again -- 3. "I Will Build a New Present" -- 4. Sons as Authors -- 5. Fathers as Publishers -- 6. The Daughter as Author -- 7. Lovers as Authors -- 8. At Sea with the Family -- 9. Yellow News, Yellow Stories -- 10. The Return Home -- Notes -- Bibliography -- Index -- About Jay WilliamsIn Author Under Sail, Jay Williams offers the first complete literary biography of Jack London as a professional writer engaged in the labor of writing. It examines the authorial imagination in London's work, the use of imagination in both his fiction and nonfiction, and the ways he defined imagination in the creative process in his business dealings with his publishers, editors, and agents. In this first volume of a two-volume biography, Williams traverses the years 1893 to 1902, from London's "Story of a Typhoon" to The People of the Abyss. The Jack London who emerges in the pages of Author Under Sail is a writer whose partnership with publishers, most notably his productive alliance with George Brett of Macmillan, was one of the most formative in American literary history. London pioneered many author models during the heyday of realism and naturalism, blurring the boundaries of these popular genres by focusing on absorption and theatricality and the representation of the seen and unseen. London created an impassioned, sincere, and extremely personal realism unlike that of other American writers of the time. Author Under Sail is a literary tour de force that reveals the full range of London as writer, creative citizen, and entrepreneur at the same time it sheds light on the maverick side of machine-age literature.Description based on publisher supplied metadata and other sources.Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, YYYY. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries
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