1,721,002 research outputs found
A review of resilience in higher education: toward the emerging concept of designer resilience
No full textHigher education (HE) students experience rates of depression and anxiety substantially higher than those found in the general population. Many psychological approaches to improving wellbeing and developing student resilience have been adopted by HE administrators and educators, especially during the Covid-19 pandemic. This article aims to review literature regarding integration of resilience and wellbeing in HE. A subsequent aim is to scope toward developing foundations for an emerging discipline specific concept–designer resilience. A literature scoping review is applied to chart various conceptual, theoretical and operational applications of resilience and wellbeing in HE. Twenty-seven (27) articles are identified and analysed. The scoping review finds that two general approaches to implementing resilience and wellbeing training exist in HE. First, articles reacting to a decline in student mental health and remedying this decline through general extra-curricular resilience or wellbeing programmes. Second, articles opting for a curricula and discipline-specific approach by establishing why resilience will be needed by future graduates before developing and testing new learning experiences. The presence of cognitive flexibility, storytelling, reframing and reflection lie at the core of the practice of resilience and design and therefore offer preliminary opportunities to develop ‘designer resilience’ training. Future research opportunities are identified throughout the article.Responsible Marketing and Consumer Behavio
An international growth strategy for a fast-growing last mile delivery planning company
No full textPlotwise is a tech scale-up that offers continuous planning for last mile delivery. By providing data-driven AI planning software as a service, the company strives to improve the delivery planning process of its customers and thereby allowing them to handle the growth in demand for home delivery. The home delivery market is expanding at an exponential rate. The COVID-19 pandemic has pushed the e-commerce market five years ahead, more packages are delivered every day and this volume is rapidly growing. Online shoppers are reshaping the delivery economy from supply- to demand-driven. They expect their deliveries to be free, fast and convenient. At the same time, logistics operators and (online) retailers strive to find the optimal balance between costs, operational efficiency and customer experience. Improving environmental performance is getting increasingly important as well. This puts significant stress on their planning and delivery process. Plotwise seems successful in terms of its product-market fit. Hence, the management team wants to rapidly scale the company through signing new customers in at least four additional European countries between now and 2022. For this reason, the Head of Sales of Plotwise asked the author of this thesis to design a sales strategy that guides the company in entering European countries with its current product. The author created this sales strategy through performing a literature review, an internal analysis, an external analysis and quantitative market research. Strategic design principles complemented these research methodologies. This thesis presents the results of this research. In the literature review, the author discusses theoretic elements of traditional market entry strategy literature. The review synthesises the findings into a model that guided the development of the sales strategy. An internal analysis on Plotwise’s vision, mission, product, business model and culture shows that the company is fit for international expansion. However, the analysis shows that the sales team faces several challenges that possibly slow down this scaling. To tackle the identified challenges, the author presents three sales tools in combination with a roadmap for 2021 and 2022. The expectation is that these tools will improve the lead conversion, thereby increasing the number of signed customers. The author created a market analysis framework to conduct a quantitative market study. The result of this analysis is a list of most attractive countries to enter; the advice is to enter the UK market first, followed by Sweden, Norway and France. This advice deviates from an initial assumption on entry sequence as made by the management team of Plotwise. Additionally, the author advises to focus on logistic service providers (LSP), third party logistics (3PL) companies, electronics e-tailers, brands and (online) grocery stores as first customer segments. Lastly, the author advises Plotwise to position as “future-proof planning partner for delivery service optimisation”. This positioning resonates with online shopper behaviour and differs from the competition. Moreover, it leverages the core competencies of Plotwise.Strategic Product Desig
Going Beyond Counting First Authors in Author Co-citation Analysis
Get PDFThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
Variations on the Author
Get PDF“Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship
Appropriate Similarity Measures for Author Cocitation Analysis
Get PDFWe provide a number of new insights into the methodological discussion about author cocitation analysis. We first argue that the use of the Pearson correlation for measuring the similarity between authors’ cocitation profiles is not very satisfactory. We then discuss what kind of similarity measures may be used as an alternative to the Pearson correlation. We consider three similarity measures in particular. One is the well-known cosine. The other two similarity measures have not been used before in the bibliometric literature. Finally, we show by means of an example that our findings have a high practical relevance.information science;Pearson correlation;cosine;similarity measure;author cocitation analysis
Designing a profitable reception service for PostNL
No full textThis graduation assignment was formulated with the idea in mind that PostNL would like to add a delivery service to their portfolio that enables them to build a direct payment relationship with the consumer. This delivery service should focus on the ‘reception’ part of a parcel delivery in which the consumer experience plays a major role. The assignment was formulated as: “Design a delivery service from the perspective of a specified target group that PostNL can ask money for. The willingness to pay (WTP) for this service needs to be researched.” This assignment was split into three components: 1) Design a ‘reception-style’ delivery service; 2) Determine a target group, and 3) Make sure people are willing to pay for the service. The new delivery service is called Shift and allows crowdsourced deliverers to take over (a part of) a delivery according to the exact needs and wishes of a consumer. Consumers can order everything, at any time, anywhere. A service blueprint, a user interface design and a strategic roadmap were created to provide enough insight into the strategic opportunities and impact of Shift. Together, the deliverables provide a holistic view on the essence, the purpose and the possibilities of the service.Strategic Product Desig
Asking Effective Questions: Awareness of Bias in Designerly Thinking
No full textThe formulation of questions in processes of design is an activity affected by cognitive biases inherent to humans. Cognitive biases, developed through gaining experience, influence how decisions are made during problem solving. When an outcome is predictable, experience provides mental shortcuts or heuristics to enable the problem solver to act effectively. When an outcome is uncertain, cognitive biases can wrongfully project preconceptions, elevate self-interest, and undermine the problem solver’s greater ambitions for positive impact. Mitigating cognitive bias is thus vital for design problem solving under conditions of uncertainty. Designers explore uncertainty through an approach typified by human empathy, problem framing, and creativity. This chapter reveals the nature of asking effective questions within designerly thinking. This means understanding nuances of context, surfacing novel insights about how a system performs, and crucially working out how people within systems experience the world around them.Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.Responsible Marketing and Consumer BehaviorMethodologie en Organisatie van Desig
Dispelling the Myths Behind First-author Citation Counts
Get PDFWe conducted a full-scale evaluative citation analysis study of scholars in the XML research field to explore just how different from each other author rankings resulting from different citation counting methods actually are, and to demonstrate the capability of emerging data and tools on the Web in supporting more realistic citation counting methods. Our results contest some common arguments for the continued
use of first-author citation counts in the evaluation of scholars, such as high correlations between author rankings by first-author citation counts and other citation
counting methods, and high costs of using more realistic citation counting methods that are not well-supported by the ISI databases. It is argued that increasingly available digital full text research papers make it possible for citation analysis studies to go beyond what the ISI databases have directly supported and to employ more
sophisticated methods
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