1,721,034 research outputs found

    Il circolo virtuoso della “sintropia” (CVS): un modello interpretativo Caos Vs Cosmo per gestire la complessità.

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    Obiettivo del lavoro – Minimizzare l’alea decisionale indotta dalla complessità, considerando che la prassi manageriale tende alla semplificazione dell’incertezza attraverso percorsi e modelli non lineari e razionali. Metodologia – Il framework integrato Approccio Sistemico Vitale (ASV) e Programmazione Neuro-Linguistica (PNL) rappresentano la cornice metodologica assunta per la qualificazione di un modello intuitivo di riduzione del Caos decisionale. Risultati – Attraverso una serie di step di semplificazione degli scenari, le imprese possono leggerne le caratterizzazioni ed implementare processi di riduzione dal “Caos di Scenario” al “Cosmo di Contesto” per effetto del Circolo Virtuoso di Sintropia (CVS). Tale circolo è sia una logica, sia uno strumento utile per ridurre l’alea decisionale in condizioni di forte incertezza. Limiti della ricerca – Il modello CVS è di tipo intuitivo che, pur mancando di esaustive applicazioni, appare comunque in grado di traslare dal Caos al Cosmo in una modalità “sfocata”, ma maggiormente intellegibile dal decisore: in ragione anche della forte variabilità degli scenari, il “contesto” definito va monitorato e verificato. Implicazioni pratiche – La logicità del modello risiede nella capacità dei processi sintropici di garantire l’omeostasi dinamica (omeoresi) dei sistemi in contesti variabili ed incerti. La trasduzione dal Caos ambientale a forte “entropia” al Cosmo di contesto sintropico, rappresenta un must manageriale a cui il modello CVS contribuisce a dare risposta. Originalità del lavoro – Proposta di un modello di “semplificazione” e di “sostenibilità” dei percorsi di riduzione della complessità in complicazione decisionale, arricchendo la strumentazione già affermata e condivisa negli studi managerial

    Rethinking the concept of Ethics for Public Corporate Identity

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    In current debate a pertinent question pivots on how service systems can develop sensitivity to ethical values. In this perspective, we can assert that, sensitivity to ethical values is fundamental and corporate government (as observer) in designing service systems dynamics and addressing behaviors generally tends to transfer its own values, attitudes, beliefs and knowledge. As a result, observation requires contextualizing. Considering that the ethical issue is a subjective issue, it might be more appropriate to discuss observation in terms of ethical judgment. If we analyze a service system, its behavior and observer perceptions of its behavior, it emerges that ethical judgment depends on observer ethics with reference to observed behavior. The aim of this paper is to interpret subjective ethical behavior guided by the values individuals live by and share, in order to foster lasting and defendable corporate competitive advantage from a service system perspective. By confronting this issue, we believe that re-thinking the concept of ethics could contribute to the development of a “healthy culture” in Public companies which would lay the foundations for the shaping of a strong corporate identity

    Human Complexity vs. Machine Linearity: Tug-of-War Between Two Realities Coexisting in Precarious Balance

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    Are machines smarter than humans? What will happen of our species if artificial intelligence (AI) becomes so advanced that it can no longer be controlled? Is the uniqueness of human beings at risk? These are just some of the questions that grip computer science experts as much as ordinary people who experience technological development day in and day out. In our paper, the current scenario will be analysed, from the search for a definition of human intelligence to the historical stages marking the birth and development of technologies capable of emulating many of its facets. The discussion will focus on the main differences between man and machine in the interpretation and replication of the concept of intelligence, highlighting the diversity of approach between an inherently complex entity (man) and a linearly functioning system (machine). The purpose will be trying to provide insights to answer the initial questions, by analysing possibilities and limitations of the main AI emulation techniques. The optimistic view offered by our work suggests that the machine's highest aspiration can only come down to the sheer emulation of our behaviours: machines’ linearity will always remain in the service of human complexity, never vice versa

    Refraiming Innovation: Service Science & Governance

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    If we believe in innovation, change that improves quality of life, and we believe that service innovation can accelerate these positive changes in business (for customers) and society (for citizens), then we need to ask what rules of the game help maximize service innovation? Our paper aims to reframe the Rules of Innovation from a Service Science perspective as the study of different, interconnected, complex “human-centered value co-creation systems” in business and society. As an emerging trans-discipline, Service Science draws on many existing academic disciplines, creating a new whole, while enhancing the parts without replacing them. This requires a change in perspective focusing on the fact that Service Innovation opportunities (in education, research, practice and policy) depend on the improving interactions with other service systems strictly connected to the capability to perceive the service context. Consequently, we believe that new governance mechanisms might support policy makers at any decisional level (regional, local, national) contributing the useful scaling of new service innovations in health, education, government, finance, hospitality, retail, communications, transportation, energy, utilities
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