80 research outputs found

    A framework for using data analytics to measure trust in government through the social capital generated over governmental social media platforms

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    © 2018 is held by the owner/author(s). It has been noted that citizens\u27 trust in public institutions is continuously declining. Low social capital has been confirmed as one of the main reasons for this decrease in trust towards government. As social media offer a number of features that could foster social capital, governments worldwide are embracing these new tools in an attempt to restore citizens\u27 trust. Having an existence on social media doesn\u27t guarantee that it would increase trust; it can even compromise on the reputation of a public agency in the absence of a clear strategy targeted towards developing confidence and trust. To ensure the reflection of this strategy on the content of governmental social media, there should be a mechanism that measures the degree of trust on social media in government taking into account different aspects related to trust. Despite the importance of this kind of evaluation, it is though overlooked in both academia and practice. This paper therefore aims to fill this research gap through suggesting a standard technique to measure different trust dimensions on social media accounts of governments. A proposed framework for evaluating trust was applied on Facebook accounts of three Egyptian ministries -selected based on their apparent contribution to the national economy- taking into account six dimensions of trust: Responsiveness, Accessibility, Transparency, Effectiveness, Efficiency, and Participation.https://fount.aucegypt.edu/faculty_book_chapters/1225/thumbnail.jp

    A framework to measure e-participation level of government social media accounts

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    © 2019 held by the owner/author(s). Publication rights licensed to Association for Computing Machinery. There is a rising attention to the importance of social media for e-participation due to its value in creating a convenient communication channel with citizens. Evaluating e-participation is eventually an important milestone for progress. The objective of this research is to provide guidelines for a framework that assesses e-participation on government\u27s social accounts. Based on the work of Tambouris at el., 2007 [1] and Nelimarkka at el., 2014 [2], the research proposes a framework that could be applied to Facebook government accounts. This research though covers three major gaps in previous e-participation assessment research: scarcity in evaluating eparticipation within developing contexts, reliance on limited rather than large-scale empirical data, focusing on online government portals as an assessment e-participation platform and not considering social accounts\u27 performance. This research is supported by Crowd Analyzer [3], a social media monitoring tool, to enable data crawling and users comments\u27 sentiment analysis

    Role of processes in electronic government (case of Egypt)

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    This paper highlights the importance of processes in any egovernment program by introducing the main areas of change in them. It investigates focal e-government processes through conducting a research on four organizations presenting Egyptian public organizations. Results revealed that determination of motives of business processes\u27 change and documenting such changes proved to be the most important factors in in the processes to be carried out in an e-government project. Findings highlighted also a lack of internal integration of business processes in three of the four organizations studied due to the absence of Intranet or to the unwillingness to use an existing one. Also, business process integration among governmental organizations is still in an early stage and requires further improvements. Finally, processes undertaken in evaluating citizens\u27 usage of each agency\u27s website are highly considered and analyzed

    Assessing Job Seekers' Acceptance of Online Recruitment in Egypt

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    The development in information and communication technology had an implication on Internet adoption growth rate and especially on Web technology use. The evolution of the online recruitment industry closely parallels such development worldwide. Egypt, is no exception. This trend started in 1998 and proved to be an efficient way to provide better interaction and information exchange between job seekers or “candidates” and employers. This case investigates online recruitment in Egypt, and reveals the factors contributing to the success of such business. A model is presented using the Technology Acceptance Model (TAM), discussing the main constructs affecting candidates in embracing this relatively new technology. By identifying the aspects that shape candidates’ preference to use Web-based recruitment over traditional off-line recruitment, agencies could gain an insight of the candidates’ behavior in a developing country like Egypt. This, in turn, could be compared with the corresponding behavior in developed countries. Such comparison will help in identifying similarities and differences in candidates’ perception towards online recruitment in both cases. As a result, appropriate business strategies stemming from the culture and social and economic variables of any country could be set in order to boost the diffusion and efficiency of online recruitment business.</jats:p

    Woman’s Suppression in Azab dan Sengsara: A Feminist Perspective

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    Azab dan Sengsara is an Indonesian novel written by Merari Siregar (1921), one of the famous roman novelists in Indonesia in Balai Pustaka era. The novel is a material object of the present study. The study aims at revealing oppression, violence, exploitation of woman and all varieties of injustice to woman, revealing social symptoms ideological forms containing in the novel as a manifestation of a company condition in old era. This research uses a qualitative method and approaches of literary feminist and literary sociology as its support. This research succeeds in answering the problems of woman life, as manifestation of real life which reflects kinds of woman’s life in society of Indonesian, for example: marriage, custom, violence, etc. for the hero “Mariamin” (a woman). She is the manifestation of the authority life, besides talking on oppression of woman images of its community lives. The author succeeded offering solutions with various contradictions, conflicts, handling down the novel as manifestation in real life

    DIMENSI PSIKOLOGIS PEMAKNAAN AZAB NERAKA DALAM SURAT AL-WAQI’AH (Studi Kasus Kelompok Kajian Al-Miftah Ahmad)

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    ABSTRAK Azab neraka adalah hukuman dari Allah untuk para pendosa, baik dari kalangan mukmin maupun non mukmin (orang-orang kafir, munafik dan musrik). Kehidupan di dunia hanyalah sementara dan tempat untuk bersenda gurau. Sedangkan akhirat adalah tempat terakhir kita untuk pulang. Dalam akhirat terdapat dua pilihan dimana semua yang kita kerjakan di dunia ada pertanggung jawabannyayaitusurga dan neraka. Ketika kita membahas tentang azab neraka, tidak menutup kemungkinan seseorang tidak merasakan respon psikologis baik respon fisik atau non fisik. Tujuan penelitian ini adalah untuk mengetahui bagaimana pemaknaan azab neraka menurut ustadz Baha‟udin Ahmad selaku pengajar tafsir di TPA tersebut, perbandingan makna azab neraka dalam surat Al-Waqi‟ah yang disampaikan oleh sang ustadz dengan tafsir yang penulis pakai yaitu Tafsir Al-Mishbah karya M. Quraish Shihab, serta dimensi psikologis kelomok kajian TPA Al-Miftah Ahmad yang terletak di Desa Karangsari, Kecamatan Ketapang, Lampung Selatan terhadap penafsiran tentang azab neraka terebut. Metode yang digunakan dalam penelitian ini adalah metode kualitatif dengan pendekatan pustaka dan lapangan. Sumber data penelitian ini diperoleh dari wawancara, observasi, dan dokumentasi, dan ditinjau dari beberapa kepustakaan. Adapun hasil penelitian ini yaitu: makna azab neraka menurut kelompok kajian Al-Miftah Ahmad adalah suatu hukuman yang diberikan oleh Allah untuk orang-orang yang melanggar perintah-Nya. Dengan adanya makna tersebut dapat ditemukan perbandingan pemaknaan azab neraka dalam surat Al-Waqi‟ah antara kelompok kajian Al-Miftah Ahmad dengan M. Quraish Shihab, dalam kitab tafsirnya Quraish Shihab hanya menjelaskan bentuk-bentuk azab neraka dalam surat Al-Waqi‟ah tidak menjelakan makna dari azab nerakanya sedangkan kelompok kajian Al-Miftah Ahmad menjelaskan secara detail makna dan bentuk azab neraka. Respon kelompok kajian Al-Miftah Ahmad setelah mendengar ustadz Baha‟udin Ahmad menjelaskan tentang azab neraka bermacam-macam ada yang takut, sedih, gelisah, bahkan sampai menangis karena teringat dosa yang telah mereka perbuat. Semua jam‟ah mempercayai bahwa azab neraka itu benar adanya. Kata kunci : Azab, Makna, Psikologis iii ABSTRAK The punishment of hell is a punishment from Allah for sinners, both believers and non-believers (unbelievers, hypocrites and polytheists). Life on earth is only temporary and a place for fun. While the afterlife is our last place to go home. In the afterlife there are two choices where everything we do in this world is accountable, namely heaven and hell. When we talk about the punishment of hell, it is possible that someone does not feel a psychological response, either a physical or non-physical response. The purpose of this study was to find out how the meaning of the punishment of hell according to Ustadz Baha'udin Ahmad as a teacher of interpretation at the TPA, the comparison of the meaning of the punishment of hell in the letter Al-Waqi'ah delivered by the ustadz with the interpretation that the author used, namely Tafsir Al-Mishbah by M. Quraish Shihab, as well as the psychological dimensions of the Al-Miftah Ahmad TPA study group located in Karangsari Village, Ketapang District, South Lampung on the interpretation of the punishment of hell. The method used in this research is a qualitative method with a literature and field approach. The data sources of this research were obtained from interviews, observations, and documentation, and were reviewed from several literatures. The results of this study are: the meaning of the punishment of hell according to the study group of Al-Miftah Ahmad is a punishment given by Allah to those who violate His commands. With this meaning, it can be found a comparison of the meanings of the punishment of hell in the letter Al-Waqi'ah between the study group of Al-Miftah Ahmad and M. Quraish Shihab, in his book of commentary Quraish Shihab only explains the forms of the punishment of hell in the letter Al-Waqi'ah not explained the meaning of the punishment of hell while the study group Al-Miftah Ahmad explained in detail the meaning and form of the punishment of hell. The response of the Al�Miftah Ahmad study group after hearing Ustadz Baha'udin Ahmad explain about the punishment of hell varies, some are afraid, sad, anxious, even cry because they remember the sins they have committed. All jam'ah believe that the punishment of hell is true. Keywords: Punishment, Meaning, Psychologica

    Use of Information Systems and Electronic Commerce success models to assess Electronic Government projects

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    Electronic Government (E-Government) is presently recognized as a key enabler of citizen-centric, cooperative, and seamless modern governance. E-government implementation implies a profound transformation in the way government interacts with the governed, and also a reinvention of its internal processes. Many countries worldwide allocate large investments for egovernment projects, which necessitates evaluating them to ensure their viability in realizing their goals. Since e-government is mainly an application of both Information Systems (IS) and Electronic Commerce (E-Commerce), it becomes essential to investigate assessment models in both areas to choose a suitable model capable of assessing e-government projects. This paper reviews IS and e-commerce success models, and verifies their applicability in assessing E-Government Readiness (EGR) on an organizational scale. EGR assessment should consider all factors affecting e-government success comprising IS strategy, technology, human resources, and business processes. Analysis of IS and e-commerce success models in addition to e-government and e-readiness evaluation approaches lead to the development of an EGR framework encompassing all these pivotal factors. Conclusion drawn from this study provides a systematic approach to assess EGR based on strong theoretical foundation in IS and ecommerce fields, both well-established and fairly tested fields compared to a relatively recent field as e-government

    Preface

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