1,721,355 research outputs found

    Workforce diversity management: challenges, competencies and strategies

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    Diversity is a reality of life, and a necessity in today\u27s workplace. Workforce Diversity Management is about increasing one\u27s cultural competency, understanding people as individuals rather than groups, and building productive human relationships in the workplace by focusing on an individual\u27s head, heart and habits. It requires examining one\u27s own beliefs and values as well as one\u27s personal habits and daily behaviors to learn the skills of dealing appropriately with individuals whose personal beliefs and values may be different. • Workforce Diversity Management can help professionals and managers deal with today\u27s diverse workforce more effectively, and to attract and retain productive associates in a competitive global economy. • The book can help managers create a pleasant work environment where all employees of diverse beliefs and values are respected and treated with dignity. • The concepts, cases, and exercises are very relevant to today\u27s work environment, and thus can easily fit most diversity management or cultural competency courses, seminars, and employee development workshops. • The author(s) has used the concepts discussed in this book both nationally and internationally with academic and practitioner audiences to help increase their awareness of diversity and different cultures. Workforce Diversity Management is a very practical book for diversity education and training and it includes examples, exercises and short cases.https://nsuworks.nova.edu/hcbe_facbooks/1062/thumbnail.jp

    Managerial skills and practices for global leadership

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    Managerial Skills and Practices for Global Leadership book provides literature and skill building discussions about leading people through effective management practices across cultures. The book is about building management and organizational development skills of learners according to the principles of leadership and professionalism. The book covers the foundational concepts of management, cross-cultural management, motivation, leadership, stress management, change management, conflict management, teamwork, communication, problem-solving, negotiations, employee discipline, coaching, rewards, and training skills. The book also provides relevant dilemma-based cases along with discussion questions for individual and group reflection exercises. The management skills and concepts presented in this book come from over two decades of management and consulting experiences of the author in the corporate arena.https://nsuworks.nova.edu/hcbe_facbooks/1066/thumbnail.jp

    Coaching and performance management: developing and inspiring leaders

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    Coaching and Performance Management: Developing and Inspiring Leaders is about enhancing human capacity and development. In this book, coaching is focused on developing a trusting relationship with others, as well as on clarifying expectations and goals, thereby leading to specific action plans for their achievement. Coaching is not an innate skill, but rather it is learned. It occurs through one\u27s life personally and professionally. Effective coaching is, and it can be, one of the most important functions managers perform because it communicates performance levels, expectations, importance of the tasks and responsibilities, and a caring attitude. The skills and behaviors of effective coaches are presented and thoroughly discussed. This book is appropriate for current and aspiring managers, leaders, scholars, and training and development professionals. This book defines coaching as the continuous process of conversational collaborations and interactions aimed at assisting others to unlock and realize their full potential one task and one skill at a time, and at a pace appropriate for the person being coached. The essence of coaching is unlocking people\u27s potential, through rich, two-way interactions as well as stimulating questions, so people can maximize their own performance. Effective coaches accept the challenge of developing their colleagues and employees knowing that the growth and development journey is a continuous process, and that learning how to learn and develop are the real goals for both the coach and the coachee. The author has used the concepts discussed in this book both nationally and internationally with academic and practitioner audiences to help increase their awareness of performance management, coaching, influence, and leadership skills. As such, the concepts, cases, and exercises are relevant to today\u27s work environment and can easily fit most leadership and management courses, seminars, and employee development workshops. Leadership and management trainers, corporate universities, colleges or professors wishing to adopt this book or any of its chapters may contact the publisher or the author for receiving the available supplementary facilitator\u27s materials such as the electronic power point files for presentation, chapter summaries for usage with lectures and online postings, test questions for discussions or exams, and/or instructor thoughts or supplementary material for exercises. The instructor\u27s resources comes electronically using Microsoft Power Point, Word, and other files; as such, they can be adjusted by each educator and facilitator for his or her lectures, training and presentations.https://nsuworks.nova.edu/hcbe_facbooks/1067/thumbnail.jp

    Moral and ethical development in healthcare industry

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    The book is used to narrate some simple ways that you as a manager can begin to have a solid and perfect relationship with your staff. The book explains major roles and functions of CEO, CNO, VPMA and the Board Chairman. The book also discusses the 3C concepts of employee satisfaction. Comfort plus Caring working environment often times produce a Confident employee. Coaching and moral leadership are other topics addressed. Some personal management experiences of the author are discussed in the book. The book also provides some of the most effective methods that a healthcare manager can use to retain and recruit employees to his or her department. Overall, this book will be a useful handbook for new and seasoned managers or those that are looking for solutions for a better retention tool.https://nsuworks.nova.edu/hcbe_facbooks/1095/thumbnail.jp

    Gender, education, and employment developments in South Asia: A review of progress in Afghanistan and Pakistan

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    Gender, Education, and Employment Developments in South Asia: A Review of Progress in Afghanistan and Pakistan provides updated knowledge and application of relevant ideas, concepts, and philosophies regarding gender and educational developments in South Asia. Besides the author, many other experts from around the word have contributed updated content to this book. This book explores the reality of challenges facing women, managers and leaders all over the world, but especially in Afghanistan and Pakistan which has a population of over 220 million people. The book provides cross-cultural knowledge along with recommendations regarding gender and education developments for students, academicians, business owners, entrepreneurs, and policy-makers so they can help make our society a little better every single day.https://nsuworks.nova.edu/hcbe_facbooks/1054/thumbnail.jp

    Cross cultural management and negotiation practices

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    Cross Cultural Management and Negotiation Practices is about managing cultural differences throughout a country or organization, according to some basic principles of professionalism and open communication. One has to understand each individual and let people freely voice their opinion in order to maximize their efficiency and productivity toward the complex solutions we all face in today\u27s cross-cultural work environments. Likewise, professionals need to have great management and negotiation skills while working toward the objectives of maximizing shareholder benefits in the organization. Cross Cultural Management and Negotiation Practices is divided into four parts and includes subjects that each can be a specialization of study in itself. Part I provides information on culture and management as well as ethical challenges that managers and expatriates face across the globe; Part II provides an overview of negotiation fundamentals, negotiation model, and negotiation steps which can be used by expatriates in international assignments; Part III discusses practical skills such as communication and conflict management along with expatriate, as well as repatriate, training and development strategies; and Part IV offers a variety of cases to emphasize specific concepts and reflect upon real world challenges that can be used to facilitate various topics and reflect upon their learning outcomes. Overall, this book attempts to shed some light, albeit briefly, on specific area by introducing the reader to the major topics and issues in cross-cultural management and negotiations. Understanding these subjects require examining one\u27s own beliefs and values as well as learning the skills of dealing appropriately with those whose beliefs and values may be very different. The author and contributors have used the concepts discussed in this book both nationally and internationally with academic and practitioner audiences to help increase their awareness of management, international management, negotiations, communication, and different cultures. The concepts, cases and exercises have been gleaned from a variety of sources and professionals in the United States and others around the globe. As such, these are very relevant to today\u27s work environment, and thus can easily fit most management, international management, or cultural competency courses, seminars, and employee development workshops. Management trainers, corporate universities, colleges or professors wishing to adopt this book or any of its chapters may contact the publisher or the author to request the available supplementary facilitator\u27s materials such as the electronic Power Point files for presentation, chapter summaries for usage with lectures and online postings, test questions for discussions or exams, and/or other supplementary material for exercises. The Instructor\u27s CD (resources) come electronically using Microsoft Power Point, Word, and Excel files; as such, they can be adjusted by each educator and facilitator for his or her lectures, training and presentations.https://nsuworks.nova.edu/hcbe_facbooks/1071/thumbnail.jp

    Afghanistan: Realities of war and rebuilding

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    The various chapters in this book highlight the realities of war, atrocities of certain behaviors during the Russian invasion, factional conflicts, human right violations, and what the current administration is doing with the assistance of officials from the United Nations and other foreign countries such as France, Germany, Canada, the United States, and Turkey (just to name a few) to bring about some relief to the “injured” and “maimed” people of Afghanistan. The book is meant to be non-political...although it praises some of the recent actions taken by officials in the interim government and the current administration to bring about long-term security, peace, and prosperity in the country. The book is written for the general population’s awareness of facts as seen by an Afghan-born author and it is written for discussion material in colleges and universities throughout the world. Some of the international colleges and universities may also adopt this material for cross-cultural discussions, anthropology, understanding developing economies, and workforce skills needed in such labor markets.https://nsuworks.nova.edu/hcbe_facbooks/1078/thumbnail.jp

    The ethics of management and leadership in Afghanistan

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    In this book, discussions have been made regarding the roles of management and leadership in Afghanistan to deal with such challenges, and recommendations for workforce training and rehabilitation have been explored and provided for future development through effective leadership. The people of Afghanistan are doing what they can to develop the country; however, lack of proper education related to management skills and leadership training as well as lack of proper resources make it extremely difficult to have a speedy progress. This material is prepared for managers and leaders to provide explanations, inspirations, and work for perspiration. The word perspiration is used to describe the skill-based topics as they need to be implemented in order for them to become useful. So, application of this knowledge is what delivers results and managers need to make these skills a habit or a way of life for themselves and their workforce. The various chapters in this book highlight effective management and situational leadership as the main component or tool for all political, non-profit, and corporate leaders in Afghanistan as they attempt to influence their colleagues, superiors, employees, and others in the community to bring about appropriate changes in the workforce. The book is written for the general population around the globe as it goes through the turmoil of war in the past years, the current situation, and some suggestions for the next twenty years for economic recovery and workforce development. So, it briefly discusses the realities of war, factional conflicts, and what the current administration is doing with the assistance of officials from the United Nations and other foreign countries such as France, Germany, Canada, the United States, and Turkey (just to name a few) to bring about some relief to the injured and maimed people of Afghanistan. The book covers several management functions and characteristics and it purposefully discusses the concept and skills of situational leadership as the main remedy for making the country prosper through the appropriate capacity development of each individual. The book is written for workforce development and training of Afghans as well as for use by colleges and government officials in Afghanistan. Some of the international colleges and universities may also adopt this material for cross-cultural discussions, anthropology, understanding developing economies, and workforce skills needed in such labor markets. Universities, colleges or professors adopting this book or any of its chapters may contact the publisher or the author for receiving the available supplementary facilitator\u27s materials such as test banks, exercises and/or Power Point slides for presentation.https://nsuworks.nova.edu/hcbe_facbooks/1073/thumbnail.jp

    The ethics of management and situational leadership in Afghanistan

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    Several decades of war and its subsequent civil turmoil has brought devastating destruction throughout Afghanistan. Unfortunately, due to the circumstances beyond the control of ordinary citizens, the beautiful country of Afghanistan has endured many long-lasting and painful injuries in the past 25 years, and as a result it is suffering from lack of resources, mismanagement of the workforce, water pollution, air pollution, incomplete learning environment, animosity among people, and perhaps hundreds of other debilitating elements that threaten and hinder the speedy progress of the country. Furthermore, despite having a democratic environment, some people are still dealing with sporadic violence, animosity, and the consequences of inappropriate war techniques, such as the use of depleted uranium in metal penetrating bombs used in Afghanistan by various friendly and unfriendly forces. This is a book about the realities of war in Afghanistan, delivering value, management, and building the leadership skills of the workforce while setting high ethical standards. It is for those individuals who wish to become acquainted with leadership philosophy, management, ethical reasoning, and especially the application of these topics to business and entrepreneurship for both the creation and delivery of value in recovering economies, especially in Afghanistan. The book aims to introduce the reader to situational leadership, management, service, ethics, value delivery, and concepts that are relevant to reconditioning the Afghan workforce toward knowledge and productivity. The material is designed to be useful to employees and managers both in government and in the private sector who want to integrate effective decision-making skills into their operations.https://nsuworks.nova.edu/hcbe_facbooks/1082/thumbnail.jp

    Business ethics of retail employees: how ethical are modern workers?

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    Living in the days of unethical debacles caused by professional and educated business people can easily symbolize human beings as animals who would do what they can to live and survive. However, a human being must be regarded as a social being whose development has been different from that of animals because of social relationships, cultures, and his or her concept of good and evil. This evolutionary advantage is based on morality and ethics demonstrated by honest individuals throughout the world in various industries. Moral development theorists have been concluding that as human beings mature, that is grow older and gain more experience, their ethical values tend to improve and they will become morally sophisticated. Research in human behavior suggests that individuals develop their ethical values through their family life, school, and other social influences. Business Ethics of Retail Employees is based on primary research with 602 retail employees and managers using the Personal Business Ethics Scores (PBES) survey. The PBES measures personal commitment to integrity, honesty, and observance of the laws regulating current business activities. The results of this research suggest that age, supermarket management experience, education, and gender are factors which impact the moral development of retail associates and managers. The question posed is How ethical are modern workers? and it turns out that they appear to be very ethical based on their PBES survey findings. If people are the common denominator of success and effectiveness, then the best way to promote fairness and cooperation, and to improve and empower employees, is to properly educate them so they can take personal responsibility for their own decisions, whether personal, professional, or business-related. The Business Ethics of Retail Employees book can help in this education process as it is a recommended reading for retail managers, trainers, human resource professionals, and business students.https://nsuworks.nova.edu/hcbe_facbooks/1063/thumbnail.jp
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