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    Pursuing organisational excellence as a key driver in achieving organizational learning

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    Thesis (MPhil)--Stellenbosch University, 2012.ENGLISH ABSTRACT: Volatility, globalisation, turbulence and constant change are some of the challenges facing the business environment today. Companies have proposed and tested many strategies to cope with the unpredictable world of business. In this thesis, a project by an anonymous South African company (The Company) to respond by improving organisational excellence is analysed and evaluated against its success in fostering organisational learning. The Company initiated a project in which Lean Manufacturing, Six Sigma and Clear Leadership Engagement were combined in search of operational excellence. In Chapter 1, the context is set out. The research question is formulated as follows: to what extent does organisational learning depend on organisational excellence? Chapter 2 discusses and defines key process concepts. These are: Lean Manufacturing, Six Sigma, Lean Six Sigma and Clear Leadership Engagement Models. The chapter also outlines the key practices and the shortcomings of each process. Chapter 3 discusses and defines the conceptual building blocks of the thesis. These are the notions of organisational learning and learning organisation. Tools used to diagnose whether an organisation is learning are introduced together with an Organisational Learning model to be used to assess the relationship between Organisational Learning and Operational Excellence. Chapter 4 focuses on the project of the Company – the Operational Excellence “journey”. How the journey was conceived, the players were involved and steps taken to drive it are described. In Chapter 5, the combination of Lean Six Sigma, Lean Manufacturing and the engagement models that the Company used, is assessed. The chapter attempts to unravel the reasons behind this combination and determine how this combination worked in practice. It is through this chapter that an attempt is made to explain the logic of this unusual combination. Other businesses have implemented different forms of improvement in isolation, but it is rare to find a company that combines operational improvement methodologies with an engagement model. In Chapter 6, all the theories and empirical evidence come together. In this chapter, the relationship between Pursuing Operational Excellence (POE) and Organisational Learning is tested. The author uses the seven salient characteristics of learning organisations, distilled by the researcher, to prove the positive relationship between Organisational Learning and Operational Excellence. Through this chapter, the researcher answers the question whether a positive link exists between POE and Organisational Learning. It was clear from the research that there is indeed a positive link between POE and Organisational Learning. What the research could not determine is the degree or the rate of learning linked to POE, or what percentage of learning the organisation achieved over a period of time.AFRIKAANSE OPSOMMING: Volatiliteit, globalisering, turbulensie en konstante verandering is ‘n uitdaging waarmee die sake-omgewing deesdae te doen kry. Baie strategieë is voorgestel en getoets deur maatskappye ten einde by te bly in die onvoorspelbare sake-wêreld. In hierdie tesis word ‘n projek wat in ‘n anonieme Suid-Afrikaanse maatskappy (The Company) uitgevoer is om op die uitdagings te reageer, by wyse van ‘n dryf na operasionele uitnemendheid, geanaliseer en geëvalueer aan die hand van die mate waarin sodanige aksies organisatoriese leer bevorder het. The Company het ‘n projek geloods waarin Lean Manufacturing, Six Sigma en Clear Leadership Engagement gekombineer is op soek na operasionele uitnemendheid. In Hoofstuk 1 word die konteks uiteengesit en die navorsingsvraag geformuleer as die vraag in watter mate organisatoriese leer deur operasionele uitnemendheid bepaal word. In Hoofstuk 2 word die kern prosesbegrippe bespreek en gedefinieer. Dit is: Lean Manufacturing, Six Sigma, Lean Six Sigma en Clear Leadership Engagement models. Die hoofstuk gee ook ’n oorsig oor die hoofpraktyke en tekortkominge van elke model. Hoofstuk 3 bespreek die konseptuele basis van die navorsing. Dit is die konsepte: Organisatoriese Leer en Lerende Organisasie. Instrumente om te diagnoseer of ’n organisasie leer, word voorgestel, asook ’n model van Organisatoriese Leer wat gebruik sal word om die verband tussen Organisatoriese Leer en Operasionele Uitmuntendheid te bepaal. Hoofstuk 4 fokus op die projek wat The Company onderneem het. In hierdie hoofstuk word die “reis” na operasionele uitnemendheid beskryf; hoe dit ontstaan het, die rolspelers wat betrokke was en die stappe wat op die reis geneem is. In Hoofstuk 5 beoordeel die kombinasie van Lean Six Sigma, Lean Manufacturing en die engagement modelle wat deur die Company gebruik is. Die hoofstuk probeer ontrafel wat die motivering vir hierdie kombinasie is en hoe dit in die praktyk uitgewerk het. In die hoofstuk word gepoog om die logika van hierdie ongewone kombinasie te peil. Ander ondernemings het verskillende vorms van verbetering in isolasie geïmplementeer, maar dit is selde dat ’n mens ’n maatskappy vind wat operasionele verbeteringsmetodologieë kombineer met ’n engagement model. In Hoofstuk 6 kom al die teorieë en empiriese gegewens bymekaar. Dit is in hierdie hoofstuk waar die verhouding tussen die nastrewing van Operasionele Uitnemendheid en Organisatoriese Leer getoets word. Die navorser gebruik die sewe kenmerke van Lerende Organisasies wat tevore geïdentifiseer is om ’n positiewe verband tussen Organisatoriese Leer en Operasionele Uitnemendheid aan te toon. Uit die navorsing was dit duidelik dat daar ’n positiewe verband is tussen die nastrewing van Operasionele Uitnemendheid en Organisatoriese Leer. Maar, wat die navorsing nie kon beantwoord nie, is die graad of spoed van leer wat met die nastrewing van Operasionele Uitnemendheid verbind kan word, of watter persentasie leer die organisasie oor ’n gegewe tydperk bereik het.Master

    Going Beyond Counting First Authors in Author Co-citation Analysis

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    The present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed

    Variations on the Author

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    “Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship

    Appropriate Similarity Measures for Author Cocitation Analysis

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    We provide a number of new insights into the methodological discussion about author cocitation analysis. We first argue that the use of the Pearson correlation for measuring the similarity between authors’ cocitation profiles is not very satisfactory. We then discuss what kind of similarity measures may be used as an alternative to the Pearson correlation. We consider three similarity measures in particular. One is the well-known cosine. The other two similarity measures have not been used before in the bibliometric literature. Finally, we show by means of an example that our findings have a high practical relevance.information science;Pearson correlation;cosine;similarity measure;author cocitation analysis

    Dispelling the Myths Behind First-author Citation Counts

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    We conducted a full-scale evaluative citation analysis study of scholars in the XML research field to explore just how different from each other author rankings resulting from different citation counting methods actually are, and to demonstrate the capability of emerging data and tools on the Web in supporting more realistic citation counting methods. Our results contest some common arguments for the continued use of first-author citation counts in the evaluation of scholars, such as high correlations between author rankings by first-author citation counts and other citation counting methods, and high costs of using more realistic citation counting methods that are not well-supported by the ISI databases. It is argued that increasingly available digital full text research papers make it possible for citation analysis studies to go beyond what the ISI databases have directly supported and to employ more sophisticated methods

    Author Index

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    koamabayili/VECTRON-author-checklist: VECTRON author checklist

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    We have done our best to complete the author checklist relating to the use of animals in the hut study. Note that the objective for the hut study was to evaluate the IRS treatment applications for residual efficacy against Anopheles mosquitoes, including the local An. coluzzii mosquito population. Cows were only used to attract mosquitoes into the huts and no tests were carried out directly on the cows. The author checklist is intended for use with studies where experiments are carried out on animals, which is why we have had such difficulty in completing this for the hut study, as many of the questions do not relate to how the cows were used

    Author Under Sail The Imagination of Jack London, 1893-1902

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    In Author Under Sail, Jay Williams offers the first complete literary biography of Jack London as a professional writer engaged in the labor of writing. It examines the authorial imagination in London's work, the use of imagination in both his fiction and nonfiction, and the ways he defined imagination in the creative process in his business dealings with his publishers, editors, and agents. In this first volume of a two-volume biography, Williams traverses the years 1893 to 1902, from London's "Story of a Typhoon" to The People of the Abyss. The Jack London who emerges in the pages of Author Under Sail is a writer whose partnership with publishers, most notably his productive alliance with George Brett of Macmillan, was one of the most formative in American literary history. London pioneered many author models during the heyday of realism and naturalism, blurring the boundaries of these popular genres by focusing on absorption and theatricality and the representation of the seen and unseen. London created an impassioned, sincere, and extremely personal realism unlike that of other American writers of the time. Author Under Sail is a literary tour de force that reveals the full range of London as writer, creative citizen, and entrepreneur at the same time it sheds light on the maverick side of machine-age literature.Intro -- Title Page -- Copyright Page -- Dedication -- Contents -- Acknowledgments -- Introduction -- 1. Spirit Truth -- 2. From Absorption to Theatricality and Back Again -- 3. "I Will Build a New Present" -- 4. Sons as Authors -- 5. Fathers as Publishers -- 6. The Daughter as Author -- 7. Lovers as Authors -- 8. At Sea with the Family -- 9. Yellow News, Yellow Stories -- 10. The Return Home -- Notes -- Bibliography -- Index -- About Jay WilliamsIn Author Under Sail, Jay Williams offers the first complete literary biography of Jack London as a professional writer engaged in the labor of writing. It examines the authorial imagination in London's work, the use of imagination in both his fiction and nonfiction, and the ways he defined imagination in the creative process in his business dealings with his publishers, editors, and agents. In this first volume of a two-volume biography, Williams traverses the years 1893 to 1902, from London's "Story of a Typhoon" to The People of the Abyss. The Jack London who emerges in the pages of Author Under Sail is a writer whose partnership with publishers, most notably his productive alliance with George Brett of Macmillan, was one of the most formative in American literary history. London pioneered many author models during the heyday of realism and naturalism, blurring the boundaries of these popular genres by focusing on absorption and theatricality and the representation of the seen and unseen. London created an impassioned, sincere, and extremely personal realism unlike that of other American writers of the time. Author Under Sail is a literary tour de force that reveals the full range of London as writer, creative citizen, and entrepreneur at the same time it sheds light on the maverick side of machine-age literature.Description based on publisher supplied metadata and other sources.Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, YYYY. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries
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