1,720,982 research outputs found
Smart cash point in a B2B market to enable service innovation: toward transparency and shared intentions. A case study.
Full text linkPurpose – This work tries to detect the factors that can impact service innovation in the retail sector according to a service ecosystem (SES) perspective. This paper aims to understand whether it is possible to study innovation focusing on the impact of technology on resource integration practices in SESs and to rank different patterns of innovation by evaluating their effects in terms of value co-creation.
Design/methodology/approach – To show up the perception of actors, a case study has been carried out through semi-structured interviews. The aggregates of practices and the service innovation archetypes, drawn from the theoretical background, have been used as categories of analysis.
Findings – Service innovation is reconceptualised as the result of the application of new technology to resource integration practices in the retail SES, and it is possible to rank its patterns and outcomes by deepening its effects on the emergence of value co-creation phenomena. Shared intentions have been identified as drivers of service innovation, but greater transparency in systems used to embolden a higher willingness to use could be necessary.
Originality/value – Service innovation has been studied by focusing on value co-creation; for this reason, the willingness to use technology emerged as a determinant of service innovation. This result implies the need for a multilevel reinterpretation of contemporary SES, both regarding the technical features of digital solutions and their adherence to users’ skills and the effects of willingness or unwillingness to use on value cocreation
CONDIZIONI DI VITALITÀ E DRIVER PER L’INNOVAZIONE NEL RETAIL
No full textIl presente lavoro mira ad indagare una possibile interdipendenza tra il concetto di innovazione ed il concetto di vitalità, osservati nell’ambito del retail. Il lavoro è finalizzato all’identificazione di un potenziale legame funzionale tra i due concetti e per fare ciò risulta necessario il preventivo approfondimento teorico di entrambi
Transparency in AI Systems for Value Co-creation in Healthcare
No full textThis conceptual chapter aims to understand the role of artificial intelligence
(AI) in value co-creation phenomena in a healthcare service ecosystem, through a literature review and the definition of a conceptual framework.
AI, as an operant resource, can stimulate a completely patient-centered, adaptive and resilient healthcare system, and governance models in healthcare based on data-driven decision-making (DDDM), ensuring faster choices, more timely diagnosis and more personalized treatment paths.
However, the full implementation of AI in healthcare is inhibited by some
frictions, mainly related to the risk that the AI black box may generate an
inadequate automatic decision, also due to the quality of data used, often
partial and unstructured given the reluctance to share them by patients
concerned by privacy threats. The co-design (multi-part and multi-level)
of a predictive decision model based on the functional transparency of the
AI algorithm would allow for augmented decision as result of an effective
human–machine interaction. Healthcare actors could thus make decisions
using the information detected by the software (based on clear cause-andeffect correlations and modifiable variables in case of mistakes), integrated
with their professional knowledge. This would also help to strengthen the
patient’s perception of the decision’s reliability and accuracy and the safety of
the tool (factors that can affect his/her trust). AI may be considered as a driver
for value co-creation in healthcare, thanks to transparency. It would allow
the promotion of collaborative behaviors involving actors by generating new
institutions and new resource integration practices among them
Smart small villages conceptualization based on the capabilities co- elevation for smart citizens
No full textSmart Cities represent a new paradigm, a new smart and sustainable urban model that is empowered by increasingly sophisticated technologies applied in various sectors of city ecosystem to enable actors to co-create value. The main actors to be engaged in this transformation process are the citizens who in turn can represent multiple actors simultaneously within the urban environment and are actively involved in economic, social and political life. For this reason, this conceptual paper aims to point out the effective smart city patterns enabling factors. This topic can be very issued in small towns where there are numerous
structural, cultural and demographical barriers that inhibit their use from
every day-life to urban settings of an increasingly digitized Public
Administration. After framing cities as smart service systems and given the
issues regarding the citizens' predisposition and ability to use technologies,
with effects in terms of value co-creation, smart citizens and capabilities
co-elevation have been outlined as drivers. An illustrative case involving a
smart tourism app (PayTourist) in a small town in Southern Italy
(Castellabate) is proposed to outline the factors that influence the
technology acceptance by citizens and the ways to foster a capabilities coelevation path. It would be appropriate for scholars and practitioners to
adopt the service innovation roadmap to design and map the development
of smart cities through the capabilities upskilling of actors involved
LA PROSPETTIVA DEGLI ECO-SISTEMI DI SERVIZIO PER L’INTERPRETAZIONE DI RELAZIONI E DECISIONI IN AGRICOLTURA DI PRECISIONE
No full textIn Italia, il settore agroalimentare è tra i principali protagonisti dell’export nazionale,
anche grazie alla crescente attenzione e preferenza per i prodotti Made in Italy. Qui, come
negli altri Paesi sviluppati, l’agricoltura sta subendo una forte trasformazione digitale. Un
numero sempre più elevato di aziende, infatti, si occupa oggi di Agritech (serre idroponiche,
orti personalizzati bio, agricoltura di precisione, utilizzo di droni, etc.) e di Agricoltura verticale,
con aumenti significativi degli investimenti nei processi innovativi.
In tale rinnovato scenario, l’utilizzo delle nuove tecnologie comporta un’evoluzione del
ruolo stesso dell’agricoltore, che oggi è più affine alla figura di un manager chiamato ad assumere
decisioni in grado di sviluppare soluzioni nuove ed innovative. Diventa inoltre necessario
definire nuove relazioni tra gli attori operanti nel contesto o nuove modalità di interazione tra
di essi, in grado di definire nuove “regole di gioco” e nuove possibilità di crescita per ciascuno.
Il presente lavoro si propone di interpretare le più recenti innovazioni nel campo dell’agricoltura
di precisione in Italia secondo la prospettiva della Service-Dominant logic, allo scopo
di fornire nuovi strumenti d’indagine e di analisi delle dinamiche relazionali e dei processi decisionali
degli Attori e desumere nuove riflessioni manageriali e di gestione d’impresa. Vengono
pertanto suggeriti nuovi spunti interpretativi delle dinamiche relazionali che intercorrono tra
gli attori operanti nell’ambito dell’agricoltura di precisione, attraverso la lente interpretativa
fornita dagli studi sui service eco-system.
Dal punto di vista metodologico infatti, le moderne tecniche colturali sono analizzate sulla
base degli avanzamenti scientifici sui service eco-system. Allo scopo di verificare le riflessioni
e le considerazioni derivate da tale prospettiva, viene presentato un case study progettuale,
relativo ad una iniziativa di R&S (“POMOVINO”) relativa allo sviluppo e test di nuove tecnologie
di telerilevamento nell’agricoltura di precisione, recentemente co-finanziata con fondi
europei a valere su un Avviso Pubblico nazionale e svolta in Regione Campania.
L’originalità del lavoro risiede nella nuova prospettiva utilizzata per l’osservazione dell’ecosistema
di servizio dell’agricoltura di precisione, volta ad indagare le modalità di interazione
tra le parti, in ambito agricolo, e la possibilità che le nuove tecnologie adottate, attraverso
un impatto sulla resourceness di ciascuno, ne possano riqualificare la capacità di essere
attrattivi
La prospettiva degli eco-sistemi di servizio per l'interpretazione di relazioni e decisioni in agricoltura di precisione
No full textIl settore agroalimentare è tra i principali protagonisti dell’export nazionale italiano, anche grazie alla crescente attenzione e preferenza per i prodotti Made in Italy. Qui, come negli altri Paesi sviluppati, l’agricoltura sta subendo una forte trasformazione digitale. Un numero sempre più elevato di aziende, infatti, si occupa oggi di Agritech (serre idroponiche, orti personalizzati bio, agricoltura di precisione, utilizzo di droni, etc.) e di Agricoltura verticale, con aumenti significativi degli investimenti nei processi innovativi.
In tale rinnovato scenario, l’utilizzo delle nuove tecnologie comporta un’evoluzione del ruolo stesso dell’agricoltore, che oggi è più affine alla figura di un manager chiamato ad assumere decisioni in grado di sviluppare soluzioni nuove ed innovative. Diventa inoltre necessario definire nuove relazioni tra gli attori operanti nel contesto o nuove modalità di interazione tra di essi, in grado di definire nuove “regole di gioco” e nuove possibilità di crescita per ciascuno.
Il presente lavoro si propone di interpretare le più recenti innovazioni nel campo dell’agricoltura di precisione in Italia secondo la prospettiva della Service-Dominant logic, allo scopo di fornire nuovi strumenti d’indagine e di analisi delle dinamiche relazionali e dei processi decisionali degli Attori e desumere nuove riflessioni manageriali e di gestione d’impresa. Vengono pertanto suggeriti nuovi spunti interpretativi delle dinamiche relazionali che intercorrono tra gli attori operanti nell’ambito dell’agricoltura di precisione, attraverso la lente interpretativa fornita dagli studi sui service eco-system.
Dal punto di vista metodologico infatti, le moderne tecniche colturali sono analizzate sulla base degli avanzamenti scientifici sui service eco-system. Allo scopo di verificare le riflessioni e le considerazioni derivate da tale prospettiva, viene presentato un case study progettuale, relativo ad una iniziativa di R&S (“POMOVINO”) relativa allo sviluppo e test di nuove tecnologie di telerilevamento nell’agricoltura di precisione, recentemente co-finanziata con fondi europei a valere su un Avviso Pubblico nazionale e svolta in Regione Campania.
L’originalità del lavoro risiede nella nuova prospettiva utilizzata per l’osservazione dell’ecosistema di servizio dell’agricoltura di precisione, volta ad indagare le modalità di interazione tra le parti, in ambito agricolo, e la possibilità che le nuove tecnologie adottate, attraverso un impatto sulla resourceness di ciascuno, ne possano riqualificare la capacità di essere attrattivi
Surgical treatment of aseptic non-union in long bones: review of 193 cases
No full textThe surgical treatment of aseptic nonunion often represents a more challenging situation for the orthopaedic surgeon than treatment of the primary fracture. In fact, it may be necessary not only to "rivitalize" the nonunion area, but also to exchange the bone fixation devices and to place some refill material in the bone gap. Several surgical techniques and different kinds of bone gap refills have been reported in the literature for the treatment of long bone nonunion. We present the results of 193 cases of long bone nonunion that have been treated in a period of 11 years (1992–2003) by a mostly open approach to the nonunion site with or without autologous bone graft interposition. The site (27 humerus, 44 forearm, 48 femur, 74 tibia) and the type of nonunion (179 atrophic, 19 hypertrophic) were considered in the surgical planning as were the mechanic and biological problems. New osteosynthesis was performed in 139 cases: with plate and screws in 82 cases, with intramedullary nails in 31 cases, with external fixators in 15 cases and with other devices in 11 cases (e.g. interfragmentary screws, k-wires). Cancellous or corticocancellous bone graft, always autologous from the iliac crest or from the anterior tibial tuberosity, was used in 183 cases (94.8%). Healing of the nonunion was successful in 179 cases (92.7%) in a mean time of 5.8 months. 14 patients (7.2%), all atrophic nonunion, healed with further surgery in a mean time of 19.2 months. Best results were obtained by the use of the intramedullary nail (31 cases): 99% healed in 5.2 months for the lower limb and 100% healed in 7.4 months for the upper limb. Good results have been achieved by plate (82 cases): 89.5% healed in 4.5 months for the lower limb and 94.1% in 6 months for the upper one. The worst results were observed with external fixation (15 cases). However, this device was used in the most complex situations, when severe soft tissue sufference was present. In this group, the mean healing time was 7.1 months (69.2% of cases) in the lower limb and 8 months (50%) in the upper one. Bone graft alone (54 cases) led to healing in 34 of 35 cases (97%) in the lower limb in 6 months and in 17 of 19 cases (89.4%) in 6.4 months in the upper limb
SHORT TERM EFFECTS ON HIP MUSCLES IN TOTAL HIP ARTHROPLASTY FOR OSTEOATHRITIS, RELATED TO THE DIMENSION OF SURGICAL SKIN INCISION
No full textInnovation and viability in the retail service ecosystem: nudges from DITRON’s history and evolution
No full textPurpose – This work analyses the retail sector in a service ecosystem perspective. Its purpose is to
empirically investigate how the adoption of a new technology can contribute to generate conditions
of value co-creation (Storbacka et al., 2016) and to improve the efficiency and effectiveness of the
system considered as a whole, through new shared logics and rules, institutions, used by actors to
coordinate actions (Lusch, Nambisan, 2015) to survive.
The concept of innovation has been considered as the starting point to analyse how actors react in
order to adapt to changes in their context and re-define their value proposition (Vargo et al., 2008).
Design/Methodology/approach – This study proposes a re-reading of retailing, complex context
with many heterogeneous interrelated and interconnected actors, as a service ecosystem, with some
suggestions by the VSA literature. It has been carried out through a case-study analysis.
Findings – This work highlights how the exchange of resources between actors, and the value cocreated by them, can define new rules to shape the market.
Specifically, both the new technology introduced and the innovation, depending by it and defined by
market interactions, provide new institutions, guided by value co-creation processes (Vargo et al.,
2015).
According to this approach, the innovation is possible thanks to the re-configuration or the new
generation, from a structural point of view, of relationships, resources and roles, as well as, from a
dynamic point of view, to new forms of resources integration. These new forms of resources
integration allow new value co-creation processes (Mele et al., 2010) that stimulate the emergence of
institutions influencing the survival of each actor.
Research implications – These results have practical managerial implications in terms of service and
decision make processes. To provide a service new specific skills, developed and trained by each
actor, are needed and decisions depend on new resources to integrate.
Originality/value – In literature retailing has been studied not enough through the service ecosystem
perspective. This work clarifies the interconnection between innovation and viability deepening on
the concept of institutions. Thanks to these findings, we can match the Service Ecosystem literature
with Viable Systems Approach, in fact institutions may be considered as tools to be resonant with the
context and value co-creation as a driver for the viability
Augmented decision making model for responsible actors in healthcare
No full textThe purpose of this paper is to understand if the use of artificial intelligence (AI)-based tools may enable augmented decision-making for responsible actors (Spohrer, 2021) in healthcare. The biggest challenge for AI in healthcare is its own full applicability in daily clinical practices, due to fragmented data and their poor quality, further complicated by the patients’ reluctance to share them (Shinners et al., 2020) for privacy issues.
The motivation of this work is to search for models and methodologies capable of overcoming these criticalities. In this sense, transparent AI deserves to be much more explored because it would enable augmented decisions (not just automated decisions) as they result from an effective HMI (Zhu et al., 2018). Then, this can also contribute to strengthening the patient’s perception of the reliability and safety of the tool (de Fine Licht, 2020), by improving their trust in the healthcare operations (Das, 2020).
A literature review has been carried out to propose a framework (Share-to-Care) to encourage a great acceptance by actors of new technologies in healthcare thanks to reasoned transparency. Methodologically, the ‘theory synthesis’ (Jaakkola, 2020) helped us in intending how to give back drivers and suggestions to researchers and practitioners in designing and using AI in healthcare. Findings concern transparent AI as leverage able to foster the spread of collaborative behaviors useful for augmented decision-making not only powered by technologies but mainly by humans
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