1,721,096 research outputs found
Strategic Rethinking and New Perspective of Profit Smoothing. Empirical Evidence from China
No full textUniversità e didattica online: la soddisfazione degli studenti durante l’emergenza Covid-19
No full textUnpacking the sustainability of Sovereign Wealth Funds. The effect of financial performances on sustainability disclosure
No full textThis paper investigates the effects of sovereign wealth funds (SWFs) on the competitiveness of target companies by analysing whether the financial performance of target companies affects the sustainability disclosures by SWFs. To test our research hypotheses, a sample of 11 international SWFs was explored by multiple regression analysis. The study suggests a moderating effect owing to the size variable in the relation between firms’ values and SWFs’ sustainability disclosures. Findings support all the hypotheses of the study and provide relevant insights for scholars, managers, and policymakers who are interested in discovering the connection between sustainability disclosures by SWFs and company performance. Furthermore, the study contributes to extend the literature on SWFs and sustainability disclosure, offers original solutions for regulators and practitioners, and fills the gaps existing in previous studies that ignored the moderating role of company size in the relation between firms’ performance and SWFs’ sustainability disclosures
In Science and Knowledge We Trust: l’impatto della ricerca scientifica ai tempi del Covid-19
No full textRevolutionizing Healthcare: Unveiling the Transformative Power of Chatbots Through a Systematic Literature Review
No full textIn the digital age, the healthcare industry is evolving and playing a key role in optimizing the patient care and wellness process. In this scenario, most prominent disruptive technology appears in chatbots, i.e., digital tools that are revolutionizing the healthcare landscape (Mariani et al., 2023). By definition, chatbots are virtual assistants that, through a sophisticated algorithm, can respond to and communicate with people who interface with them through both text and voice. In most cases, chatbot-human communication can essentially replicate a dialogue between two human persons (Liu and Sundar, 2018; Adam et al., 2021). The engagement of chatbots in healthcare and well-being system is triggering several research topics as patient engagement, administrative support, and clinical assistance. Moreover, chatbots can simply help communication between patients and healthcare practitioners: indeed, these digital tools facilitate appointment scheduling, offering real-time support, and delivering customized health information. With these supports, the administrative efficiency and the automation of routine tasks are greatly enhanced. In this scenario, some concerns need to be considered: chatbots and digitals tools collect private and interpersonal data, thus prioritizing the crucial role of trust. Eventually, innovation and disruptive technologies are reshaping the well-being system and the corporate aims and priorities of healthcare industry. Specifically, this chapter aims to systematically review the scientific literature in various fields to highlight the power of chatbots in health care and provide a holistic and systematic understanding of their use, as well as the benefits they bring to the health care system, while also highlighting the possible problems inherent in this technology. In the digital healthcare scenario, chatbots trigger the evolution of patient care and education system (Tudor Car et al., 2020): chatbots are useful to spam information around healthcare system and to enhance the potential alternatives treatments by increasing patient involvement and engagement. Chatbots are also used extensively in healthcare for administrative chores. Healthcare firms are increasingly using chatbots to automate administrative tasks including appointment scheduling, billing questions, and insurance verification (Ye et al., 2021). This automation not only cuts operating costs, but it also frees up human resources to focus on higher-value, challenging work. Chatbots also have a relevant influence on symptom assessment and triage (Tudor Car et al., 2020). Indeed, thanks to artificial intelligence (AI), chatbots can help patients assess symptoms, thus offering faster and more specific triage. By triaging in this way, chatbots provide an opportunity to identify the patient's condition through professional and immediate medical care. Chatbots have played an important role in the recent boom in telemedicine usage, which was spurred in large part by the COVID-19 epidemic. The weight of the healthcare industry in advanced economies is shaping not only the technologies of surgery and research, but also information technology and solutions to improve communication with the patient, between healthcare professionals and medical institutions. Artificial intelligence can intervene in the interaction between physicians and patients. With due caution, there is no doubt about the potential impact of technology in optimizing communication, especially in health care, from hospitals to physicians (Sheth, 2020). Reducing consultation times, decreasing, or even eliminating unnecessary hospital visits, will improve service quality, but also other relevant areas in healthcare business management, such as marketing strategies and corporate image. Chatbots can satisfy patient requests, increasing patient engagement (Magni et al., 2023). In fact, patients like to receive a quick response from the chatbot on medical or health information, follow what the chatbot suggests to them, and ease the formal procedure in case of triage. All this not only helps professionals handle an increasing volume of medical inquiries, but on the patient side it greatly enhances the goodness of experience and the benefits chatbots can provide. Efficiency and cost reduction are additional benefits that can result from the use of chatbots in the health care system (Heo and Lee, 2018). In fact, by automating administrative processes in health care, chatbots can reduce response and administrative task time, providing operational efficiency to the health care system
Intelligenze Artificiali. Elementi di Economia e Management
No full textIl processo di digitalizzazione e innovazione tecnologica risulta essere sempre più permeante nelle strategie di Marketing e soprattutto nello sviluppo della customer experience: l’Intelligenza Artificiale (Artificial Intelligence, AI) occupa un ruolo significativo per il raggiungimento di un vantaggio competitivo per le imprese in un contesto altamente dinamico e incerto – come quello attuale – e, in tale prospettiva, il Marketing assume un ruolo significativo nel percorso esperienziale del cliente. Le attuali strategie di Marketing, attraverso l’utilizzo delle c.d. tecnologie dirompenti, dell’AI e tutti gli strumenti tecnologici e digitali disponibili, riescono a migliorare vertiginosamente la capacità di coinvolgere il cliente durante tutto il customer journey e, allo stesso tempo, sono in grado di acquisire ed elaborare dati ed informazioni relative al target cliente al fine di pianificare una strategia di customer experience ad hoc, altamente personalizzata ed efficiente, oltre che su larga scala
Profit Smoothing. Verso un approccio strategico del ruolo del profitto. Implicazioni manageriali
No full textIl profitto è una categoria di reddito tipica di una società capitalistica. Per i classici, quando ancora la figura dell'imprenditore e quella del capitalista si sovrapponevano, il profitto era un reddito a carattere residuale, corrispondente alla differenza tra il prezzo e il costo. Verso la metà del XIX secolo, con lo sviluppo delle teorie neoclassiche, il profitto è inteso come la remunerazione del servizio produttivo congiunto alla disponibilità di capitale. Tale concezione è stata ripresa dalla teoria più recente, secondo la quale il profitto è un reddito dinamico, che trae origine da innovazioni compiute in condizioni di incertezza del futuro e remunera i rischi non assicurabili delle imprese. Il libro offre una nuova visione del ruolo del profitto, proponendo una panoramica approfondita sulle manovre strategiche aziendalistiche. L'analisi si concentra sul processo del Profit Smoothing, quale fenomeno strategico, volto a "smussare" e quindi ad allineare e a mantenere costante il profitto nel tempo. L'analisi chiarirà quali sono le motivazioni principali alla base del Profit Smoothing e reinterpreterà, in chiave moderna, un concetto evergreen nella pratica economica.Profit is a typical income category of a capitalist society. For the classics, even when the entrepreneur and the capitalist overlapped, the profit was a residual nature income, corresponding to the difference between the price and the cost. Towards the mid-nineteenth century, with the development of neoclassical theories, profit is defined as the remuneration of the combined productive service to the availability of capital. This concept was taken up by the latest theory, according to which the profit is a dynamic income, which stems from innovations made in the uncertainty of future conditions and pays the uninsurable risks of enterprises. The book offers a new vision of the role of profit, proposing a thorough overview of the best companies strategic maneuvers. The analysis focuses on the process of Profit Smoothing, as a strategic phenomenon, to "smooth out" and then to align and to maintain steady profit over time. The analysis will clarify what are the main reasons for the profit Smoothing and reinterpret in a modern way, a concept evergreen in economic practice
Towards a Framework of Students Co-Creation Behaviour in Higher Education Institutions
No full textThe aim of the paper is to identify a matrix framework of students value co-creation in higher education, through the development of an innovative model able to understand the role of technology to facilitate students co-creation behavior. This study presents a systematic literature review methodology, to provide the analysis of the phenomenon of co-creation in Higher Education Institutions. The paper explores the drivers of students involvement and identifies two different categories able to activate the students co-creation behaviors: the community involvement, and the exploitation of the interactive technology. The resulting framework is useful to broaden the literature on value co-creation and can be used to guide practitioners on the administration in higher education. The research presents both contributions to the conceptualization of the student co-creation behavior as a double construct, and the changes in the scenario of University co-creation
Joint Ventures success in International market: How emerging-market firms improve value in developed-market firms
No full textStrategic alliances, joint ventures (JVs), and other cooperation agreements between firms operating in developing countries and those in emerging countries, represent a privileged instrument for accessing in the foreign market and for activating greater competitiveness of companies in the worldwide markets. For many years, strategic alliances have seen firms operating in developed-markets as their main subject. Lately, emerging economies are increasingly involved in JV operations as buyers: all these have occurred as a consequence of the phenomenon of globalization, and the drive towards liberalization processes. The paper analyzes the reaction of 120 firms listed on the stock market in developed countries in response to joint venture announcements of emerging-market partners, in order to understand whether JV processes are drivers for value creation. Other determinants of value creation are also explored by multivariate regressions, including a battery of covariates related to industry-wide, countrywide, and firm-specific factors. The results express a positive and significant reaction to the market in response to the announcements of international JV. In our case, we see that the exogenous shock of emerging-market liberalization has a positive impact on the stability of international JVs in developed-markets; in addition, international JVs show a high complementarity of partner resources, which are able to alleviate some of the stability problems
- …
