1,721,024 research outputs found
Supplemental Material, Executive_Summary_V1 - Assessing Value From Business-to-Business Services Relationships: Temporality, Tangibility, Temperament, and Trade-Offs
No full textSupplemental Material, Executive_Summary_V1 for Assessing Value From Business-to-Business Services Relationships: Temporality, Tangibility, Temperament, and Trade-Offs by Paul Lyons, and Louis Brennan in Journal of Service Research</p
Quality management: A cross-cultural perspective based on GLOBE
No full textPurpose – The purpose of this paper is to address the extent to which quality management is “culture-specific”.
Design/methodology/approach – The paper presents the results of a survey administered across 21 countries that seeks to examine quality priorities and practices by adopting the global leadership and organizational behaviour effectiveness (GLOBE) framework. Data were collected in 2006 as part of the fourth iteration of the International Manufacturing Strategy Survey. The methodology involved the use of a self-administered questionnaire to director/head of operations/manufacturing in best practice firms within the sector of firms classified by ISIC codes (rev.3.1) Divisions 28-35.
Findings – From this study, it emerges that adopting the GLOBE framework provides an invaluable insight into understanding quality management across countries. In particular, the findings show that some national cultures are more conducive to the implementation of quality management than others.
Practical implications – The analysis of the data leads this paper to endorse the idea that through an accumulation of scientific knowledge relevant to the applicability of quality management across national settings, managers can better understand how to transfer best quality management practices from one country to another.
Originality/value – While some previous research portrays quality management as a comprehensive management paradigm with elements and relationships that transcend cultural and national boundaries, the current study provides evidence that the adoption of certain quality practices across different countries can follow distinctive patterns
RFID acceptance amongst customers: A cross-cultural framework based on Hofstede
No full textCultural variations across countries are considered a major factor affecting customers' readiness to adopt, willingness to use, or evaluation of technology. Relevant contributions from marketing studies, computer science and international business are integrated into the literature of cross-cultural management and technology acceptance, and a conceptual model is developed. Drawing on a broader research project on RFID aimed at supporting intelligent business networking and innovative customer services, the development of the framework is informed by the authors' work in the preparation of a RFID based application at several established grocery retailers for short life products in Ireland and in Greece. From the findings of our exploratory study it emerges that low individualism and high uncertainty avoidance are conducive to greater customers' acceptance of new service technologies. Managerial implications and directions for future research are discussed
Manufacturing strategy and innovation in indigenous and foreign firms: an International Study
No full textThis paper examines manufacturing strategy and innovation as determinants of competitiveness by comparing indigenous and foreign firms from the International Manufacturing Strategy Survey (IMSS). To this end, we consider indigenous firms, those operating in their home country of origin whereas foreign firms are those who operate outside their home country in foreign host country settings. Manufacturing strategy is examined through clearly distinguished manufacturing priorities, practices and performance. This paper takes the perspective of the Resource Based View (RBV), which sees competitiveness as 'deploying resources in a distinctive way' through a combination of priorities and practices. In examining manufacturing strategy and innovation, we detected a number of differences and similarities between indigenous and foreign plants using data gathered in 17 countries. Although there is growing empirical evidence showing that international firms perform better in almost all areas than their domestic counterparts, we found that innovative firms are more competitive regardless of their origin
Going Beyond Counting First Authors in Author Co-citation Analysis
Full text linkThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
Variations on the Author
Full text link“Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship
Appropriate Similarity Measures for Author Cocitation Analysis
Full text linkWe provide a number of new insights into the methodological discussion about author cocitation analysis. We first argue that the use of the Pearson correlation for measuring the similarity between authors’ cocitation profiles is not very satisfactory. We then discuss what kind of similarity measures may be used as an alternative to the Pearson correlation. We consider three similarity measures in particular. One is the well-known cosine. The other two similarity measures have not been used before in the bibliometric literature. Finally, we show by means of an example that our findings have a high practical relevance.information science;Pearson correlation;cosine;similarity measure;author cocitation analysis
Dispelling the Myths Behind First-author Citation Counts
Full text linkWe conducted a full-scale evaluative citation analysis study of scholars in the XML research field to explore just how different from each other author rankings resulting from different citation counting methods actually are, and to demonstrate the capability of emerging data and tools on the Web in supporting more realistic citation counting methods. Our results contest some common arguments for the continued
use of first-author citation counts in the evaluation of scholars, such as high correlations between author rankings by first-author citation counts and other citation
counting methods, and high costs of using more realistic citation counting methods that are not well-supported by the ISI databases. It is argued that increasingly available digital full text research papers make it possible for citation analysis studies to go beyond what the ISI databases have directly supported and to employ more
sophisticated methods
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