16,701 research outputs found
J.A. Daigneau
No full textPhotograph - J.A. Daigneau building, Athabasca, Alberta. It was built in 1912 by Joseph Daigneau and burnt down in 198
Author inscription in The Chinese slave-girl: a story of woman's life in China
No full textThis edition includes a gift inscription by author Rev. J.A. Davis, "To Rev. A. G. Russell with the warmest regards of the author J.A. Davis."Davis, John Agnell, 1839-1897
Group living homes for older people with dementia: Concept and effects
No full textEefsting, J.A. [Promotor]Pot, A.M. [Promotor]Depla, M.F.I.A. [Copromotor]Lange, J. de [Copromotor
Understanding key account management
No full textThis document is presented in three parts, i.e. Part 1, ‘The context of ‘Understanding Key Account
Management’, positions the portfolio of work in terms of its contribution to knowledge within the
literature of Key Account Management and its underlying theories, and relative to alternative research
methodologies: Part 2: ‘Understanding Key Account Management’, starting on page 31, gives an account
of the author’s research and knowledge development activities in Key Account Management in
chronological order, to link together the material submitted as the portfolio of work (listed below). Each
part has its own separate list of contents and references. The portfolio of work forms Part 3 of the
document, but only the research reports from 2006-2009 are included here: the other reports, articles and
books are not available electronically or are published with copyright restrictions
Energieverloop en golfopstuwing bij brekende onregelmatige golven: Metingen en berekeningen
No full textA description is given of a model developed for the prediction of the dissipation of energy in random waves breaking on a beach. The dissipation rate per breaking wave is estimated from that in a bore of corresponding height, while the probability of occurrence of breaking waves is estimated on the basis of a wave height distribution with an upper cut-off which in shallow water is determined mainly by the local depth. A comparison with measurements of wave height decay and set-up, on a plane beach and on a beach with a bar-trough profile, indicates that the model is capable of predicting qualitatively and quantitatively all the main features of the data. A summary of this thesis is published as: Battjes, J.A., Janssen, J.P.F.M. (1978) Energy loss and set-up due to breaking random waves, proc. ICCE HamburgHydraulic EngineeringCivil Engineering and Geoscience
Key account management in an Arab context
No full textThis study sought to contribute to the literature on key account management (KAM) relationships. In doing so, it aimed to address a number of gaps in the existing literature, particularly a noticeable lack of research into key account management in developing economies, as opposed to developed economies. More specifically, the study sought to examine the dynamics of key account management relationships in an emerging economy in the Arab World. The main research question to address was: How is KAM relationship management applied in an Arab context?
The research utilised 50 cross-sectional semi-structured in-depth interviews to achieve the study’s aim. More specifically, the study was based upon a sample of recipients involved with key accounts from supplier organisations which operated in different sectors and had different ownership – local and foreign. Primary data was gathered through in-depth semi-structured interviews primarily with key account managers, and with company directors, marketing and sales managers, and selling/support teams.
In general, the findings revealed that there are informal and formal aspects of KAM relationships in an Arab context that complement each other. These have some similarities and differences with the Western context. In particular, similarities appeared mainly along the formal aspects such as, roles and duties of key account managers (KAMgrs), identification and selection criteria of key accounts, special treatment and activities carried out with key customers; the actors involved including senior managers and support teams; and the resources utilised. However, differences existed in the selection and the recruitment criteria and some competencies that were Arab specific, the degree of involvement of senior managers differ significantly from what is noted in the KAM literature. As for the informal aspect, that is manifested in Wasta and family connections, trust, and personal involvement, which makes the KAM relationship management approach in an Arab context uniquely different and plays a major role in how customers are acquired and retained and the overall management of key customers. Furthermore, evidence shows that there is a tendency to transfer Western KAM practices to the Arab world, with some adaptation to take into consideration the country-specific and contextual factors.
Overall, it is argued, that the study’s findings contribute to existing knowledge in a number of ways. First, they extend our knowledge into key account management in an Arab context and confirm the importance of both the formal and informal aspects in managing KAM relationships. They also add weight to the view that in Arab cultures personal and affective/emotional dimensions of the relational factors are given more importance, compared to the impersonal and calculative aspects that are more emphasised in the West. The findings contribute to existing knowledge regarding KAM segmentation and the importance of the personal profile in an Arab context vis a vis the business profile, and they validate the view that a process of crossvergence of management practices is occurring across borders. The findings, however, challenge the view that KAM can be rolled out unchanged into any international context. They also discover the competencies required for Arab KAMgrs. Finally the findings contribute to existing knowledge by discovering the benefits of Wasta for key account managers
Visueel & dynamisch: De stedebouw van Granpré Molière en Verhagen 1915-1950
No full textDe vernieuwing van een in formalisme en academisme vastgelopen vormentaal van architectuur en stadsuitleg tekende zich in de eerste helft van deze eeuw af in twee stromingen: de ene hechtte grote waarde aan zintuiglijke, visuele kwaliteiten en het gebruik van natuurlijke materialen, waarbij grote aandacht werd gegeven aan het specifieke en individuele in de opgave; de andere zocht naar de uiterste zuiverheid van expressie, hetgeen noodzaakte tot eliminatie van wat bijkomstig scheen, waarbij het algemene prioriteit kreeg boven het individuele. Deze stromingen ten onrechte vereenvoudigd tot Delftse School versus het Nieuwe Bouwen of tot Traditionalisme versus Functionalisme komen rond 1950 in hoofdzaak weer in één bedding samen. Ir J.A. Kuiper, schrijver van deze studie, behoort tot de tweede generatie architecten en stedebouwkundigen in het door Granpré Molière en Verhagen in 1916 opgerichte bureau, dat thans als Kuiper Compagnons zijn voortzetting vindt.ArchitectureArchitectur
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