109 research outputs found
Youth Participation in Medvode Municipality
Magistrska naloga predstavlja temo participacije mladih v občini Medvode. V teoretičnih
izhodiščih najprej opredeliva pojma mladost in mladi, ki ju nadalje umestiva še v sociokulturni
kontekst. K temu dodava tudi ključna spoznanja o mladosti danes. Nadaljujeva z opredelitvijo
participacije mladih, ki naju vodi do aktivnega državljanstva in njegovih dimenzij. Predstaviva
pomemben dokument – Konvencijo o otrokovih pravicah – ter različne modele participacije
otrok in mladih. Nato opredeliva pozitivne učinke participacije, koncept opolnomočenja, zraven
pa izpostaviva še ovire in izzive, ki se pojavljajo ob temi participacije mladih. V naslednjem
teoretičnem sklopu se iz širšega pomikava k ožjemu: najprej predstaviva mladinsko politiko ter
dokumente in strategije, ki tematiko urejajo na evropski ravni. Nato nadaljujeva z dokumenti
in mehanizmi mladinske politike na državni ravni, poglavje pa zaključiva z raziskovanjem
participacije na lokalni ravni, natančneje v občini Medvode. Teoretični del zaključiva z
naborom metod za vključevanje mladih in s primeri dobrih praks.
V empiričnem delu sva s hitro oceno stanja raziskovala, kakšno je dejansko stanje participacije
mladih v občini Medvode. Osredotočila sva se predvsem na naslednje teme: sodelovanje v
skupnosti, motivacija za sodelovanje v skupnosti, potrebe mladih v skupnosti, ideje in želje
mladih, perspektive pomembnih akterjev, dejansko stanje. Za raziskovanje sva z namenom
pridobivanja čim širšega spektra podatkov uporabila več različnih tehnik: delno strukturirane
intervjuje, anketni vprašalnik, fokusni skupini ter opazovalne liste za dogodke. Analizirala sva
tudi obstoječe občinske dokumente, kot so npr. občinski proračuni, pozivi za sofinanciranje in
prostorski načrt. Vzorec skupaj zajema 114 ljudi ter 8 opazovanih dogodkov.
Rezultati raziskave ponujajo vpogled v trenuten položaj mladih v občini Medvode. Pomembni
akterji (občina, svetniki, mladinski center) si želijo še bolj aktivnega sodelovanja mladih v
skupnosti, čeprav nekateri poudarjajo, da situacija trenutno ni tako slaba. Mlade vidijo kot
pomembne akterje skupnosti in so jim pripravljeni stopiti naproti, a ob tem pričakujejo njihovo
samoiniciativnost. Ob tem je med mladimi opaziti pripravljenost in začetno vnemo za
sodelovanje, ki pa se zaradi nepovezanosti v skupnosti ter pomanjkanja informacij in veščin
pogosto izgubi. Kot ključno težavo so vsi udeleženci izpostavili pomanjkanje informacij in
neučinkovite načine komuniciranja. Bližina večjih mest in bolj raznolika ponudba aktivnosti je
prav tako eden od razlogov za manjšo participacijo v domačem mestu. Mladi ob tem
izpostavljajo, da bi se – v primeru zanimivih dogodkov – udeleževali tudi aktivnosti v občini
Medvode.
Z raziskovanjem tematike mladih v občini Medvode želiva pokazati, da smo socialni pedagogi
predvsem zaradi raznolikega znanja, kompetenc ter naravnanosti k sodelovalnemu pristopu
primeren člen za povezovanje in razumevanje različnih akterjev znotraj skupnosti in da za
zaposlovanje obstaja še veliko priložnosti (npr. mladinsko ulično delo, uvajanje particiaptornih
praks prek različnih projektov, ustanavljanje nevladnih organizacij).The master’s thesis addresses the topic of youth participation in the municipality of Medvode.
In the theoretical framework, we first define the concepts of youth and young people, placing
them within the socio-cultural context. Additionally, we include key insights into contemporary
youth. Moving forward, we define youth participation, which leads us to the concept of active
citizenship and its dimensions. We introduce an important document - The Convention on the
Rights of the Child - along with various models of children and youth participation.
Subsequently, we define the positive effects of participation and the concept of empowerment,
and we also highlight barriers and challenges associated with youth participation. In the
following theoretical section, we transition from the broader context to a narrower one: first,
we present youth policy, documents, and strategies governing the theme at the European level.
Then, we proceed with documents and mechanisms of national youth policy, concluding the
chapter by examining participation at the local level, specifically in the municipality of
Medvode. We wrap up the theoretical part by presenting a range of methods for youth inclusion
and providing examples of good practices.
In the empirical section, we conducted a rapid assessment to explore the actual state of youth
participation in the municipality of Medvode. We focused on the following topics: community
involvement, motivation for community involvement, youth needs within the community, youth
ideas and desires, perspectives of key actors, and the current state. To gather a comprehensive
range of data, we employed various techniques, including semi-structured interviews,
questionnaires, focus groups, and observation lists for events. Additionally, we analyzed
existing municipal documents such as budgets, calls for co-financing, and spatial plans. The
sample encompassed 118 individuals and 8 observed events.
The research results offer insights into the current situation of youth in the municipality of
Medvode. Key stakeholders (municipality, councilors, youth center) aspire to even greater
youth participation in the community, although some emphasize that the current situation is not
dire. They perceive the youth as important contributors to the community and are willing to
help them, but in return expect self-initiative from them. While the youth are ready to engage
and take initiative, they often lose initial enthusiasm due to a lack of community cohesion,
information, and skills. All participants identified the lack of information and ineffective
communication methods as a critical issue. Proximity to larger cities and a more diverse range
of activities also contribute to lower participation rates in the hometown. Moreover, the youth
highlight that they would participate in activities in the municipality of Medvode, especially in
the case of interesting events.
By exploring the topic of young people in the municipality of Medvode, we want to show that
social pedagogues are a suitable link for connecting and understanding different actors within
the community, especially due to our diverse knowledge, competences and cooperative
approach, and that there are many opportunities for employmet (e.g. youth street work,
introducing participatory practices through different projects, setting up NGOs)
GH and the cardiovascular system: an update on a topic at heart
In this review, the importance of growth hormone (GH) for the maintenance of normal cardiac function in adult life is discussed. Physiological effects of GH and underlying mechanisms for interactions between GH and insulin-like growth factor I (IGF-I) and the cardiovascular system are covered as well as the cardiac dysfunction caused both by GH excess (acromegaly) and by GH deficiency in adult hypopituitary patients. In both acromegaly and adult GH deficiency, there is also increased cardiovascular morbidity and mortality possibly linked to aberrations in GH status. Finally, the status of the GH/IGF-I system in relation to heart failure and the potential of GH as a therapeutic tool in the treatment of heart failure are reviewed in this article. © 2014 The Author(s)
INTRODUCTION OF SYSTEMATIC MAINTENANCE INTO COMPANY
Avtor te diplomske naloge, Kristjan Ramšak, je zaposlen v podjetju Solarni termo sistemi - STS d.d. Podjetje se ukvarja z razvojem, proizvodnjo in prodajo sončnih panelov (v nadaljevanju kolektorjev). Smo sodobno podjetje s proizvodnjo po meri — dimenzijsko in barvno prilagodljivi kupcem.
Temeljni namen diplomskega dela je uvedba metode Celostno Produktivno Vzdrževanje (v nadaljevanju CPV). CPV je temelj sodobne proizvodnje, je posledica hitrih prilagajanj kupčevim želja. Posledica tega so nenehne spremembe dimenzij, materialov in nastavitev strojev. V okviru diplomske naloge je bil namen izdelati potrebno dokumentacijo za preventivno vzdrževanje (v nadaljevanju PV) strojev, kar je osnova za CPV. Izdelane so bile Excelove tabele z zahtevami vzdrževanja in wordovi dokumenti z opisom del. Ker smo dokaj novo podjetje, je naš namen nenehno spremljanje strojev in pridobivanje podatkov za hitrejše nastavitve strojev ter izogibanje nenadnih zastojev proizvodnje.
V tej nalogi je na kratko opisan postopek vpeljave CPV v podjetju in dva modela PV strojev. Naš cilj je nenehno spremljanje, čiščenje, mazanje strojev in prilagajanje proizvodnje k razvoju.The author of this thesis, Kristjan Ramšak, is an employee of Solar Thermal Systems - STS Company. The Company is engaged in developing, producing and selling solar panels (hereinafter referred to as collectors). We are a modern company producing custom - size and color flexibility to customers.
The basic purpose of the thesis is the introduction of Total Productive Maintenance method (hereinafter referred to as TPM). TPM is the foundation of modern production and it is the result of rapid adjustment to customers\u27 wishes. This has resulted in constant changes of dimensions, materials and machine settings. Thesis aims to make the necessary documentation for preventive maintenance (hereinafter referred to as PM) machine, which is the basis for the TPM. Excel tables were prepared with the requirements of maintenance and word documents describing the work. Because we are a fairly new company, our intention is to continuously monitor the machines and data acquisition settings for faster machines, and to avoid sudden congestion of production.
This task is a brief introduction describing the TPM in the company and two models of PM machines. Our goal is continuous monitoring, cleaning, lubrication of machines and adjust production to development
Development of the national standard EVS 901-20:2013 for measuring permeability in laboratory tests
Ebapiisava dreenivusega pinnaste kasutamisest tingitud kahjusid on võimalik ära hoida kasutades dreenkihis kvaliteetseid ja nõuetele vastavaid piisava filtratsiooniga materjale. Maanteeameti kui ka teeehitusettevõtete huvides on, et dreenkihti paigaldatud materjali omadused oleksid määratud usaldusväärse ja reaalse olukorraga vastavuses oleva meetodiga, vältimaks ebakvaliteetse materjali kasutamisest tingitud teede eluea vähenemist ning sellega kaasnevat majanduslikku kahju kõikidele osapooltele. Uurimuse käigus selgus, et EVS 901 -20:2013 meetodi probleemidele on võimalik mõningate täienduste näol leida lahendust. Töö autor tegutses täienduste väljatöötamisel võimalikult suures kooskõlas kehtiva standardiga, et ei oleks tarvis ümber muuta juba sätestatud põhimõtteid. Läbiviidud katsete abil sai autor väga põhjaliku nägemuse probleemi olemist ning sellega kaasnevalt tekkis koostoos juhendajaga mitmeid ideid, mis oleksid kindlasti väärt edasiarendamist ja täiendavat uurimist ning katseid. Uuringu jooksul sai selgeks, et filtratsioonimooduli määramiseks ei piisa üksikutest materjali omaduste tundmisest, vaid usaldusväärsete katsetulemuste leidmiseks tuleb arvesse kindlasti vaadata materjali terviklikult. Selgus, et pealtnäha väga sarnastel materjalidel võib olla täiesti erinev filtratsioonimoodul. Seetõttu tuleks katsetamisel alati arvesse võtta materjali iseärasusi. Kokkuvõttes sai autori hinnangul kõige määravamaks aspektiks filtratsioonimooduli määramise laboratoorse katse juures tihendamismeetodi sobivus. Kui tihendamise käigus rikutakse materjali struktuuri ja tekitatakse mitte-homogeenne keskkond, siis ei ole sel viisil tihendatud proovil määratud filtratsioon enam tõepärane. Kui muuta tihendamismeetod löök-tihendamiselt vibratsiooniga tihendamisele eemaldades lisaks ka proovikeha põhjast umbes 20 mm paksuse kiht, on võimalik tagada reaalne filtratsioonimooduli väärtus ning seeläbi sobiksid praegusega võrreldes palju enamad Eesti karjääride kruusad ja liivad dreenkihi ehituseks. Lõputöö autor soovib tänada igasuguse abi eest kõiki uuringusse panustanud inimesi, kelleks olid: Tallinna Tehnikaülikooli teede ja liikluse teadus-ja katselaboratooriumi töötajad: Hardo Pajus, Urmo Pappel ja Innar Metsala, kellega koos sooritas töö autor kõik uuringus läbiviidud katsed. 58 Tallinna Tehnikaülikooli teede ja liikluse teadus-ja katselaboratooriumi juhataja: Kristjan Lill, kes võimaldas kasutada labori katseseadmeid, õpetas töö autorile selgeks katsete teostamise ning panustas ka uute katse ideede väljatöötamisse. Maanteeameti teedearenguosakonna projektijuht: Karli Kontson, kes aitas välja töötada uusi meetodeid nii, et need oleksid sobivuses Maanteeameti nõuetega. Tallinna Tehnikakõrgkooli lektor ja käesoleva lõputöö juhendaja: Sven Sillamäe, kelle suunamisel kõik uued katsemeetodid välja töötati.The author of the thesis decided to research and develop the subject because the method of measuring the pearmeability for drainage materials in Estonia has currently been under high attention and the need for developing a better method for it is essential. Since the year 2013, when the current National Standard EVS 901 -20:2013 was devised the National Road Administrations development compartment in cooperation with Tallinn University of Technology and Tallinn University of Applied Sciences have conducted many researches to find a better and optimal method for the previously described matter. In order to ensure the expected life-span of a road every layer in it needs to be made of high quality construction materials. The most important characteristic for drainage course next to bearing capacity is its ability to deposit and lead out water from the road structure. If water stays inside the road for too long it will start to weaken the whole structure thus it is very important that the material in drainage course would be able to fill its task of leading out the water fast enough. According to this it is very important that the laboratory methods for determing the materials properties are accurate and reliable. During the thesis the author describes how measuring the permeability of sands and gravels is done according to EVS 901 -20:2013 and what are the problems that occure during the process. The main focuses are on two problems of the method. The first one is evaluating the compaction method and its suitability for permeability tests and the second one is about the particle size of the gravels that is used for permeability testing. In order to solve the compaction issue that is currently causing the genesis of separate layers with different levels of density which has a negative effect on the permeability properties author decided to replace the current dynamic hammer compaction method with compacting by vibration and a static load with an additon of removing a small proportion (7,5 mm) of the test specimens bottom layer. Tests carried out during the research have proven that applying the method of compacting with vibration and removing 60 the bottom layer permeability of the materials was improved and the method itself is in better correlation with the situation in construction sites where compacting is usually done by vibrating plates and rollers. For the second problem of involving a bigger proportion of the material for large grained gravels in permeability testing the author designed a new and bigger test device that was able to include fraction 0/16 instead of the currently used 0/4. Also there has been a big misconception that including larger grain particles into permeability testing for gravels would increase the value of permeability. After carrying out a number of tests which included a variety of natural and artificial gravels, it has been revealed that by adding coarse grains to permeability testing the value of permeability was significantly decreased. The author of the thesis estimates that both of the new methods are appliable in the local road construction field but definitely need further research and more tests in order to standardize them for future usage. Finally the author wishes to thank everyone who contributed to this research with their time and effort: The staff of Tallinn University of Technologies road construction laboratory: Hardo Pajus, Urmo Pappel and Innar Metsala, who helped with carrying out the laboratory tests. The head of Tallinn University of Technologies road construction laboratory: Kristjan Lill, who enabled the usage of his laboratories equipment, taught the author how to carry out laboratory tests and helped developing new test methods. National Road Administrations development compartments project manager: Karli Kontson, who helped developing new test methods so they would be appliable for current requirements. Tallinn University of Applied Sciences lecturer and the supervisor of the thesis: Sven Sillamäe, who came up with most of the ideas for the development of the new methods
Automation of the golden gate assembly reaction at low volumes using pin tools
Thesis: M. Eng. in Computer Science and Molecular Biology, Massachusetts Institute of Technology, Department of Electrical Engineering and Computer Science, 2016.This electronic version was submitted by the student author. The certified thesis is available in the Institute Archives and Special Collections.Cataloged from student-submitted PDF version of thesis.Includes bibliographical references (pages 169-174).The ability to quickly and reliably create new DNA constructs has been pushing forward many fields, including synthetic biology. This thesis investigated increasing the capability of creating genetic circuits through cost reduction and automation using Golden Gate assembly as a model assembly method. Nearly 20-fold reduction in cost was achieved by lowering the total reaction volume as well as the amount of enzymes used, the major cost factor. Lowering the DNA assembly reaction volume was achieved using pin tools capable of transferring nanoliter scale volumes. Automation was achieved by creating an on-the-fly swappable pin tool adapter for use with the Tecan Freedom EVO liquid handling robot. Software was developed as part of the BioCAD framework to enable easy programmed use of pin tools. Proof-of-concept experiments with pre-mixed DNA inputs reliably achieved 100% correctness at the colony screening level. A seven-way reaction, assembled from individual DNA sources in a total volume of 2 [mu]L using 0.5 units of BsaI and 1 Weiss units of T4 DNA ligase (20 times less than used by researchers manually) showed an efficiency of 10%, with approximately 100 correct colonies formed at the colony screening level, more than necessary for down-stream processing. These proof-of-concept results suggest that using pin tools and automation is a viable approach to reduce the costs of reactions run daily by many synthetic biologists.by Kristjan Eerik Kaseniit.M. Eng. in Computer Science and Molecular Biolog
Heating Automation Design and Post-Installation Inspection
Lõputöö eesmärk oli projekteerida kütteautomaatika lahendus Keila Haigla ühele korpusele, mis
koosneb viiest korrusest, ning kontrollida eelnevalt valminud projekti paigaldustöid nii automaatika
kui ka põrandakütte osas.
Töö esimeses osas annab autor lühikese ülevaate ettevõttest, milles lõputöö koostati, ning tutvustab
objekti, millele kütteautomaatika lahendus projekteeriti. Ettevõtte tutvustus hõlmab selle
tegevusvaldkondi, ajalugu ja kompetentsi automaatika projekteerimise alal. Objekti tutvustus
kirjeldab eelnevalt tehtud projekte Keila Haiglale ja autori poolt ühe korpuse viiele korrusele
projekteeritud kütteautomaatika lahendus. Autor kirjeldab objekti eripära, küttesüsteemi
olemasolevat olukorda ning vajadusi ja eesmärke kütteautomaatika lahenduse osas.
Töö teises osas annab autor täpsema ülevaate kütteautomaatika projekteerimise protsessist. See
hõlmab plaanijooniste, tüüpskeemide, kaablitabeli ja automaatikakilbi koostamist. Autor selgitab,
kuidas koostatakse tehnilisi jooniseid ja dokumente. Lisaks käsitletakse projekteerimise käigus
tehtud tehnilisi valikuid, näiteks küttekontuuride paigutust, seadmete valikut ja kaablite markeerimist.
Kolmandas peatükis kirjeldab autor projekteeritud lahenduses kasutatavaid seadmeid ja nende
tehnilisi parameetreid. See hõlmab nii andureid, juhtseadmeid kui ka muid automaatikakomponente.
Autor toob välja seadmete tehnilised omadused, funktsionaalsuse ja tööpõhimõtted.
Neljas osas teostab autor haigla eelmise valminud projektile paigaldusjärgse kontrolli. Kontrolli
käigus hinnatakse paigaldajate tehtud töö kvaliteeti ning tuvastatakse võimalikud vead ja puudused
nii automaatika kui ka põrandakütte osas. Autor viib läbi kontrolli ühel korrusel viiest ning arvutab
oletusliku vea hulga kogu objektil. Kontrolli tulemuste põhjal leitakse kulu ettevõttele nende vigade
lahendamiseks. Autor analüüsib vigade põhjuseid ning annab omapoolsed soovitused nii
küttekontuuride projekteerijale kui ka paigaldajale, et vältida sarnaseid vigu tulevikus.
Lõputöö tulemusena valmib korrektne ja täpne kütteautomaatika projekt Keila Haigla ühe korpuse
viiele korrusele. Projekti käigus parandatakse leitud vead objektil ning ettevõttes võetakse kasutusele
uus küttekontuuride järjestust seletav tingmärk plaanijoonistel. Uue tingmärgi eesmärk on ennetada
vigade tekkimist projekteerimise ja paigaldamise etappides.
Lisaks saab ettevõte parema ülevaate tehtud vigade kogusest ja nende mõjust süsteemi toimimisele.
See võimaldab ettevõttel tulevastel projektidel paremini arvestada võimalike riskidega, optimeerida
tööprotsesse ning suurendada projekti efektiivsust ja kvaliteeti.
Lõputöö andis autorile väärtuslikku kogemust automaatika projekteerimise alal ning võimaldas
süvendada ja laiendada oma teadmisi kütteautomaatika süsteemide projekteerimise, paigaldamise ja
kontrollimise osas. Autor sai praktilisi oskusi tehniliste jooniste ja dokumentide koostamisel,
seadmete valimisel ning vigade tuvastamisel ja analüüsimisel. Samuti sai autor teadmisi
projektijuhtimise, koostöö ja suhtlemise osas, mis on olulised oskused igale insenerile.The aim of the thesis was to design a heating automation solution for five floors of one building
section of Keila Hospital and to check the installation work of the previous project in terms of both
automation and floor heating.
In the first part of the thesis, the author gives a brief overview of the company in which the thesis was
prepared and introduces the object for which the heating automation solution was designed. The
introduction of the company includes its fields of activity, history and competence in automation
design. The introduction of the object describes previously completed projects for Keila Hospital and
the heating automation solution designed by the author for five floors of one building. The author
describes the special features of the object, the existing situation of the heating system, and the needs
and goals of the heating automation solution.
In the second part of the work, the author provides a more detailed overview of the heating automation
design process. This includes preparation of installation plans, standard diagrams, cable table and
automation panel. The author explains how technical drawings and documents are prepared. In
addition, the technical choices made during the design process, such as the placement of heating
circuits, the selection of equipment and the marking of cables, are discussed.
In the third chapter, the author describes the devices used in the designed solution and their technical
parameters. This includes sensors, control devices and other automation components. The author
points out the technical characteristics, functionality and working principles of the devices.
In the fourth part, the author performs a post-installation check on the previous completed project of
the hospital. During the inspection, the quality of the work performed by the installers is assessed and
possible mistakes and deficiencies are identified both in terms of automation and floor heating. The
author performs an inspection on one floor out of five and calculates the amount of assumed mistakes
on the entire object. Based on the results of the inspection, the cost to the company to resolve these
mistakes is determined. The author analyses the causes of the errors and gives his own
recommendations to both the heating circuit designer and the installer in order to avoid similar
mistakes in the future.
As a result of the thesis, a correct and accurate heating automation project will be completed for five
floors of one building of Keila Hospital. In the course of the project, the mistakes found on the object
are corrected, and the company introduces a new symbol explaining the sequence of heating circuits
on the plan drawings. The purpose of the new symbol is to prevent mistakes in the design and
installation stages.
In addition, the company gets a better overview of the amount of mistakes made and their impact on
the system's performance. This allows the company to better consider possible risks in future projects,
optimize work processes and increase the efficiency and quality of the project.
The thesis gave the author valuable experience in the field of automation design and enabled him to
deepen and expand his knowledge in the field of design, installation and control of heating automation
systems. The author gained practical skills in drawing up technical drawings and documents, selecting
equipment, and identifying and analysing mistakes. The author also gained knowledge about project
management, collaboration and communication, which are important skills for every engineer
Dangers of Phishing Based on a Tech-Company
Iga aasta põhjustavad kalastuskirjad ettevõtetele suuri kahjusummasid. Käesolevas töös tutvustatakse kalastusrünnetega seotud probleeme, antakse ülevaade tehnoloogiatest, mis võimaldavad ründeid vähendada ning uuritakse ühe konkreetse ettevõtte teadlikkust õngitsusrünnetest. Ettevõttes sooritatud katsega selgus, et erinevatest turvakoolitustest alati ei piisa ning töötajad võivad sattuda rünnaku ohvriks. Töö viimases peatükis tuuakse lugejale elulisi näiteid, kuidas vältida kalastuskirjadega kaasnevaid ründeid.Every year, companies spend big amounts of money because of phishing attacks. In the following work the author will give an introduction to problems about phishing, give an overview of the technologies used for phishing and an experiment on a tech-company. From the conducted experiment we learn, that despite different security trainings, people might still fall for phishing attacks. In the last chapter, there will be real-life examples and tips how to avoid phishing attacks
Tarakas – a Cross-platform Piggy Bank Application for Children
Olgugi, et elame materjalistlikus maailmas, pööratakse finantsharidusele liiga vähe tähelepanu. See, mis jääb noores eas omandamata, on hiljem kordades keerulisem järele aidata. Käesolevas bakalaureusetöös kirjeldatakse platvormiülese raha kogumise ja planeerimise mobiilirakenduse loomist lastele, mida on tulevikus võimalik integreerida pangasüsteemiga. Lastele suunatud (tasku)raha planeerimise rakendusi maailmas küll eksisteerib, aga neil esineb puudusi, mis on saanud takistuseks nende laiemale levikule.Autor on oma töös välja toonud peamised probleemid, mille lahendamiseks on valminud lapsesõbralik rahakassa lahenduse töötav prototüüp. Selle abil on võimalik lapsel püstitada eesmärke (unistusi) ning planeerida raha nende täitmiseks. Lisaks koostab autor nimekirja täiendavatest töödest, mille arendamise järel on rakendus lõppkasutaja joaks valmis.Valminud rakenduse tehniline lahendus põhineb uusimatel tehnoloogiatel, mille valik põhines arendusmugavuses ning samas järele andmata kvaliteedis.Even though we live in a materialistic world, financial education is not part of our everyday life. Knowledge not acquired during childhood is harder to be gained later on. This bachelor’s thesis describes cross-platform money collecting and planning mobile application development for kids, which can be integrated with real bank systems in the future. There are money (allowance) planning applications in the market, but they have disadvantages whichmay be blocking their wider spread. The author has pinpointed core issues within banking applications, which prohibit their effective use by children. A child-friendly piggy bank application prototype has been developed to deal with those issues. Children can define their goals (dreams) and plan money to achieve those. In addition to that, the author brings out future work that can be done to deploy the application to production for end-users. Prototypeapplication’s technical solution is based on state of the art technologies, which were chosen from many to match author’s current skill base without compromising quality
Research and Improvement of Work Process Based on Veho AS
Lõputöö raames käis töö autor välja ettepanekud tööprotsesside optimeerimiseks ja parendamiseks,
millest mõned on juba ka igapäevases töös rakendatud. Vastavalt püstitatud uurimisküsimustele viis
töö autor läbi klientide tagasiside analüüsi ning kliendinõustajate ja meistrite tööprotsesside
vaatlused, mille eesmärgiks oli leida kitsaskohad ettevõtte tööprotsessides ning neid seejärel
optimeerida. Samuti viis autor läbi kliendinõustajate töökeskkonna küsitlus, mille käigus kaardistati
töötajate arvamust enda töökeskkonna kohta.
Vaatluste käigus kogutud andmete põhjal jõudis töö autor järelduseni, et tööprotsesse on võimalik
olemasoleva personali vahel ümber jaotada ja optimeerida selliselt, et töökoormus jaotuks
kliendinõustajate ja meistrite vahel võrdsemalt. Ettepanekute kohaselt on vajalik osaliselt
kliendinõustajate töökohustuste ülekandmine meistrile ning ka garantiikäskude vormistamise
kohustuse liigutamine kliendinõustajalt garantiispetsialistile, mille tulemusena jääb
kliendinõustajatele rohkem aega kliendikontaktideks. Lisaks on töö autori ettepaneku kohaselt juba
muudetud kõnekeskuse kliendinõustajate tööd, et tagada parem koormuse jaotus töötajate vahel ning
pakkuda kiiremat teenindust klientidele.
Samuti kinnitas autori poolt läbiviidud kliendinõustajatele suunatud töökeskkonna küsitlus, et
kliendinõustajad hindavad enda töökoormust kõrgeks, mis on indikatsiooniks, et vajalik on ettevõtte
töö ümberstruktureerimine ühtlasema koormuse jaotumise eesmärgil. Küsitluse vastustest nähtus, et
lisaks suurele koormusele on kliendinõustajate arvates tööd takistavaks teguriks ka madal
omavahelise kommunikatsiooni tase, mida samuti töö autori poolt väljapakutud
ümberstruktureerimine parandab. Tulenevalt lõputöö käigus kogutud informatsioonile võiks ettevõtte
tulevikus pöörata suuremat tähelepanu IT süsteemide arendamisele ja kaasajastamisele, et hõlbustada
töö sujumist kogu tööprotsessi ulatuses.
Lõputöö käigus pakutud parendusettepanekud:
• Ettevõtte kodulehel oleva informatsiooni täiendamine;
• Kliendiandmete kontrolli määramine kõnekeskuse kliendinõustaja ülesandeks;
• Pakett-tööde lisamine töökäsule juba aja broneerimisel;
• Igapäevases töös kasutatavate programmide kasutuskogemuse parendamine ja efektiivsemaks
muutmine;
• Tööprotsesside ümberstruktureerimine koormuse ühtlasema jaotumise ja kommunikatsiooni
efektiivsemaks muutmise eesmärgil;32
• Kõnekeskuse töö ümberstruktureerimine koormuse ühtlasema jaotumise eesmärgil;
• Garantiikäskude vormistamise korra muutmineIn the context of thesis, the author suggested specific proposals to optimize and improve the working
processes. Some of them are already in use in a daily work. According to the study questionnaire, the
author analyzed the feedback from customers and also observations from customer advisors and
foremen to find out the shortcomings of the business to improve those areas. The author also made a
questionnaire how the customer advisors feel about their working environment. The data, that was
gathered during observations, the author came to conclusion that the working processes it is possible
to reorganize and optimize workload in a way that it would be more equal between customer advisors
and foremen. According to the proposals it is necessary that work obligations need to partly transfere
from customer advisors to foremen and also warranty commands should be done by warranty
specialist. In due to that the customer advisors will have more time to real-time customers. In a
addition to the earlier, the company has already made the changes to improve the workload between
customer advisors according to the suggestions and advices of the author. This means that advisors
have more time to concentrate on customers. The prementioned questionnaire of the working
environment of the customer advisors held by the author ensured that advisors evaluated their
workload too high which indicates that it is necessary to reconstruct the company's work to balance
the workload between different departments. According to the feedback from the team it`s obvious
that beside of the high workload there is also a problem with pure communication between different
departments. This can also be improved by the suggestions made by the author. Depending on the
information gathered during the survey it would be reasonable for the company to develop the IT
systems further to make the future communication between service and customers much faster and
easier.
Improvements and proposals in a course of author's thesis:
• Updating the information on the company's website;
• Giving the control of the customers' data to the customer advisors;
• Adding package-work during the booking;
• Improving and optimizing the programs used in a daily work;
• Reconstructing the working processes to balance the workload and improve the communication;
• Reconstructing the work of the call center to balance the workload;
• changing the formalization of the warranty command
Organizing the Reconstruction of the Apartment Building
Antud lõputöö keskendus Pärnu mnt 133, Tallinn kortermaja rekonstrueerimisele. Töö hõlmas ülevaadet hoone arhitektuurilistest ja konstruktiivsetest lahendustest ning tehnosüsteemidest. Majandusosas koostati eelarve, mis näitas ehitustööde maksumust ilma käibemaksuta. Töö majandusosas leiti, et kogu ehituse maksumus antud objektil on 959 560,83€ ning ehitusplatsi korralduskulud ja üldkulud moodustavad kogu eelarvest 5 protsenti.
Ehitustegevus algas ettevalmistustöödega 11.03.2024 ja on planeeritud lõppema 13.09.2024Kalendergraafikus määrati tööde ajalised kestused koos tööjõu vajadusega põhinedes isiklikele kogemustele. Ehitusplatsi skeemil näidati materjalide ladustamise kohad ja liikumissuunad ning soojakute ja prügikonteinerite asukohad.
Tehnoloogiakaartidel kirjeldati seinapaneelide montaaži ja katusetööde tehnoloogiat ning vajalikke seadmeid ning tööohutuseeskirju. Seletuskiri toetub graafilistele joonistele. Töö lõpus anti ülevaade töövõtumeetodist ja tööohutuseeskirjadest.
Lõputöö koostamine võimaldas autoril mõista tööde omavahelisi seoseid ning paremini planeerida ehitustegevust. Lisaks sai ta praktilise kogemuse objektil osaledes ning õppis uusi oskusi ehitustööde paremaks korraldamiseks.The subject of this graduation thesis is the organization of the reconstruction works of an apartment building located along Pärnu Road in Tallinn. It is a four-story silicate brick apartment building with 32 apartments built in the sixties.
During the reconstruction works, the building is insulated from the outside with factory-made wall panels, which significantly shortens the time spent on the site. In addition to the insulation of the building, the old roofing will be replaced, forced ventilation will be installed in the building, and a new heat unit with radiators will be installed.
As part of the graduation thesis, the work to be carried out on the given construction site was described, a calendar schedule was drawn up and the labor requirement based on this. A general plan of the construction site was drawn up, which shows the locations of storage areas, movement routes and the location of heating tanks and containers. Also, the size of the main fuse was calculated based on the electricity consumption needed for the construction work, and the diameter of the water pipeline needed based on the water consumption.
Technology map I gives an overview of the assembly of factory-made wall panels and the accompanying need for work platforms and lifting equipment. Occupational safety related to assembly work has also been explained. A graphic drawing is prepared to support the explanatory letter.
The second technology map gives a comprehensive overview of the execution of roofing works on the given object. The working principles are explained, the main needs of materials and fasteners are calculated. The quality requirements related to roofing work are described and an overview of the occupational safety regulations followed during the execution of the work is given.
In the economic part, costs were calculated by cost type and their percentage ratio to the entire budget.
Compiling the graduation thesis allowed the author to understand the interrelationships of the works and better plan construction activities. In addition, the author gained practical experience by participating in the site and learned new skills for better organization of construction works
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