1,720,984 research outputs found

    The role of Internet of Things (IoT) technologies for individualisation and service quality of a PSS

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    Nowadays, product manufacturers are compelled to increasingly becoming Product Service System (PSS) providers for surviving and managing the increased global competition. 20% of the enterprises have already integrated services in their product offerings. Meanwhile, the Internet of Things (IoT) is expected to grow significantly in the next years. Smart products are growing fast and are expected to reach 212 billion entities at the end of 2020. From an economic point of view, it is estimated that the impact of IoT is in a range of 2.7to2.7 to 6.2 trillion by 2025. IoT is surely an enabler of PSSs, allowing the collection and sharing of vast quantities of information along the whole solution life. This article aims to evaluate the impact that IoT technologies can have on the PSS provision when aiming at the satisfaction of highly diverting customer needs. Particularly, the analysis considers three dimensions: the typology of services enabled, the customization approach enabled, and the service quality gaps disclosed by IoT. By means of multiple use cases, the authors found out that IoT technologies have a huge impact on the different phases of the whole PSS lifecycle. Several advantages were detected for the different stakeholders involved in terms of both service efficiency and effectiveness. Based on these results, the strategic contact points to cope with possible trade-offs between the PSS individualization approach and its service quality are proposed

    The role of Internet of Things (IoT) technologies for individualisation and service quality of a PSS

    No full text
    Nowadays, product manufacturers are compelled to increasingly becoming Product Service System (PSS) providers for surviving and managing the increased global competition. 20% of the enterprises have already integrated services in their product offerings. Meanwhile, the Internet of Things (IoT) is expected to grow significantly in the next years. Smart products are growing fast and are expected to reach 212 billion entities at the end of 2020. From an economic point of view, it is estimated that the impact of IoT is in a range of 2.7to2.7 to 6.2 trillion by 2025. IoT is surely an enabler of PSSs, allowing the collection and sharing of vast quantities of information along the whole solution life. This article aims to evaluate the impact that IoT technologies can have on the PSS provision when aiming at the satisfaction of highly diverting customer needs. Particularly, the analysis considers three dimensions: the typology of services enabled, the customization approach enabled, and the service quality gaps disclosed by IoT. By means of multiple use cases, the authors found out that IoT technologies have a huge impact on the different phases of the whole PSS lifecycle. Several advantages were detected for the different stakeholders involved in terms of both service efficiency and effectiveness. Based on these results, the strategic contact points to cope with possible trade-offs between the PSS individualization approach and its service quality are proposed

    Going Beyond Counting First Authors in Author Co-citation Analysis

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    The present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed

    Variations on the Author

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    “Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship

    Essays on customized and collaborative value creation from the perspective of sustainability

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    Over the last decades, there has been growing awareness of the collective impact of human society on the planetary boundaries (Rockström et al., 2009). Consumers become more conscious about and competent in buying environmentally-friendly products (Thogersen & Olander, 2002; Waddock et al., 2002). Subsequently, businesses experience an increasing pressure to become more sustainable (Elkington, 1997; Nidumolu et al., 2009; Waddock et al., 2002). It is therefore not sufficient to study business models from an economic perspective alone, but also from a social and environmental perspective (Boons & Lüdeke-Freund, 2013; Elkington, 1997).The objective of this dissertation is to integrate sustainability considerations into management research on customized and collaborative value creation (CVC). Concepts of CVC, such as mass customization (MC), contrast traditional management views, in which companies are the ones who create value and customers those who consume it (Moeller et al., 2013; Prahalad & Ramaswamy, 2004). Instead, business models in which customers and other external actors play an active role in the creation of value, in order to improve the satisfaction of customer needs, become widespread (Etgar, 2008; Franke & Piller, 2004; Nenonen & Storbacka, 2010; Payne et al., 2008). In today’s management practice, CVC initiatives are predominantly separated from sustainability management (Arnold, 2017). In this dissertation I use a mix of qualitative and quantitative research methods to address the integration of sustainability considerations into CVC in general and MC in particular in a series of four independent research papers. The first paper examines the landscape of research on customized value creation. Applying recent advances in natural language processing, namely the Latent Dirichlet Allocation (LDA) algorithm for topic modeling, I systematically structure the body of literature that studies the idea of providing customized goods and services according to individual customer needs. I find that 60 topics disclose the field of MC. Using regression analysis, I reveal how each topic has evolved over time. Relying on network analysis, I explore the links between the topics and the role of the various management disciplines in shaping the research field. Based on these generalized findings, I put forward an agenda for future interdisciplinary research on MC. The second paper explores the social, environmental, and economic potentials of an MC business models, which aimed at fostering sustainability in the consumer electronics industry. Using a qualitative case-study approach, I show how modularity enables continuous customization during the usage phase, while enabling longer life times of products through upgradability and reparability. Moreover, I reveal that MC can have positive social effects at the long tail of a market, enhancing access to special applications such as health diagnostics in the specific context of modular and customizable smartphones. In the third paper I shed light on the co-creation phase of MC and its potential to contribute to the promotion of sustainable consumption. I theoretically derive and empirically test a number of opportunities for companies to improve corporate sustainability in a joint effort with consumers. By portraying a simulated online buying process of a customizable TV with a realistic web-based product configurator, I conduct two consumer choice experiments embedded in a large-scale online survey. I find that offering goods with customizable attributes of different sustainability levels gives consumers the opportunity to customize products reflecting their individual sustainability consciousness. Moreover, the results suggest that sustainable default settings can play a significant role in promoting sustainable consumption. The fourth paper conceptually explores how CVC concepts and technologies are assessed from the perspective of the degrowth concept. I argue that CVC might not only be relevant for businesses within economies that are set to grow, but also for none-profit and alternative organizations. In the search for strategies to really manage the pressing transition towards a sustainable society within planetary boundaries, those research lines that demand more radical changes than what is discussed today in business practice receive increasing attention. Paper IV explores how CVC can contribute to research on such alternative concepts. I outline five areas, in which CVC could contribute to the objectives of degrowth. The conceptual analysis reveals that several elements of CVC and its enabling technologies coincide with degrowth objectives but as such do not lead to their attainment. Thereby, a starting point for future (empirical) work in this area is generated

    Appropriate Similarity Measures for Author Cocitation Analysis

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    We provide a number of new insights into the methodological discussion about author cocitation analysis. We first argue that the use of the Pearson correlation for measuring the similarity between authors’ cocitation profiles is not very satisfactory. We then discuss what kind of similarity measures may be used as an alternative to the Pearson correlation. We consider three similarity measures in particular. One is the well-known cosine. The other two similarity measures have not been used before in the bibliometric literature. Finally, we show by means of an example that our findings have a high practical relevance.information science;Pearson correlation;cosine;similarity measure;author cocitation analysis

    Dispelling the Myths Behind First-author Citation Counts

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    We conducted a full-scale evaluative citation analysis study of scholars in the XML research field to explore just how different from each other author rankings resulting from different citation counting methods actually are, and to demonstrate the capability of emerging data and tools on the Web in supporting more realistic citation counting methods. Our results contest some common arguments for the continued use of first-author citation counts in the evaluation of scholars, such as high correlations between author rankings by first-author citation counts and other citation counting methods, and high costs of using more realistic citation counting methods that are not well-supported by the ISI databases. It is argued that increasingly available digital full text research papers make it possible for citation analysis studies to go beyond what the ISI databases have directly supported and to employ more sophisticated methods

    Author Index

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    koamabayili/VECTRON-author-checklist: VECTRON author checklist

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    We have done our best to complete the author checklist relating to the use of animals in the hut study. Note that the objective for the hut study was to evaluate the IRS treatment applications for residual efficacy against Anopheles mosquitoes, including the local An. coluzzii mosquito population. Cows were only used to attract mosquitoes into the huts and no tests were carried out directly on the cows. The author checklist is intended for use with studies where experiments are carried out on animals, which is why we have had such difficulty in completing this for the hut study, as many of the questions do not relate to how the cows were used
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