8 research outputs found
Proposed framework for innovative business intelligence for competitive advantage in small, medium and micro-organisations in the North West province South Africa
No full textBackground: Innovative business intelligence enjoys popularity amongst mainly large
organisations, particularly in the private sector. However, very limited studies have validated
the impact of business intelligence in small, medium and micro-organisations (SMMEs),
especially in a developing economy.
Aim: To devise an innovative business intelligence as a competitive advantage model and
to establish the impact of innovative business intelligence as a competitive advantage,
as measured by success or growth and innovation in SMMEs in North West province,
South Africa.
Setting: Primary research was conducted amongst SMMEs owners or managers and employees
in the North West province, South Africa.
Methods: The final sample consisted of 12 SMME owners or managers and 394 other
employees of SMMEs. The study used mixed methods and adopted a survey design. In-depth
interviews and a structured questionnaire were used for data collection.
Results: The study established that management support and internal environment
commitment support the implementation of innovative business intelligence. Training and
employee motivation are insignificant in enhancing innovative business intelligence as
competitive advantage.
Conclusion: Management of SMMEs must define clear goals and objectives, as well as support
and provide education mechanisms for new technology advancement. The technology-
acceptance model (TAM) of adoption is merely one of the key techniques SMMEs can employ
to improve the implementation of business intelligence as a new technology instrument to
promote quality decision-making and profitability
Identifying barriers to internationalization: a study on service quality strategies for SMMEs in South Africa
No full textThis study looks at potential barriers to internationalization that SMMEs in South Africa may face while implementing service quality strategies. The contingency theory, which underpins this essay, emphasizes the necessity for SMMEs to employ a variety of techniques for resolving issues that may impede the implementation of a service quality strategy for the international market. Thematic analysis methods were used in this paper\u27s qualitative research technique, and secondary sources were predominantly used to acquire data on both the private and public sectors. A comprehensive search was used to find the foundational literature for the qualitative study. The results obtained indicate that SMMEs struggle to put their specific strategies into practice because of things like management support, vision barriers, resource barriers, organizational leadership and commitment issues, a lack of knowledge about international markets, technological barriers as a barrier to strategy implementation, and culture, environment, and change management. The authors recommend small and medium-sized enterprises (SMMEs) devote sufficient effort, resources, and staff to the implementation of their service quality improvement strategy for internationalization. Furthermore, it is advised that SMMEs prioritise service quality strategies for internationalization as well as the necessity of pursuing joint ventures with other multinational enterprises. High leadership dedication, increased global technology improvement, and consideration of environmental considerations will all contribute to improved service quality for the international market. All of this is done to make it easier to implement a strategy and supply appropriate services to all SMMEs in South Africa
Internal challenges of strategy implementation at a South Africa Bank
No full textThe purpose of this study was to identify the internal implementation strategy issues encountered by a bank in South Africa. Challenges are phased in by South African banks during the fourth stage of the strategic planning process. Banks must be aware of the internal issues affecting the implementation stage. The banking industry in South Africa plays a significant role in the regional economy and market. The article\u27s underlying contingency theory highlights how crucial it is for South African banks to use a range of approaches to address problems that can prevent them from implementing their strategies. Data were mostly gathered through semi-structured interviews with 25 workers of a bank in South Africa. Atlas.ti version 23 software was used to analyse the participant data gathering. The findings show that the South African bank is facing internal issues as a result of senior managers\u27 decision to exclude junior and middle management\u27s participation from the overall plan. This will demotivate those involved and result in a lack of support for the plan. Inadequate support from the change management team and communication from the management team regarding the new plan
Innovation and Intellectual Capital Competency Factors Influencing SMEs Competitive Advantage in South Africa. A Conceptual Framework
No full textThis paper examines the innovative intellectual capital variables of SMEs, such as business culture, knowledge intelligence, business communication, and digital business, using the intellectual capital theory as a frame of reference for SMEs in South Africa. The phenomenal rise of SMEs and a gap in the existing literature on innovative intellectual capital served as the driving forces behind this study. Lack of innovative skills brought on by low levels of intellectual capital are seen as the driving force behind this unwelcome phenomenon. This conceptual paper aims to bring a broader understanding innovative competencies which are crucial for businesses to sustain themselves, grow, and perform well SMEs will be helped in the development of platforms to enhance their operations and advance the South African economy. A detailed evaluation of secondary sources of information provided by the University of Johannesburg was used in this paper. This paper analyses the relevant conceptualization of key concepts and the literature on intellectual capital implementation. Based on the conceptualization and literature, this study found that the performance of SMEs is significantly influenced by innovative intellectual capital variables and that for SMEs to have a competitive advantage in the long-run the SMEs should embrace the intellectual capital variables covered in this paper. Adequate knowledge of intellectual capital by SMEs operating in South Africa can be use to improve their capacity for innovation and expand their operations. The literature from the study revealed that intellectual capital contributes to the development of competitiveness in SMEs through the use of business culture, knowledge intelligence, business communication, and digital business processes
Exploring organizational culture and strategy implementation in the 4IR
No full textThis study explored organisational culture and strategy implementation within the framework of the fourth industrial revolution (4IR). Using semi-structured interviews and thematic data analysis, the study explored the primary determinants of organisational culture and how these drivers affect the implementation of strategies in the 4IR. A total of twenty-five bank workers from South Africa participated in the study to collect qualitative data. Version 23 of the Atlas-ti software was utilised to analyse the participant data. Content analysis was employed in the study to analyse the data. The study\u27s findings suggest that a variety of organisational culture challenges have an impact on the banking industry\u27s capacity to put strategies into implementation. This includes elements related to organisational skills, mentality and attitude, collaboration and partnership, innovation and technology investment, as well as aspects of organisational leadership and strategy, structure, learning, incentives, processes, and procedures. The study reveals a wider perspective and significant recommendations to help managers adopt a comprehensive and multidimensional approach when tackling organisational culture difficulties within the framework of implementing strategies in the banking sector. In addition to making significant recommendations, the study\u27s conclusion emphasises how crucial it is for the bank to maintain a similar culture across all of its business units because this will affect employee morale and behaviour when the strategy is being implemented
Influence of SMEs Electronic Human Resource Management on Organizational Performance
No full textRegardless of the size of the organisation, electronic human resources management (e-HRM) systems are crucial because of their influence on risk reduction and prevention. The relationship between e-HRM and small and medium-sized organisations (SMEs) is, nevertheless, the subject of few studies. Although SMEs are essential for the nation's financial stability, they are thought to be less knowledgeable about e-HRM in developing nations. In order for SMEs to survive and have an impact on the economy of the nation, this conceptual paper seeks to provide a wider understanding of SME organisations. This study examines pertinent literature from the last ten years on the adoption of e-HRM, the awareness of SMEs organisations regarding the quality implementation of e-HRM systems, the survival of SMEs, and their effects on the national economy. A fundamental challenge is the widespread and persistent belief that only large firms can use e-HRM systems. This study found, based on the literature, that SMEs may adopt any effective and efficient e-HRM systems and enhance the performance of their organisations. The adoption of e-HRM systems by SMEs could be improved by the provision of suitable knowledge and training by SMEs organisations. The study's literature indicated that better e-HRM system deployment will raise South Africa's GDP level as a result
Readers\u27 perceptions and preferences for online and print newspapers in South Africa
No full textThis study examines readers` perceptions and preferences for online and print newspapers in four South African legacy newspapers. Specifically, the study aims to: i) determine the influence of whether or not a print newspaper succeeded in the 4IR; ii) examine the challenges and opportunities that print newspapers in South Africa face; and iii) examine the influence of customer satisfaction on customer perceptions of print newspapers. The study employed a quantitative methodology, and data from readers of the Daily Maverick 168, the Mail and Guardian, Isolezwe, and Grocott\u27s Mail were gathered and analysed using a descriptive survey method. A sample of 249 readers made up the study\u27s participants, and the technique for gathering data was a standardised questionnaire. The findings show that readers\u27 perceptions and preferences influenced their decision to read a particular newspaper. The study recommends that all key players in the South African newspaper sector make use of the findings to enrich strategies and policies for the adoption of news materials in the sphere of digital business
Drivers of strategy implementation on the banking sector in South Africa
No full textThere is significant rivalry among South African banks as a result of the banking sector\u27s being oversaturated. Banks can make use of financial resources, robust organisational cultures, human resources, and productive employee collaboration in light of resource-based theory. The implications of strategy implementations in the banking sector are also looked at. An in-depth interview was created to collect data from twenty-five bank employees. Altas Ti was used for data analysis. The relationship between organisational sustainability and strategy implementation drivers was investigated in this study through the use of qualitative research methods. The results indicate that technology, social capital, organisational culture, and support from upper management all significantly influence how much a strategy is put into implementation. The findings also demonstrate a clear connection between the drivers of strategy implementation and achieving favourable financial and customer outcomes in addition to obtaining a competitive advantage. This study also clarifies the variables that affect strategy implementation and how it could enhance this sector\u27s growth and competitiveness prospects. According to the current study\u27s findings, in order to enhance organisational effectiveness, the banking industry needs to pay special attention to strategy implementation drivers
