1,721,335 research outputs found
Base de datos- IJRDM
No full text<p>Base de datos utilizada para la elaboración del trabajo:</p>
<p><a title="Irene Gil-Saura" href="https://www.emerald.com/insight/search?q=Irene%20Gil-Saura" rel="nofollow">Gil-Saura, I.</a>, <a title="Maria-Eugenia Ruiz-Molina" href="https://www.emerald.com/insight/search?q=Maria-Eugenia%20Ruiz-Molina" rel="nofollow">Ruiz-Molina, M.-E.</a>, <a title="Antonio Marín-García" href="https://www.emerald.com/insight/search?q=Antonio%20Mar%C3%ADn-Garc%C3%ADa" rel="nofollow">Marín-García, A.</a> and <a title="Géraldine Michel" href="https://www.emerald.com/insight/search?q=G%C3%A9raldine%20Michel" rel="nofollow">Michel, G.</a> (2023), "Sustainability-oriented commerce innovation: How does it influence consumer satisfaction?", <em><a href="https://www.emerald.com/insight/publication/issn/0959-0552">International Journal of Retail & Distribution Management</a></em>, Vol. 51 No. 11, pp. 1477-1496. <a title="DOI: https://doi.org/10.1108/IJRDM-07-2022-0267" href="https://doi.org/10.1108/IJRDM-07-2022-0267">https://doi.org/10.1108/IJRDM-07-2022-0267</a></p>
Base de datos- IJRDM
No full text<p>Base de datos utilizada para la elaboración del trabajo:</p>
<p><a title="Antonio Marín-García" href="https://www.emerald.com/insight/search?q=Antonio%20Mar%C3%ADn-Garc%C3%ADa" rel="nofollow">Marín-García, A.</a>, <a title="Irene Gil-Saura" href="https://www.emerald.com/insight/search?q=Irene%20Gil-Saura" rel="nofollow">Gil-Saura, I.</a>, <a title="Maria-Eugenia Ruiz-Molina" href="https://www.emerald.com/insight/search?q=Maria-Eugenia%20Ruiz-Molina" rel="nofollow">Ruiz-Molina, M.-E.</a> and <a title="Maria Fuentes-Blasco" href="https://www.emerald.com/insight/search?q=Maria%20Fuentes-Blasco" rel="nofollow">Fuentes-Blasco, M.</a> (2023), "Relationship sustainability-store equity across segments of retail customers", <em><a href="https://www.emerald.com/insight/publication/issn/0959-0552">International Journal of Retail & Distribution Management</a></em>, Vol. 51 No. 3, pp. 366-385. <a title="DOI: https://doi.org/10.1108/IJRDM-12-2021-0585" href="https://doi.org/10.1108/IJRDM-12-2021-0585">https://doi.org/10.1108/IJRDM-12-2021-0585</a></p>
<p> </p>
Base de datos- BFJ
No full text<p>Base de datos utilizada para la elaboración del trabajo:</p>
<p><a title="Antonio Marín-García" href="https://www.emerald.com/insight/search?q=Antonio%20Mar%C3%ADn-Garc%C3%ADa" rel="nofollow">Marín-García, A.</a>, <a title="Irene Gil-Saura" href="https://www.emerald.com/insight/search?q=Irene%20Gil-Saura" rel="nofollow">Gil-Saura, I.</a>, <a title="María Eugenia Ruiz-Molina" href="https://www.emerald.com/insight/search?q=Mar%C3%ADa%20Eugenia%20Ruiz-Molina" rel="nofollow">Ruiz-Molina, M.E.</a> and <a title="Gloria Berenguer-Contrí" href="https://www.emerald.com/insight/search?q=Gloria%20Berenguer-Contr%C3%AD" rel="nofollow">Berenguer-Contrí, G.</a> (2023), "Capturing consumer loyalty through technological innovation and sustainability: the moderating effect of the grocery commercial format", <em><a href="https://www.emerald.com/insight/publication/issn/0007-070X">British Food Journal</a></em>, Vol. 125 No. 8, pp. 2764-2784. <a title="DOI: https://doi.org/10.1108/BFJ-12-2021-1317" href="https://doi.org/10.1108/BFJ-12-2021-1317">https://doi.org/10.1108/BFJ-12-2021-1317</a></p>
Base de datos - ER
No full text<p>Base de datos utilizada para la elaboración del trabajo:</p>
<p>Antonio Marín-García, Irene Gil-Saura & María-Eugenia Ruiz-Molina (2022) Do innovation and sustainability influence customer satisfaction in retail? A question of gender, Economic Research-Ekonomska Istraživanja, 35:1, 546-563, <a href="https://doi.org/10.1080/1331677X.2021.1924217">https://doi.org/10.1080/1331677X.2021.1924217</a></p>
Emoción y razón: el efecto moderador del género en el comportamiento de compra online
Get PDFA pesar de la evidencia existente en torno a las diferencias entre mujeres y hombres en los procesos de toma de decisiones, así como en la adopción de la tecnología, la investigación llevada a cabo hasta la fecha no ha sido concluyente. El objetivo de este trabajo es estudiar las intenciones comportamentales de los consumidores según su género en los intercambios comerciales
b2c. En este sentido, se propone identificar cómo el valor funcional —representando el raciocinio del consumidor—, el valor simbólico —representando la motivación emocional— y la confianza actúan como antecedentes de la intención de compra en el canal online. A partir de los resultados derivados
de una investigación empírica sobre 262 consumidores online colombianos, y mediante un cuestionario estructurado para la evaluación de las variables objeto de estudio, se obtiene apoyo a
la existencia de diferencias en la formación de las intenciones de los consumidores según su género. Los resultados indican que el valor simbólico tiene un efecto significativo en la intención de compra en las mujeres, mientras que en el colectivo de hombres el valor funcional y la confianza tienen mayor efecto en la intención de compra. Estos resultados contribuyen a aumentar el conocimiento acerca del papel moderador del género en las intenciones comportamentales de los consumidores en los intercambios comerciales b2c en el contexto online en una economía emergente, permitiendo a las empresas comprender mejor cómo dirigir sus esfuerzos en términos de marketing. El trabajo supone una contribución en la literatura del valor percibido, la confianza y la intención comportamental para la adopción del comercio electrónico. Las implicaciones para la gestión son discutidas en el documento
Value dimensions in consumers' experience: combining the intra- and inter-variable approaches in the hospitality sector,
No full textWithin the deep and extensive research on value, two main areas of discussion emerge: multidimensionality (intra-variable approach) and interrelationships with other constructs (inter-variable approach). Independently, the two areas have produced relevant knowledge; however, when studying them jointly, the results are inconsistent. The paper aims first to build four self-oriented value scales for a hospitality experience (efficiency, quality, play, and aesthetics), and second to test them in a SEM model with overall perceived value, customer satisfaction, and customer loyalty, upon a sample of 585 hotel consumers in Sardinia (Italy). The results show both unexpected (for the intra-variable approach) and confirmatory (for the inter-variable approach) findings: first, in spite of being a hedonic experience (leisure tourism), intrinsic values (play and aesthetics) are weaker predictors than extrinsic ones (efficiency and service quality) of both overall value and loyalty. Second, a clear quality-value-satisfaction-loyalty chain is confirmed, with relevant indirect effects. (c) 2015 Elsevier Ltd. All rights reserved
Intrinsic values and the value-satisfaction-loyalty chain: a casual model for services
No full textPurpose - Within the abundant and not always unanimous body or research on conceptual and methodological approaches to consumer value in services, there are two areas of relative consensus: the multidimensional nature of value (intra-variable approach) and the existence of causal relations with other constructs (inter-variable approach). This work aims to contribute additional knowledge in both areas, with a joint approach in a structural model tested for hospitality services.
Design/methodology/ approach - The study proposes four scales of intrinsic values (entertainment, aesthetics, ethics and spirituality as relaxation), based on Holbrook's (1999) value typology, and a casual model to be used to measure the relationships between these four values and overall perceived value, satisfaction and loyalty. The model is tested with PLS on a sample of 585 hotel guests on the island of Sardinia (Italy).
Findings - The psychometric properties of all four value scales, created ad hoc, are tested and approved. Results on the causal model show contrasted links on the intra-variable approach, entertainment, aesthetics and spirituality (measured as relaxation), are positive antecedents of perceived value, while the path ethics-overall value is not confirmed. The value-satisfaction-loyalty chain is fully confirmed, with strong linkages.
Research limitations/implications - The authors acknowledge the use of a convenience sample, of mainly leisure tourists.
Practical implications - The implications for managers are derived on the need of considering extra drivers (intrinsic and therefore fully experiential) of satisfaction and loyalty.
Originality/value - Research on value has been qualified as not univocal and controversial. This study adds knowledge on the use of four less common value types (intrinsic ones) and sheds light on their nature as antecedents of the well-known value-satisfaction-loyalty chain
I MONUMENTI AI SOVRANI SPAGNOLI IN SICILIA NELLA SECONDA METÀ DEL SEICENTO: IL CASO DI FILIPPO IV A PALERMO E DI CARLO II A MESSINA
No full textI MONUMENTI AI SOVRANI SPAGNOLI IN SICILIA NELLA SECONDA METÀ DEL SEICENTO: IL CASO DI FILIPPO IV A PALERMO E DI CARLO II A MESSINA-Nella seconda metà del Settecento vennero eretti in Sicilia due grandiosi monumenti per celebrare gli ultimi re di Spagna della Casa d'Asburgo: il “teatro” di Filippo IV nel piano del palazzo Reale di Palermo (dal 1661) e il gruppo scultoreo con la statua equestre di Carlo II (dal 1680) nella piazza della cattedrale di Messina. I due monumenti rendevano omaggio in Sicilia, nei luoghi eletti simbolo del potere della corona spagnola, i trionfi di sovrani ancora in vita e secondo parametri compositivi articolati e meritevoli di attenzione. L’adozione di un repertorio figurativo nuovo e magnificente, in parte legato a modelli extraisolani, e la triplice valenza scultorea, architettonica e urbana posseduta da entrambi i monumenti costituiscono ulteriori ragioni che resero eccezionali i risultati raggiunti. Lo studio di questi nuovi monumenti impone poi di estendere i ragionamenti al contributo dei progettisti. In particolare consente di riflettere sulle procedure con le quali venivano selezionati gli artefici e affidati gli incarichi nella Sicilia del secondo Seicento, in un contesto professionale in cui appare dominante il ruolo degli scultori-architetti, come le vicende che legano i nomi di Carlo d’Aprile e di Giacomo Serpotta ai due monumenti studiati.THE MONUMENTS TO THE SPANISH KINGS IN SICILY IN THE SECOND HALF OF THE 17TH CENTURY : THE CASE OF FILIPPO IV IN PALERMO AND CARLO II IN MESSINA-Two imposing monuments were erected in Sicily in the second half of the 17th Century to celebrate the last kings of Spain belonging to the Asburgo family: the “theater” of Filippo IV, placed in the square in front of the Palermo Royal Palace (since 1661) and the equestrian statue of Charles II (since 1680), placed in the Messina Cathedral square. The two monuments paid homage in Sicily, in the chosen places as the symbol of the Spanish crown’s power, the kings’ triumphs still alive, according to articulated compositional parameters worthy of attention. The use of a new and magnificent figurative repertoire, partly linked to foreign models, and the triple sculptural, architectural and urban value possessed by both monuments establish additional reasons that made exceptional the results achieved. The study of these new monuments requires to extend the reasoning to the contribution of the designers and in particularly it allows to reflect on the procedures by which the architects were selected and engaged in Sicily of the second half of the 17th century, in a professional context in which the role of sculptors-architects appears dominant, like the stories that bind the names of Carlo d'Aprile and Giacomo Serpotta to the two monuments studied
E-loyalty formation : a cross-cultural comparison of Spain and Colombia
Get PDFThis article’s objective is to explore the differences between online shopping behavior in two different markets by explaining the attitudinal and behavioral loyalty of consumers. The proposed model identifies the antecedents of loyalty, as analyzed from different aspects. The model is tested by personal interview surveys of 585 online shoppers in Colombia and Spain. The results indicate that nationality moderates different aspects of the loyalty formation process. In the case of Colombian consumers, affective elements are key determinants of their loyalty attitude, whereas for Spanish online shoppers, attitudinal loyalty is determined primarily by perceived enjoyment in the shopping process, highlighting the importance of hedonic factors in the shopping experience. A significant difference was also found in the satisfaction-attitudinal loyalty relationship between the samples, which tests positively in Colombia but has no significant effect in Spain. Thus, it is proposed that with more experienced consumers, there is greater demand for hedonic elements and less demand for affective elements. The article presents the primary elements for generating attitudinal loyalty among online consumers in an emerging country and finds substantial differences to consumers in a developed country. Suggestions are made for companies that want to adopt an online presence.https://orcid.org/0000-0002-6594-5940https://orcid.org/0000-0002-5758-0806https://orcid.org/0000-0003-2865-1748https://www.scopus.com/authid/detail.uri?authorId=57202849705https://www.scopus.com/authid/detail.uri?authorId=26430896600https://www.scopus.com/authid/detail.uri?authorId=3573908800
E-loyalty formation : a cross-cultural comparison of Spain and Colombia
No full textThis article’s objective is to explore the differences between online shopping behavior in two different markets by explaining the attitudinal and behavioral loyalty of consumers. The proposed model identifies the antecedents of loyalty, as analyzed from different aspects. The model is tested by personal interview surveys of 585 online shoppers in Colombia and Spain. The results indicate that nationality moderates different aspects of the loyalty formation process. In the case of Colombian consumers, affective elements are key determinants of their loyalty attitude, whereas for Spanish online shoppers, attitudinal loyalty is determined primarily by perceived enjoyment in the shopping process, highlighting the importance of hedonic factors in the shopping experience. A significant difference was also found in the satisfaction-attitudinal loyalty relationship between the samples, which tests positively in Colombia but has no significant effect in Spain. Thus, it is proposed that with more experienced consumers, there is greater demand for hedonic elements and less demand for affective elements. The article presents the primary elements for generating attitudinal loyalty among online consumers in an emerging country and finds substantial differences to consumers in a developed country. Suggestions are made for companies that want to adopt an online presence.https://orcid.org/0000-0002-6594-5940https://orcid.org/0000-0002-5758-0806https://orcid.org/0000-0003-2865-1748https://www.scopus.com/authid/detail.uri?authorId=57202849705https://www.scopus.com/authid/detail.uri?authorId=26430896600https://www.scopus.com/authid/detail.uri?authorId=3573908800
- …
