1,721,049 research outputs found
Quando il lavoro diventa insostenibile. Leve di ricerca e intervento in ambito sociosanitario.
No full textIl tema della responsabilità sociale di impresa e della sostenibilità è oggetto di ampio dibattito entro diverse discipline e rappresenta una questione ineludibile per le imprese pubbliche e private. Questo libro esplora da un punto di vista teorico e attraverso una ricerca sul campo il tema della sostenibilità sociale delle organizzazioni sanitarie con l'intento di perseguire un duplica obiettivo: contribuire a una più specifica definizione di tale concetto da un punto di vista psicosociologico e discutere quali leve strategiche e dispositivi di intervento possano rivelarsi efficaci per la sua promozione da parte di manager, consulenti e ricercatori
LA SOSTENIBILITA' DELLA VITA SOCIOLAVORATIVA COME PRODOTTO ECOME PROCESSO: L'ESPLORAZIONE DEL COSTRUTTO ATTRAVERSO UNA PROSPETTIVA DI RICERCAZIONE
No full textIl lavoro ha come obiettivo l'esplorazione di alcuni nodi significativi di un'esperienza di ricerca-azione sul tema della sostenibilità della vita sociolavorativa entro un servizio socio sanitario. In particolare esso procede attraverso tre studi qualitativi, il cui filo conduttore è rappresentato dal tema della valutazione dei prodotti e dei processi della ricerca-azione sulla sostenibilità della vita sociolavorativa. Il primo studio si pone come obiettivo specifico l'esplorazione dei risultati conoscitivi e trasformativi prodotti dalla ricerca-azione entro il servizio considerato. Il secondo studio si focalizza sulla valutazione degli esiti e dei processi di apprendimento messi in atto nell'esperienza di ricerca. Il terzo studio infine intende esplorare il processo di ricerca con particolare attenzione al tema della sostenibilità della ricerca-azione, focalizzandosi in particolare sul processo di costruzione della domanda.Aim of the work is to investigate a selection of significant aspects of an action-research experience on life sustainability at work promoted in an health and social service. The paper is composed by three qualitative studies. The first study aims to describe the outcomes of the action-research. The second study evaluates the learning process promoted by the action research, to find out what different efficacy action-research has, as a strategy to promote life sustainability at work. The second study explores the action-research process and its sustainability, particularly focussing on how partnership and participation are built during and around the work
La sostenibilità della vita organizzativa come costrutto e come processo: una ricerca sul campo
No full textWork transformation following the implementation of an ERP system: an activity-theoretical perspective
No full textPurpose
Our case study concerns the introduction of the Human Resources module of the SAP suite in the Italian branch of a leading multinational pharmaceutical company. Our study can be re-conducted within the interpretive tradition of information technology studies focusing on the attempt to understand and describe how software users in the HR department interpreted the ERP technology, how they changed their work practices, and the changes that occurred in organizational discourses and meanings alongside the process.
Design/methodology/approach
The case study/intervention took start with the impulse of the Italian HR department manager, who was struck by the way that the ERP system technology implementation was affecting work life of the the employees in the department. Our research/intervention used interviews, focus groups, and internal documents as sources of data. We conducted and analyzed 20 narrative interviews and 3 focus groups with middle managers, and we analyzed about 120 pages of internal memos.
Findings
The implementation of ERP systems is almost invariably accompanied by great expectations of increased process rationalization, efficiency, and cost-effectiveness, and upper managers’ discourses make large use of what Engeström and colleagues have called process efficiency rhetoric (Engeström et al, 2010). But the ERP technology, most likely, will not revolutionize management, nor will it become a “complete calculation machine” that runs an entire work organization (Quattrone and Hopper, 2005, p. 731).
Originality/value
The implementation of the ERP system has caused conflicts and disturbances, aggravating contradictions that already existed between activity systems and introducing new types of contradictions. Pre-existent contradictions become more clear; there is a stronger interconnection between activity systems. The individual agents could experiment an expansion in their activities if only they will initiate a movement of expansive learning and if they are not prevented from doing so by coercive control. The natural expansion of the subjects’ scope of activity and horizons of possibilities could be sustained by the ERP technology if it is not used as a tool for domination, and if the upper management doesn’t try and separate what cannot in actuality be separated: the actors’ capabilities of improvised learning, which makes the institution of a new mode of the activity possible, and their capacity to assume collective control of the meaning and direction of the transformation of the activity. ERPs are technologies that can naturally bring transformations in the activity system and networks where they are introduced, but in some cases they can easily and in a non reflective manner be intended as tools for oppression by the upper management
Tessere la sostenibilità: il lavoro di formazione-intervento in un Centro degenza e riabilitazione disabili e anziani
No full textIL capitolo presenta una esperienza di ricerca e formazione in un contesto socioassistenziale
Il ruolo dei mediatori culturali nei servizi, tra nuove domande sociali e sviluppo di competenze
No full text
Change and Management of Complex Services: The Ethno-narrative Form to Support Good Living and Working Together
No full textNowadays, managing change in complex services requires that middle management re-designs its objects and professional practices, in order to cope with new needs. It seems therefore crucial to activate training settings that allow managers to: (1) develop research and analytical skills on their own work practices and professional objects; (2) face and manage conflict, related to every change, that represents an opportunity to reflect and review one's own practices; and (3) build new and shared repertories of managerial practices, able to support a better form of living and working together within the management community. Moving from these hypotheses, inside the setting of a training intervention conducted in an educational service, the article discusses a specific tool used to generate opportunity of exchange, and reflection, within a challenging framework of change
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