1,721,098 research outputs found
Quality evaluation in logistic services
Full text linkThe paper highlights some problems relevant to the quality measurements in logistic services. "Traditional" logistic indicators are compared with the service dimensions defined in the Parasuraman-Zeithaml-Berry model. Furthermore, the problem of service indicators aging is analyzed and discussed. In order to enhance readers' ability to contribute to the development in the field, the authors pose open-ended questions in the articl
Studio di sistemi innovativi per misure di durezza su materiali convenzionali e/o particolari (ceramici), ivi compreso lo sviluppo di una macchina campione secondario adatto allo scopo
No full textDottorato di ricerca in metrologia: scienza delle misure. 12. ciclo. Tutori Giulio Barbato e Fiorenzo Franceschini. Coordinatore Raffaello LeviConsiglio Nazionale delle Ricerche - Biblioteca Centrale - P.le Aldo Moro, 7, Rome; Biblioteca Nazionale Centrale - P.za Cavalleggeri, 1, Florence / CNR - Consiglio Nazionale delle RichercheSIGLEITItal
Comparing tools for Service Quality Evaluation
Full text linkService quality evaluation is one of the main issues that have recently drawn managers' and researchers' attention. The definition of an evaluation standard not dependent on any particular service context has determined the popularity of many different quality tools. In this paper we show a comparative analysis of the affected tools that are widely used. These are summarized in an orientation map. Moreover we present some results of an experiment carried out with two of the major quality tools (SERVQUAL and QUALITOMETRO). The results identify good qualities as well as weaknesses for both tools. Possible improvement strategies are presente
The Hirsch spectrum: a novel tool for analysing scientific journals
Full text linkThis paper introduces the Hirsch spectrum (h-spectrum) for analyzing the academic reputation of a scientific journal. h-Spectrum is a novel tool based on the Hirsch (h) index. It is easy to construct: considering a specific journal in a specific interval of time, h-spectrum is defined as the distribution representing the h-indexes associated to the authors of the journal articles. This tool allows defining a reference profile of the typical author of a journal, compare different journals within the same scientific field, and provide a rough indication of prestige/reputation of a journal in the scientific community. h-Spectrum can be associated to every journal. Ten specific journals in the Quality Engineering/Quality Management field are analyzed so as to preliminarily investigate the h-spectrum characteristic
Going Beyond Counting First Authors in Author Co-citation Analysis
Full text linkThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
Variations on the Author
Full text link“Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship
Appropriate Similarity Measures for Author Cocitation Analysis
Full text linkWe provide a number of new insights into the methodological discussion about author cocitation analysis. We first argue that the use of the Pearson correlation for measuring the similarity between authors’ cocitation profiles is not very satisfactory. We then discuss what kind of similarity measures may be used as an alternative to the Pearson correlation. We consider three similarity measures in particular. One is the well-known cosine. The other two similarity measures have not been used before in the bibliometric literature. Finally, we show by means of an example that our findings have a high practical relevance.information science;Pearson correlation;cosine;similarity measure;author cocitation analysis
Dispelling the Myths Behind First-author Citation Counts
Full text linkWe conducted a full-scale evaluative citation analysis study of scholars in the XML research field to explore just how different from each other author rankings resulting from different citation counting methods actually are, and to demonstrate the capability of emerging data and tools on the Web in supporting more realistic citation counting methods. Our results contest some common arguments for the continued
use of first-author citation counts in the evaluation of scholars, such as high correlations between author rankings by first-author citation counts and other citation
counting methods, and high costs of using more realistic citation counting methods that are not well-supported by the ISI databases. It is argued that increasingly available digital full text research papers make it possible for citation analysis studies to go beyond what the ISI databases have directly supported and to employ more
sophisticated methods
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