6,158 research outputs found
Genom tron talar han alltjämt. Aspekter på Bo Giertz författarskap
No full textA previously printed summary of Bishop Bo Giertz as an author
A processual view on sustainability transitions in service ecosystems
No full textPurpose: Sustainability transitions (STs) refer to large-scale step changes in complex systems required to face sustainability issues. We aim to delineate how they can unfold in service ecosystems, especially when inspired by regenerative thinking.
Design/methodology/approach: We develop a conceptual framework based on a processual view of STs and provide a propositional inventory based on literature leveraging deductive reasoning. Moreover, we contextualize our conceptualizations by showing illustrative examples of cities coping with STs.
Findings: We connect the perception of unsustainability with the shift toward service-dominant (S-D) logic and identify them as triggers of an ST; we focus on the role of nested service ecosystems and the adoption of regenerative thinking in STs; finally, we highlight the domino effect that can drive continuous change towards sustainability in service ecosystems. Future research could be focused on (loss of) sensemaking for driving STs, practical approaches to deal with institutional tensions in nested service ecosystems and the possible fractality of ST processes in service ecosystems.
Originality/value: This study supports the understanding of STs in cities and other systems such as industries, markets and organizations. It contributes to ST literature by suggesting the adoption of S-D logic and system lenses to identify, drive and cope with system changes toward sustainability, showing implications for policymakers and practitioners. Furthermore, it contributes to S-D logic by unfolding the self-adjustment of service ecosystems and the focus of sustainability initiatives on nested service ecosystems to sustain the broader systems. Finally, it contributes to transformative service research by identifying how the procedural and inspirational principles characterizing regenerative thinking can support design for STs
Bo Bennett, Author of The Ultimate Collection of Over 300 Logical Fallacies!
No full textInterview with Bo Bennett
Corporate Social Responsibility for Charity or for Service Business?
No full textFollowing this introduction, this paper presents two conceptual and theoretical analyses – (i) CSR and its relation to profit and charity (ii) CSR as part of a service business model. The paper then illustrates these concepts using a comparative study of four service firms, with particular emphasis on their different CSR activities and how these affect the mission of each company. All four of the service companies are global actors with strong Service Brands (Edvardsson, Enquist and Hay, 2006) and a leading position in using CSR as a driving force for doing business: IKEA, Starbucks, H&M and the Body Shop. The paper then draws together the conceptual analysis and the case studies in a discussion of how CSR can be a proactive driver in the service business. Because of the limit space for a QMOD paper the focus is on the conceptual and theoretical analysis part and the empirical part and discussion/conclusion has to be further developed.</jats:p
Design dimensions of experience rooms for service test drives : case studies in several service contexts
No full textPurpose - The objective of this exploratory study is to analyse "test drives" of service offerings in a variety of service contexts by applying existing design dimensions of experience rooms in order to develop some principles to assist service designers who are interested in developing such "test drives" for their potential customers.
Design/methodology/approach - An exploratory qualitative study was undertaken using three case studies with varying levels of simulation/artificiality. Data were collected from documents and interviews with service providers and customers and analysed using a framework of six dimensions
Findings - The study adds a sixth dimension to the existing five dimensions or experience rooms found in the literature It also proposes seven principles to guide designers who seek to create new service "test drives" The study also introduces the new notion of "value in pre-use" (a development of "value in use") to describe the potential value of "real" services yet to be purchased Finally the study documents some of the advantages and disadvantages of using "test drives"
Research limitations/implications - The exploratory and interpretive nature of the research, and the limited number of cases and respondents, limits the generalisability of the findings
Practical implications - The study provides several principles that can be used in the design of service "test drives".
Originality/value - This is the first paper to analyse the design dimensions of service "test drives" and to propose the notion of "value in pre-use"
Bo Bennett, Author of The Ultimate Collection of Over 300 Logical Fallacies!
No full textInterview with Bo Bennett
Massekhet Keritot. Text, Translation and Commentary. A Feminist Commentary on the Babylonian Talmud
No full textThe tractate Keritot of the Babylonian Talmud belongs to the Order of Qodashim in the Mishnah. It discusses the Temple and its rituals, especially sacrifices, but deals mostly with laws of incest, sexual transgressions, childbirth, and miscarriages. In this commentary, Federico Dal Bo provides a historical, philological and philosophical investigation on these gender issues. He discusses almost the entire tractate, referring to many other sources, Jewish (the Dead Sea Scrolls, the Sifra, and other rabbinic texts) as well as non-Jewish (Akkadian, Hittite, and Ugaritic). The author also provides accurate philological observations both on the Mishnah and the Gemara. Finally, he addresses gender issues by combining a reductionistic approach to Talmudic study (the so called "Brisker method") with philosophical deconstruction. Dal Bo shows that in nearly the entire tractate Keritot the rabbis discuss human sexuality in a tendentious and restrictive way, claiming that heterosexuality is the only proper sexual contact and progressively stigmatizing any other kind of sexual behavior
Little Bo-Peep
No full textHere is another Donohue surprise-a book, like Jack and Jill (1895?) that contains only the title-story and fables. This book has the same cover border, the same back cover, and the same Mother Goose endpapers as that book. Its selection of fables surprises me because it seems to complement carefully the selection of fables there. Though they seem to draw on the same sources (see my comments there), there are no repeaters here. After Little Bo-Peep there are four fables, three of which (The Larks and the Farmer, FS, and BW) identify their texts as by Clara Doty Bates. The fourth, TH, has illustrations by Childe Hassam. The first fable is curious for presenting first a full-page illustration by one hand, titled The Larks and the Farmers. Then come five pages with the title The Larks and the Farmer and illustrations by a different hand. Other than Bates and Hassam, I cannot identify the author and artists. There is some material missing at the end, including the finish of BW and one of the endpapers. This book has no spine left. All its pages are separated. Still, I was lucky to get it at this price!This is a hardbound book (hard cover)Clara Doty Bates et a
Values Based Service Eco-System for a City Region : Public transit context
No full textPurpose:The aim of this paper is to assess and analyze how sustainable public transit services contribute to building a values based service eco-system for living cities and city regions value network and resource integration/value co-creation, which is embedded on societal and environmental perspectives. The objective is to look deeper on how the two cities in Europe Stockholm and Paris are put together the values based service eco system for escalating cities for people by focusing on societal and environmental issues, which bio-sphere is integrated in the eco-system in the way value is co-created within the service system. The main theoretical and empirical challenges are how to understand public transport as dynamic and transformative values based service eco-system for living city regions, to develop and implement a feasible and proactive tool for changing the mind-set. Service ecosystems need shared institutions (rules) to function effectively and coordinate activities among actors (Lusch and Vargo, 2014). These institutions have to cooperate in service ecosystems based on shared values and shared meanings (Edvardsson and Enquist, 2009). Public Transport as a dynamic and transformative values based service eco-system is about the role of governmental agencies and other stakeholders in the network (Enquist and Johnson, 2013). It also is part of moving towards transformational action from incremental progress for shaping sustainable business in an inclusive way (Williams, 2014).Theoretical Frame work:Cities are holistic services (Spohrer 2010) that provide all of the essentials for a modern quality of life (Shirahada and Fisk, 2012). The challenges cities are facing is related to transformation that embedded on mobility, social and environmental perspectives. It is part of the overall Bio-sphere (Rockström and Klum, 2015) of transforming our world in the new sustainability agenda - a plan of action for people, planet and prosperity is the UN Sustainable Development Goals645(SDGs) (UN general assembly, September, 2015). It seeks for the greatest global challenge and an indispensable requirement for sustainable development. The agenda calls for all countries and all stakeholders, acting in collaborative partnership, will implement this plan (Ibid). Public Transport as a dynamic and transformative (Anderson, 2013) values based service eco-system (Enquist and sebhatu, forthcoming) is fundamentally embed on the role of governmental agencies and other stakeholders in the network (Enquist and Johnson, 2013). Public Transport, today, is built upon transforming proactive city regions by developing sustainable and living cities (Kallidaikurichi and Yuen, 2010), especially in the emerging economies. The transformation has demands an incremental progress towards transformational action (Ostrom, 2014) for shaping an inclusive and sustainable business (Williams, 2014) for living cities. These cities are in transition for a transformative change (Grin et. al. 2010), which is built upon dynamic city networks and open to learn and innovate (Campell, 2012) a resilient infrastructure (Newman, 2010). Living cities have to be resilient to last and respond on crisis for change and build upon consensus around cooperation and partnership (Newman et. al., 2009). The opposite is cities build upon fear which make decisions based on short-term responses and the only driving force is competition (ibid.) However, the main challenge is lies on breaking the norm of using cars in the city (Hajer et al, 2012; Gärling et al, 2013) and to find an alternative discourse for a sustainable living city. However, the challenge is to breaking the norm of using cars in city regions (Hajer et al, 2012; Gärling et al, 2013) and to find an alternative discourse for a sustainable and living city. The main theoretical and empirical challenges are how to understand public transport as dynamic and transformative values based service eco-system for living city regions to develop and implement a feasible and proactive tool for changing the mindset.Design/methodology/approach:The paper will be of an explorative nature. It is built around three concepts - (i) Values (ii), service eco systems and (iii) transformative service embedded on Societal and environmental perspectives. The paper will illustrates these concepts with two different city region cases from Stockholm - Sweden, and Paris – France. This focuses on describing the values based service eco-system and the challenges of transforming cities and city regions by understanding the role of public transport services from the cities perspective in an international context by embedding social and environmental perspectives. This paper is of an explorative comparative study based on the public transport value networks of these city regions. In this study, we see public transit as646a service eco-system (Lusch and Vargo, 2014) used as a tool for proactive developing of city regions for living cities (Kallidaikurichi and Yuen, 2010). These cities are in transition for a transformative change (Grin et. al. 2010): dynamic city networks, which learn and innovate (Campell, 2012). But, these city regions, today, have big challenges to meet.Findings:The study will reveal the challenges of transforming urbanized cities, and understanding the role of public transport services and service eco-systems from the cities perspective in an international context by embedding social and environmental perspectives. The challenges of transforming today’s cities, which has created many new opportunities for prosperity through new ways of living and working in urban areas (Florida, 2010). This aims on developing service eco-systems by assessing the micro, meso and macro levels by describing the challenges of transforming cities, and understanding the role of public transport services from the cities perspective in an international context by embedding social and environmental perspectives.Research limitations/implications:Future research in this area should focus on generalizing the present findings by studying the development and integration of values based service eco system thinking in other empirical settings and conceptualization, for instance resilient cities.Originality/value:The paper makes an original contribution to the ongoing discussions on service research towards sustainability in services and transformative service in relation to the study of public transit services by explicitly linking the adoption of values based service eco system based on sustainability, and resource integration/value co-creation.ArticleType:Research paperKey Words:Values- based; service Eco-system; City region; public transit; transformative; sustainability in services; value co-creation</p
Sustainability for transformation and societal Innovation
No full textThis paper focuses on the role of sustainability as a driving force for transformation and societal innovation to meet a new global landscape for sustainable business, using societal and environmental challenges as part of the business model. There is a new business landscape we have to face (Normann, 2001), which requires an understanding of how business and societal innovation can be problematized and understood in real context and in a broader and transcendental view of business logics (Enquist et al, 2015) not firm centric but rather from societal perspective (Laczniak and Murphy, 2012). To get a deeper understanding what Transformation-Agenda (The Agenda-2030) means for transformative change, we have looked into real contexts of two enterprises: IKEA, the world leading furniture enterprise; and Löfbergs, family owned coffee roaster in North Europe. Löfbergs is a global actor in coffee & climate transformation. These companies have setting up a transformation agenda by engaging with the small holders at the bottom of the supply chain and by setting for up global initiatives, as pioneers. A transition to sustainability can only attained by combining technology with deep system innovations and lifestyle changes (Rockström and Klum, 2015; p. 133). Primary data for this study was collected through in-depth interviews and a dialogue. This paper contributes to crafting a holistic approach for societal innovation through a feasible and proactive transformation to meet societal and sustainable business challenges. Sustainable innovation will be used as a platform (Nidumolu et al, 2009) to create new services and new business models and develop sustainability for society. </p
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