1,721,109 research outputs found
Relazionarsi con il paziente straniero: Gli infermieri tra disagio emotivo e malintesi comunicativi
No full textL’incontro interculturale è pratica quotidiana. E richiede una psicologia situata, focalizzata sull’interazione e sugli scambi conversazionali. A Padova, dopo studi sulla convivenza interculturale nelle scuole e sulla convivenza interculturale urbana, l’attenzione è ora posta sull’istituzione ospedaliera. Poiché le concezioni di salute e malattia sono influenzate dal contesto culturale, l’ospedale è uno dei contesti elettivi dove l’incontro interculturale, con degenti stranieri, può trasformarsi in scontro, generando stress relazionale e disagio organizzativo. Facendo riferimento alla Grounded Theory, la presente ricerca indaga le caratteristiche del rapporto con pazienti stranieri dal punto di vista del personale sanitario, nella fattispecie n.146 infermieri (F:123-M:23). I principali risultati ottenuti evidenziano un forte stress relazionale da parte degli infermieri, riconducibile a tre dimensioni principali: a) incomprensioni e malintesi; b) sentimenti negativi e loro gestione c) limiti della struttura ospedaliera come istituzione monoculturale
Going Beyond Counting First Authors in Author Co-citation Analysis
Full text linkThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
The Web Economy: towards a new spatial context for learning and innovation processes in the business environment
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Exploring the benefits of productization in the utilities sector
Full text linkThe adoption of Product-Service Systems (PSS) in a business strategy is often mainly associated with the servitization process, where a service component is added to the product component in order to improve the value proposition of the company and better satisfy the customer's needs. The productization phenomenon is far less studied in literature, but growingly prominent in today's market. In particular, companies in the utilities sector have been exploring the potentialities of productization and proposing new business models for improving their offer to the customers, in order to be more and more competitive on the market. In this paper, we provide a first analysis and classification of productization strategies in the utilities sector, starting from experiences in the Italian market, with the aim of understanding which can be the main benefits of a PSS approach in this field, considering the effects on the three dimensions of sustainability (economic, environmental, and social)
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