1,721,160 research outputs found
Kybernetes’ values and Sustainable Leadership
No full textWe aim to point out some relevant ways in which organizations can decide and act sustainably according to a cybernetic and viable systems perspective
Augmenting tourist experience with mobile wallet and NFC technology
No full textThe main new challenge of the ‘smart era’ can be synthesized by the sentence ‘complexity of simplicity’. It means providing complex products or services that can be perceived as simple, useful and time-saving by users. Aiming to simply complexity for the life of citizens, the scientific community is dealing with the development of new models of ‘Smart City’, based on ICT, sustainable growth, social inclusion and the quality of life in urban areas.
The consumers of tourist services are swamped with information coming from different sources and they need to make a great effort and spend a lot of time and energies, to take decisions and act.
By considering the tourist experience as a complex system we depict the traveler as a kybernetes in search of powerful tools to help him to get directions in the ‘mare magnum’ of complexity, overcoming the fear of action and taking decisions (Dominici, 2011, 2013).
Smart phones and mobile devices can have a key role in mediating the touristic experience (Wang et al., 2012). They are becoming the most promising area in order to promote technological innovation in the tourism sector (Palumbo, Dominici & Basile, 2013).
The mobile wallet, or multi-wallet, integrates physical wallet, money, payment cards, keys and other cards, enabling users to simultaneously run all these cards using their smart phones thanks to the Near Field Communication (NFC) technology.
The aims of the paper are thus:
- to contribute to fill the literature gap in the fields of NFC and mobile wallet impacts on tourism;
- to evaluate the attitude of tourists towards the adoption of mobile NFC technology and mobile wallet during their travel experience;
- to suggest how to increase tourist satisfaction integrating NFC technology and mobile wallet in a broad range of tourist services
A Kano analysis of food delivery apps in Italy: fair riders’ pay matters
No full textPurpose: This study investigates the factors that influence Italian consumers’ continued use of food delivery applications (FDAs). It aims to explore the deeper motivations and experiential dimensions that drive sustained engagement, going beyond what is typically captured by quantitative models. Design/methodology/approach: The research adopts a mixed-methods approach. It begins with qualitative data collection through focus group discussions involving experienced FDA users aimed at uncovering in-depth motivations behind reuse behaviour. Insights from the focus groups inform the development of a Kano model-based questionnaire that is then administered to a sample of Italian consumers across diverse demographic segments. The Kano model was used to categorise and prioritise satisfaction drivers influencing reuse intentions. Findings: This study uncovers fair riders’ compensation as a pivotal must-be requirement, an ethical expectation whose absence leads to disengagement. Other must-be attributes include effective customer service, accessible online support, data privacy, reliable location tracking and avoidance of unavailable items. One-dimensional features such as promotions, sustainable packaging and real-time tracking directly impact satisfaction, whereas attractive features such as real-time menus and split-bill options enhance enjoyment when present. Originality/value: This study contributes to the literature on digital consumer behaviour towards FDAs with a qualitative enquiry and Kano model analysis to identify both explicit and latent drivers of reuse. It provides novel insights into how ethical considerations, particularly those related to labour conditions, intersect with functional and emotional value propositions to shape consumer loyalty in digital service platforms. These findings have implications for food delivery providers seeking to foster long-term user retention
CONCENTRAZIONI DI TRITIO IN ALCUNE ACQUE NATURALI DELL'ITALIA SETTENTRIONALE.
No full textIn questo lavoro sono presentati i valori delle concentrazioni di tritio misurati in alcune acque naturali (superficiali, potabili e piovane) dell’Italia settentrionale. I prelievi sono stati effettuati mensilmente nel periodo dal settembre 1977 al settembre 1978. I campioni sono stati analizzati con il metodo della scintillazione liquida, senza arricchimento. Il valore medio della concentrazione è risultato pari a 200 pCi/l. Viene discusso l’andamento decrescente col tempo delle concentrazioni di tritio nelle acque naturali, considerando il contributo dovuto alle esplosioni nucleari nell’atmosfera. Viene infine stimata la dose potenziale massima alla popolazione, utilizzando il modello tricompartimentale di Sanders e Reining
Going Beyond Counting First Authors in Author Co-citation Analysis
Full text linkThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
Variations on the Author
Full text link“Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship
Il primo concorso di fisica teorica in Italia
No full textIl primo concorso di fisica teorica: prenessa; l'azione di Corbino; il concorso del 1926;le immediate conseguenze;la diffusione in Italia della nuova meccanica quantistic
Appropriate Similarity Measures for Author Cocitation Analysis
Full text linkWe provide a number of new insights into the methodological discussion about author cocitation analysis. We first argue that the use of the Pearson correlation for measuring the similarity between authors’ cocitation profiles is not very satisfactory. We then discuss what kind of similarity measures may be used as an alternative to the Pearson correlation. We consider three similarity measures in particular. One is the well-known cosine. The other two similarity measures have not been used before in the bibliometric literature. Finally, we show by means of an example that our findings have a high practical relevance.information science;Pearson correlation;cosine;similarity measure;author cocitation analysis
Effectiveness of Entrepreneurial Universities: Experiences and Challenges in Digital Era (A Systemic Approach)
Full text linkThe modern world actively discusses the challenges that will lead to the Fourth Industrial Revolution. As the specialists assume, part of the jobs will be replaced by artificial intelligence. In addition, creation of completely new jobs is expected. As for the jobs that might be maintained in future, skills upgrading will be particularly important.
In such a turbulent environment of economic development, universities, and in particular entrepreneurial universities, play a significant role. We think so as these universities have special structures that promote form a university-industry-government triple helix, reskilling and commercialization of new ideas, etc. Due to the above-mentioned factors, they will neutralize the expected fluctuations in the best way. Later we will discuss the systemic links between the mutual influence of entrepreneurial universities and economy. We consider that continuous connection with such universities will enable business to adapt to the inevitable changes with minimal loss
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