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Turizm işletmelerinde vardiya planlaması: beş yıldızlı bir otelde uygulama
Get PDFİnsanın insana hizmet ettiği turizm sektöründe müşteri memnuniyeti ön plandadır. Personel-müşteri ilişkisinin oldukça yoğun yaşandığı turizm işletmeleri müşteri memnuniyetini uygun sayıda ve nitelikte personelle karşılamaya çalışırlar. Bunun için iyi bir işgücü planlamasına ihtiyaçları vardır. Doğru yapılan işgücü planlaması, yüksek hizmet kalitesinin yanı sıra yüksek verimlik ve düşük personel maliyetini de beraberinde getirmektedir. Avantajları göz önünde bulundurularak çalışmamızda optimal vardiya çizelgelemesi modeli kullanılarak bir otel işletmesindeki personelin alternatif vardiya planlaması ortaya konmaktadır. Esnek çalışma sistemini dikkate alarak hazırlanan bu model Antalya Belek Bölgesinde hizmet veren 5 yıldızlı bir otelin personelinin vardiyalarının planlamasında kullanılmıştır. Farklı bölümlerde müşteri talebini karşılayabilmek için gerekli personel sayıları ve birer saat aralıklarla haftanın hangi günlerinde kaç personel çalışması gerektiğinin cevabı aranmaktadır. İlk olarak departmanlarda gereken personel sayıları birer saat aralıklarla gün gün belirlenmiş ve mola pencereleri ile ilgili veriler alınmıştır. İkinci olarak yöneticilerin öncelikli amaçları ve model kısıtları belirlenmiştir. Daha sonra veriler veritabanı ortamına aktarılarak WINQSB paket programında (Linear and Integer Programming) çözülmüştür. Model sonucunda ulaşılan optimum vardiya planlaması ile uygulanan vardiya planlamasının karşılaştırılması yapılarak avantajları ortaya konulmuştur. Ayrıca, optimum vardiya planlaması sonucundaki veriler, önerilen atama algoritması uygulanarak hangi personelin, hangi vardiyada çalışması gerektiği de belirlenmiştir. Anahtar Kelimeler: Optimizasyon, Vardiya Planlaması, Turizm işletmeleri, İşgücü planlaması.\ud
Costumer satisfaction in tourism sector is at the front plan in which people serve to people. Tourism administrations in which personal- customer relations are coarse, study to meet the costemer satisfaction with the suitable quantity and quality personal. They need a good work force planning for this. Workforce planning which is made right, brings high service quality with high productivity and low personal cost too. By considering the advantages, by using the optimal shift scheduling model alternative shift scheduling of the personel in a hotel business has been proved. This model which is prepared with taking into consideration flexible working system, is used in a shift planning in a hotel with five star which services in Belek. In different departments to meet the costumer satisfaction personal numbers who are needed and answer of howmany personals must be worked. In every one hour interval and what days they must work is being searched. At first in departments number of personal we need are determined in every one hour interval for each day and data are taken which are deals with windows of pause. As a second one managers' precedent aims and model limitations are determined. And then data transferred to the data base environment has been solved in the package program (WINQSB) (Linear and Integer Programming). Advantages are brought up by optimum shift scheduling which is gotten at the result of model and comprison of used shift planning. In addition the data on the optimum shift planning results, by applying the advised algorithm what personal assignment which must work when the shift was determined. Keywords: Optimization, Shift planning, Tourism administrations, Workforce planning
MYO Öğrencilerinin İngilizce Hazırlık Eğitimine Yönelik Tutumları: Isparta MYO Turizm ve Otel İşletmeciliği Örneği
Get PDFIn our country the most important branch of vocational and technical education is vocational schools. In these schools, it is essential to give an education which can respond to the expectations of the business community and meet the interests and needs of students. Foreign language education is part of this process. Foreign language has become compulsory at every stage of developing and changing business world. To meet this need, compulsory English preparatory classes in vocational schools have been implemented. In this study, it has been aimed to emphasize the importance of compulsory foreign language education upon students. In this respect, a questionnaire aimed at students' perspectives on foreign language education has been prepared and implemented. As a result of analysis, it has been understood that students have comprehended the necessity of education in foreign language preparatory class. However, it has been determined that students have deficiencies in acquiring speaking skills within foreign language education.Ülkemizde mesleki ve teknik eğitimin en önemli kolu MYO’dır. Bu okullarda iş dünyasının beklentilerine cevap verebilecek, öğrencilerin ilgi ve ihtiyaçlarını karşılayacak bir eğitimin verilmesi esastır. Yabancı dil eğitimi bu sürecin bir parçasıdır. Gelişen ve değişen iş dünyasının her aşamasında yabancı dil bir zorunluluk halini gelmiştir. Bu ihtiyacı karşılamak için MYO’larında zorunlu İngilizce hazırlık sınıfları hayata geçirilmiştir. Bu çalışmada zorunlu yabancı dil eğitiminin öğrenciler üzerindeki öneminin ortaya konulması amaçlanmıştır. Bu doğrultuda öğrencilerin yabancı dil eğitimine bakış açılarına yönelik anket hazırlanmış ve uygulanmıştır. Analiz sonucunda öğrencilerin yabancı dil Hazırlık Sınıfı eğitiminin gerekliliğini kavradıkları anlaşılmıştır. Ancak öğrencilerin yabancı dil eğitiminde konuşma becerisi kazandırılması konusunda eksiklikleri olduğu saptanmıştır
MYO Öğrencilerinin İngilizce Hazırlık Eğitimine Yönelik Tutumları: Isparta MYO Turizm ve Otel İşletmeciliği Örneği
Get PDFIn our country the most important branch of vocational and technical education is vocational schools. In these schools, it is essential to give an education which can respond to the expectations of the business community and meet the interests and needs of students. Foreign language education is part of this process. Foreign language has become compulsory at every stage of developing and changing business world. To meet this need, compulsory English preparatory classes in vocational schools have been implemented. In this study, it has been aimed to emphasize the importance of compulsory foreign language education upon students. In this respect, a questionnaire aimed at students' perspectives on foreign language education has been prepared and implemented. As a result of analysis, it has been understood that students have comprehended the necessity of education in foreign language preparatory class. However, it has been determined that students have deficiencies in acquiring speaking skills within foreign language education.Ülkemizde mesleki ve teknik eğitimin en önemli kolu MYO’dır. Bu okullarda iş dünyasının beklentilerine cevap verebilecek, öğrencilerin ilgi ve ihtiyaçlarını karşılayacak bir eğitimin verilmesi esastır. Yabancı dil eğitimi bu sürecin bir parçasıdır. Gelişen ve değişen iş dünyasının her aşamasında yabancı dil bir zorunluluk halini gelmiştir. Bu ihtiyacı karşılamak için MYO’larında zorunlu İngilizce hazırlık sınıfları hayata geçirilmiştir. Bu çalışmada zorunlu yabancı dil eğitiminin öğrenciler üzerindeki öneminin ortaya konulması amaçlanmıştır. Bu doğrultuda öğrencilerin yabancı dil eğitimine bakış açılarına yönelik anket hazırlanmış ve uygulanmıştır. Analiz sonucunda öğrencilerin yabancı dil Hazırlık Sınıfı eğitiminin gerekliliğini kavradıkları anlaşılmıştır. Ancak öğrencilerin yabancı dil eğitiminde konuşma becerisi kazandırılması konusunda eksiklikleri olduğu saptanmıştır
Going Beyond Counting First Authors in Author Co-citation Analysis
Get PDFThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
Variations on the Author
Get PDF“Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship
Appropriate Similarity Measures for Author Cocitation Analysis
Get PDFWe provide a number of new insights into the methodological discussion about author cocitation analysis. We first argue that the use of the Pearson correlation for measuring the similarity between authors’ cocitation profiles is not very satisfactory. We then discuss what kind of similarity measures may be used as an alternative to the Pearson correlation. We consider three similarity measures in particular. One is the well-known cosine. The other two similarity measures have not been used before in the bibliometric literature. Finally, we show by means of an example that our findings have a high practical relevance.information science;Pearson correlation;cosine;similarity measure;author cocitation analysis
Dispelling the Myths Behind First-author Citation Counts
Get PDFWe conducted a full-scale evaluative citation analysis study of scholars in the XML research field to explore just how different from each other author rankings resulting from different citation counting methods actually are, and to demonstrate the capability of emerging data and tools on the Web in supporting more realistic citation counting methods. Our results contest some common arguments for the continued
use of first-author citation counts in the evaluation of scholars, such as high correlations between author rankings by first-author citation counts and other citation
counting methods, and high costs of using more realistic citation counting methods that are not well-supported by the ISI databases. It is argued that increasingly available digital full text research papers make it possible for citation analysis studies to go beyond what the ISI databases have directly supported and to employ more
sophisticated methods
koamabayili/VECTRON-author-checklist: VECTRON author checklist
No full textWe have done our best to complete the author checklist relating to the use of animals in the hut study. Note that the objective for the hut study was to evaluate the IRS treatment applications for residual efficacy against Anopheles mosquitoes, including the local An. coluzzii mosquito population. Cows were only used to attract mosquitoes into the huts and no tests were carried out directly on the cows. The author checklist is intended for use with studies where experiments are carried out on animals, which is why we have had such difficulty in completing this for the hut study, as many of the questions do not relate to how the cows were used
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