293 research outputs found
Participatory Journalism. Rethinking Journalism in the Digital Age?
Get PDFItem does not contain fulltextVrije Universiteit Amsterdam, 24 oktober 2016Promotor : Costera Meijer, I. Co-promotores : Hoof, A van, Sanders, J.M.181 p
Bridging what people want and what they need. Making sense of the experience of journalism in people’s everyday lives.
No full textTitle: Bridging what people want and what they need. Making sense of the value of journalism in people’s everyday lives. 25 years ago mass communication scholar Denis McQuail (1992) called for more audience research on audience perceptions of quality performance. Although he warned against the predominance of equating “duration of attention and share of ‘media time’ […] with significance for receivers or society” (p. 312, emphasis original), anno 2016 it is still common practice for news organisations to rely on user metrics as a measure of people’s news preferences and interests (see Groot Kormelink and Costera Meijer, forthcoming). Although these instruments give precise details on the what, when and how long of news use, such metrics are limited instruments for understanding what people really value and truly appreciate about news. In this presentation I introduce theories and concepts that are useful and enable us to make sense of that ‘quality experience’ of journalism. References:Groot Kormelink, T. and Costera Meijer, I. (forthcoming), What clicks actually mean: Exploring digital news user practices. JournalismMcQuail, Denis (1992), Media Performance. Mass Communication and the Public Interest. London etc.: Sag
Tracking Digitally Consumed News
No full text<p>Poster presented at Etmaal van de Communicatiewetenschap 2015, 3 February 2015, Antwerp, Belgium.</p>
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<p>The digitization of journalism has increasingly enabled news organizations to monitor the behavior of online news users by using metric tools such as Google Analytics or Chartbeat.[1] Large screens in newsrooms show real-time numbers of the amount of visitors on a news website, allowing editors to adjust the contents of their websites adherently (Anderson, 2011; MacGregor, 2007; Vu, 2014). Gathering this type of data is grounded in the tradition of audience measurement devices which started in the US in the 1950s and consolidated in the 1970 when the first people meters were installed to monitor how long, when, and what programs have been watched on television (Vicente-Marino, 2013, p. 43). With the advent of online media, it has become possible to also track online news consumption starting around the year 2000 (Coffey, 2001). While metric tools gather information of individual websites, tracking of online user consumption of a group of respondent is a booming business. Even though ethical questions when monitoring users’ online behaviour remain (Lotz, 2004) and scholars question the meaning of a click – does it e.g. mean someone is interested in the news? And does a non-click also mean non-interest? (Costera Meijer & Groot Kormelink, 2014, p. 10) -, several research companies developed trackers that monitor respondents online behaviour both on desktop, laptop, mobile and tablet. In the US, Nielsen created the Online Netview Panel and the Dutch companies TNS Nipo and Wakoopa offers similar tools.[2] In the Netherlands the Dutch Digital Media Measurement (DDMM) research distributes periodical overviews of the most visited websites in the Netherlands on all platforms and devices.[3]</p>
<p>However, most of this type of research creates lists of aggregated visits to websites, considering website visitors as commodity (Richardson, 2007, p. 79; Usher, 2013) in order to give advertisers detailed information on how to reach their target audience in the most efficient manner. Feedback to journalists is limited to presenting the most clicked items often leading to the critique that most news users are more interested in trivial news than in public affairs (Boczkowski, Mitchelstein, & Walter, 2011; Karlsson & Clerwall, 2013; Nederlandse Nieuwsmonitor, 2013). Given the focus on the most read articles, relatively little is known about all consumed news articles, the contents of the visited news articles, let alone the patterns of news consumption over the day. Do news users e.g. read in the morning mainly about sports, during lunch about gossip and in the evening about politics? And what is their checking round’? Do they often visit certain websites in the same order? (Costera Meijer & Groot Kormelink, 2014)</p>
<p>Up until now, these types of research questions are mainly addressed by using diary methods relying on the memory of the participants (Vicente-Marino, 2013, p. 49), while tracking tools could give an objective indication of the actual visits to websites. Therefore, this poster presents the set-up of a research design that monitors the actual consumption of news websites on desktop and laptop computers by the use of a proxy installed on the devices of a group of respondents.[4] This set-up is in line with Findahl (2013) who investigated the online behaviour of an American family and Menchen-Trevino (2012) that used a special-designed proxy to monitor the exposure to political communication during the November 2010 U.S. general election campaign.</p>
<p>However, like the corporate studies such as DDMM and Nielsen, these academic studies only report the website titles that have been visited. Our set-up goes two steps further. We do not only monitor the website titles but also the actual visited URLs and we crawl all textual and visual contents of the visited websites. Since one of the problems when monitoring a person’s online behaviour is the magnitude of the data that is being collected (Batista & Silva, 2002; Manovich, 2012; Vicente-Marino, 2013, p. 43), we deploy automated content analyses techniques (Atteveldt, 2008; Bhulai, Kampstra, Kooiman, Koole, & Kok, 2012; Kleinneijenhuis & Atteveldt, 2006) to detect the topics that are being discussed in the news items. This enables us to calculate the topical online news consumption during the day.</p>
<p>Literature</p>
<p>Anderson, C. W. (2011). Between creative and quantified audiences: Web metrics and changing patterns of newswork in local US newsrooms. Journalism, 12(5), 550–566. doi:10.1177/1464884911402451</p>
<p>Atteveldt, W. van. (2008). Semantic Network Analysis: Techniques for Extracting, Representing, and Querying Media Content. BookSurge.</p>
<p>Batista, P., & Silva, M. (2002). Mining Web Access Logs of an On-line Newspape. Presented at the Proceedings of theWorkshop on Recommendation and Personalization in eCommerce of the 2nd International Conferenceon Adaptive Hypermedia and Adaptive Web Based Systems, Malaga. Retrieved from http://xldb.di.fc.ul.pt/xldb/publications/rpec02.pdf</p>
<p>Bhulai, S., Kampstra, P., Kooiman, L., Koole, G., & Kok, B. (2012). Trend visualization on Twitter: What’s hot and what’s not? (pp. 43–48). Presented at the IARIA, Barcelona.</p>
<p>Boczkowski, P. J., Mitchelstein, E., & Walter, M. (2011). Convergence Across Divergence: Understanding the Gap in the Online News Choices of Journalists and Consumers in Western Europe and Latin America. Communication Research, 38(3), 376–396. doi:10.1177/0093650210384989</p>
<p>Coffey, S. (2001). Internet Audience Measurement: A Practicioner’s View. Journal of Interactive Advertising, 1(2), 10–17.</p>
<p>Costera Meijer, I., & Groot Kormelink, T. (2014). Checking, Sharing, Clicking and Linking. Digital Journalism, 0(0), 1–16. doi:10.1080/21670811.2014.937149</p>
<p>Findahl, O., Lagerstedt, C., & Aurelius, A. (2013). Triangulation as a way to validate and deepen the knowledge about user behavior. A comparison between questionnaires, diaries and traffic measurement. In G. Patriarche, H. Bilandzic, J. L. Jensen, & J. Juriši?, Audience Research Methodologies: Between innovation and consolidation (pp. 54–69). New York.</p>
<p>Karlsson, M., & Clerwall, C. (2013). Negotiating Professional News Judgment and “Clicks.” Nordicom Review, 34(2), 65–76. doi:10.2478/nor-2013-0054</p>
<p>Kleinneijenhuis, J., & Atteveldt, W. van. (2006). Geautomatiseerde inhoudsanalyse, met de berichtgeving over het EU-referendum als voorbeeld. In Inhoudsanalyse: theorie en praktijk (pp. 227–250). Kluwer.</p>
<p>Lotz, A., Ross, Sharon Marie. (2004). Toward Ethical Cyberspace Audience Research: Strategies for Using the Internet for Television Audience Studies. Journal of Broadcasting & Electronic Media, 48(3), 501–512.</p>
<p>MacGregor, P. (2007). Tracking the Online Audience. Journalism Studies, 8(2), 280–298. doi:10.1080/14616700601148879</p>
<p>Manovich, L. (2012). How to Follow Software Users? Retrieved from http://lab.softwarestudies.com/2012/04/new-article-lev-manovich-how-to-follow.html</p>
<p>Menchen-Trevino, E., & Karr, C. (2012). Researching Real-World Web Use with Roxy: Collecting Observational Web Data with Informed Consent. Journal of Information Technology & Politics, 9(3), 254–268. doi:10.1080/19331681.2012.664966</p>
<p>Nederlandse Nieuwsmonitor. (2013). Seksmoord op horrorvakantie: de invloed van bezoekersgedrag op krantenwebsites op de nieuwsselectie van dagbladen en hun websites. Retrieved from http://www.nieuwsmonitor.net/d/244/Seksmoord_op_Horrorvakantie_pdf</p>
<p>Richardson, J. E. (2007). Analysing newspapers: an approach from critical discourse analysis. Basingstoke [England]; New York: Palgrave Macmillan.</p>
<p>Usher, N. (2013). Al Jazeera English Online. Understanding Web metrics and news production when a quantified audience is not a commodified audience. Digital Journalism, 1(3), 335–351. doi:10.1080/21670811.2013.801690</p>
<p>Vicente-Marino, M. (2013). Audience research methods. Facing the challenges of transforming audiences. In G. Patriarche, H. Bilandzic, J. L. Jensen, & J. Juriši?, Audience Research Methodologies: Between innovation and consolidation (pp. 37–53). New York.</p>
<p>Vu, H. T. (2014). The online audience as gatekeeper: The influence of reader metrics on news editorial selection. Journalism, 15(8), 1094–1110. doi:10.1177/1464884913504259</p>
<p>[1] http://www.google.com/analytics/ , https://chartbeat.com/</p>
<p>[2] http://en-us.nielsen.com/sitelets/cls/digital/online-netview.html, http://www.tns-nipo.com/ons-aanbod/marktonderzoek/digital/digital-analytics/ , http://wakoopa.com/</p>
<p>[3] http://www.vinex.nl/ddmm/</p>
<p>[4] This research is part of the larger project the New News Consumer in which major Dutch news outlets participate, see www.news-use.com Our partners will provide the respondents for the fieldwork guaranteeing a mixed and wide range of participants.</p
DEMOCRATIZING JOURNALISM? Realizing the Citizen's Agenda for Local News Media
Get PDFMedia scholars and journalists expect local media to function as vital institutions for the creation and maintenance of a democratic political and public arena and a general sense of social cohesion and public connection (Aldridge, 2007; Couldry et al., 2007; Franklin, 2006; Rosenstiel et al., 2007). Taking a different angle, this paper tries to understand what kind of social role the audience wants their local media to perform. The material presented here relies on audience research and ethnographic investigation of the largest local TV broadcaster in Amsterdam (AT5), as well as on a basic production study of 17 local broadcasters in Rotterdam. It turns out that city residents of Amsterdam expect their local TV station to perform seven social functions: (1) supplying background information (unbiased, reliable, good-humoured, fast and multiperspectival); (2) fostering social integration, or giving citizens insight into how the city "works"; (3) providing inspiration; (4) ensuring representation ("voice", recognition and "mirroring"); (5) increasing local understanding; (6) creating civic memory; and (7) contributing to social cohesion, or a sense of belonging. We argue that local media do not only constitute a precondition for democracy by representing the city to its residents; to meet this standard, local TV broadcasters will also have to become more democratic themselves, in the sense of better representing local residents to the city and each other by supplying more nuanced stories about them. © 2010 Taylor & Francis
The Paradox of Popularity. How Young People Experience the News.
No full textNews is like a whole-wheat sandwich: you eat it because it is healthy, not because it is tasty. (Iris, college student, age 25) There are clear signs that today’s young people pay less attention to conventional media-based news, be it from television or newspapers. Only one out of five 15-year-olds has a broad interest in media information (Beekhoven & Van Well, 1998), while as much as 14 percent of those between age 16 and 24 feel that there is too much news on television (Hargreaves & Thomas, 2002). Although it was always assumed that young people more or less automatically develop a need for news and information once they move into adulthood, this no longer proves to be the case. This particular age effect has been replaced by a so-called “cohort-effect ” (Buckingham, 2000a), which implies that young people’s lack of interest in news is likely to persist when they grow older (Barnhurst & Wartella, 1998; Buckingham, 2000b; Hargreaves & Thomas, 2002; Raeymakers, 2003). The declining appetite for news among young people has to do with fundamental technological changes in our culture. Since the late 1980s, when there were only three television channels in the Netherlands and four in the United Kingdom, Europe has bee
The wisdom of the crowds. Valuable journalism and the search for quality from a news user’s perspective
No full textQuality is a central theme for both journalists and journalism scholars. That is understandable as quality is the hallmark for public programmes and, obviously, for quality journalism
De ervaring van kwaliteit. Op zoek naar het publiek van de VPRO. Project De Magie van kwaliteit. Commissioned by VPRO directie en hoofdredactie.
No full textWaardevolle journalistiek. Op zoek naar kwaliteit vanuit het gezichtspunt van de gebruiker. , 222-230
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