1,720,969 research outputs found

    Toward a mixed-initiative QA system: from studying predictors in Stack Exchange to building a mixed-initiative tool

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    This article envisions a new customer support solution that merges the efficiency of crowd-based Question and Answer (QA) sites with the effectiveness of traditional customer care services. QA sites use crowdsourcing to solve problems in a very efficient way and they represent a new approach that can compete with traditional customer support services. Despite the remarkable efficiency of popular QA sites, if a question is not solved almost immediately, the chances are that it will not be solved soon or perhaps ever. This article provides evidence of a consistent Dark Side, a group of questions that remain unsatisfied or are satisfied very late, in eight popular QA sites on Stack Exchange. About 25-30% of all the questions in these sites fall into this Dark Side group. The findings show that predicting if a question will end up in the Dark Side is feasible, although with some approximation, without relying on content features. On the basis of this evidence, the article first presents and tests a model to predict the Dark Side and then presents a proof-of-concept of a mixed-initiative tool that helps a crowd-manager to decide whether an incoming question will be solved by the crowd or it should be redirected to a dedicated operator. Multiple evaluations of the proposed tool are reported. Finally, it concludes with lessons for the design and management of future QA platforms.IINFCO

    Going Beyond Counting First Authors in Author Co-citation Analysis

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    The present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed

    Variations on the Author

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    “Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship

    Appropriate Similarity Measures for Author Cocitation Analysis

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    We provide a number of new insights into the methodological discussion about author cocitation analysis. We first argue that the use of the Pearson correlation for measuring the similarity between authors’ cocitation profiles is not very satisfactory. We then discuss what kind of similarity measures may be used as an alternative to the Pearson correlation. We consider three similarity measures in particular. One is the well-known cosine. The other two similarity measures have not been used before in the bibliometric literature. Finally, we show by means of an example that our findings have a high practical relevance.information science;Pearson correlation;cosine;similarity measure;author cocitation analysis

    Dispelling the Myths Behind First-author Citation Counts

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    We conducted a full-scale evaluative citation analysis study of scholars in the XML research field to explore just how different from each other author rankings resulting from different citation counting methods actually are, and to demonstrate the capability of emerging data and tools on the Web in supporting more realistic citation counting methods. Our results contest some common arguments for the continued use of first-author citation counts in the evaluation of scholars, such as high correlations between author rankings by first-author citation counts and other citation counting methods, and high costs of using more realistic citation counting methods that are not well-supported by the ISI databases. It is argued that increasingly available digital full text research papers make it possible for citation analysis studies to go beyond what the ISI databases have directly supported and to employ more sophisticated methods

    Author Index

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    An embarrassment of riches

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    Open innovation systems have provided organizations, ranging from businesses and governments to universities and NGOs, with unprecedented access to the "wisdom of the crowd", allowing them to collect candidate solutions, for problems they care about, from potentially thousands of individuals, at very low cost. These systems, however, face important open challenges deriving, ironically, from their very success: they can elicit such huge levels of participation that it becomes very difficult to guide the crowd in productive ways, and pick out the best of what they have created. This viewpoint article reviews the key challenges facing open innovation systems and issues a call-to-arms describing how the research community can move forward on this important topic

    koamabayili/VECTRON-author-checklist: VECTRON author checklist

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    We have done our best to complete the author checklist relating to the use of animals in the hut study. Note that the objective for the hut study was to evaluate the IRS treatment applications for residual efficacy against Anopheles mosquitoes, including the local An. coluzzii mosquito population. Cows were only used to attract mosquitoes into the huts and no tests were carried out directly on the cows. The author checklist is intended for use with studies where experiments are carried out on animals, which is why we have had such difficulty in completing this for the hut study, as many of the questions do not relate to how the cows were used

    A Multi-Method Approach to UX Requirements : Adapting to Agile & Lean Development

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    Agile and lean development projects are becoming a common practice among software development teams in industry. This new context poses adaptation challenges for traditional UX requirements methods. This paper summarizes a case study on coordinating multiple methods for requirements specification and validation during agile and lean development. In particular, it identifies four specific challenges, presents a commented list of the UX methods used with their benefits, and finally presents a few lessons learned on ways to orchestrate multiple UX methods as part of a program of research that runs along the development lifecycle. The 20-month development project here presented as context for such methods delivered Informatica Rev, an innovative software tool for data analytics by business users
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