4 research outputs found
Analisis kinerja manajemen pengunjung di destinasi wisata bandung utara menggunakan importance-performance analysis
No full textThe increase in visitor numbers during holidays has positive implications for the tourism business; however, it can also lead to negative impacts such as overcrowding, increased pollution, vandalism, and potential disorder. These negative consequences may affect visitor satisfaction, comfort, convenience, and safety. Therefore, the implementation of visitor management is necessary as a proactive measure to create a better holiday experience. This study adopts a quantitative approach using a questionnaire distributed to respondents. The questionnaire includes statements evaluating the performance of tourist destinations in Bandung and the importance of these statements from the visitors\u27 perspectives. The collected data is analyzed using the Importance-Performance Analysis (IPA) technique with the aid of SPSS version 26. IPA is used to assess and evaluate the performance of destination managers by comparing the importance of various attributes of a product or service (i.e., the tourism experience) with visitors\u27 perceptions of how well these attributes meet their expectations. This study aims to explore and understand the effectiveness of visitor management in addressing challenges caused by visitor surges and the extent to which visitor satisfaction can be achieved through the implementation of appropriate management strategies
Training and Making Guidelines for Organizing Hybrid Exhibitions
No full textExhibition is a sub-sector of the creative economy and part of the tourism industry that developed well in Indonesia before Covid-19. Exhibition activities, which were actually gathering large numbers of people, became one of the industries hardest hit and even stopped completely, even though alternative technologies that facilitated online meetings began to develop at that time. Currently, after the handling of Covid-19 has improved considerably, the concept of hybrid exhibitions has begun to emerge and provides an alternative for industry players in conducting exhibitions. Unfortunately, many industry players do not understand how the concept of hybrid exhibitions does not try to completely replace conventional exhibitions. In addition, there is a need for training and guidance that will facilitate industry players in carrying out hybrid exhibitions. Community Service with this community partnership program (PKM) scheme helps ASPERAPI (Exhibition Organizer Association) DPD West Java as a partner in making Hybrid Exhibition Organizing Guidelines and training its members. Another objective is to provide additional skills and knowledge for ASPERAPI members in facing the challenges of present and future exhibition activities. The challenges facing partners today are how to restore business while at the same time reaching more audiences by utilizing hybrid technology/applications. The implementation method is mentoring, training and making guides with the outputs of intellectual property rights and scientific articles and service articles as activity reports
Bimbingan Teknis Kewirausahaan dan Pembuatan Rencana Usaha Jasa Wisata Curug Panganten Kabupaten Bandung Barat
No full textThis article was written based on the Bandung State Polytechnic Community Service (PKM) activities in collaboration with BUMDES Desa Padaasih, West Bandung Regency to provide solutions to the problems of developing BUMDES in managing the tourism business in Curug Panganten. The BUMDES Desa Padaasih has problems that include limited village human resources related to entrepreneurial knowledge and insights for the management of BUMDES and the absence of a guide to planning the development of a tourism service business. Following up on this, Community Service activities have been carried out by the Bandung State Polytechnic by designing a Tourism Business Plan and providing Technical Guidance (BIMTEK) to administrators and activists of Padaasih Village BUMDES as partners. This activity has resulted in partners' understanding of tourism business management which includes Marketing, Business Strategy, Human Resource Management, Product Management, Technical Operational Management, and Marketing Tools and the creation of a Tourism Service Business Plan document as a guide so that BUMDES Desa Padaasih Cisarua KBB can develop a tourism business for improve the village economy
Perancangan Panduan Seminar Sosialisasi Sustainable MICE Bagi Pelaku Industri Pameran di Jawa Barat
No full textThe MICE industry is an essential part of the Indonesian tourism industry that has been affected by the Covid-19 pandemic, so sustainability is an important and relevant issue. As a follow-up to the Polban Community Service activities in 2019 and 2020, which focused on sustainable MICE issues, a joint design activity was carried out with the seminar guidebook for sustainable MICE socialization for ASPERAPI West Java. The electronic guidebook contains the stages of organizing a socialization seminar which is prepared using a participatory-collaborative method. This activity has resulted in an implementation guide that can be used and disseminated to members of ASPERAPI West Java
