1,721,059 research outputs found
Dalla traduzione alla mediazione linguistica. I nuovi paradigmi linguistici e comunicativi applicabili alla traduzione aziendale
Full text linkThe present paper aims to investigate the real and potential impact of translation and linguistic mediation
on global corporate communications. The analysis shows that translation represent an important
driver for global companies, because it has a growing influence on customers’ perception of
corporate activities and communication. In a corporate context, a good translation can have positive
effects on company-customer interaction and, overall, on international corporate image
Stakeholder engagement and social media communication in banking industry. Monte dei Paschi di Siena case study
No full textStakeholder Engagement and Social Media Communication in Banking Industry: Monte dei Paschi di Siena Case Study
No full textIn these days, social media are increasingly used to engage stakeholders in different corporate activities, playing a fundamental role in obtaining credibility and social acceptance. The study aims to investigate the influence of these media on stakeholders' participation in corporate activities, in order to ensure a long-term and sustainable profit. The analysis draws together the relevant literature from different, but related disciplines in order to highlight social media influence on banking activities and in particular on company-stakeholders' relationship. To better understand the main aspect of stakeholder engagement and the influence of social media on this phenomenon, it has been analyzed Monte dei Paschi di Siena case study, one of the main Italian financial institutions. According to the achieved results, these media seem to play an essential role in corporate reputation and stakeholder relationship management, even if organizations and in particular financial institutions are still not aware about their strategic importance. In fact, these organizations are used to consider social media mere promotional tools, ignoring their strategic influence not only on stakeholders' participation, commitment, and even engagement, but also on corporate reputation and competitiveness
a co-creazione di conoscenza transdisciplinare per la sostenibilità: il contributo di modelli T-shaped
No full textUnderstanding Value Co-Creation In A Logistics Network Through A SD Logic Perspective. The P&G Case Study
No full textIn current highly competitive markets, co-creation logics are gaining interest also in specific industry such logistics is. This paper analyses how the theoretical perspective of Service Dominant (SD) Logic contributes to make the traditional Supply Chains an innovative value co-creation networks. The study aims to better understand logistics value cocreation and how this phenomenon contributes to a supply chain network creation, development, and maintaining. A cross-disciplinary literature review on Logistics, Supply Chain Management (SCM), Service Science and SD Logic appliance to logistics has been conducted in order to integrate the existing knowledge on co-
participation in a specific logistics context. The Procter and Gamble logistic organization case study is given to show how these processes can make logistics networks stronger and much more integrated than ever. This paper offers some
interesting insight on co-creation influence on logistics networks development, management, and maintaining. However, the study is somewhat limited by the analysis of a single case study and by the limited number of researches
addressed to the appliance of co-creation logic to logistics networks
Identifying critical success factors for Southern Italy SMEs: Some evidence from a pilot study
No full textPatient Empowerment and Health online Community: two ways to give the new viability doctor-patient relationship
Full text linkThe purpose of this study is to analyze patient empowerment and point out how it affects new approach to physician-patient management. It is also examined the role of empowered patients and Health Communities in giving new viability to healthcare organizations. The paper is based on a literature review of empowerment and in particular of patient empowerment. The emerging results are enforced by the discussion of RareConnect.org explanatory
case study.The study investigates new patient decision-making ability, which involves a radical shift in healthcare management and communication. It also contributes to the definition of a “viable” approach to organization-patient relationship management, based on cooperation and new resources acquiring. The paper represents a first attempt to examine physician patient relationship according to the model of viability cycle
Improving health care quality: the implementation of whistleblowing
No full textPurpose – In line with the current literature, the purpose of this paper is to contribute to a better understanding of whistleblowing procedures and their influence on overall organisational quality. To this end, institutional, organisational, and cultural barriers to whistleblowing implementation have been investigated.
Design/methodology/approach – A qualitative analysis based on three explorative case studies investigates and compares different whistleblowing practices implemented in health care organisations, operating within the Italian National Health Service (INHS).
Findings – INHS organisations have implemented whistleblowing procedures in different ways, despite the fact that the procedures are laid down by law. These differences are mainly due to cultural, administrative, organisational, and process barriers, which have a deep impact on whistleblowing integration in managerial practices and their influence on the overall quality of health processes and services.
Research limitations/implications – This research paper was limited by the analysis of three Italian public health care organisations, which did not allow the generalisability of findings. Therefore, the study offers interesting insights on the way effective whistleblowing systems should be implemented in order to support managers to improve organisation’s management and service quality.
Originality/value – The paper represents one of the first attempts to structurally analyse the practice of whistleblowing in an Italian healthcare system. Therefore the study has mainly focussed not only on the analysis of whistleblowing practices, but also on their impacts on the improvement of organisational processes’ quality and, subsequently, on social well-being
Are italian start-ups ‘born sustainable’? A systems approach to sustainability challenges
Full text linkA number of intricate problems affect the current socio-economic scenarios, which have engaged policy-makers and, above all, entrepreneurs in finding sustainable solutions. Thus, embracing the service system perspective, this work aims at understanding if start-ups have an inner orientation towards sustainability as well as the main element that boost it. To this end, the authors embraced a service ecosystem approach, considering these companies as one of the actors (e.g., employees, customers, incubators, venture capitalists, institutions, etc.) that populate the Italian start-up service ecosystem and which interactions contribute to the ecosystem surviving in the long run. To this end, an empirical and explorative analysis has been conducted to better understand if Italian start-ups are inherently oriented towards sustainability, highlighting the main sustainability drivers that these companies should have since their origin. Although this work represents one of the first attempts to investigate start-ups’ inner disposition towards sustainability, it is somewhat limited by the nature of the analysis, which let to grasp just the economic and social drivers of sustainability. Finally, an agenda for further research has been defined to further advance the achieved results
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