1,721,239 research outputs found

    FMECA-based approach for vendor rating: Benefits, limits and future perspectives

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    Over the last decades, the capability to establish logistic partnerships has proven to be a key element of success and consequently, vendor rating has become a topic of great importance, both from a practical and academic point of view. This paper belongs to this stream of research and rethinks failure mode effect and criticality analysis (FMECA) as a quantitative framework for vendor rating. The rationale behind this choice can be traced in the high reputation of FMECA and in the key role played by 'suppliers' reliability' in the achievement of outstanding management results. Aiming to develop a rigorous, yet easy to use framework, the structure of the standard FMECA has been kept almost unchanged, limiting modifications to the main criticality criteria which have been properly contextualised and redefined. A relevant industrial case is finally presented; obtained results are discussed, both from a managerial and operating point of view

    A QFD-based technique to select and manage reverse e-auctions

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    Purpose – In the 1990s, reverse e-auctions were designed to be a widely used procurement tool due to the dramatic cost reduction. However, the current usage is more limited than expected, because eauctions do not always produce the benefits expected and firms have great difficulty in deciding the right tool to use in the negotiation. The aim of this paper is to propose a methodology for a useful utilization of the reverse e-auctions. Design/methodology/approach – This paper suggests a method based on the quality function deployment (QFD) technique to help purchasing managers to choose how and when they should use e-auctions to buy a new product or service. Findings – The approach proposed is structured as a tree and developed in three steps: choice between traditional negotiation and e-auction; choice between the different typologies of e-auction (open, secret, and in sealed envelope); and, finally, choice of the specific characteristics of the e-auction to guarantee an optimal negotiation outcome. Practical implications – As completion and validation of the method proposed, two case studies are presented and discussed. Originality/value – The value of the methodology is to propose a simple but systematic approach to use the reverse e-auctions technique. The use of a QFD-based approach represents the originality of the method
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