1,726,711 research outputs found
Graphical tools for regional analysis of weakpoints in the sales network - An example for the automotive industry
No full textGraphical tools for regional analysis of weakpoints in the sales network - An example for the automotive industry
No full textFactors Affecting the Accessibility of IT Artifacts : A Systematic Review
Get PDFAccessibility awareness and development have improved in the past two decades, but many users still encounter accessibility barriers when using information technology (IT) artifacts (e.g., user interfaces and websites). Current research in information systems and human-computer interaction disciplines explores methods, techniques, and factors affecting the accessibility of IT artifacts for a particular population and provides solutions to address these barriers. However, design realized in one solution should be used to provide accessibility to the widest range of users, which requires an integration of solutions. To identify the factors that cause accessibility barriers and the solutions for users with different needs, a systematic literature review was conducted. This paper contributes to the existing body of knowledge by revealing (1) management- and development-level factors, and (2) user perspective factors affecting accessibility that address different accessibility barriers to different groups of population (based on the International Classification of Functioning by the World Health Organization). Based on these findings, we synthesize and illustrate the factors and solutions that need to be addressed when creating an accessible IT artifact.© 2022 by the Association for Information Systems. Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and full citation on the first page. Copyright for components of this work owned by others than the Association for Information Systems must be honored. Abstracting with credit is permitted. To copy otherwise, to republish, to post on servers, or to redistribute to lists requires prior specific permission and/or fee. Request permission to publish from: AIS Administrative Office, P.O. Box 2712 Atlanta, GA, 30301-2712 Attn: Reprints are via e-mail from [email protected]=vertaisarvioitu|en=peerReviewed
A Dynamic Capabilities Approach to Understanding the Impact of IT-Enabled Businesses Processes and IT-Business Alignment on the Strategic and Operational Performance of the Firm
Get PDFFor the past two decades, researchers have sought to understand how IT investment leads to organizational success. However, this has proven to be an elusive goal. We posit that a new perspective is needed to better understand IT investment. We must examine how the investment is enacted and reflected within the firm. We will argue that investment is enacted within the technology resources and corresponding business processes and reflected in the IT-business alignment. Based on the literature within Dynamics Capabilities Theory and IT-Business Alignment, we will propose a theoretical model that seeks to understand the impact of IT-enabled business processes and IT-business alignment on the strategic and operational success of a firm and whether the impacts experience a lag effect. Using data from fifty-eight European firms over a two-year period, we will build a structural equation model to test our theoretical model. The results indicate that alignment is important for strategic and operational success in year 1 but not in year 2. Furthermore, of the two, alignment has a stronger impact on strategic than operational success. In contrast, business process performance has an impact on organizational performance in year 1 and year 2. For both years, the impact on operational success is stronger than the strategic one. We also notice that the impact of business process performance on operational success decreases between year 1 and year 2, whereas the impact on strategic success is stronger in year 2 than in year 1.ou
Is There a Global Digital Divide for Digital Wireless Phone Technologies?
Get PDFThis research examines digital wireless phone adoption among nations and regions that will help to provide a picture of the current global digital divide. The data are drawn from 43 countries. We present a new theoretical perspective for IS research: a regional contagion theory of technology diffusion. We examine the efficacy of the new theory using empirical regularities analysis, and a vector autoregression and variance decomposition approach to establish information about the strength of the regional contagion links between countries in digital wireless phone diffusion. We found that faster growth of digital wireless phones occurs when a country has: a more well-developed telecommunications infrastructure, more competition in the wireless market, lower wireless network access costs, and fewer wireless technology standards. We also obtained a reading on cross-national influence of wireless diffusion. The countries we studied fell into three regional contagion groups: high, medium and low. The Asia Pacific countries revealed a pattern of homogeneously high regional contagion links, while Western European countries were divided across the three groups. Our findings are supported by a descriptive analysis of diffusion patterns and mini-case assessments
Extending CRM in the retail industry : an RFID-based personal shopping assistant system
Get PDFThis paper describes the research and development of a radio frequency identification (RFID)-based personal shopping assistant (PSA) system for retail stores. RFID technology was employed as the key enabler to build a PSA system to optimize operational efficiency and deliver a superior customer shopping experience in retail stores. We show that an RFID-based PSA system can deliver significant results to improve the customer shopping experience and retail store operational efficiency, by increasing customer convenience, providing flexibility in service delivery, enhancing promotional campaign efficiency, and increasing product cross selling and upselling through a customer relationship management (CRM) system. In this study, an RFID value grid for retail stores is proposed that allows managers to use RFID technology in stores to add value to the shopping experience of their customers. Four propositions are presented as the research agenda for examining the ability of RFID technology to improve the operations management of retail stores.Institute of Textiles and ClothingDepartment of ComputingSchool of Hotel and Tourism ManagementDepartment of Management and Marketin
Customer-Centric IS Application Development: Lessons from a Case of Developing an Online Auction Site
Get PDFRecent years have witnessed many organizations switching from function-oriented to customer-centric in their information systems applications designs. This paradigm shift has attracted growing attention among researchers in better understanding the design process of customer-centric IS applications; an area that has not been investigated adequately so far. This paper examines the processes of gathering and segmenting customer-centric attributes during the design stage of an IS application development by analyzing data extracted from a successful case of developing an online property auction site. The findings reveal that gathering and segmenting customer-centric attributes during the design stage of a customer-centric IS application development encompass four phases: (1) Identify customer requirements; (2) Structure customer requirements; (3) Link customer requirements to system design attributes; and (4) Review the level of customer satisfaction with the new system. We discuss the implications of our findings for both research and practice
An economic analysis of consumer learning on entertainment shopping websites
Get PDFhttps://doi.org/10.17705/1.jais.00536</p
Contributing to Rigorous and Forward Thinking Explanatory Theory
No full textIn this essay we propose ways to improve the rigor and originality of forward looking theory in the IS field. This is accomplished by proposing a set of guidelines outlining how prospective authors should prepare their manuscripts or approach their research problems so as to enhance theory. We note in particular the potential negative effect of relying too much on reference disciplines in IS theory development and call for strategies that lead to bolder and more original theory
Collective Outsourcing to Market (COM): A Market-Based Framework for Information Supply Chain Outsourcing
Get PDFThis paper discusses the importance of and a solution to separating the information flow from the physical product flow in a supply chain. Motivated by the inefficient demand forecast caused by information asymmetry and lack of an incentive among supply chain partners to share valuable information, we propose a radically new framework called collective outsourcing to market (COM) to address many information supply chain design challenges. To validate the COM framework, we consider a supply chain with one manufacturer and multiple downstream retailers. Retailers privately acquire demand forecast information that they do not have incentive to share horizontally with other retailers or vertically with the upstream manufacturer. We consider two alternative market mechanisms that can be used to outsource the information-intensive demand forecasting task for the whole supply chain. The specially organized market can be viewed as a cost effective way of acquiring quality information that, at the same time, aligns individual retailers\u27 incentives to credibly share their private information. We further discuss the real world implementation issues including market design and the costs and benefits of proposed solutions
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