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Automobile operating license no. 2789
No full textA Delaware automobile operator's license, no. 2789, issued to William B. Walton of Iron Hill, Maryland on January 1, 1920
Automobile operating license no. 2789
No full textA Delaware automobile operator's license, no. 2789, issued to William B. Walton of Iron Hill, Maryland on January 1, 1920
Serna, Justo, El pasado no existe. Ensayo sobre la historia. España, Punto de Vista Editores, 2016, 226 pp.
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Mota zurdo, david, los 40 radikales. La música contestataria vasca y otras escenas musicales: Origen, estabilización y dificultades (1980- 2015). Bilbao, ediciones beta, 2017, 275 pp.
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De Pablo, Santiago, Mota Zurdo, David y López de Maturana, Virginia, Testigo de cargo. La historia de ETA y sus víctimas en televisión, Bilbao, Ediciones Beta, 2019, 221 pp.
No full textPerformance evaluation of academic libraries: implementation model
Get PDFThis paper describes an action model to measure the performance of libraries.
The proposed model is based in the CAF – Common Assessment Framework, the Balanced Scorecard and the Analytic Hierarchy Process (AHP). The recommended performance indicators are based in the ISO 11620:1998, Adm1:2003 and ISO 2789:2003.
The relative weights for each performance measure are calculated using the AHP. The AHP computes the weights of the performance measures in two steps:
• Comparing (pairwise) the performance measures under each criterion;
• Comparing (pairwise) the major criteria of the proposed model.
The main purpose of this model is to improve the performance of libraries and to develop benchmarking techniques.
The model was tested using the opinion of ten university librarians. According to the data, the most important criteria, by decreasing order of importance, are: customer satisfaction, impact on society, leadership and financial perspective
Casanova, Julián y Gil Andrés, Carlos, Breve historia de España en el siglo XX. Barcelona, Ariel, 2012, 267 pp.
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