1,721,361 research outputs found
Meharg, Samuel P, 18404
No full textThis record was harvested from a previous catalogue system and will be withdrawn in 2025. Information in this record may be superseded or incomplete. Visit this record in UMA's new catalogue at: https://archives.library.unimelb.edu.au/nodes/view/404601Surname: MEHARG. Given Name(s) or Initials: SAMUEL P. Military Service Number or Last Known Location: 18404. Missing, Wounded and Prisoner of War Enquiry Card Index Number: V-1114.241460
Item: [2016.0049.36884] "Meharg, Samuel P, 18404
The place of ISO 18404:2015 in organisational improvement
Get PDFPurpose – This paper gives the background to the ISO 18404:2015 standard and explains its rationale. It aims to correct misconceptions and erroneous statements about the standard and to demonstrate the usefulness of the standard in a wide range of application sectors. Design/methodology/approach – A review of recently reported misconceptions and erroneous statements is presented and clarifications are provided. A qualitative interview approach was utilised to obtain the views of leading academics and practitioners familiar with Six Sigma and Lean in a range of sectors and from different parts of the world. This includes the results of a survey for capturing expectations and requirements for the next ISO18404 version. Findings – Clarifications were needed to correct some misconceptions and erroneous statements in recently published work. However, on review, the reports of the interviews in Antony et al. (2021) indicate that most Lean Six Sigma professionals have positive experiences with ISO 18404:2015 and see the advantages of a common standard in helping continuous improvement deployment. Possible causes of some reported negative results are already scheduled to be addressed in the forthcoming review of ISO 18404:2015. Research limitations/implications – A very real constraint when conducting research into ISO 18404:2015 is to obtain a view of the standard which is balanced with respect to those who have a vested interest in its continuation and evolution, or not. Whilst the current authors cannot claim to be any more objective than previous authors, they are highly knowledgeable about the reality of the standard. Originality/value – The paper gives a clear description of the ISO standard development process and provides a resource for insight into the value or non-value add of a standard in Six Sigma and Lean, and the appropriate details of such a standard. This forms the basis of a case for the implementation of the standard for organisations currently trying to decide whether or not to implement it
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Direct work observations for workflow improvement and ISO 18404 competency development
Get PDFDirect Work Observation (DWO) is a fundamental Lean technique used to interact with site teams and observe critical activities to improve processes. The process of DWO includes planning the study, observing processes, collecting data, interacting with site teams and identifying areas for improvement. DWO are also reported as first run studies and time & motion studies, however, their use aligned with ISO 18404 competency development is unexplored. By sharing how DWOs were conducted, and the approach taken, this paper explores the dual role of DWOs to improve workflow and support Lean professionals in achieving ISO 18404 certification. Out of 25 DWOs conducted across a UK highway alliance, three DWOs are explored in this paper because they involved ISO 18404 candidates who were seeking to develop their portfolio of evidence whilst improving workflow. Insights from interviews with ISO 18404 candidates reveal that DWOs contribute significantly to both ISO 18404 hard and soft skill development, aligning with the framework’s requirements. Some challenges were also identified, such as lack of make-ready that contributed to waste and inefficiencies, the danger that site teams could feel they were being audited, and the risk that enough follow-ups to DWOs are not conducted to measure improvement effectiveness
Assessing ISO 18404 standard applicability in the service sector: a qualitative study
No full textThis research aims to establish the applicability of the International Organisation for Standardisation (ISO) 18404 standard to the service sector, identify any required amendments and identify the critical success factors and barriers to deploying the standard within the service sector. Design/methodology/approach The study used a qualitative approach by interviewing operational excellence (OPEX) professionals who work in the service sector. Findings The findings indicate a significant lack of knowledge about the existence of the standard and a general scepticism regarding the applicability of the current ISO 18404 standard to the service sector. Research limitations/implications Limited examples of the application of ISO 18404 in organisations exist, as only a few organisations have adopted the standard. Therefore, the research focussed on the challenges and obstacles that experienced OPEX professionals perceived could be an issue. Originality/value The study will aid service sector organisations in understanding the standard and, subsequently, determine whether to pursue it as part of an OPEX programme. This research is the first study on the application of ISO 18404 to the service sector.peer-reviewe
Assessing ISO 18404 standard applicability in the service sector a qualitative study
Get PDFPurpose.
This research aims to establish the applicability of the International Organisation for Standardisation (ISO) 18404 standard to the service sector, identify any required amendments and identify the critical success factors and barriers to deploying the standard within the service sector.
Design/methodology/approach.
The study used a qualitative approach by interviewing operational excellence (OPEX) professionals who work in the service sector.
Findings.
The findings indicate a significant lack of knowledge about the existence of the standard and a general scepticism regarding the applicability of the current ISO 18404 standard to the service sector.
Research limitations/implications.
Limited examples of the application of ISO 18404 in organisations exist, as only a few organisations have adopted the standard. Therefore, the research focussed on the challenges and obstacles that experienced OPEX professionals perceived could be an issue.
Originality/value.
The study will aid service sector organisations in understanding the standard and, subsequently, determine whether to pursue it as part of an OPEX programme. This research is the first study on the application of ISO 18404 to the service sector
A study into the pros and cons of ISO 18404:viewpoints from leading academics and practitioners
No full textPurpose: This paper aims to present and summarise the arguments for and against the ISO 18404 standard and the perceived advantages and disadvantages of implementing it. Design/methodology/approach: A qualitative interview approach was utilised by interviewing a panel of leading academics and practitioners familiar with Lean Six Sigma. Findings: The results indicate that Lean Six Sigma professionals have conflicting opinions on ISO 18404. An overwhelming majority of the panel questioned the “quality” of the standard and whether it is “fit for purpose”, while others see the advantages of a common standard in helping continuous improvement deployment. Research limitations/implications: As the standard has not been widely adopted, there were limited examples on ISO 18404 discussion in the literature. Much of the current literature focuses on the theoretical application of the standard, with sparse practical examples providing case study deployment. Also, the interviews were short and at a high level. There is an opportunity for further study and analysis. It was difficult to find qualified interviewees who were familiar with the standard. A very real constraint when conducting research into ISO 18404 is to obtain a balanced view of the standard from those who have a vested interest in its continuation and evolution, or not. Originality/value: The paper provides a resource for people to obtain insight into the value or non-value add of a standard in Lean Six Sigma and the appropriate details of such a standard. These results can form the basis of a case for the implementation of the standard for those organisations currently trying to decide whether to implement it or not.</p
The misplacement of ISO 18404:2015 in organisational improvement: a point-counterpoint article
No full textThis paper gives the background to the ISO 18404:2015 standard and explains its rationale. It aims to rebut the Oudrhiri et al. (2022) paper. Furthermore, this paper adds further evidence of the misplacement and unfitness for use of the standard, as evidenced in the previous work by Antony et al. (2021, 2022). A point-counterpoint methods approach with a literature review of studies available on ISO 18404:2015 to respond to the Oudrhiri et al. (2022) study. The findings indicate that Oudrhiri et al.'s (2022) work is not open minded in relation to ISO18404. Each point raised in the Oudrhiri et al. (2020) study has been answered and counter-argued. Other than Antony et al.'s three studies (2021 and 2022) and Oudrhiri et al.¿s (2022) study empirical studies looking into the impact of the ISO 18404 standard in the literature were limited. As the literature has shown, many companies are not utilising the standard given its current format; hence, a lack of information relating to the practical implementation is sparse. The findings indicate that Oudrhiri et al.'s (2022) work can be answered and counter-argued. This study consolidates and strengthens the findings from the three studies by Antony et al. (2021 and 2022) and acts as a rebuttal to the Oudrhiri et al. (2022) study.peer-reviewe
The misplacement of ISO 18404:2015 in organisational improvement : a point-counterpoint article
Get PDFPurpose.
This paper gives the background to the ISO 18404:2015 standard and explains its rationale. It aims to rebut the Oudrhiri et al. (2022) paper. Furthermore, this paper adds further evidence of the misplacement and unfitness for use of the standard, as evidenced in the previous work by Antony et al. (2021, 2022).
Design/methodology/approach.
A point-counterpoint methods approach with a literature review of studies available on ISO 18404:2015 to respond to the Oudrhiri et al. (2022) study.
Findings.
The findings indicate that Oudrhiri et al.'s (2022) work is not open minded in relation to ISO18404. Each point raised in the Oudrhiri et al. (2020) study has been answered and counter argued.
Research limitations/implications.
Other than Antony et al.'s three studies (2021 and 2022) and Oudrhiri et al.’s (2022) study empirical studies looking into the impact of the ISO 18404 standard in the literature were limited. As the literature has shown, many companies are not utilising the standard given its current format; hence, a lack of information relating to the practical implementation is sparse.
Practical implications.
The findings indicate that Oudrhiri et al.'s (2022) work can be answered and counter argued.
Originality/value.
This study consolidates and strengthens the findings from the three studies by Antony et al. (2021 and 2022) and acts as a rebuttal to the Oudrhiri et al. (2022) study
Going Beyond Counting First Authors in Author Co-citation Analysis
Get PDFThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
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