1,750,095 research outputs found
Inscriptions 1169 à 1177
No full textInscriptions 1169 à 1177. In: Revue épigraphique du Midi de la France, tome 3, N°83, 1896. pp. 431-436
1177, 24/7? User perceptions of human elements in the chatbot "1177 direkt" in Region Uppsala
No full textIn the realm of healthcare, the significance of chatbots cannot be overstated. These systems play multifaceted roles, from distributing medical information to making appointments, checking symptoms, and managing medications. At the same time, there is a surge in the development and adoption of human-like conversational agents, such as Apple’s Siri, Amazon’s Alexa and Microsoft’s Cortana. Previous research is divided about whether human-likeness in chatbots is favourable. This study therefore seeks to explore how users in Region Uppsala perceive human elements in relation to 1177 direkt, using the following research questions: 1) What are the advantages and disadvantages of 1177 direkt, a non-human-like chatbot? 2) How does the presence/absence of human elements affect user perceptions of the chatbot’s a) reliability, b) functionality, and c) effectiveness? 3) What changes do users suggest in regards to the human element of 1177 direkt? Ten users were interviewed and qualitative content analysis was done on the material to generate four themes. The Uses and Gratifications model and a unique triad of reliability, functionality and effectiveness was applied on the themes. Results show that 1177 direkt offers significant media appeal in providing medical assistance in an easy and timely manner. However, the chatbot needs to become more adaptable to different user needs and contexts. With the addition of human elements such as greetings, acknowledge words, emoticons and natural language processing, 1177 direkt can offer users a more reliable, effective and functional eHealth experience. Concrete recommendations are presented to help policy-makers and developers in Region Uppsala improve 1177 direkt, which can benefit both healthcare receivers and healthcare workers in Sweden. The present study focuses on 20-29 year old students and recent graduates, seeing as this is the age group most commonly found amongst 1177 direkt users. It is important to include other demographics in eHealth development. Future research can therefore explore how the digital divide influences user experiences of healthcare chatbots
Going Beyond Counting First Authors in Author Co-citation Analysis
Full text linkThe present study examines one of the fundamental aspects of author co-citation analysis (ACA) - the way co-citation
counts are defined. Co-citation counting provides the data on which all subsequent statistical analyses and mappings
are based, and we compare ACA results based on two different types of co-citation counting - the traditional type that
only counts the first one among a cited work's authors on the one hand and a non-traditional type that takes into
account the first 5 authors of a cited work on the other hand. Results indicate that the picture produced through this non-traditional author co-citation counting contains more coherent author groups and is therefore considerably clearer. However, this picture represents fewer specialties in the research field being studied than that produced through the traditional first-author co-citation counting when the same number of top-ranked authors is selected and analyzed. Reasons for these effects are discussed
1177, 24/7? User perceptions of human elements in the chatbot "1177 direkt" in Region Uppsala
No full textIn the realm of healthcare, the significance of chatbots cannot be overstated. These systems play multifaceted roles, from distributing medical information to making appointments, checking symptoms, and managing medications. At the same time, there is a surge in the development and adoption of human-like conversational agents, such as Apple’s Siri, Amazon’s Alexa and Microsoft’s Cortana. Previous research is divided about whether human-likeness in chatbots is favourable. This study therefore seeks to explore how users in Region Uppsala perceive human elements in relation to 1177 direkt, using the following research questions: 1) What are the advantages and disadvantages of 1177 direkt, a non-human-like chatbot? 2) How does the presence/absence of human elements affect user perceptions of the chatbot’s a) reliability, b) functionality, and c) effectiveness? 3) What changes do users suggest in regards to the human element of 1177 direkt? Ten users were interviewed and qualitative content analysis was done on the material to generate four themes. The Uses and Gratifications model and a unique triad of reliability, functionality and effectiveness was applied on the themes. Results show that 1177 direkt offers significant media appeal in providing medical assistance in an easy and timely manner. However, the chatbot needs to become more adaptable to different user needs and contexts. With the addition of human elements such as greetings, acknowledge words, emoticons and natural language processing, 1177 direkt can offer users a more reliable, effective and functional eHealth experience. Concrete recommendations are presented to help policy-makers and developers in Region Uppsala improve 1177 direkt, which can benefit both healthcare receivers and healthcare workers in Sweden. The present study focuses on 20-29 year old students and recent graduates, seeing as this is the age group most commonly found amongst 1177 direkt users. It is important to include other demographics in eHealth development. Future research can therefore explore how the digital divide influences user experiences of healthcare chatbots
1177 with digital aids for visual impairments
No full textBakgrund: Offentliga tjänster som 1177 har via ”Lagen om tillgänglighet till digital offentlig service” krav på att de ska vara tillgängliga for alla i Sverige oavsett funktionsvariationer. Men hur bra fungerar en tjänst som 1177 for en målgrupp med grövre synnedsättningar och behov att använda digitala verktyg för att använda 1177? Det här arbetet vill undersöka det med de har två fragorna: Vilka synpunkter har de med synnedsättning om 1177? och Hur är deras upplevelser jämfört med de krav från “Lagen om tillgänglighet till digital offentlig service” som ställs på 1177? via en fallstudie. Metod: Data samlades in via kvalitativa intervjuer och användartester. I testerna utformades ett antal scenarion kring lagkraven och vissa av Jakob Nilsens 10 användbarhetsprinciper för design av användargränssnitt. Även samlades data in från Myndigheten för digital förvaltning in, då i form av klagomål från användare av 1177. Resultat: Resultatet av arbetet är att 1177 är en bra fungerande tjänst när det gäller normal användning av tjänsten. Exempelvis se bokade tider eller meddelanden, men där det blir problem är när användarna ska börja leta reda på funktioner som de ej normalt sett använder. Problematiken då är bland annat att det ej finns en sökfunktion att använda eller att rubriker inte alltid används. Det vanligaste problemet som kom fram var att logga in med BankID då skanna en QR-kod blev mycket problematisk. Slutsatser: 1177 ar en bra tjänst i stort men den har sina problem. Vissa av problemen skulle gå att lösas med en sökfunktion och andra lösas med att användaren själv får välja vad för innehåll som ska visas.Background: Public services such as 1177 have, via the Swedish law “Lagen om tillgänglighet till digital offentlig service”, a requirement to ensure accessibility of the service to everyone in Sweden. But how well does a service like 1177 work for a group with severe visual impairments and the need to use digital tools to be able to use 1177? This paper wants to examine it with these two questions: What point of views do they with visual impairments have of 1177? and How do their experiences compare to the requirements from the law Lagen om tillgänglighet till digital offentlig service? via a case study. Method: Data were collected via qualitative interviews and user tests. In the test, several scenarios were designed around the legal requirements and some of Jakob Nilsen’s 10 usability heuristics for the design of user interfaces. Data was also collected from the Swedish Ägency for Digital Ädministration, then in the form of complaints from users of 1177. Results: The result of the work is that 1177 is a well functioning service when it comes to normal use of the service. For example, see booked times or messages, but where the problems start is when the users start to look for or use a function they do not normally use. The problem when looking for a function can be that it is not obvious where it is and that there is no search function. But the most common problem is when signing in on a computer with mobile BankID, you must scan a QR code and that is very problematic when the user is visually impaired. Conclusions: 1177 is a good service in large but it has its problems. Some of the problems can be solved by a search function and others can be solved by letting the users decide what information to be shown
Seniors' Use and Experience of 1177.se : A Qualitative Analysis
No full textRegeringen är skyldig att framställa och tillhandahålla allmänna tjänster till alla medborgare oberoende av åldersgrupp, etnicitet och kön. Regeringen har som ambition att digitalisera offentliga sektorer för att skapa en mer lättillgänglig och effektiv service, med målet att skapa en enklare vardag för medborgare. Den digitala vårdtjänst som används mest bland svenska pensionärer är 1177.se. Trots detta är personer på 65 år och uppåt som använder 1177.se betydligt färre procentuellt än personer i yngre åldrar. Detta utgör en motsägelse i förhållande till regeringens riktlinjer och mål. Tidigare studier av 1177.se har bland annat sammanställt användarstatistik och undersökt allmän användbarhet. Det har dock inte gjorts några kvalitativa studier av vilka faktorer som påverkar användningen och upplevelsen bland äldre som använder 1177.se:s personliga e-hälsoservice. Denna studie tillämpar en kvalitativ forskningsstrategi och använder sig av semistrukturerade intervjuer baserade på Unified Theory of Acceptance and Use of Technology (UTAUT). Därefter genomförs tematisk analys av intervjuerna, vilket resulterar i nio teman. Vi placerar in temana i UTAUT och gör två iakttagelser. Vi identifierar för det första ett samband mellan 1177:s ständiga tillgänglighet och informanternas benägenhet att använda 1177.se som ett sätt att undvika telefonköer. För det andra noterar vi att informanterna känner sig socialt tvingade av sina vårdgivare att använda 1177.se. Baserat på dessa resultat föreslår vi ändringar i UTAUT. Våra resultat indikerar ett centralt problem rörande hur vården introducerar 1177.se till nya användare, vilket tyder på att det behövs tydligare information. Vi föreslår att framtida jämförande studier av 1177.se utförs på yngre åldersgrupper, med stöd mot våra förändringar i UTAUT. Vi föreslår också att framtida studier undersöker åsikter om 1177.se hos äldre personer som inte använder 1177.se. Till sist föreslår vi att framtida studier undersöker hur interaktionsdesignen på 1177.se kan förbättras.The Government is responsible for producing and providing services of general economic interest to all citizens, regardless of the citizens’ age group, ethnicity, and gender. The Government has an ambition of digitizing public sectors to increase service availability and efficiency, ultimately simplifying everyday life for citizens. The patient portal most widely used by Swedish pensioners is 1177.se. Despite this, people aged 65 and above who use 1177.se are significantly fewer in percentage than people of younger ages. This poses a contradiction in relation to the guidelines and goals outlined by the Government. Previous studies conducted on 1177.se have looked into usage statistics and general usability. However, no qualitative studies have been conducted on which factors influence the usage and experience among seniors using 1177.se’s personal e-services. This study takes on a qualitative research strategy, using semi-structured interviews based on Unified Theory of Acceptance and Use of Technology (UTAUT). Thematic analysis of the interviews is then conducted, resulting in nine themes. The themes are placed into UTAUT, and from this we make two observations. Firstly we identify a relationship between the constant availability of 1177.se and respondents’ propensity to use 1177.se as a means to veer off phone queues. Secondly we note that our respondents feel socially imposed by their caregivers to use 1177.se. Based on these findings we propose modifications to UTAUT. Our results indicate a central problem with how 1177.se is being introduced to patients, suggesting clearer information about 1177.se is needed. We suggest that future comparative studies of 1177.se be conducted on younger age groups, taking into account our modifications to UTAUT. We also suggest that future studies examine opinions about 1177.se among older people who are not users of 1177.se. Finally, we suggest that future studies examine how the interaction design on 1177.se can be improved
Seniors' Use and Experience of 1177.se : A Qualitative Analysis
No full textRegeringen är skyldig att framställa och tillhandahålla allmänna tjänster till alla medborgare oberoende av åldersgrupp, etnicitet och kön. Regeringen har som ambition att digitalisera offentliga sektorer för att skapa en mer lättillgänglig och effektiv service, med målet att skapa en enklare vardag för medborgare. Den digitala vårdtjänst som används mest bland svenska pensionärer är 1177.se. Trots detta är personer på 65 år och uppåt som använder 1177.se betydligt färre procentuellt än personer i yngre åldrar. Detta utgör en motsägelse i förhållande till regeringens riktlinjer och mål. Tidigare studier av 1177.se har bland annat sammanställt användarstatistik och undersökt allmän användbarhet. Det har dock inte gjorts några kvalitativa studier av vilka faktorer som påverkar användningen och upplevelsen bland äldre som använder 1177.se:s personliga e-hälsoservice. Denna studie tillämpar en kvalitativ forskningsstrategi och använder sig av semistrukturerade intervjuer baserade på Unified Theory of Acceptance and Use of Technology (UTAUT). Därefter genomförs tematisk analys av intervjuerna, vilket resulterar i nio teman. Vi placerar in temana i UTAUT och gör två iakttagelser. Vi identifierar för det första ett samband mellan 1177:s ständiga tillgänglighet och informanternas benägenhet att använda 1177.se som ett sätt att undvika telefonköer. För det andra noterar vi att informanterna känner sig socialt tvingade av sina vårdgivare att använda 1177.se. Baserat på dessa resultat föreslår vi ändringar i UTAUT. Våra resultat indikerar ett centralt problem rörande hur vården introducerar 1177.se till nya användare, vilket tyder på att det behövs tydligare information. Vi föreslår att framtida jämförande studier av 1177.se utförs på yngre åldersgrupper, med stöd mot våra förändringar i UTAUT. Vi föreslår också att framtida studier undersöker åsikter om 1177.se hos äldre personer som inte använder 1177.se. Till sist föreslår vi att framtida studier undersöker hur interaktionsdesignen på 1177.se kan förbättras.The Government is responsible for producing and providing services of general economic interest to all citizens, regardless of the citizens’ age group, ethnicity, and gender. The Government has an ambition of digitizing public sectors to increase service availability and efficiency, ultimately simplifying everyday life for citizens. The patient portal most widely used by Swedish pensioners is 1177.se. Despite this, people aged 65 and above who use 1177.se are significantly fewer in percentage than people of younger ages. This poses a contradiction in relation to the guidelines and goals outlined by the Government. Previous studies conducted on 1177.se have looked into usage statistics and general usability. However, no qualitative studies have been conducted on which factors influence the usage and experience among seniors using 1177.se’s personal e-services. This study takes on a qualitative research strategy, using semi-structured interviews based on Unified Theory of Acceptance and Use of Technology (UTAUT). Thematic analysis of the interviews is then conducted, resulting in nine themes. The themes are placed into UTAUT, and from this we make two observations. Firstly we identify a relationship between the constant availability of 1177.se and respondents’ propensity to use 1177.se as a means to veer off phone queues. Secondly we note that our respondents feel socially imposed by their caregivers to use 1177.se. Based on these findings we propose modifications to UTAUT. Our results indicate a central problem with how 1177.se is being introduced to patients, suggesting clearer information about 1177.se is needed. We suggest that future comparative studies of 1177.se be conducted on younger age groups, taking into account our modifications to UTAUT. We also suggest that future studies examine opinions about 1177.se among older people who are not users of 1177.se. Finally, we suggest that future studies examine how the interaction design on 1177.se can be improved
Variations on the Author
Full text link“Variations on the Author” discusses two of Eduardo Coutinho’s recent films (Um Dia na Vida, from 2010, and Últimas Conversas, posthumously released in 2015) and their contribution to the general question of documentary authorship. The director’s filmography is characterized by a consistent yet self-effacing form of authorial self-inscription: Coutinho often features as an interviewer that rather than express opinions propels discourses; an interviewer that is good at listening. This mode of self-inscription characterizes him as an author who is not expressive but who is nonetheless markedly present on the screen. In Um Dia na Vida, however, Coutinho is completely absent form the image, while Últimas Conversas, on the contrary, includes a confessional prologue that moves the director from the margins to the center of his films. This article examines the ways in which these works stand out in the filmography of a director who offers new insights into the notion of cinematic authorship
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