KARYA DOSEN Fakultas Ekonomi UM
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Tanggungjawab Sosial Perusahaan dalam Perspektif Ekonomi Syariah dan Implementasinya
No full textThe concept of Corporate Social Responsibility (CSR), still remains controversial among businessmen and academicians. Groups that reject the fundamental argument of TSP are based on a view that places free of material aspects of the dimension values in a dominant position. They also considered that that the company is a for-profit organization and not a person or a social organization. Groups that support CSR believes that the company can not be separated from the individuals involved in it, namely the owners and employees. Therefore, they should not only think about the financial benefits for companies, but also must have sensitivity and concern for the public, especially people who live around the company, because society is the source of all resources and reproduced by the company. In the Islamic economic perspective, according to the philosophy, foundations, pillars and objectives, then the CSR and business institutions should have a partner who clearly remember the ethos of business-based faith of Islam, also provide benefits not only for wealth creation and economic development but also to promote social justice. Business people are careless and do not keep the ethics, could threaten social relationships and harm consumers, the environment, and even him. In its implementation, the government should keep a watch on all behavior that could endanger economic and social development such as dishonesty, fraud, and injustice as the prerequisite qualities required for social harmony and development based on justice. In addition, the government must guarantee the fulfillment of law and respect for individual property rights as well as building awareness to all levels of society
Sikap Akuntan Pendidik Terhadap Pengungkapan Aktivitas Sosial Perusahaan
No full textThis study aims to know the attitudes of accountant academician for corporate social disclosures. The samples used are 38 accountant academician. The method to analyze data is statistics descriptive. The result of this study indicates the reporting of social activity is important according to respondents. In this case, the role Ikatan Akuntan Indonesia (IAI) is expected to provide support for implementation social accounting. Customer satisfaction is the most important for companies in the social activities than the other items. Keywords: Accountant Academician, Corporate Social Responsibility, Stakeholder, Regulation, Social Nor
Peran Kompensasi dan Maintenance dalam Quality of Work Life pada Organisasi
No full textPaper ini mengkaji bentuk kompensasi, program maintenance, program quality of work life, dan peranan kompensasi dan maintenance dalam quality of work life pada organisasi suatu perusahaan dengan menggunakan kajian studi pustaka. Sistem kompensasi yang diterapkan pada perusahaan meliputi kompensasi finansial dan nonfi-nansial. Program maintenance yang diterapkan pada organisasi perusahaan mencakup: komunikasi kerja, kesehatan dan keselamatan kerja, pengendalian konflik kerja, konseling kerja, hubungan serikat karyawan, dan perundingan kolektif, sedangkan program quality of work life meliputi: desain pekerjaan, manajemen partisipasi, pengembangan organisasi, dan lingkaran kualitas. Kompensasi dan maintenance berperanan positif dan signifikan dalam quality of work life pada organisasi suatu perusahaan. Kata-kata kunci: kompensasi, maintenance, and quality of work lif
'Facebook' dan Peningkatan Modal Sosial
No full textThis paper attempted to see how Is the usage of social network called facehook can increase social capital and gain mutual benefit between users. Looking at benefits of social capital in increasing the welfare of society, we need ways to increase social capital. Social capital is often being researched in villages where the relation of the society is very strong. But in cities there are lack of ways to increase social capital. The result is facebook has benefit in increasing social capital if we see the components of social capital which are trust, networking and norms dan give economic and political benefit but it can not replace direct interaction between people. Key words: Social Capital, Mutual Benefit, Trust, Networking, Norm
Analisis Triple Bottom Line Reporting Alternatif Pengungkapan Akuntansi Pertanggungjawaban Sosial Perusahaan
No full textShape of company's attention to it's enviroment, appears an it's activity and policy and lined by the company. Accounting as an unseparated part of business, also gives constribution on responding company's social attention with the development of the expression of social accounting, insluding social revealenue in Triple Botton Line Reporting. This research is description research and the population is annual report (2005) of go public companies in BEJ. The samples are SS companies (15% from all population ). The tool is Kruskal Walls Test. The purpose is to understand is there any difference on the theme of reucalane that has been done by group of company listed BEJ. The result of this reserch showed that there is no significant difference between company group on revealing public and enviromental there but there is significant difference on labour theme. It happened because of the different type of company activity, company sensivity and company target. Key words: Triple bottom line reporting, accounting responsibilit
Pengaruh Kualitas Pelayanan Terhadap Loyalitas Pelanggan (Studi pada Rumah Makan Retno Kota Blitar)
No full textThis research was conducted to know the influence level of the quality of service towards Retno restaurant's customer' loyality in Blitar. The Free variable in this research were direct evidence tangible (X1), reliability (X2), responsible (X3), assurance (X4), and empathy (X5), beside it bundle variable is customer's loyalty (Y). Based on this research, the conclusion was partially and simultaneously, there is a positive influence quality of service towards the customers' loyalty. On the other hands, empathy is dominant variable to influence the Retno Restaurant customers' loyalty in Blitar. Key Words: service quality, customer's loyalt
Analisis Perbandingan Return, Abnormal Return, dan Trading Volume Activity sebelum dan sesudah Idul Fitri
No full textThis study aims to determine whether there is a difference in the amount indicated by the return, abnormal return, and trading volume activity between before and after Idul Fitri, The study population is all companies listed in Indonesia Stock Exchange period 2005-2007. Sample was purposive sampling method with the criteria in the form of food and beverage company's shares are actively traded during the period 2005-2007. Analytical techniques used are different test paired sample t-test with a significance of 0.05 The results showed that there is no difference between the period of estimation return with window period. There are differences that indicated abnormal return during the period compared to the estimated window period. There were no differences in trading volume activity during the period of estimation window period. Return during the period before and after the feast day showed no difference. There was no difference in abnormal return and trading volume of activity for the period before and after the holiday Idul Fitri Keywords: return, abnormal return, trading volume activity, idulfitr
ANALISIS PENGARUH DIMENSI KUALITAS JASA TERHADAP LOYALITAS PELANGGAN PADA BENGKEL PT BLITAR TATA INDAH MOTOR
No full textThis research aims at examining the effect of services quality performance consisting tangibles, reliability, responsiveness, assurance, empathy, to customer loyalty at PT Blitar Tata Indah Motor. Data in this research was collected through interview, questionnaire, and documentation from 100 customers of PT Blitar Tata Indah Motor, Using data analysis technique of multiple linier regression, this research provides evidences: the comparative result of F test has point out that services quality has impacted simultaneously on the customer loyalty; tangibles, reliability, responsiveness, and assurance affect significantly by partial the customer loyalty of the firm, while the other, empathy, show no significantly effects on the customer loyalty; Partially, the tangibles of service quality has dominant factor effects to customer loyalty of the firm. Based on these findings it is recommended that firms provide suggested boxes and guidance concerning to mechanics so that PT Blitar Tata Indah Motor is able to maintain customer loyalty sustainability. Keywords: Services quality performance, customer loyalt
Budaya Organisasi, Komitmen Organisasional Pimpinan dan Pengaruhnya Terhadap Kepuasan Kerja dan Kinerja Karyawan Bank
No full textThis study was intended to reveal the effect of organizational Culture and organizational leader's commitment toward employee job satisfaction and the effect toward employee performance. The study was carried out by taking the population of employee in all Syariah banks in Malang City, with the number of population was 1881 employee and 200 samples were taken with random sampling. Questionnaire was used to obtain data, and to analysis the data, SEM analysis and AMOS program were applied. The result of study indicated that: (1) there was an effect of organizational culture toward syariah bank employee job satisfaction (2) there was an effect of organizational culture toward syariah bank employee performance (3) there was an effect of leader's commitment toward employee job satisfaction (4) there was an effect of leader's commitment toward syariah bank employee performance (5) there was an effect of job satisfaction toward syariah bank employee performance (6) there was an effect of organizational culture toward syariah bank employee performance through job satisfaction (7) there was an effect of leader's commitment toward employee performance through instructor's job satisfaction. Empirically this study was proved significant, therefore the management of Syariah Bank in Malang City was expected to develop organizational culture and leader's commitment should have paid attention to Islamic values beside applying contemporary management approach from western culture, in the effort to build employee syariah bank job satisfaction and hopefully it would have an effect in the increase of employee performance improvement. Keywords: organizational culture, leader's organizational commitment, job satisfaction and Syariah Bank Employee performanc
Analisis Faktor Atmosfer Toko Pada Ratu Swalayan Gajahmada Malang
No full textABSTRAK Suwito, Iin Rosalia.2013. Analisis Faktor Atmosfer Toko Pada Ratu Swalayan Gajahmada Malang. Skripsi, Jurusan Manajemen Fakultas Ekonomi Universitas Negeri Malang. Pembimbing: (1) Drs. Djoko Dwi Kusumajanto, M.Si, (II) Handri Dian Wahyudi, SE, SPd., M.Sc Kata Kunci: Atmosfer Toko, Store Exterior, General Interior, Store Layout, Interior Display.Semakin banyak bisnis ritel yang berkembang saat ini membuat pelaku usaha harus lebih kreatif dalam menarik minat konsumen. Salah satu cara yang tepat adalah menciptakan atmosfer toko yang menarik konsumen sehingga konsumen berminat dan betah berlama-lama dalam berbelanja. Penelitian ini bertujuan mengetahui validitas indikator dalam variabel atmosfer toko dan melihat apakah tiap variabel telah dipertimbangkan oleh Ratu Swalayan Gajahmada Malang.Penelitian ini dilakukan di Ratu Swalayan Gajahmada Malang pada bulan November 2012 sampai Maret 2013. Penelitian ini menggunakan analisis deskriptif dan analisis faktor konfirmatori. Analisis konfirmatori berguna untuk mencari indikator pada suatu variabel yang sudah terbentuk dengan berdasar pada teori yang sudah ada.Jenis populasi dalam penelitian ini adalah infinite population dimana jumlah populasi tidak diketahui pasti. Penentuan sampel yang dipakai dalam penelitian ini adalah jenis accidental sampling dengan penentuan sampel secara kebetulan bertemu namun tetap dengan syarat yang sesuai dengan objek penelitian. Peneliti menentukan sampel sebanyak 100 responden.Hasil analisis yang telah dilakukan peneliti menunjukkan bahwa variabel Store Exterior, General Interior, Store Layout, dan Interior Display terdapat di Ratu Swalayan Gajahmada Malang. Pada faktor Store Exterior (X1) indikator yang dipertimbangkan adalah ukuran gedung yang memberi kesan luas dan tinggi dengan besar prosentase 73,3%. Pada variabel General Interior (X2) indikator yang dipertimbangkan adalah pemilihan warna tembok yang memberi kesan bersih dengan besar prosentase 64,7%. Pada variabel Store Layout (X3) indikator yang dipertimbangkan adalah pengaturan antar rak baik dan memudahkan dalam bergerak dengan besar prosentase 84,3%. Variabel Interior Display (X4) memiliki indikator yaitu pemajangan poster iklan barang menarik dengan besar prosentase 78,7%.Berdasarkan hasil penelitian ini, maka peneliti menyarankan pada Ratu Swalayan Gajahmada Malang agar hasil penelitian digunakan sebagai bahan evaluasi dengan melihat faktor-faktor yang paling dominan sehingga dapat menciptakan atmosfer toko yang tepat. Misalnya dengan meningkatkan kualitas indikator tertinggi agar konsumen betah berbelanja di Ratu Swalayan Gajahmada Malang.