Jurnal Sistem Informasi
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Impact of Implementation of Information Security Risk Management and Security Controls on Cyber Security Maturity (A Case Study at Data Management Applications of XYZ Institute)
Get PDFInformation security is an important concern for governments and industry due to the increase in cyber attacks during Covid-19. The government is obliged to maintain information security in implementing an Electronic-Based Government System following Presidential Regulation of the Republic of Indonesia Number 95 of 2018. To overcome this problem, the XYZ Institute needs an approach to implementing information security risk management and information security controls. This study aims to risk identification, risk analysis, risk evaluation, risk treatment, risk acceptance, risk control, and analysis of cyber security maturity gaps in the domain of governance, identification, protection, detection, and response. ISO/IEC 27005:2018 as guidance for conducting risk assessments. The code of practice for information security control uses the ISO/IEC 27002:2013 standard and assessing maturity using the cyber security maturity model version 1.10 developed by the National Cyber and Crypto Agency of the Republic of Indonesia. The results show that the cyber maturity value increased from 3.19 to 4.06 after implementing 12 new security controls
Comparison of User Experience between Goal-directed and Experiential Users on Customer Satisfaction in Tourism Marketplace
Get PDFThis research aimed to examine the effect of user experience on Pigijo’s website www.pigijo.com on Pigijo customer satisfaction by using an experimental study and comparing between two different groups of user behavior, namely goal-directed and experiential. The experiment was conducted using an accidental purposive sampling technique on 60 respondents divided into two groups based on user behavior. The data collection of this experiment used a questionnaire that had been tested for validity and reliability, then carried out various tests and analyses such as descriptive analysis, t-test, and regression tests. As a result of the research. It was found that the user experience on the www.pigijo.com website has a positive relationship and influence on Pigijo customer satisfaction, where the goal-directed group has a higher average rating (69.40%) and affects customer satisfaction more positively compared to the experiential group (65.50%)
ADOPTION OF INFORMATION TECHNOLOGY AND ACCEPTANCE OF LEARNING MANAGEMENT SYSTEMS DURING PANDEMIC COVID-19 IN INDONESIA
Get PDFThe COVID-19 pandemic that emerged in 2019, in wuhan, Hubei province, China has spread almost throughout the world, including Indonesia. The impact of the virus is that the government has issued public policies, which include social distancing, social isolation, and self-quarantine. Various sectors must implement the policy. Several companies in Indonesia have to enforce working from home for all their employees, including educational institutions in Indonesia, from the level of Playgroups, Early Childhood Education, Kindergartens, Elementary Schools, Junior High Schools, Public High Schools or Senior High Schools. Vocational High Schools and Universities also apply an online learning process from home. Information Technology provides solutions for the education system in Indonesia in these difficult times, so that the learning process can continue. In previous studies, an exploration of the Unified Theory of Acceptance and Use of Technology (UTAUT) model with social isolation variables, and corona fear moderating variables was carried out on the Behavioral Intentions of the Learning Management System and the Behavior of the Use of Learning Management Systems among General or Vocational High School students. Data analysis using Smart Partial Least Square (PLS) and Structural Equation Modeling (SEM). The findings show a positive relationship of Performance Expectations (PE), Effort Expectations (EE), Social Influence (SI), and Social Isolation on LMS Behavioral Intentions and, also between LMS Behavioral Intentions and Use Behavior. In addition, the results of the moderation analysis show that the fear of Corona only moderates the relationship between Performance Expectations and Social Influences with LMS Behavioral Intentions. The findings imply the need to increase the behavioral intentions of LMS users among college students or students
Health Workers Readiness for Implementation of a Mobile Pregnancy Monitoring System in Primary Health Care: A Cross-Sectional Study
Get PDFPurpose: The study aims to describe factors related to the readiness of health workers with respect to implementation of a mobile Pregnancy Monitoring System in Primary Health Care (PHC) sites of the South Tangerang District in Banten Province, Indonesia using a socio-technical approach.
Methods: A cross-sectional survey design was used among respondents who were involved during the antenatal care process. The participants (n=210) completed the questionnaire that measured information needs regarding the socio-technical aspect of readiness and factors affecting the readiness. The data was analysed using logistic regression analysis.
Result: The findings of this study showed that the majority of the health workers who were involved in the antenatal care process were ready to implement the mobile pregnancy monitoring system. Having social media (P= .013) and willingness (P= .007) to be involved in IT implementation are associated with IT readiness, while there is no significant association between demographic factors to the readiness of the health workers.
Conclusion: Since there is no connectivity between the demographic factors to readiness, thus the supportive factors such as having a social media and willingness are easier to resolve than inferring from the demographic factors
Multichannel Retailing in Beauty Product: Understanding Customer Purchase Decisions between Offline Stores, Websites, and Augmented Reality
Get PDFAugmented Reality (AR) has gained attention for online retailers as it offers customers higher telepresence and provides a unique customer experience. Using the case of Sephora Virtual Artist, this research aims to understand how AR channels affect customer purchase decisions compared to other channels, particularly in beauty products. Sephora used AR through Sephora Virtual Artist to advance its other customer channels, and we compared it with its traditional websites and offline stores. A survey was conducted on 200 female respondents in Indonesia. This study used partial least squares (PLS) to find that product information and telepresence on AR can positively affect customer purchase decisions. Surprisingly, no significant difference in purchase decisions compared to two other purchase channels, i.e., traditional websites and offline stores. This study highlights that female customer tend to focus more on the products they want to purchase rather than the technology and channel of buying
The Influence of Business Models, Information Technology on the Quality of Accounting Information Systems Digitizing MSMEs Post-COVID-19
Get PDFMany organizations realize the importance of building information systems based on the formulation of business models and implementing them into company activities. The survival of an organization is determined by its ability to compete in the market. In modern systems, there are dependencies between enterprise information systems, business models and enterprise business processes. There is an equally strong influence between business models and information systems. The goal achieved between business models and information systems is to maintain a balance between the three dimensions of sustainable development, namely: environmental, social, and economic. The research method used is qualitative with a field approach, an institutional approach, and a library approach. The types of data used in this research are primary data and secondary data. The data collection technique used is observation and literature study both nationally and internationally, while secondary data comes from journals, proceedings, government regulations, and statutory regulations. The output target achieved is obtaining business models, information technology on the quality of MSME accounting information systems after Covid-19
Intention to Visit Tourist Destinations: The Effect of Using Mobile Tourism Recommender System on Visit Intention by Using TTF Aspects, Technological Features, and Social Motivation
No full textThis study aims to determine whether the use of the MTRS application can affect the intention to visit tourist destinations and the level of influence of the factors that can influence it. The model in this study involves the Task-Technology Fit (TTF) model and aspects, technological features, social motivation, visit intention, and use intention to identify visit intention. The method used to collect data in this research is a web-based online survey using Google Forms distributed through social media. The target respondents were individuals who had used the mobile tourism recommender system. Data from 213 valid respondents were processed and analyzed using Structural Equation Modeling (SEM) with the help of the SmartPLS application. The conclusion is that the use of the MTRS application can affect the intention to visit tourist destinations
The Acceptance of Digital Health: What about Telepsychology and Telepsychiatry?
Get PDFElectronic health is a solution for many issues. This study aims to determine the acceptance level of telepsychology and telepsychiatry services their advantages and disadvantages. The researchers carried out a cross-sectional study. Results indicate that only 13.3% of respondents visited a psychiatrist or psychologist. The majority views telepsychiatry and psychological services as beneficial tools that enhance privacy. According to the survey, 223 respondents believe they have a psychological problem. The most common disorders are general anxiety, social anxiety, and depression. Most of their families accept mental health treatment, and four respondents lack access to electronic devices and the Internet. The security and privacy of patient's information should be investigated further in telepsychology and telepsychiatry. Our research may influence decision-makers to invest in this area for the benefit of society
Evaluation of Academic Information System Using Delone and Mclane Success Model: A Case Study ff Academic Information System Hasanuddin University
Get PDFThis study examines the effectiveness of the utilization (individual impact) of academic information systems at Hasanuddin University using the DeLone and McLean information system success model. This model has seven hypotheses to examine the construct relationships including system quality predicts user satisfaction (H1), information quality predicts user satisfaction (H2), system quality predicts actual use (H3), information quality predicts actual use (H4), user satisfaction predicts actual use (H5a), actual use predicts user satisfaction (H5b), user satisfaction predicts individual impact (H6), and actual use predicts individual impact (H7). We use structural equation modeling with Partial Least Square technique. The results show that H1, H2, H6, H7 have a significant positive impact and the remaining hypothesis have no significant positive impact. In conclusion, indicators that influence the effectiveness of using the system are on the system quality variable and the quality of information with the greatest influence on the quality of information
Whistleblowing System Deployment using ITIL v3 Framework: Evidence from a Public University in Indonesia
No full textThe Indonesian government has been urged to implement Whistleblowing systems for public services in order to achieve integrity zone development. Almost all service desk software provides user convenience as well as manages the service process in an organisation using standards based on the Information Technology Infrastructure Library (ITIL) v3. The service operation of Whistleblowing systems and the service desk systems are almost the same. However, currently only a few studies have examined the implementation of Whistleblowing systems which uses such a framework in a public higher education institution. The aim of this study is to design and develop a Whistleblowing system which is expected to fulfil the IT Service Management (ITSM) standard and to perform an integration process amongst the community and students. The software was designed and tested in the Universitas Islam Negeri Syarif Hidayatullah Jakarta using the ITIL v3 standards. The result showed that the efficiency parameter value produced a page speed point of 91 % (A). The minimum score was 91 % (A) and the fully loaded time was 2.4 seconds. A portability test showed a value of 100 % for the mobile-friendly score while the reliability test with a stress test also showed at 100 %. The alpha testing result was a very good predicate while beta testing received an acceptable score, good category, and classified as grade C. In conclusion, based on the abovementioned tests, this shows that the system can be used to manage student services, lecturers and staff, as well as to integrate the current service within the community