Metris: Jurnal Sains dan Teknologi
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Strategi Pengembangan Usaha Mikro Kecil Menengah (UMKM) V-Fie Bakery dengan Pendekatan Business Model Canvas (BMC)
UMKM V-Fie Bakery is a manufacturing business focused on producing cakes and bread. This study aims to develop the business and map the business model of V-Fie Bakery using the Business Model Canvas (BMC) approach. The research was conducted using a descriptive qualitative method through interviews with the business owner as the primary data source. UMKM V-Fie Bakery was selected because it faces various challenges in business management, making it important to analyze its business model comprehensively. The identification results show several issues across the nine BMC elements, including dependence on a single main supplier and limited partnerships (key partners), suboptimal digital promotion (key activities), limited production capacity and employee skills (key resources), product value that is not yet aligned with its price (value propositions), the absence of a customer loyalty system (customer relationship), a narrow market segment (customer segments), distribution channels that do not yet include delivery services (channels), relatively high operational costs (cost structure), and revenue streams that are not yet diversified (revenue streams). Through development analysis, improvements were proposed for all elements, including expanding partnerships with schools, offices, and delivery service providers; enhancing promotional activities and employee training; adding additional skills as key resources; providing bundling packages and seasonal promotions; implementing a membership card; expanding customer segments to include children; adding delivery order services; and diversifying income through hampers and snack box packages. Based on the overall results, UMKM V-Fie Bakery demonstrates strong growth potential if the recommended development strategies for each BMC element are implemented consistently
Analisis Usability Commuter Line Vending Machine (C-VIM)
To improve the quality of its services, PT. KRL Commuter Line has implemented various innovations to enhance the commuter line experience. One such innovation is the introduction of ticket vending machines, known as Commuter Line Vending Machines (C-VIM), for ticket purchase transactions. Implementing a new system often encounters various challenges that hinder its smooth operation, including the C-VIM implementation. Therefore, this study aims to determine the usability level of C-VIM. The analysis is based on usability dimensions, which include efficiency, error, learnability, memorability, and satisfaction. The methods are using performance measurement techniques, retrospective think-aloud (RTA), the System Usability Scale (SUS) questionnaire, and the Questionnaire for User Interaction Satisfaction (QUIS). A minimum sample of 40 subjects was allocated to each category. Ascertaining the population size is not feasible, considering the volatile daily passenger count. The usability score based on the SUS questionnaire was 66,43. Testing the efficiency dimension revealed that C-VIM does not yet have a high level of efficiency. However, in terms of error, learnability, and memorability, the system performed well. Regarding satisfaction, the QUIS score obtained was 60.99, indicating that customer satisfaction is fairly satisfactory. The proposed remediation process involves rearranging the physical layout of the screen, the placement of tickets, cash receptacles, and several other attributes. Furthermore, improvements are required for the on-screen display of several pages which were assessed to have low usability based on respondent feedback following the usability measurement
Faktor Penentu Pemilihan Aplikasi Navigasi di Kalangan Pengguna Kendaraan Bermotor Muda
With the development and growth of science and technology, various navigation applications are available to everyone, including motorcyclists. The main objective of this study is to provide several aspects that can influence young motorcyclists to choose their navigation application. Samples were taken from 100 motorcyclists aged 18-25 years in the BSD area. The main method used is factor analysis, using SPSS 2021 software as an analysis tool. By implementing KMO and Bartlett's test, the results have passed the validity and reliability tests. Based on the analysis of the size of the sample adequacy (MSA) and Bartlett's test, the anti-image matrix, the component matrix, and the rotated component matrix, there are three factors that can influence motorcyclists aged 18-25 years in the BSD area to choose their navigation application: the quality of navigation services, the features and benefits of the interface, and also the image of the application itself. These factors can be used for future research to analyze their influence on the selection or comparison of several navigation applications with a more specific scope. Furthermore, navigation application developers can consider these three factors to develop their businesses and remain competitive in the market
Simulasi Perbaikan Sistem Antrian untuk Mengurangi Waktu Tunggu Pasien Poli Umum di Klinik XYZ Menggunakan ProModel
The long patient waiting time in general outpatient services has become a major problem at Clinic XYZ, particularly during the screening stage and doctor consultations at peak hours. This condition negatively affects patient satisfaction and service effectiveness. This study aims to identify the causes of prolonged waiting times, propose alternative improvements, and evaluate the effectiveness of solutions through simulation using ProModel software. The simulation model was developed to represent real conditions and test several improvement scenarios. The results show that nearly 50% of patients’ time in the system is spent waiting. Four improvement proposals were suggested, namely adding more doctors, redistributing nurses’ tasks, increasing screening capacity, and implementing a single-queue system. The best proposal, which applies consistently to both morning and afternoon sessions, is the addition of doctors. Based on the analysis, this solution proved to be the most effective, reducing total waiting time by 39.75% in the morning scenario and 33.74% in the afternoon scenario. This recommendation provides a strategic basis for improving service efficiency and patient satisfaction at Clinic XYZ
Pengembangan Strategi Bisnis pada CV. XYZ Menggunakan Pendekatan Business Model Canvas
The construction industry in Indonesia continues to grow but often faces inefficiencies in conventional construction methods. This study aims to analyze and develop a business strategy for CV. XYZ, a manufacturer of Rekabrick interlock bricks, using the Business Model Canvas (BMC) approach. The research methodology employed is descriptive qualitative and quantitative, with data obtained through direct observation and interviews with management regarding operational activities. The BMC mapping results indicate that CV. XYZ has a strong business foundation, particularly in its value proposition of project time and cost efficiency. However, this study formulates improvement strategies by expanding customer segments to include home improvement enthusiasts and interior designers, as well as optimizing digital channels through VR/AR preview features. The recommended strategies focus on market education and digitalization to expand market reach and ensure business sustainability amidst competitive industry pressure
Analisis Integrasi Metode Quality Risk Management dan Hoshin Kanri Sebagai Upaya Peningkatan Produktivitas
Quality is the level of the inherent character of a product. One of the company's efforts is to produce quality products that consumers want while still managing risks that can affect the quality of each product. But the company still finds products that do not meet standard specifications, Quality Risk Management is carried out to identify risks through brainstorming and analyzing, and determining what factors can cause product defects and managing risks using the House of Risk to reduce risks that occur, and 29 risk agents cause the product does not meet specifications and 14 preventive actions as mitigation measures. At Hoshin, Kanri produces efforts to achieve company goals by providing improvement suggestions, Targets to Improve-Top level Improvement-Annual Objectives-3-5year Breakthrough Objectives
Optimasi Panjang Mainroll pada Industri Pulp & Paper untuk Kebutuhan Kertas HVS dengan Integer Programming
PT. XYZ is a company engaged in the production of paper and pulp. These are two products are interrelated because to produce paper, raw materials are neededin the form of pulp. And often the paper production in the factory is excessive. This study aims to determine the optimal mainroll length according to demand so that overproduction will be minimized. The approach used is Integer Programming with the Branch and Bound method, where previously obtained combinations of possible paper arrangements on the mainroll with a maximum length of 80 km and a the width of 8,5 m. based on the optimal calculation results for the December 2022 production period, the mainroll length produced is 139,23 km which produced 14.891 reams for A4 paper, 10.539 reams for F4 paper and 10.239 reams for Q4 paper. The excess production of each type of paper was 0.34 %, 0,02 % dan 1,82 %, respectively. While the total overproduction for all types of paper sizes was 0,67 %. Production results in December 2022, overproduction of A4, F4 and Q4 were 1,15 %, 3,26 % and 2,92 %, respectively. While the total overproduction for all types of paper sizes was 2,28 %. The standart deviation of the calculation of real conditions is 1,13%, meaning that the deviation of excess production in real conditions is greater
Pengurangan Risiko Musculoskeletal Disorder Melalui Perancangan Alat Bantu Meja Painting Menggunakan Metode REBA
PT.XYZ is an automotive company that produces various automotive components, one of which is the body reinforcement frame (Reinforce). The problem that arises occurs in the posture of workers who are not ergonomic in the painting process. This can lead to MSDs disease in the spine. The purpose of this research is to minimize the waste motion experienced by painting operators. The method used to minimize waste motion is Rapid Entire Body Assessment (REBA). From the results of this study obtained a REBA score of 7 which is classified as medium risk, to reduce the REBA score we propose designing a tool in the form of a painting table
Identification of Inconsistent Reviews and Ratings on Apps Using Sentiment Analysis: Case Study on Indonesian Digital Media Platform
Reviews and ratings on apps store show how users perceive an app. This is an important aspect that companies must pay attention to in order to plan improvement strategies. However, there is an inconsistency between reviews and ratings, which makes it difficult to take corrective action. Detikcom, one of the main players in the digital media industry in Indonesia, also faces this similar problem. On Google Play Store platform, it is known that Detikcom's 1-star rating (13%) is one of the highest compared to its competitors. However, the inconsistency between ratings and reviews can be found frequently in the review section. Reflecting on this case, this study focuses on building a model that can identify sentiment using the Naïve Bayes Classifier method and identifying the main driving factors of each sentiment category using K-means Clustering and word cloud. Based on the results of the developed model, the tendency of Detikcom user sentiment is generally positive (67.16%) with a test accuracy of 87.84%. The presence of positive sentiment is based on keywords such as “accurate”, “trusty”, and “up to date”, while negative sentiment is based on keyword “ads”
Design and Analysis of Smart Laptop Table Production with an Ergonomic Approach and Minimalist Design
This study focuses on the design and development of a smart ergonomic laptop table with a modern and minimalist aesthetic to enhance user comfort and prevent musculoskeletal disorders during prolonged laptop use. Using the Stanford Design Thinking methodology, the research was conducted through six stages: empathize, define, ideate, prototype, test, and assessment. Data were collected from 26 respondents through surveys and interviews to identify key user needs, including adjustable height and tilt, integrated cooling pad, power socket, and portability. The prototype, constructed from Dutch teak wood and a hollow iron frame, was analyzed through stress, displacement, and strain simulations to ensure structural reliability and durability. The results demonstrated that the final design effectively supports ergonomic posture, reduces discomfort in the neck, back, shoulders, and wrists, and prevents repetitive strain injuries. Additionally, the product combines functional efficiency with an appealing minimalist appearance suitable for modern workspaces. The proposed design not only improves user well-being and productivity but also contributes to sustainable and space-efficient furniture innovation