Technical University of Liberec

DSpace@TUL
Not a member yet
    73595 research outputs found

    Charting the path to consumer satisfaction: An innovative investigation into fresh e-commerce through text mining and spatiotemporal analysis

    Full text link
    The rapid expansion of fresh food e-commerce introduces significant challenges in logistics service quality due to the perishability of products. However, the effects of these challenges on customer satisfaction, particularly across different regions and seasons, have been insufficiently explored. This study addresses this gap by analyzing Jingdong (JD)’s e-commerce reviews using latent dirichlet allocation (LDA) topic models to extract dimensions of logistics service quality, combined with sentiment analysis to evaluate both service quality and customer satisfaction. The research investigates how logistics service quality influences satisfaction, accounting for spatial and temporal variations. Key findings reveal that logistics attributes such as quality assurance, reliability, and convenience play a crucial role in shaping customer satisfaction, with their relative importance differing by region and season. For example, convenience is more critical in remote areas, whereas affluent regions place greater emphasis on empathy. Additionally, higher temperatures amplify the impact of logistics attributes. Repeat customers tend to demand higher service quality compared to first-time buyers. These insights provide actionable recommendations for e-commerce firms seeking to optimize logistics services and enhance their competitiveness

    Identification of consumers willing to buy green products – A case study in the Czech Republic

    Full text link
    Green products are one way to protect the environment and eliminate the negative impact of human activity on the environment. However, the expansion of the sale of these products faces many challenges. One of the most significant obstacles is often cited as higher prices. The aim of this paper was to identify consumers willing to buy green products. The primary factors analysed were the social background of consumers, price and the premium for green products. Secondary data in the form of other research on the issue was used to meet the objective. The theoretical aspect of green product purchasing behaviour was supplemented with information from the processing of primary data from a questionnaire survey. The target group was the working-age population with at least a secondary education in the northwest of the Czech Republic. The survey was conducted between May and September 2023 on a sample of 267 respondents. A factor analysis was used in the data analysis to identify the relationships between the factors under study and to reduce the dimensionality of the data, as was segmentation using cluster analysis and classification using decision trees. The results provide information on the green purchasing behaviour of consumers in the study region. Two segments of marketing interest for green product purchasing were identified. One is the segment of ordinary consumers, mostly well-off women with children, who are willing to pay more for green products than other groups of people. The other interesting segment was mostly single women, influenced by opinions on their environment, who do not buy green products regularly and are willing to pay extra for green products, but not a significant amount. The findings of the study may provide useful information for marketers when planning and implementing activities related to green products

    Soft total quality management and employee performance: The resonant effect of leader narcissism

    Full text link
    Stemming from the purpose of exploring the changes made by narcissism in the context of hospitality enterprises with total quality management (TQM) implementation, this study proposes a multi-level analytical framework taking into account the moderating effect of leader narcissism on the relationship between soft TQM practices and employee performance on the basis of the abilities, motivations, opportunities framework and the social information processing theory. The analysis of survey data from 1,155 employees from mid- to high-end hotels in two famous tourist cities in Vietnam allowed us to empirically test the relationship between these constructs. The findings showed that communication, teamwork, training and development create significant improvements inemployee performances. More importantly, themoderating role for leader narcissism is confirmed in the relationship between training and development and employee performance. Therefore, the study highlighted theoretical implications related to a holistic approach to narcissism – the controversial psychological characteristics of leaders in the workplace. In addition, a number of managerial implications have been provided for hotel managers in enhancing the effectiveness of TQM implementation for improved performance through promoting the role of narcissistic leaders

    The link between corporate strategy and innovation in developing countries: The post-crisis trends and challenges

    Full text link
    This study aims to identify interrelationships between corporate strategy and innovation in developing countries in the post-COVID-19 context. The purpose of the study is to form a model that would allow to consider and process the impact of the innovational operations to the choice of the corporate strategy and its development within the operational domains of the developing countries, which ultimately can be able to meet the challenges in their economic growth and therefore contribute to the better outcomes of the post-crisis situations. The research hypotheses are that the post-crisis innovation activities do not depend on (H1) the ownership of the firm, (H2) its scale of operation, (H3) and industry but on (H4) the firm’s life cycle stage, and (H5) the strategy complexity level. Here, the survey of 424 random respondents from 424 Chinese firms provides evidence that refutes the first and third hypotheses (H1 and H3) while confirming other hypotheses (H2, H4 and H5). In addition, most respondents disagreed with the statement that “innovation is of secondary importance during the post-crisis period,” which suggests that innovation is a prerequisite for sustainable development. In addition to the previous research connected with the issues of corporate strategy and innovation, the present study has come up with the original hypotheses providing refutations and a new vision to the problem. The research findings present an extension to the understanding of corporate strategy and innovation during the post-crisis period, hence leading to the emergence of the up-to-date instruments able to solve the issues of the real economy after the COVID-19 crisis. The questionnaire, chosen as the research method, consisted of 18 2-section items, including a 7-item respondent profile and a 9-item analytical section. The respondent profile’s questions were: year of establishment of the firm (Q1), form of ownership (Q2), respondent’s position at the enterprise (Q3), sector in which the firm operates (Q4), firm size (Q5), profitability dynamics (Q6) and employment dynamics (Q7). The analytical section asked about the corporate strategies and innovation interactions. Q11 and Q12 resulted in 19.3% and 23.2% higher positive choice by private and limited liability firms, agricultural firms’ results were 27.3% below the average, start-ups and new firms’ activities demonstrated 14.7% more intensive innovative steps. Diversification is linked to the increased involvement into innovations, while the decreased level of innovation activity is linked to merger and acquisition practices. Ultimately, the first and second hypotheses (H1 and H3) were empirically proved to be false, and the remaining hypotheses (H2, H4 and H5) were confirmed. The present findings can be used to inform corporate strategy decisions in the real sector of the economy after the COVID-19 pandemic

    INVESTIGATION OF THE EFFECT OF SOFTENERS ON COTTON KNITTED FABRIC STIFFNESS

    Full text link
    Textile comfort of the fabrics is becoming very popular and soft touch is one of the prominent features. The main desired properties of cellulosic knits are their pleasant appearance, softness, absorbency, breathability, texture and comfort, which make them ideal for use in casual wear, sportswear, underwear, etc. Improving the performance and properties of cellulosic knits such as dimensional stability, smoothness, drapability, etc. through functional finishes is becoming necessary to cope with the demands of consumers and garment manufacturers. In this novel study 2 types of knitted structures (single jersey and pique) made of 100% cotton were used. Three different softening chemicals (macro silicone, micro silicone and seam facilitator) were used and acetic acid were used as a binding agent. According to the results, it was determined that macro silicone softener in single jersey knitted fabric and seam facilitator softener in pique knitted fabric gave more effective results in terms of hand feeling properties

    THE TYPES OF TEXTILES USED IN THE FACADE AND ROOFING SYSTEMS OF STADIUM FACILITIES IN TURKEY

    Full text link
    Technical textiles are functional fabrics that have applications across including both construction (BuildTech) and architecture (ArchiTech). This technical textile is developed for high-tech and high-performance applications. In modern architecture, high-performance textile materials are highly valued and widely used in various applications, including self-cleaning, low-maintenance structures, fabric canopies, and energyefficient buildings. They are also utilized for high-performance façades, energy-harvesting curtains, flexible mega-structures, responsive phase-change materials, air-supported fabric constructions, thermal regulation, green roofs, smart living spaces, acoustic solutions, advanced building materials, and creating habitable spaces in extreme weather conditions. In this study, the types of textiles used in the facade and roofing systems of stadium facilities in Türkiye have been examined. The advantageous properties of textiles employed in stadium structures characterized by substantial roof and facade openings at the structural scale have been critically analyzed in relation to other conventional building materials. The technical textile material summary demonstrates the tremendous diversity of today's membrane materials using stadium facilities in Turkey

    PROPERTIES OF WOOL FIBERS REINFORCED COMPOSITES

    Full text link
    Natural fiber-reinforced composites (NFRCs) have gained significant attention for their array of advantages, including biodegradability, low density, and cost-effectiveness compared to synthetic fiber-reinforced composites. The surge in interest is driven by a global shift towards sustainability and eco-conscious practices across various industries. Consequently, there has been a significant increase in exploration and innovation within the realm of natural fiber composites, reflecting a collective effort towards more environmentally friendly material solutions. Industries such as automotive, construction, aviation, and aerospace are increasingly exploring the use of natural fiber composites. However, the flammability of natural fiber-reinforced composites is a major challenge that needs to be addressed. Wool fiber, known for its natural flame-retardant and self-extinguishing properties, has been widely used in the textile industry to produce apparel, but its use in composite production has been limited. This study explores the feasibility of using wool fibers for composite reinforcement, primarily for applications where fire resistance is required. In this work, wool woven fabric and unidirectional (UD) wool roving were used as preforms, and a bio-based resin was applied through resin infusion techniques to produce the composites. The prepared composite samples were subjected to tensile, three-point bending, thermal insulation, and fire-resistance experimental investigations. The results obtained from the experimental investigations indicate that wool fiber has promising potential as a reinforcement material in composite applications mostly where fire resistance is critical

    Pop-up Polis: Temporary Urbanism and Architecture on Mšeno Dam

    Full text link
    Pop-up Polis is a temporary city imagined on the shores and surface of the Mšeno Dam in Jablonec nad Nisou, transforming the area into a vibrant cultural and social hub during a multi-day music and arts festival. The project activates both land and water zones of the lakefront, blending natural beauty with dynamic festival energy. At its core are custom-designed modular floating structures, created to support a wide range of functions such as stages, bars, lounging decks, and pathways. These units are lightweight, reusable, and adaptable, enabling flexible configurations that shape the identity of the event. The festival setup includes all essential amenitiesfood areas, rest zones, shaded seating, sanitation, and outdoor accommodationswhile also addressing site access, transportation logistics, artist arrivals, staff circulation, and emergency planning. Pop-up Polis ultimately serves as a spatial experiment in how modular, temporary architecture can foster new public life while leaving the site intact once the festivities conclude.Pop-up Polis is a temporary city imagined on the shores and surface of the Mšeno Dam in Jablonec nad Nisou, transforming the area into a vibrant cultural and social hub during a multi-day music and arts festival. The project activates both land and water zones of the lakefront, blending natural beauty with dynamic festival energy. At its core are custom-designed modular floating structures, created to support a wide range of functions such as stages, bars, lounging decks, and pathways. These units are lightweight, reusable, and adaptable, enabling flexible configurations that shape the identity of the event. The festival setup includes all essential amenitiesfood areas, rest zones, shaded seating, sanitation, and outdoor accommodationswhile also addressing site access, transportation logistics, artist arrivals, staff circulation, and emergency planning. Pop-up Polis ultimately serves as a spatial experiment in how modular, temporary architecture can foster new public life while leaving the site intact once the festivities conclude

    Physical activity monitoring in preschool children: feasibility study

    No full text
    Tato bakalářská práce se zabývá monitorováním pohybové aktivity u dětí předškolního věku a hodnotí využitelnost různých metod sledování pohybové aktivity v této věkové skupině. Teoretická část shrnuje význam pohybové aktivity pro komplexní rozvoj dítěte, včetně fyzických, psychických a sociálních aspektů. Praktická část je zaměřena na analýzu a srovnání několika metod monitorování pohybu - akcelerometrie, krokoměru, měření srdeční frekvence a dotazníků pro rodiče. Výzkum byl realizován na dětech v předškolním věku, přičemž byly sledovány možnosti, limity a praktická využitelnost jednotlivých metod v reálném prostředí mateřské školy a domácím prostředí. Výsledky ukazují, že nejpřesnější a nejucelenější informace poskytuje kombinace objektivních měření a subjektivních údajů od rodičů. Práce zároveň identifikuje hlavní překážky v monitorování pohybu malých dětí, jako je nespolupráce či technické komplikace, a nabízí doporučení pro efektivní sledování pohybové aktivity v praxi. Závěry přispívají k lepšímu pochopení možností podpory zdravého životního stylu u předškolních dětí a mohou sloužit jako podklad pro další výzkum i praxi v oblasti předškolní pedagogiky a podpory pohybu.This bachelor thesis focuses on monitoring physical activity in preschool children and evaluates the usability of various methods for tracking physical activity in this age group. The theoretical part summarizes the importance of physical activity for the comprehensive development of the child, including physical, psychological, and social aspects. The practical part is dedicated to the analysis and comparison of several monitoring methodsaccelerometry, pedometry, heart rate measurement, and parental questionnaires. The research was conducted on two preschool children, with the aim of observing the possibilities, limitations, and practical usability of each method in real-life settings such as kindergarten and home. The results show that the most accurate and comprehensive information is provided by a combination of objective measurements and subjective data from parents. The thesis also identifies the main challenges in monitoring the movement of young children, such as non-cooperation or technical complications, and offers recommendations for effective monitoring of physical activity in practice. The conclusions contribute to a better understanding of how to support a healthy lifestyle in preschool children and may serve as a basis for further research and practice in preschool education and physical activity promotion

    Dříve vyslovené přání v paliativní péči

    Full text link
    Dříve vyslovené přání v paliativní péči Bakalářská práce se zaměřuje na informovanost zdravotnických záchranářů o paliativní péči, paliativních pacientech a tématu Dříve vysloveného přání (DVP). Cílem bylo zjistit úroveň informovanosti a identifikovat oblasti vyžadující cílenou podporu za účelem zlepšení kvality služeb poskytovaných zdravotnickou záchrannou službou. Pro sběr dat bylo použito kvantitativního výzkumu formou dotazníkového šetření mezi zdravotnickými záchranáři výjezdových základen Zdravotnické záchranné služby Ústeckého kraje. Výsledky ukázaly, že 41,8 % respondentů je dostatečně informováno ohledně tématu "Dříve vysloveného přání" (DVP) v paliativní péči, ostatní respondenti měli nesprávné informace o DVP, což ukazuje na nutnost zlepšení vzdělání v této oblasti. Práce navrhuje opatření pro zvýšení informovanosti zdravotnických záchranářů, což by vedlo ke kvalitnější a důstojnější péči o pacienty v terminálním stádiu onemocnění tzn. paliativní pacienty.Previously expressed wishes in palliative care This bachelor´s thesis focuses on the awareness of paramedic about palliative care, palliative patients, and the topic of previously expressed wishes (DVP). The aim was to assess the level of awreness and identify areas requiring targeted support to improve the quality of service provided by the emergency medical service. Data were collected using questionnaire research in the from of a questionnaire survey conducted among paramedic working at the operational bases of the Emergency Medical Service in the Ústí nad Labem Region. The results showed that 41.8 % of respondents were adequately informed about the topic of DVP in palliative care. The remaining respondents had incorrect information about DVP, highlighting the need for improved education in this area. The thesis proposes measures to enhance paramedics´ awareness, which could lead to higher-quality and more dignified care for patients in the terminal stages of illness

    20,932

    full texts

    73,595

    metadata records
    Updated in last 30 days.
    DSpace@TUL
    Access Repository Dashboard
    Do you manage Open Research Online? Become a CORE Member to access insider analytics, issue reports and manage access to outputs from your repository in the CORE Repository Dashboard! 👇