JPAP: Jurnal Penelitian Administrasi Publik
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IMPLEMENTASI PERATURAN DAERAH KABUPATEN TUBAN NOMOR 12 TAHUN 2012 TENTANG ORGANISASI DAN TATA KERJA LEMBAGA LAIN DALAM PELAYANAN PERIZINAN DI KABUPATEN TUBAN
Get PDFTuban District Regulation No. 12 of 2012 is the legal basis for the establishment of BPPT Tuban. BPPT Tuban formation as a commitment Tuban regency government in the improvement of public services, especially in service licensing. The purpose of this study is to describe and analyze the implementation of Tuban District Regulation No. 12 of 2012 licensing service in Tuban and to identify the factors supporting and hindering the implementation of Tuban District Regulation No. 12 of 2012 licensing service in Tuban.This research is a qualitative descriptive study, conducted at BPPT Tuban informant BPPT employees Tuban, using qualitative data analysis techniques with the steps of data reduction, data display and conclusion.The results showed that the implementation of Tuban District Regulation No. 12 of 2012 licensing service has been running well, but not optimal. This is due to a decline in the target duration of the licensing process in 2015 that the target 5,23 is reached only 4,3. The factors supporting the implementation of this policy is the existence of socialization permits, the availability of adequate facilities and infrastructure, support from the government of Tuban and has full authority in the signing of 23 licenses. Whereas the inhibiting factor is the existing human resources is not adequate, there is no incentive for implementing the policy, as well as the unavailability of websites and online information systems.Suggestions from this research is to improve the quality of employees BPPT Tuban through training activities, incentives and sustainable increase in the number of employees, especially with expertise in the field of IT, the need for incentives for employees BPPT Tuban, to avoid the presence of extortion and need the availability of websites and systems information online so that the mechanism of the licensing process can be covered more easily by the public.Keywords: Implementation, Policy, Licensing Servic
IMPLEMENTASI KEBIJAKAN SISTEM JAMINAN KESEHATAN IBU HAMILDALAM RANGKA MEMPERCEPAT PENCAPAIANMILLENIUM DEVELOPMENT GOALS- MDG′S DI KOTA BANJARMASIN, KALIMANTAN SELATAN
Get PDFMaternal and child health is one of the Millennium Development Goals MDG's 2015 global agreement targeting the maternal mortality rate in Indonesia can be reduced to 102 per 100,000 live births in 2015. Efforts to suppress AKI continue to be pursued, including the provision of health services for pregnant women. In 2014, the government began implementing a National Health Insurance (JKN) nationally. Implementation of the JKN program causes Delivery Guarantee (Jampersal) for pregnant women deleted. The deletion encourage local governments to be creative pressing AKI with JKN program and the Regional Health Insurance (Jamkesda). Policy of Implementation Security System Maternal Health in Banjarmasin, which inhibits MCH program because the program JKN knows no territorial, pregnant women can choose the health care she likes, while the MCH program is monitoring the health of pregnant women by the cantonal ie PWS-KIA for evaluation and program planning region. The cause of the mortality rate among pregnant women in the city of Banjarmasin is due late in delivery to the referral occurs as a result of factors helper (service providers at a basic level), delayed detection of high risk so that the condition of pregnant women who were referred is severe enough, and too late to reach health care at the level of referral services. Lack of adequate resources, facilities and infrastructure that do not support and quality of service at referral level is a factor causing delay in rescue efforts maternal health. JKN program bureaucratic system does not support MCH programs, thus largely independent midwives are reluctant to deal with pregnant women / mothers give birth this was due to a convoluted bureaucracy and services / approved rates are too low in accordance with Law of the Ministry of health           No 59, 2014.Keywords: implementation of policies, health insurancepregnant women
PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN MASAYARAKAT DI KANTOR KECAMATAN KENJERAN SURABAYA
Get PDFPublic service is one of the important tasks that can not be ignored by the localgovernment. As an institution, the public service Kenjeran District of Surabaya ensure thesustainability of the State administration involving policy development and resourcemanagement services that come from and to the public interest or the public. The purposein this study to determine the effect of service quality to satisfaction of the people in theDistrict Office Kenjeran Surabaya. The data used in this study are primary data (from thequestionnaire) with samples taken 100 people. While the analytical techniques used is byusing multiple linear regression. The test results showed the influence of variablessimultaneously consists of physical evidence, reliability, responsiveness, assurance andempathy affect the satisfaction of the people in the District Office Kenjeran Surabaya.These results are supported by the acquisition of the correlation coefficient of 71.5% wasobtained, indicating that the correlation or relationship between these variables to thesatisfaction of the people have a close relationship. Partial test results show the variablequality of service consisting of variable physical evidence, reliability, responsiveness,assurance and empathy positive and significant impact on the satisfaction of the people inthe District Office Kenjeran Surabaya. Sedagnkan variables that have a dominant influenceon people's satisfaction at the District Office Kenjeran Surabaya is responsiveness byhaving the partial determination coefficient than other variables.Keywords: Physical Evidence, Reliability, Responsiveness, Assurance, Empathy andCommunity Satisfactio
IMPLEMENTASI KEBIJAKAN PELAYANAN KESEHATAN IBU DAN ANAK DI KABUPATEN TAKALAR PROVINSI SULAWESI SELATAN
Get PDFTakalar district, South Sulawesi has a policy of maternal and child healthby adopting indigenous shaman a major role in the birthing process in theform of Regulation No. 2 of 2010 on the Partnership midwife and healer.Based on the subject matter, the question of the proposed research is howthe implementation of policies on Maternal and Child Health in Takalardistrict, South Sulawesi? How to model Policy Implementation Maternaland Child Health Care according to local conditions in the district of SouthSulawesi Takalar? The method used is descriptive qualitative. The resultsshowed that the results are good policy performance. The success of thepolicy program at the district MCH-KBD Takalar this policy to be a "pilotproject"for other regions. The contents of the policy is a creative solutionbased on local wisdom for facts on the ground people still believe their role.Program planning, implementation and evaluation are participatorystakeholders. Policy context, the views of the Situational factors, KBD is aform of cooperation with the shaman's midwife with the principle of mutualbenefit sipakatau sipakainge upheld by society Takalar. This principle isimplemented by creating the principle of openness, equality, and trust in anattempt to save the mother and baby. This partnership puts birth attendantsand midwives as their role from birth attendant became a partner in caringfor mothers and babies. In terms of structural factors, contextually seen thatthe decentralization policy in the health sector in the district Takalar hasbeen used for the benefit of policy implementation KIA. KBD policy islocal policy is based on local cultural values and fully supported bystakeholders.Keywords: Implementation, health care, mother and child, shaman, Takala
REFORMASI MENUJU LOCAL GOVERNMENT COUNCIL YANG BERKUALITAS (REFORM TOWARD QUALITY OF LOCAL GOVERNMENT COUNCIL)
Get PDFPolitical reform has occurred in Indonesia, namely when the regime transition of power from the old order to new order, and when the transition toward the new order has yet to reform the order form is of very local government councils. Local government councils according to the opinion of the writer has never showed good political performance, they simply just as political actors who seek personal gain or rent seeking, either the status quo as well as rent-seeking hunters.In connection with these conditions the local government councils is a form of democracy at local government level is very importance role in accommodating the aspirations of the community and promote development at the local level. Referring to this idea the authors approach the study of reform as the basic options that can be found those items essential for local government reform towards a quality council. Variables of important reforms that opinion writer are: Â minimize the number of political parties; amendment to the constitution need to be rethinking;political education to be a prerequisite determination of local government councils; and scope of work development of local government council.Key words: local government councils, policy reform, political partie
IMPLEMENTASI KEBIJAKAN PERDA SURABAYA NO 17 TAHUN 2003 DALAM MENGELOLA PEDAGANG KAKI LIMA YANG BERADA DI WILAYAH KECAMATAN SUKOLILO
Get PDFThe existence of street vendors in the districts Sukolilo considered as a cause of trafficcongestion and disrupt the beauty of the city. In line with the government policy to managevendors. Originally selling at Sukolilo districts. The government relocated hawkers in placealready in sediakn by the government. The aim of this study is to describe and analyze policymanagement vendors, implementation of management policies street vendors, as well asfactors in the face in the implementation of policies to manage vendors, the districtssukolilo.penelitian kualittif this approach. Collection techniques used among others to use themethod of observation, interviews. Results from the study showed that the implementation ofthe policy of the district governments in managing vendors, the Sukolilo District has some ofthe factors determining the success and failure of a policy, the communication factor, thefactor of resources and factors of attitude and commitment.Keywords: Policy Implementation, Surabaya Regulation No. 17 of 2003, Merchants Street,District Sukolil
PEMBUATAN KARTU TANDA PENDUDUK (KTP) DALAM PENINGKATAN PELAYANAN MASYARAKAT DI KECAMATAN MARGA KABUPATEN TABANAN, PROVINSI BALI
Get PDFThe function of the Goverment to give a help to the people to make Identity Card orFamily Card. In the absence of a formal identity document, driving licences can be usedin many countries as a method of proof of identity, although some countries do notaccept driving licences for identification, often because in those countries they don'texpire as documents and can be old and easily forged. Most countries accept passportsas a form of identification. Abstract People Identity Card or KTP is a demographicdocument that contains security systems or controlling for both the administration andinformation technology based on national demographic database. Residents are onlyallowed to have 1 (one) Identity Card that listed the Personal Identification Number(NIK). NIK is a single identity of each resident and is valid for a life. The Method thatis used in this research is descriptive in which it is conducted through qualitativeapproach. Based on the result of the research of the people in Marga toward the serviceof Government in Marga District, Tabanan Regency regarding the making of residentIdentity Card (KTP) could be categorized as good. This is caused by three aspect as theconsideration. The first aspect is cognitive, showing the fact that the Government ofMarga District in Tabanan Regency has considerably appropriate knowledge to doservice in making KTP Generally, the respondens give responses that the officer whoare responsible in this project know the mechanisms and the service in making the KTP.The second aspect is affective, showing that people feell excited with the service ofKTP making given by the Government of Marga District in Tabanan Regency. It meansthe service given by the officers of Marga District gives comport and happiness to thepeople in making the KTP. The third aspect is evaluative. Generally people judge thatthe service in making the KTP in the District of Marga in Tabanan Regency has donewell, the better service given by the Government will give the better feedback from thepeople as the Citizens.Key Word : Making Resideent Identity Card, Public Service to Peopl
AKUNTABILITAS PENYELENGGARAAN ASAS TUGAS PEMBANTUAN DI DESA SENDURO KECAMATAN SENDURO KABUPATEN LUMAJANG
Get PDFThe principles co-administration is effort of the central government as funder with contribute task to the local government for improve effective and efficient doimplementation government, development management and public service. Thestudy aims to understand and analyze about process and influence effectaccountability principles co-administration in the local government Senduro Subdistrict Lumajang Regency. This study is a descriptive research with qualitativeresearch method. The method collecting data in this study was used interviewsand documentation. The result of this research showing that: 1) the processimplementation of accountability principles co-administration in the SenduroVillage Senduro Sub district Lumajang Regency was doing a good. In this means,need to enhanced and maintained. 2) The factors that influence it, namely thetime, cost, effectiveness, externalities. Keywords : Accountability, Co-administration, Local Governmen
BUDAYA ORGANISASI DAN PENDIDIKAN (Studi Budaya Militer dan Budaya Akademik di Akademi TNI Angkatan Laut Surabaya)
Get PDFAccording to Rosene (2005) the challenge ahead for naval organization will need a futuristicleader that are inspiring, initiative, innovative, have commitment and trust to deal with thephenomenon of asymmetric warfare in the 21st century. Complexity of these challengesrequires the expertise of naval soldiers who are capable of leading change, leading people andstewarding resources. In response to the problem, Indonesian Naval Academy is supposed toreform itself to reevaluate with its function as a naval educational institution. One of thecharacteristics of military educational institutions is its culture that is directed to the buildingof military character as the major component in defense duty and also become the factor thatdistinguishes it to the other components. Therefore, AAL as the military educationalinstitution which educate prospective Indonesian navy officers, has to make organizationalculture itself as one of the aspect of the education development. The purpose of awardingacademic degrees to AAL graduates is as a hope for a better life. Hoping better especially inacademic field is something logical and rational for educational institution like AAL.Therefore, in order to achieve academic goals as stated in the vision and mission of AAL,academic culture should be transformed and developed in AAL education. The aims of thisresearch are to describe and analyze the organizational culture of the Indonesian NavalAcademy(AAL), and examine of how the transformation of academic culture in theIndonesian Naval Academy education. The research is focused on organizational culturewhich underlying the behavior of cadets relates to academic culture that develops in AALeducational institutions. The technique of data analysis in this research uses qualitativeresearch approach. Based on these research result, it is found that the organizational culture inAAL is still likely to retain the old culture. The old culture that is filled with a strong militaryculture still dominates the life system in AAL, so that it becomes one of the factors that leadto academic culture to thrive. It needs a cultural leader to be able to make a cultural change tobe better in Indonesian Naval Academy.Keywords : Organizational Culture, Academic Culture Transformatio
PENGARUH KUALITAS WEBSITE DALAM LAYANAN E-KIOS TERHADAP KEPUASAN MASYARAKAT DI KELURAHAN NGINDEN JANGKUNGAN SURABAYA
Get PDFDalam era teknologi informasi saat ini, menuntut adanya pelayanan publik yang efektif dan efisien seiring dengan beragamnya kebutuhan dan keinginan setiap orang. Adanya layanan publik e-Kios merupakan salah satu tanda perkembangan teknologi informasi dengan tujuan untuk memperbaiki kualitas pelayanan. Dengan demikian penulis mengambil judul Pengaruh Kualitas Website Dalam Layanan e-Kios Terhadap Kepuasan Masyarakat (Kelurahan Nginden Jangkungan Surabaya) karena masih adanya keluhan masyarakat atas gangguan mesin e-Kios yang terkadang tidak berfungsi dengan baik. Tujuan dari penelitian ini untuk mengetahui pengaruh secara simultan dan parsial dari dimensi kualitas website yaitu usability (X1), information quality (X2), dan service interaction quality (X3) dengan kepuasan masyarakat (Y) serta manakah yang paling dominan berpengaruh terhadap kepuasan masyarakat. Metode penelitian ini menggunakan penelitian korelasional dengan pendekatan kuantitatif dari 100 responden yang dilakukan dengan teknik pengambilan sampel accidental sampling di Kelurahan Nginden Jangkungan Surabaya dan teknik pengumpulan data melalui observasi, kuesioner, dan studi pustaka. Hasil penelitian menunjukkan bahwa secara simultan, ketiga dimensi kualitas website berpengaruh terhadap kepuasan masyarakat. Secara parsial, usability dan information quality mempunyai pengaruh terhadap kepuasan masyarakat, sedangkan service interaction quality tidak mempunyai pengaruh terhadap kepuasan masyarakat dan dari ketiga dimensi kualitas website tersebut, information quality paling dominan berpengaruh terhadap kepuasan masyarakat.Kata Kunci : Kualitas Website, Usability, Information Quality, Service Interaction Quality dan Kepuasan Masyarakat