Journal of Business and Management
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    818 research outputs found

    Exploration in Start-Up Organization through Qualitative Content Analysis

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    Abstract — A startup organization is a recently made organization that is in the development stage and still looking into the potential markets. Every startup has its own plan of action and different structures. The objects of the research are Goodism (est. 2013), Woodka (est. 2013) and Humblezing (est. 2010). This research is a qualitative study which uses one of the organizational development theories, which is appreciative inquiry (AI) which focuses on the organization’s learning and positive presumption from its member. Job design factor and performance management system components are the literature that will be guided this study. Moreover, the researcher position in this research is the conductor of the appreciative inquiry method. Data collection is using the qualitative approach, which are semi-structured interview. The data will be collected through doing the semi-structured interview with the Board of Directors’ in each company. The questions that will be answered by the Board of Directors’ are following the appreciative inquiry processes. The data analysis is using the qualitative content analysis with deductive approach. This research finds that in making the job design, Goodism should decide the objectives that will be attained in the working period, every member has to decide their own portion of work, the member is working based on their interest, also the implementation of working hour and rotation between divisions seen as appropriate to be implemented. In making performance management system, Woodka should consider that every member should be involved in planning the target and deadline and relating their own activities which interconnected with other activities, monthly review seen as the appropriate one because it can be customized with the production schedule, implementation of feedback can be face-to-face and the reward system that may be conducted is rewarding the good performance punishing the bad performance by the member. In making the performance management system, Humblezing should consider that the control system to the job that is ongoing is essential, the target and deadline can be derived from the company’s objective and the measurement of the performance and return for a job should be clear, monthly & weekly review can be done to detect the problem in a job faster and every member has got to know the other member’s work progress, and monetary (such as bonus salary) and non-monetary (such as member trip) compensation may be conducted.Keywords: organizational development, appreciative inquiry, job design, performance management syste

    The Influence of Employee Engagement to Employee Performance at PT Telkom Bandung

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    Abstract. The purpose of this research is to determine the relationship about employee engagement to employee performance, and the best recommendation for the company to increase their performance. This research was taken at Service Company which is PT Telkom Bandung, one of the first state-owned monopoly companies that required providing the best service to the public in this case phone users or customers. 100 questionnaires are distributed to six departments at PT Telkom Bandung. It develop by using Gallup’s Q12 questionnaire of engagement, ASTD theory (Say, Stay, and Strive), and their relationship to employee performance. The result show that there are 5 of 12 variables indicate very good level of engagement in driver variable of employee engagement, which are: Materials and Equipment, Opportunity to Do the Best, Someone Who Cares at Work, Associates’ Committed to Quality, and Best Friend. Besides, dimension of Strive has very good level as indicator of employee performance. There are 7 of 12 variables indicate good level of engagement in driver variable of employee engagement, which are: Expectation, Recognition of Good Work, Encouraged the Development, Opinions Count, Mission/Purpose, Progress of Work, and Learn and Grow. Besides, dimension of Say and Stay has good level as indicator of employee engagement. All driver variable of employee engagement has directly influence to indicator of employee engagement and indirectly influence to employee performance, and all indicator of employee engagement has directly influence to employee performance.    Keywords: employee engagement, employee performance, performance, job performance

    The Usage of Motivation Measurement to Increase Organizational Behavior On PT Polystar International

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    Abstract. PT Polystar International is a company engaged in the automotive field in Indonesia, focuses on synthetic leather for covering the car seat, and this is the first company that makes the car seat with synthetic leather that already reaches the National market. The company’s sales always increase every year, and this company is well-known with convincing product quality, hence the position of market leader is irreplaceable by other similar companies to date/now. With the steady growth of this company, this company should also to be supported by a qualified workforce. One of supporting elements that can support the highly qualified workforce is the high motivation of the employees in this company; a qualified workforce will bind organization performance, but until now employee’s motivation in the company is not yet clearly measurable. The aim of my research is to measure the motivation of employees in the company, by using 4-Drives Theory as theoretical basis of this research, because researcher focuses on measure internal motivation, and the extent to which employees are motivated to work in this company. The data taken by distributing questionnaires to all employees in the company which/that the number of respondents are 45 people. The usage of this research is to see clearly the conditions that exist in this company in terms of employee motivation, and determine which the motivation factor that affects to organization performance. Due to the results of this research the company may improve the organizational performance, that accordance to its objectives, the company will always be the market leader

    Optimal Capital Structure and Financial Performance Analysis for PT Matahari Department Store Tbk

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    Abstract. PT. Matahari Department Store Tbk has been doing an aggressive expansion by keeps expanding its network and opening up new stores. From this year onward the company has determined 74 possible locations for new stores. To support expansion plan above, the company needs to achieve better financial performance as share price of company is influenced by the company’s performance. To maximize share price and company’s value, the management will need to increase the performance and fix aspect that is still lacking. Other than that to do the expansion efficiently, optimal capital structure will be needed. To analyze the company financial performance, the author uses time series and cross sectional analysis, while to find the optimal capital structure the author will use WACC method. The analysis indicates that the current capital structure of PT. Matahari Department Store Tbk consists of 80% debt and 20% equity. The optimal capital structure for PT. Matahari Department Store Tbk is in 68% of debt level. For financial performances, there are some aspects that already ideal and some are not yet ideal

    Optimizing Organization Design Using Three Level Analysis of Organization at Engineering Division PT Bina Reka Cipta Utama

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    Abstract. PT. Bina Rekacipta Utama is an engineering consultant company at oil and gas industry. The owner of the company stated that the employee turnover rate was high and the owners wants fix the problem. The aim of this research was to analyzed motivation level of the employees because individual motivation has significance relation with turnover rate and employee performance. Since PT. Bina Rekacipta Utama is a service company, the engineers are the core of the company. If the employee performance of the engineers can be increase, the company performance also will increase. This research conducted using descriptive analysis and quantitative analysis for the correlation each variable to employee performance. To improve the management system, the researcher wants to analyze the engineering division because this division is the core of the company. The researcher tries to analyze 3 level of organization; Organization level, Team Level, Individual level. And create an organization model for PT. Bina Rekacipta Utama by using the data that have been gathered from the company as an evaluation material to fix its organization model. The researcher used 7S McKinsey organization model because it is the most simple and popular organization model to apply it at PT. Bina Rekacipta Utama Hopefully after the research is conducted the result can be used for PT. Bina Rekacipta Utama evaluation material. Keyword – Redesign Organizatio

    An Analysis of SBM ITB Library Service Quality a Case Study of the Undergraduate Students Perception and Expectation

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    Abstract- the main theme of this research is service quality analysis and focus on SBM-ITB library. The purposes of this research are to measure the undergraduate students’ perception and expectation of the SBM library services and to propose future improvement using the service quality model (SEVQUAL) and the library service quality (LibQUAL). The questionnaire consists of five major dimensions with a total of 26 variables. They include Tangible dimension (7 variables), Responsiveness dimension (6 variables), Assurance dimension (4 variables), Reliability dimension (5 variables), and Empathy dimension (4 dimensions). Each variable measure perception and expectation with a 7-point Likert Scale. Sampling plan used disproportionate stratified random sampling for 400 students, consisting 100 students for the undergraduate students Batch 2016, 100 students for Batch 2017, and 200 students for Batch 2018. The number of returned questionnaires that can be processed is 233 or 58.2% response rate. Data collected were processed through normality testing using Kolmogorov-Smirnov test, construct validity testing using Pearson correlation coefficient, relaibility testing using Cronbach alpha reliability coefficient, and gap calculation and analysis. All data do not follow normal distribution. All dimension passed the item-to-total Spearman correlation tests. All dimensions have Cronbach alpha coefficient of at least 0.8. All variables have negative gap values. Based on these gaps, future improvement alternatives are proposed. Keywords: library service quality, SERVQUAL, LibQUAL, perception, expectation, improvementÂ

    Aggreate Planning Strategies at CV Saswco Perdana

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    Abstract. CV Saswco Perdana is a company engaged in clothing industry that located in Gedebage, Bandung. CV Saswco Perdana is a company with medium-large industrial scale. The current condition of the company, they manufactured product in based on order.Based on interview with General Manager of CV Saswco Perdana. Currently the company has 50 employee that work in production division with total capacity can reach 2.500 dozens per month. Otherwise, based on previous data the average demand for 2014 is 730,76 dozens per month and for 2015 the average of demand is 596,94 dozens per month. According to those situation, there is a high level of idle workers that can be occur. So, the company needs to adjusting their workers in order to optimizing their resources and minimizing the total cost. And one of the operations management’s tool that company can use is aggreate planning strategy. Because by using aggregate planning the company can determines the ideal levels of capacity, production, subcontracting, inventory, stockouts, and even pricing over a specified time horizon (for this research, the time horizon is among 12 months). The research aimed to know the best of aggregate planning strategy that can be implemented by CV Saswco Perdana in order to fulfill the forecasted demand in period 2016 from 5 alternative aggregate planning strategies that conducted in this research, which are: pure chase strategy, pure level strategy, overtime strategy, optimization using linear programming, and mix strategy by varying workforce and overtime, by minimizing unmeet demand and the low cost as key performance. The methodology used is quantitative method. Primary data are collected from interview with Operations Director and General Manager at CV Saswco Perdana. And secondary data is collected from company’s documents record. Based on all strategies that conducted, the workforce needed is less than 50 workers. Thus, the company needs to adjust their workforce by laying off some workers in order to maximize the resources. The strategy that has the lowest cost is optimization strategy using linear programming with estimation total full costs is Rp.2.407.306.752 and incremental cost is Rp.64.524.912. But, the current work-hour in CV Saswco Perdana is violate the existing of regulations. Especially “pasal 77 and pasal 78 UU no. 13 tahun 2003†about work-hour and overtime of labor. According to those situation, the author providing the alternative optimization strategy using linear programming with changing the variable of work-hour and overtime related to the regulations as a recommendation. The total cost for alternative optimization using linear programming is Rp.2.610.594.007 and the total incremental cost is Rp.69.464.160. Keywords: Demand, Forecast Demand, Optimization Resources, Aggregate Planning

    A Comparative Analysis of Islamic and Non-Islamic Banking using Financial Asset-Quality Ratio and Liquidity Ratio

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    The core objective of this research is to compare and examine financial performance of Islamic banks agains Non-Islamic banks. The research observes that Islamic banking has made unprecedented progress over recent years. In Indonesia specifically, they had been increasing their assets by an average of 43% annually since 2007, and their share of the banking sector’s total assets is growing fast.  Focusing on those asset growth, this research aims to compare it to the main banking system used, which is Non-Islamic banks or Conventional banks, by focusing on the asset side of the financial performance. The financial performance measurement were expressed in six financial ratios in which were categorized into Asset-Quality and Liquidity. These six ratios are: Provision to Earning Assets (PEA), Loan Ratio (LR), Loan to Deposits (LTD), Cash to Assets (CTA), Cash to Deposits (CTD), and Return on Asset (ROA). The data was based on balance sheets and income statements of Islamic and Non-Islamic banks from year 2004 to 2014. To test the hypotheses, Mann-Whitney was utilized to compare those financial performances. In general, the research found significant difference in all six ratios, with each bank had their own better performance in some ratios

    PTPN VIII New Palm Oil Plantation in Kertajaya Banten

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    Abstract. Palm oil is one of the main commodities of Indonesia. Every year, Indonesia send thousand tons of palm oils to overseas (export). Hence, palm oil commodities become one of the commodities that become source of devise for Indonesia. PTPN VIII is one of state owned company that produce palm oil as their main commodities. See this big opportunities, PTPN VIII plan to add 1 unit new palm oil plantation in Kertajaya, Banten, where before was tea plantation. This study have aim to know whether project of 1 unit new palm oil plantation in Kertajaya, Banten financially feasible or not. This financial feasibility study using several financial variables approach such as NPV, IRR, WACC,Profitability Index and Payback Period. Beside of that, sensitivity analysis and financial ratios analysis are add to know the sensitivity variables&financial performance of palm oil. The result shown that 1 new palm oil in Kertajaya, Banten is feasible and shows good financial performance, with 2 sensitive variables. In order to improve PTPN VIII performances in the future, PTPN VIII recommended to have guidance and standards to do investment and complete another aspects to being considerate for feasibility study analysis.Keywords: Palm oil, Plantation, Financial Feasibility Study Parameters, Sensitivity Analysis, Financial Ratios Analysis

    Developing A Competency-Based Career Path For Technical Job Position In Special Vehicle Division Of PT. PINDAD (Persero)

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    Abstract. Special Vehicle Division of PT. XYZ is the division that provides the defense vehicle for both defense ministry and also for commercial. As the development of the defense industry, Special Vehicle Division of PT. XYZ must keep their performance high to stand in market competition. To improve their performance, Special Vehicle Division should be supported by competent people. In the recent years, Special Vehicle Division of PT. XYZ face a problem of the loss of technical competencies. The Human Resources Department of PT. XYZ identified that the loss of competency is caused by the un-updated system of Career Planning in PT. XYZ. Specifically, PT. XYZ does not have a clear career path for the employee. The absence of the clear career path has made the employee moved from one job position to another job position without considering the competency that they already have in the previous position and what competency that required by the new job position. This unclear career path directly impact to the production divisions of PT. XYZ since they required specific technical competency to run the production process well. This research aimed to develop a competency-based career path for technical job position in Special Vehicle Ddivision of PT. XYZ in order to maintain the competency in the division. The development of career path is derived from company’s vision, mission, values and objective, and also from the analysis of the competency that is needed in Special Vehicle Division. The research developed career path for 41 technical job position in Special Vehicle Division of PT. XYZ based on the competency required for each job position. Key words : Competency, Career Path, Career Plannin

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