JBMP (Jurnal Bisnis, Manajemen dan Perbankan)
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    170 research outputs found

    The Influence of Brand Image, Brand Trust and Brand Attitude on Interest in Becoming a Customer of Panin's Bank Savings and Current Accounts (Study at Bank Panin KCP Tambak Langon Surabaya)

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      Pada era Globalisasi persaingan bisnis antar Bank semakin ketat. Bank yang ingin terus berkembang dan meningkat harus mampu memberikan produk yang berkualitas. Namun, untuk menjadi Bank yang unggul dalam persaingan bukanlah sebuah hal yang mudah, diperlukan pengelolaan manajemen yang bagus dan berkualitas. Selain itu dibutuhkan pula strategi yang maksimal. Menurut UU RI No.10 1998, Bank merupakan badan usaha yang menghimpun dana dari masyarakat dalam bentuk simpanan dan menyalurkannya kepada masyarakat dalam bentuk kredit dan atau bentuk-bentuk lainnya dalam rangka meningkatkan taraf hidup masyarakat banyak. OJK mencatat hingga akhir Desember 2018, ada sebanyak 115 Bank di Indonesia dengan komposisi ada 5 Bank BUKU IV  dan menguasai 51,03% asset perbankan. Bank BUKU III ada 28 Bank dengan pengusaan asset 35,23%. Bank BUKU II sebanyak 59 Bank dengan pangsa asset 12,65% dan Bank BUKU I sebanyak 22 Bank dan penguasaan asset hanya 1,08%. Di antara Bank tersebut, terdapat Bank Panin yang didirikan pada tahun 1971 yang merupakan hasil dari merger dari 3 Bank, yaitu Bank Kemakmuran, Bank Industri Jaya dan Bank Industri Dagang Indonesia. Berdasarkan data keuangan per September 2018, Bank nasional dengan asset tertinggi masih  disematkan pada Bank BRI, peringkat ke dua terdapat Bank Mandiri, diikuti secara berututan Bank BCA, Bank BNI, Bank BTN, Bank CIMB Niaga, Bank Panin, Bank OCBC NISP

    Strategi Peningkatan Target Wajib Pajak Bagi UMKM Dengan Metode Analytic Network Process (ANP)

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    The development of MSME in Indonesia is very rapid, but this development is not supported by tax compliance. This requires a strategy that needs to be designed by DGT so that this potential can be optimized. The purpose of this study was to determine strategies for increasing tax revenues from the micro small and medium business sector (MSMEs) with the Network Process Analysis (ANP) method. This type of research is field study research. Data sources used in this study are primary and secondary data sources. Data collection techniques in this study used observation, interview, documentation, questionnaire, and literature study techniques. Data analysis techniques in this study used the ANP method. The results of this study, among others, based on the NetworkProcess Analysis (ANP) method, obtained priority strategies for increasing revenue from the MSME sector with the Network Process Analysis (ANP) method. The first rank that gets the highest value is the strategy to increase tax services to MSME taxpayers. Tax services to MSME taxpayers include ease in tax reporting, ease in tax payments, and ease in accessing tax information

    Analisis Company Financial Performance Before and After Acquisition (Study on Go Public Coal Mining Industry in Indonesia)

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    Dalam satu dekade terakhir perkembangan harga batubara terus mengalami fluktuasi, sehingga berdampak buruk bagi para pelaku bisnis, diantaranya terganggunya kinerja keuangan dan operasional perusahaan, terjadi PHK besar-besaran, hingga menurunnya harga saham batubara. Melihat dampak buruk yang terjadi, beberapa perusahaan melakukan akuisisi atau pengambil alihan  kepemilikan perusahaan. Tujuan penelitian ini adalah melihat bagaimana perbandingan kinerja keuangan sebelum dan sesudah akuisisi dengan menggunakan Du Pont System, yang mencakup perhitungan Return On Assets (ROA), Return On Equity (ROE), Net Profit Margin (NPM), Total Assets Turn Over (TATO), dan Financial Leverage Multiplier (FLM).  Penelitian dilakukan menggunakan metode deskriptif komparatif dengan pendekatan kuantitatif. Objek penelitian adalah industri tambang batubara go public di Indonesia yang melakukan akuisisi di tahun 2016, dengan populasi 22 perusahaan dan pengambilan sampel berdasarkan kriteria tertentu terdiri 2 perusahaan menggunakan analisis Du Pont System dalam pengolahan data sekunder. Berdasarkan analisis yang dilakukan, meski kinerja keuangan sesudah akuisisi secara keseluruhan mengalami peningkatan, merujuk hasil uji paired sampel t-test memperlihatkan tidak terdepat perbedaan signifikan pada kinerja keuangan sebelum dan sesudah akuisisi dilakukan, karena hasil uji test memperlihatkan nilai signifkansi lebih besar dari 0,05 sehingga H0 diterima

    Meningkatkan Kinerja Pemasaran Hotel dengan Memanfaatkan Nilai Pelayanan Ergo-ikonik

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    The present study aims to support the hypotheses proposed in the research model to prove the fact that the suggested variables can contribute towards performance improvement. The study offers a novel variable namely ergo-iconic service value. The object of this study includes 118 three-star hotels located in the business districts of the Special Capital Region of Jakarta and West Java. The study used questionnaires that were distributed to hotel managers to acquire research data. The ergo-iconic service value as a mediating variable is proven to improve the marketing performance of the hotels. Other variables, namely, the ability to implement management system certification and the ability to adapt to technology also increase the mediating role of ergo-iconic service value. The hypotheses are empirically proven as all three variables successfully improved the hotels' marketing performance. The current research also shows that the role of humans is still significant, and human presence is required to improve performance despite the fact that we are currently at the Industry 4.0 era; in this case, not all activities should be taken over by robots

    Supply Chain Online Shop In Covid 19 Pandemic (Netnography: Instagram Nagishop)

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    During the Covid 19 pandemic not only impacted health, but also economic and humanitarian aspects. The shift in the value of people's needs during the pandemic caused several economic sectors to struggle hard to survive. One of the businesses that still looks promising today is an online shop, where in an online shop there is no need for face-to-face and physical contact between sellers and buyers which is in accordance with government recommendations during the Covid 19 pandemic to keep physical distancing and staying at home. One onlineshop that has a large enough follower istagram is Nagisshop, where this onlineshop has a special strategy to keep sales and consumers to remain loyal. The uniqueness that is in Nagisshop makes this online shop has increased buyer and follower istagram compared to the previous year. The increase in buyers in 2020 reached more than 300% per day compared to 2019. By utilizing the supply chain that had been built before, Nagisshop expanded its wings and promotion on other social media. Previous supply chain components are sellers, importers, resellers, consumers (end users)

    Pengaruh Job Insecurity, Kepuasan Kerja dan Stres Kerja Terhadap Turnover Intention dengan Komitmen Organisasi Sebagai Variabel Intervening pada PT Lumina Packaging

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    This study aims to examine the Influence of Job Insecurity, Job Satisfaction and Job Stress on Turnover Intention with Organitational Commitment as Intervening Variable.This research uses a quantitive approach with a survey method. The sampling technique uses simple random sampling. The population in this study amounted 291 employees and the sample used amounted 75 employees of PT Lumina Packaging. Technical data analysis using Partial Least Squares (PLS) with Warppls 5.0 software. The result of this research found that Job Insecurity have a direct and significant  effect on Turnover Intention by 28%, Job Satisfaction have a direct and significant effect on Turnover Intention by 41%, Job Stress have a direct and significant effect on Turnover Intention by 19%, Job Insecurity have a direct and significant effect on Organitational Commitment by 24%, Job Satisfaction have a direct and significant effect on Organitational Commitment by 19%, Job Stress have a direct and significant effect on Organitational Commitment by 20%, and Organitational Commitment have a direct and significant effect on Turnover Intention by 23%. Job Insecurity have an indirect effect on Turnover Intention through Organitational Commitment as an intervening variable by 47%, Job Satisfaction have an indirect effect on Turnover Intention through Organitational Commitment as an intervening variable 42%, Job Stress have an indirect effect on Turnover Intention through Organitational Commitment as an intervening variable by 43%

    Is Percieved Quality Mediate the relationship between Brand Image and Country of Origin toward Purchase Intension?

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    This study analyzes the effect of country of origin and brand image on purchnase intension through perceived quality as an intervening variable. The research setting was on Skin cares and Beauty clinic Industry. This research used incidental sampling as a sampling technique. This study involved 300 respondents which acces the online questionnaires through google form. The data obtained were processed used descriptive analysis and SEM analysis with SmartPLS.  The results indicate that the country of origin positively effect on perceived quality. Meanwhile, the country of origin variable did not affect on purchase intension. The brand image variable has a positively impact on the perceived quality variable. Brand image has a positive effect on intension to buy. The perceived quality positively effects on intension to buy. Ccountry of origin indirectly effect on intension to buy through perceived quality. Brand image has an indirect effect on intension to buy through perceived quality as an intervening variabl

    Competencies and Service Quality of a Private Non-Sectarian University In Cebu City, Philippines

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    This study was to determine the competencies and service quality of government employees teaching part-time at the university. The study collected data on the assessment of the teachers about skills and students regarding the service quality of their teachers in a private non-sectarian university in Cebu City, Philippines. The part-time teachers in the university have extremely high competencies in methodology, motivation, material utilization, instructional process, teaching evaluation, and interaction process. As these college teachers gain experience both in school as teachers and as government employees, they are also enriching their ability and commitment to teaching and for the goal of quality education. The quality of their services is learned through their readings research and self-learning activities as part of their continuing education. The level of competencies among the part-time teachers in the university is not significantly associated with their service quality delivery

    Pengaruh Kepemilikan Institusional, Konsentrasi Kepemilikan Dan Dividen Terhadap Kinerja Perusahaan

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    Improving company performance is crucial for the company's future life continuity. The company has a primary objective that increases the prosperity of shareholders. Basically,  investors expect returns in the form of dividends. The structure of ownership and dividends is one way to improve the company's performance. This research aims to determine the influence of institutional ownership, ownership concentration, and dividends on the company's performance. The research methods used are quantitative methods using multiple linear regression analysis techniques. The research population uses companies listed on LQ45 in the Indonesia Stock Exchange. Sample research of 45 companies during the year 2018. The results showed that institutional ownership and ownership concentration did not affect the company's performance while dividends were influential in the company's performance

    The Role of Price Perception Mediation on the Quality of Tourist Experience and Satisfaction

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    Tourist experiences can provide an assessment of a destination by tourists. In the context of island destinations, this study aims to explore deeper the quality of tourist experiences, price perceptions, and tourist satisfaction. The quality of the tourist experience consists of various variables, including escapist, pleasure, relaxation and involvement. A total of 157 samples were obtained through online convenience sampling method for tourists who have visited Belitung Island. Respondents are devoted to tourists who are located outside Belitung Island to avoid biased answers from local residents. Structural Equation Model (SEM) was applied in this study. The results show that only the involvement factor in the quality of tourist experience can influence price perception. Perceptions of prices can indirectly mediate the quality of tourist experiences, except for relaxation. Regardless of the fact that visitors consider the price to be outrageous (expensive or unsuitable), they will still create a positive assessment of the destination if they can involve in the decision-making process. In turn they will be satisfied with their experiences. &nbsp

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    JBMP (Jurnal Bisnis, Manajemen dan Perbankan)
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