Pusat Jurnal Ilmiah Universitas Pasir Pengaraian
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Transformasi Digital Layanan Internal melalui Aplikasi Helpdesk Ticketing Berbasis Web di PT Centrepark Citra Corpora
Full text linkThis study aims to design and develop a web-based helpdesk ticketing application to address the manual service management problems at PT Centrepark Citra Corpora. The method used is Rapid Application Development (RAD), which allows for rapid and iterative system development based on user feedback. The resulting system is a web-based helpdesk application featuring role-based login, ticket management, technician reporting, status notifications, and report generation. System design was based on user requirements analysis, visualized through a use case diagram and implemented within an integrated database structure. The system was tested using black-box testing and involved 10 internal users across three main roles (admin, technician, and client). Test results indicated that all features functioned as expected and were well received by users. The application has proven to improve efficiency, traceability, and documentation of internal technical services. This system is expected to support digital transformation initiatives and can be replicated in other organizations with similar service management needs
Analisis Sentimen Pengguna X Terkait Danantara Menggunakan Metode Support Vector Machine
Full text linkDaya Anagata Nusantara (DANANTARA) adalah badan investasi milik pemerintah Indonesia yang diresmikan oleh Presiden Prabowo Subianto pada 24 Februari 2025. Dengan total aset mencapai USD900 miliar atau Rp14.000 triliun, DANANTARA bertujuan mengoptimalkan investasi, operasional BUMN, dan pengelolaan sumber dana lainnya. Kehadirannya menuai berbagai reaksi publik, terutama dari pengguna media sosial X, sebagian menilai lembaga ini belum matang dan berisiko gagal. Penelitian ini menganalisis sentimen publik terhadap DANANTARA melalui 1000 tweet periode Februari–Maret 2025. Data diberi label menggunakan metode leksikon menjadi Positif, Negatif, dan Netral, lalu dibagi menjadi 700 data latih dan 300 data uji. Hasil klasifikasi menggunakan Support Vector Machine menunjukkan akurasi 68,7%. Kelas Negatif paling akurat (recall 0.944, f1-score 0.740), Netral terendah (recall 0.152, f1-score 0.237), dan Positif di tengah (recall 0.309, f1-score 0.436). Rata-rata makro precision, recall, dan f1-score berturut-turut adalah 0.630, 0.468, dan 0.471. Berdasarkan polarisasinya, Sentimen Negatif mendominasi 55,6%, disusul Positif 29,1% dan Netral 15,3%, menunjukkan respons publik cenderung negatif terhadap DANANTARA
Pengaruh Online Customer Review terhadap Kepercayaan Konsumen dan Keputusan Pembelian
No full textPenelitian ini bertujuan untuk menganalisis pengaruh online customer review terhadap kepercayaan konsumen dan keputusan pembelian. Fenomena berkembangnya e-commerce dan media digital telah mendorong konsumen untuk mengandalkan ulasan daring sebagai sumber informasi utama sebelum melakukan pembelian. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei terhadap 120 responden yang pernah melakukan pembelian secara online melalui platform e-commerce. Teknik analisis data yang digunakan adalah analisis regresi berganda dengan bantuan perangkat lunak SPSS.
Hasil penelitian menunjukkan bahwa online customer review berpengaruh positif dan signifikan terhadap kepercayaan konsumen, serta secara tidak langsung memengaruhi keputusan pembelian melalui mediasi kepercayaan. Semakin tinggi kualitas dan kredibilitas ulasan pelanggan, semakin besar tingkat kepercayaan konsumen terhadap produk, yang pada akhirnya meningkatkan kemungkinan pembelian. Temuan ini memberikan implikasi penting bagi pelaku bisnis daring dalam mengelola dan memanfaatkan ulasan pelanggan sebagai strategi pemasaran digital yang efektif
GAMBARAN FAKTOR-FAKTOR YANG MEMPENGARUHI MINAT IBU HAMIL DALAM MEMILIH ALAT KONTRASEPSI DALAM RAHIM PASCASALIN DI KECAMATAN KUTA SELATAN TAHUN 2024
Full text linkAlat kontrasepsi dalam rahim (AKDR) merupakan metode kontrasepsi yang umum direkomendasikan. Fase pascasalin merupakan salah satu momen penting untuk pemasangan alat kontrasepsi dalam rahim (AKDR). Rendahnya minat ibu dalam melakukan pemasangan AKDR pascasalin dipengaruhi oleh berbagai determinan. Penelitian ini bertujuan untuk mengidentifikasi faktor-faktor yang mempengaruhi minat ibu hamil dalam memilih AKDR pascasalin. Penelitian deskriptif cross-sectional dilakukan melibatkan ibu hamil pada Februari-Maret 2024. Data diukur dengan kuesioner, meliputi minat menggunakan AKDR dan faktor-faktor yang mempengaruhi minat tersebut meliputi tingkat pendidikan, pekerjaan, jumlah kehamilan, anak hidup, dan kunjungan antenatal, tingkat pengetahuan tentang AKDR, dukungan suami, status ekonomi dan agama. Analisis univariat dilakukan dengan perangkat lunak IBM SPSS versi 25. Sebanyak 71 ibu hamil direkrut dalam penelitian, dengan median usia 27 tahun. Proporsi ibu yang berminat menggunakan AKDR secara keseluruhan relatif rendah. Karakteristik ibu yang paling banyak berminat menggunakan AKDR meliputi: pendidikan sekolah menengah atas (23,8%), pekerjaan lain-lain (33,3%), jumlah anak hidup >2 orang (29,2%), primi gravida (28,6%), kunjungan ANC ≥6 kali (50%), pendapatan total keluarga di bawah upah minimum regional (21,7%), beragama hindu (27,6%), berpengetahuan baik tentang AKDR (42,1%), dan mendapat dukungan suami (30,8%). Penelitian skala besar lebih lanjut untuk mengevaluasi hubungan faktor-faktor tersebut dengan minat ibu menggunakan AKDR masih diperlukan
FAKTOR-FAKTOR YANG MEMPENGARUHI KELANGKAAN GULA AREN DI KECAMATAN RAMBAH KABUPATEN ROKAN HULU
No full textThe availability of scarce palm sugar is influenced by several factors, based on these factors, it will be seen how much it affects the scarcity. The purpose of this study is to look at and find out the factors that affect the scarcity of palm sugar. This data analysis technique uses multiple linear regression analysis techniques. The results showed that the factors that affect the scarcity of palm sugar in Rambah District, Rokan Hulu Regency are high demand at a certain time (X2), delay in distribution (X3), limited knowledge (X4), and unethical practices (X5), while limited natural resources (X1) have no effect, but simultaneously all independent variables have a significant effect on the dependent variables. The determination coefficient shows that the influence is 63%, so there are 37% of other factors that are not explained in this study
Evaluation of the performance of TBATS and SARIMA methods in forecasting air temperature in Indonesia
Full text linkIndonesia is a tropical archipelago located along the equator, where air temperature patterns exhibit seasonal trends and unstable fluctuations. This instability can impact several sectors, including agriculture—making it difficult for farmers to determine planting and harvesting times—electricity demand, which increases during hotter periods, and public health, as erratic weather may reduce productivity and elevate the risk of diseases such as dehydration, asthma, and respiratory infections. This study aims to evaluate the performance of the Trigonometric, Box-Cox Transformation, ARMA Errors, Trend, and Seasonal (TBATS) model and the Seasonal Autoregressive Integrated Moving Average (SARIMA) model in forecasting air temperature in Indonesia. The dataset used comprises 2-meter air temperature records in Indonesia from January 1940 to August 2024, obtained from ECMWF. The evaluation method applied is cross-validation with a rolling basis. The results show that the RMSE for the TBATS model is 21.3843%, while the SARIMA model has an RMSE of 21.2958%. These results indicate that SARIMA has a slightly better performance than TBATS. However, both methods perform well in forecasting air temperature in Indonesia, as their RMSE percentages are within an acceptable range. This research is expected to contribute to the scientific literature on air temperature forecasting in Indonesia and encourage further studies on hybrid models that integrate TBATS and SARIMA. Additionally, it may support efforts to mitigate the adverse impacts of air temperature changes in the country
Implementing problem-based learning to improve students’ learning outcomes: A classroom action research
Full text linkThis study was motivated by the low mathematics learning outcomes of seventh-grade students at SMP Negeri 1 Ujungbatu in the 2024/2025 academic year. The purpose of this research was to improve the learning process and enhance mathematics achievement through the implementation of the Problem-Based Learning (PBL) model. This classroom action research was carried out in two cycles involving 34 students (17 female and 17 male) with heterogeneous abilities. The study focused on student learning activities and learning outcomes. Data were collected through observation sheets and learning achievement tests, and analyzed both quantitatively and qualitatively in a descriptive manner. The results showed a significant improvement in the learning process and student achievement after the application of the PBL model. The percentage of students who met the Criteria for Achievement of Learning Objectives increased gradually from 32.4% at the baseline to 50% in the first summative test, and further to 61.8% in the second summative test. These findings indicate that the implementation of the PBL model not only enhanced student engagement in the learning process but also contributed positively to improving mathematics learning outcomes among seventh-grade students at SMP Negeri 1 Ujungbatu
PARADOKS RESTORATIVE JUSTICE DALAM TINDAK PIDANA KORUPSI DESA ANTARA PEMULIHAN KERUGIAN NEGARA DAN KEPASTIAN HUKUM: PARADOKS RESTORATIVE JUSTICE DALAM TINDAK PIDANA KORUPSI DESA ANTARA PEMULIHAN KERUGIAN NEGARA DAN KEPASTIAN HUKUM
No full textABSTRAK
Tulisan ini membahas paradoks penerapan Restorative Justice dalam perkara tindak pidana korupsi di tingkat desa, khususnya yang melibatkan kepala desa dalam pengelolaan keuangan dan tanah kas desa. Restorative Justice pada dasarnya bertujuan memulihkan kerugian dan memulihkan hubungan sosial, namun dalam praktik hukum pidana korupsi muncul persoalan: apakah pengembalian kerugian negara secara sukarela dapat menghapus tindak pidana atau hanya menjadi alasan meringankan hukuman. Jurnal ini menganalisis dilema tersebut melalui pendekatan yuridis normatif dengan membandingkan praktik peradilan, doktrin hukum pidana, serta kebijakan legislasi. Hasil kajian menunjukkan bahwa penggunaan Restorative Justice dalam perkara korupsi desa berpotensi melemahkan kepastian hukum dan menimbulkan ketidakadilan substantif bagi masyarakat desa, meskipun secara pragmatis dapat mempercepat pengembalian kerugian negara. Oleh karena itu, dibutuhkan batasan normatif yang ketat agar penerapan Restorative Justice tidak menimbulkan impunitas terhadap pelaku korupsi.Kata Kunci: hukum pidana, korupsi desa, restorative justice, kerugian negara, kepastian hukum
Negotiating Motherhood In Flora Nwapa’s Efuru and Buchi Emecheta’s The Joys Of Motherhood
Full text linkThis paper explores the complexities of motherhood and identity in Nigerian literature through a comparative analysis of Efuru by Flora Nwapa and The Joys of Motherhood by Buchi Emecheta. Using textual analysis and drawing from Intersectional Feminism and Identity Negotiation Theory, the study examines how gender, race, and class intersect to shape women’s identity. Both novels portray motherhood as a layered identity shaped by societal expectations. In Efuru, the protagonist asserts her individuality despite cultural norms that prioritize maternal roles. In contrast, The Joys of Motherhood reveals how the protagonist Nnu Ego’s identity is reduced to motherhood alone. The findings suggest that while motherhood is revered, it often restricts women’s agency, forcing them to constantly negotiate their identities
STRENGTHENING THE PANCASILA STUDENT PROFILE IN STUDENT CHARACTER DEVELOPMENT AT MTS NUR HADI MUARA JAWA
Full text linkThe Pancasila Student Profile serves as a fundamental framework in Indonesian education aimed at developing students’ character, competence, and national identity in response to global challenges. This study examines the implementation of the Pancasila Student Profile in strengthening student character development at MTs Nur Hadi Muara Jawa, an Islamic junior secondary school. Using a qualitative descriptive research design, data were collected through observations, in-depth interviews with school leaders and teachers, and document analysis of curriculum plans, school programs, and institutional policies. The findings indicate that the integration of the Pancasila Student Profile into curricular, co-curricular, and extracurricular activities has positively influenced students’ religious values, independence, cooperation, critical thinking, creativity, and global awareness. The madrasah context, which integrates Islamic values with national ideology, provides a supportive environment for internalizing Pancasila principles. However, challenges remain, particularly related to teacher readiness, program consistency, and evaluation mechanisms. The study concludes that strengthening the Pancasila Student Profile in madrasah education is effective in fostering holistic student character, provided that continuous teacher professional development and institutional support are maintained