Trends in Information Management (TRIM)
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Quality of Services Rendered by University Libraries: An Empirical Investigation
Libraries need to continuously monitor changing aspirations and expectations of users in order to tailor their service offerings. Intense competition offered by the e-resources has made it imperative for the libraries to continuously innovate or perish. In order to identify current status of satisfaction with the library services, a likert scale questionnaire containing 32 items on various aspects of service quality, adapted from SERVQUAL was administered to 100 users and 20 members of library staff of two universities in Punjab. Independent sample t-test, ANOVA, Pearson Correlation, Linear regression analysis were undertaken. Findings reveal no significant difference among library users on the basis of age, educational qualifications and gender. However, a significant difference lies between the users and the providers on various dimensions of service quality. Benchmarking against the best practices worldwide, involving various stakeholders, viz. users, staff, management, publishers and sponsors can help in improving quality of services rendered by libraries.KEYWORDS : SERVQUAL; User Satisfaction; Empathy; Assurance; Tangibility; ResponsivenessPAPER TYPE : Survey cum Researc
Model Curriculum for 'Oriental Librarianship' in India
The paper highlights importance of education for oriental librarianship and its status in India. The study makes a case for introducing a programme for oriental librarianship to meet the demand for developing skilled man power It advocates that Department of Library and Information Science (Aligarh Muslim University can take the lead ,for education of oriental librarianship. Suggests a model curriculum for oriental librarianship to preserve and disseminate cultural heritage of the country.KEYWORDS : Orient, Oriental Libraries- India, Oriental Librarianship-- Oirriculu
Preservation of Library, Archival and Digital Documents: Problems and Perspectives Ramaiah, L.S., & Sujatha, G. (Eds.). New Delhi: Ess Ess Publications, 2008. XXXIV+499. Rs. 1300. ISBN 81-7000-538-8 (Hard Bound)
A New Approach of CLOUD: Computing Infrastructure on Demand
Purpose: The paper presents a latest vision of cloud computing and identifies various commercially available cloud services promising to deliver the infrastructure as a service (IaaS).Design/Methodology/Approach: Cloud computing provides the architectural detail and different types of clouds such as we studied different cloud based architectures like Blue Cloud built on IBM's massive scale computing initiatives, Google Cloud which claims business can get started using Google Apps online pretty much instantly, Salesforce.com consists of development as service, a set of development tools and APIs that enables enterprise developers to easily harness the promise of the cloud computing.Findings: It was found that Cloud computing is changing the way we provision hardware and software for on-demand capacity fulfillment and changing the way we develop web applications and make business decisions.Keywords: Cloud Computing, Amazon Elastic Compute Cloud, Google App Engine, Microsoft Azure, Salesforce.com.Paper Type: Surve
Morphological Analysis from the Raw Kashmiri Corpus Using Open Source Extract Tool
Purpose: Morphological information is a key part when we consider the design of any machine translation engine, any information retrieval system or any natural language processing application. It is important to investigate how lexicon development can be automated maintaining the quality which makes it of use for the applications, since manual development can be highly time consuming task. The paper describe how we can simply provide the extraction rules along with raw texts which can guide the computerized extraction of morphological information with the help of the extract tool like Extract v2.0.Design/methodology/approach: We used Extract v2.0 which is an open source tool for extracting linguistic information from raw text, and in particular inflectional information on words based on the word forms appearing in the text. The input to the Extract is a file containing, an un-annotated Kashmiri corpus and a file containing the Extract rules for the language. The tools output is the list of analyses; each analysis consists of a sequence of words annotated with a identifier that describes some linguistic information about the word.Findings: The study includes the fundamental extraction rules which can guide the Extract tool v2.0 to extract the inflectional information and help in the development of a full lexicon that can be use for developing different applications in the natural language applications. The major contributions of the study are:Orthography component: A Unicode Infrastructure to accommodate Perso-Arabic script of Kashmiri.Morphology component: A type system that covers the language abstraction and an inflection engine that covers word-and-paradigm morphological rules for all word classes.Research Implications: The study however does not include all the rules but can be taken as a prototype for extending the functionality of the lexicon. An attempt has been made to make use of automated morphological information using Extract tool.Originality/Value: Kashmiri language is the most widely spoken language in the state of Jammu and Kashmir. The language has very scarce software tools and applications. The study provides a framework for the development of a full size lexicon for the Kashmiri language from the raw text. The study is an attempt to provide a lexicon support for the applications which make use of Kashmiri language. This study can be extended for developing spoken lexicon of Kashmiri language that can be used in spoken dialogue systems.Keywords: Natural Language Processing; Morphology; Lexicon; Kashmiri Morphology; Extract Tool; LogicPaper Type: Desig
RETRIEVING MEDICAL LITERATURE from SELECT OAI-PMH COMPLIANT e-REPOSITORIES: A Case Study of Google and Yahoo
The study reports an exploratory investigation conducted on two search engines (Google and Yahoo) to find the retrieval percentage, duplication and ranking status of OAI-PMH Compliant resources harvested from five repositories in the field of Medical Sciences. The first twenty hits are analysed to reveal the findings in accordance with the laid down objectives for the study. The results show that Google is more comprehensive in retrieving OAI-PMH Compliant Medical Literature as compared to Yahoo. The study reveals that more duplication of results under different URLs in Google than in Yahoo. The results indicate that Google index 88.89% resources among the first 10 hits and 11.11% beyond the 10th hit, whereas Yahoo retrieves 82.61% results from the .first 10 hits and 17.39% above the 10th hit
PARKINSON'S DISEASE: A Bibliometric Profile
The purpose of the present study is to empirically assess, using a bibliometric approach and techniques, the growth of the literature about Parkinson's disease. Information about the leading countries, contributors, forms,. languages, core journals etc is traced. The data from Index Medicus (Volume 2002-2004) is analysed and results discussed
Wood, Aileen. A Comprehensive Library Staff Training Programme in the Information Age. Oxford: England Chandos Publishing, 2007. ISBN 978 1 84334 1185 (Paper Back)
PUBLIC LIBRARY SYSTEM IN JAMMU & KASHMIR: AN ASSESSMENT
The paper is an insight into public library system of Jammu & Kashmir from ancient to present times. It lists different initiatives undertaken and reports submitted to the Government from time to time. The study mainly assesses 34 public libraries for their operations, services, staff strength and infrastructure.KEYWORDS : Public Library System; Public Libraries — Jammu & Kashmir