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The psychological impacts of content moderation on content moderators: a qualitative study
Get PDFContent moderation generally refers to the practice of monitoring user generated content and applying a set of rules defining what is acceptable. As a result, Content Moderators (CMs) are responsible for reviewing and removing harmful online material, which has the potential to cause psychological harm. However, little is known about the perceived impacts of the job. Semi-structured interviews were conducted with 11 commercial CMs who were exposed to child sexual abuse material (CSAM) as part of their job. Interviews were analysed using framework analysis to investigate any psychological impacts. Results demonstrated that CMs manifested with a range of symptoms consistent with experiencing repeated trauma. This included experiencing intrusive thoughts of CSAM, triggered by situations with similar contexts to those encountered at work, avoidance of children and negative cognitive and emotional effects such as cynicism, anxiety and detachment. These symptoms fit into a framework of post traumatic and secondary traumatic stress and suggest CMs wellbeing and exposure to stressful stimuli may be comparable to professionals working in the emergency services or caring professions, such as social workers. These personnel are at heightened risk of various problems including compassion fatigue, vicarious trauma and burnout. Companies which employ moderators should learn from these comparable professions and provide psychoeducation and trauma-informed care to CMs which have been demonstrated to help mitigate these challenges
Enablers and benefits of supply chain digitalization: An empirical study of Thai MSMEs
Get PDFSupply chain digitalization is increasingly critical to the competitiveness of micro, small, and medium enterprises (MSMEs). However, knowledge about it, including the technologies, enablers, and benefits from the perspective of these enterprises is limited, particularly in developing economies. Addressing this knowledge gap is essential, as around 95% of enterprises in these economies are MSMEs. This study aims to bridge this gap using Thailand as a developing economy case study, gathering relevant information through a survey (with 574 responses) and semi-structured interviews. The findings reveal that most Thai MSMEs use basic digital tools, while the adoption of intermediate and advanced technologies is moderate and low respectively. Consumer and competitor pressures primarily drive digitalization efforts, with the government playing a somewhat limited role. These (digitalization) efforts were found to have accelerated during the COVID-19 pandemic, despite budgetary constraints. From a benefits perspective, digitalization was found to improve business processes and enhance sales and customer satisfaction. These findings offer insights for emerging economy practitioners and policymakers to develop suitable policy interventions and support mechanisms for MSME digitalization. This study makes a novel and significant contribution to the literature, as no previous studies have comprehensively investigated digitalization in emerging economies or in Thailand
“SENSE: Beuys / Gormley: A conversation through drawing”, Thaddaeus Ropac | London | 37 Dover Street Ely House, January 19, 2023 - March 22, 2023
No full textAccompanying Thaddaeus Ropac’s expansive solo exhibition of Joseph Beuys is a second, smaller show curated by Antony Gormley that places works by both artists in dialogue. Unsurprisingly, Gormley’s selections from Beuys mostly feature references to the human body. In some cases, these references are rather oblique, as in “part A” of a group of pencil drawings entitled Bewegung Rhythmus (Movement Rhythm), 1962, in which a dismembered arm hovers near a barely articulated crotch. In other instances, they are more emphatic, as in the descriptively titled piece in pencil, watercolor, gouache, and iron chloride Zwei Frauen (Two Women), 1955, the silhouettes of whose titular female figures bear a distinct sense of intimacy in spite of their inchoateness
Trisha Donnelly, Air de Paris | 43 rue de la Commune de Paris, May 26, 2023 - July 22, 2023
No full textDespite being so often deemed a Conceptual artist, Trisha Donnelly is notorious for her disinclination to provide viewers with any hermeneutic parameters for navigating her work. As always, there is no press release or checklist available at this solo show, and the art itself is implacably taciturn and unamenable to imposed interpretations. Nevertheless, it undeniably commands attention, and viewers are left to encounter it with the recourse of little else other than their senses
'There should be proper training': Healthcare Support Workers reflect on their experiences of pressure ulcer prevention – a qualitative exploratory study
No full textAim: To examine healthcare support workers’ experiences of and roles in pressure ulcer prevention.
Background: Pressure ulcers cause personal suffering and represent a serious burden to health and social care systems. With rapid growth of aging population, healthcare workforce models project greater reliance on advanced nursing roles and concomitantly nursing support roles. Healthcare support workers are now an expanding group of nursing team who are increasingly responsible for pressure ulcer prevention. Little is known about their experiences, what roles they assume in pressure ulcer prevention or what their training needs may be.
Design: A focus group study conducted in the U.K. between March and June 2021.
Method: Four focus groups conducted online with 14 healthcare support workers working in different clinical settings. The focus groups explored healthcare support workers’ experiences and views about pressure ulcer prevention. Data were analysed using thematic analysis.
Findings: 14 participants included 3 trainee Nursing Associates (2 acute, 1 community) and 1 Nursing Associate from acute settings, remaining 10 Healthcare Assistants from acute (4), community (2), domiciliary care (3), and mental health (1). The findings show that: 1) Healthcare support workers are showed high motivation towards pressure ulcer prevention; 2) A lack of knowledge, skills, resources and structured training alongside poor working conditions and patients’ resistance was considered to prevent effective pressure ulcer care; 3) Good communication and multi-disciplinary team work together with appropriate training can facilitate good pressure ulcer care; 4) Pressure ulcer care might be improved by training, and more support from specialist tissue viability nurses.
Conclusion: Healthcare support workers’ experiences of and roles in pressure ulcer prevention is under investigated. With increased responsibility for bedside care including pressure ulcer prevention being devolved worldwide to healthcare support workers, a review of education on pressure ulcers prevention nationally at all levels of the nursing team is required
Anchoring transformative education initiatives in HE - a qualitative investigation of an international branch campus in Dubai
No full textThe purpose of the study is to advance understanding into how the conceptual nature of transformative pedagogy of Education for Sustainable Development (ESD) can be anchored within the internationalised, neoliberal market environment in which higher education (HE) is delivered. This will be explored with a metamodernist lens and the prevalent, substantive theories of management models and organisational learning (Ricciardi et al, 2021). It is inspired by the author’s personal experience as an “insider" at an international branch campus (IBC) of a British higher education institute (HEI) in the ascending education hub of Dubai. It is further motivated by the researcher’s personal belief in the social obligation of educators to not only enhance the employability and transferable skills of the individual student, but to impart knowledge valuable to help identify solutions to community problems such as inequality, poverty and climate change, and others identified within the UN Sustainable Development Goals (SDGs).
The study arises at a time where two seemingly unrelated, but observably complementary phenomena are seen to be maturing and coinciding. The first, an emerging global movement led by the UN through the Education 2030 programme, which is advocating for empowering teachers to reimagine and design their own, locally relevant curricula, henceforth described as a “transformative” approach (Mogren & Gericke, 2019 p. 4). And the second, the maturing of the IBC to a position of academic renown independently of the home campus. The research is designed to present a toolkit of anchoring strategies and expand upon those proposed by Mogren and Gericke (2019), through semi-structured interviews from practitioners within the same IBC of renown. It is hoped this will contribute to discussions on the transformation of global education policy, curriculum design and to support other transformative and high impact teaching and learning interventions to become more securely protected within an institution’s systems and processes
Fostering leader feedback seeking at the workplace: the role of HRD practice
No full textThe Problem.
Scholars in the feedback-seeking domain have predominantly focused on employee feedback seeking. However, there is less known about feedback seeking when the leader is the seeker of feedback. This is unfortunate because in dynamic and uncertain environments, as presented by the COVID-19 crisis, leaders will need to seek feedback from others to develop a holistic view of the emerging situation and respond in a timely manner.
The Solution.
The authors make a case for leader feedback seeking by identifying its four potential benefits for leaders themselves and organizations. Subsequently, they discuss four human resource development practices that can promote leader feedback-seeking behavior within organizations.
The Stakeholders.
This article will benefit organizations that seek to encourage their leadership talent to seek feedback at work
‘Did the NFL start caring about women a lot more after Ray Rice? Probably not’: White-collar deviance and violence against women in racial capitalist sport
Get PDFFrom a zemiological perspective, organizations causing social harm in their pursuit of profit is a form of white-collar deviance. In the case of sport and violence committed by athletes outside of the field of play, the structures of professional sport and the decisions made by organizations can impact not only the athletes involved, but victims, potential victims and society at large. Interviewing National Basketball Association (NBA) and National Football League (NFL) front office members and journalists, I explore how teams in both elite professional sports leagues make player evaluation decisions regarding players who have been accused of criminality and violence against women, to assess sport organizations and leagues’ role in the violence of athletes. Interviewees noted that the talent of the player, their ability to produce value for the organization, and the potential backlash from fans and media play a pre-eminent role in organizational decision-making. Paired with professional sport’s privileging of dominance and aggression by athletes, this talent and production-based sanctioning of players accused of VAW illustrates organizational, league and capitalist sport structures’ complicity in continued acts of violence by athletes. Implications for contemporary conceptualizations of deviant leisure and organizational white-collar crime are also discussed
Hegel, Marx, Bloch: on the margins of the spirit
No full textThis article sheds light on the reading and commenting practices of philosophers and helps us to understand the philosophical importance of margins, unoccupied spaces of reflection, ideas and thoughts that are in some sense coincidental to other thoughts. It shows how the commentary can be a medium where new ideas can be born. Bloch mediates Hegel's philosophy with Marx's theory in these margins, and shows how both are enriched by this zone of marginal contact