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‘Care-less whispers’ in the academy during COVID-19: A feminist collaborative autoethnography
Get PDFThis collaborative autoethnography (Bochner and Ellis, 2016) has created a space for three women academics from working-class heritage, navigating the liminal and temporal space of the COVID-19 pandemic within a post-1992 Higher Education Institution, to explore the social relations of one Higher Education Institution and confront their lived experiences. The stories shared in this paper are analysed through a ‘care-less’ (Rogers, 2017) lens, which asks the academy to recognise and confront the duplicity and self-glorification of policy and practice, that might be viewed as acts of normalising and supporting care-less cultures and behaviours. The paper raises questions about social justice, diversity and inclusion, the intersectionality of class and gender, and the inequity of the lived experiences from those who sit on the margins. The paper is the first collaborative writing project from a newly formed staff network of academics who come from working-class backgrounds, and we are intentional in our commitment to support each other as new researchers, giving agency in support of the other to find their voice
The impacts of working with victims of sexual violence: a rapid evidence assessment
Get PDFAim: Supporting clients who have experienced trauma can lead to trauma symptoms in those working with them; workers in the sexual violence field are at heightened risks of these. This article collated and critically appraised papers, published from 2017 onward, in the area of people assisting victims of sexual violence. It explores the impacts and effects the work has on them, their coping and self-care mechanisms, and organizational support offered to them.
Design: A question-based rapid evidence assessment with a triangulated weight of evidence approach was used. Academic and nonacademic databases were searched. Twenty-five papers were included for analysis based on the inclusion/exclusion criteria.
Results: Most studies were of medium to high methodological quality. Negative impacts included trauma symptoms, disrupted social relationships, behavioral changes, and emotional and psychological distress. Ability to manage negative impacts was influenced by overall organizational support, availability of training, supervision and guidance, workloads and caseload characteristics, individual characteristics, and their coping and self-care mechanisms. Positive impacts included empowering feelings, improved relationships, compassion satisfaction, and posttraumatic growth.
Conclusions: Impacts are significant. Support at work and in personal life increases staff’s ability to cope and find meaning in their role. Implications for research and practice are discussed
Greening hotels: does motivating hotel employees promote in-role green performance? The role of culture
Get PDFIn the new global economy, environmentally friendly policies have become a central issue for firms. The increasing attention given to the benefits of those policies has prompted research on the development of environmental management systems that encourage employees to engage in environmental activities. However, there is limited evidence concerning the relationship between employee motivation and employees’ in-role green performance, in addition to the potential impact of culture and organizational citizenship behavior for the environment. Through a quantitative study of 301 managerial and non-managerial employees working in three- to five-star hotels, this study makes a major contribution by demonstrating that practices aimed at motivating hotel employees (e.g. green reward and performance management) are significantly linked with employees’ in-role green performance and organizational citizenship behavior for the environment. The findings also indicate that the influence of green rewards on employees’ in-role green performance and organizational citizenship behaviors for the environment is stronger when hotels are managed by Western corporations. Conversely, the study showed that the effect of green performance management on these two dependent variables is not moderated by culture. This article supports efforts to widen national cultural perspectives in the development and application of green human resource management
Intelligence analysis support guide: development and validation
Get PDFResearch shows that intelligence analysts do not routinely follow a logical workflow, do not always use critical thinking, and that analysts’ training and experience are unrelated to analysts’ performance. The Analysis Support Guide (ASG) aims to capture, communicate, and encourage good analytic practice. The ASG is informed by organizational intelligence doctrine and past research on intelligence analysis. The ASG includes the generic analytic workflow, prompts for good practice at each stage of the workflow, indicators of good and poor analytic practice, and an analytic investigation questionnaire. The findings of a small-scale content validation study of the ASG are reported here. Fourteen analysts provided detailed feedback on its content. The results informed a revision of the ASG that is currently used to train new and experienced analysts. The ASG can also inform the development of analytic technologies and future research on the psychology of intelligence analysi
A comparative analysis of inspector responses to complaints about psychosocial and physical hazards
Get PDFWork Health and Safety Inspectors are at the front line of efforts to protect workers against harm from psychosocial hazards, yet the application of regulatory theory in this area of practice has not been adequately explored. Drawing on models of responsive regulation (Ayres and Braithwaite, 1992) and strategic enforcement (Weil, 2008, 2010), we analyze extensive (N=46,348) complaint and incident notification data from an Australian Work Health and Safety Inspectorate in order to compare Inspectors’ responses to psychosocial versus non-psychosocial hazards. We found that psychosocial hazards were less likely to be actioned than non-psychosocial hazards. When actioned, psychosocial hazards saw more Inspector activity (phone calls, correspondence, site visits), yet fewer enforcement notices than non-psychosocial hazards. Since these findings are not consistent with the version of responsive regulation adopted by the regulator, our theoretical conclusion is that Weil’s strategic enforcement approach offers greater possibilities for guiding future resource allocation
The pandemic consumer response: a stockpiling perspective and shopping channel preferences
Get PDFCovid-19 has changed consumer behaviour, probably forever. Initial consumer stockpiling led to stockouts, threat and uncertainty for consumers. To overcome shortages, consumers expanded their use of channels and many consumers started buying online for the first time. In this paper, we aim to address important research gaps related to consumer behaviour during the pandemic and especially stockpiling. Our paper starts by presenting the findings of our pre-study, which used social media to elicit or confirm potential constructs for our quantitative models. These constructs complemented the protection motivations theory to explain stockpiling behaviour, forming the basis for study 1, the stockpiling preparation stage and study 2, the effects of the Covid-19 pandemic disruptor on customer service logistics and lockdown shopping channel preferences. For studies 1 and 2 we gathered data via a UK online panel-structured questionnaire survey (n = 603). Results confirm that consumer-driven changes to supply chains emanate largely from consumer uncertainty. Lockdown restrictions led to consumers feeling socially excluded, but enhanced consumers’ positive attitudes towards shopping online and increased consumers’ altruism. In response, consumers stockpiled by visiting physical stores and/or ordering online. Lockdown restrictions led to feelings of social exclusion but, importantly, stockpiling helped to minimize consumer anxiety and fear and even increase wellbeing
Influence of governance bundles and directors' social capital on cash holding in foreign cross-listed firms
Get PDFThis paper provides new evidence on how both governance bundles and directors’ social capital together can help to determine cash holdings for foreign cross-listed firms. Using a large cross-country sample of 1,677 publicly listed firms from 32 countries during the period of 2004 – 2015, we find a positive relationship between governance bundles and cash holdings for foreign cross-listed firms with higher directors’ social capital. We address potential issue of endogeneity. So, our findings are robust to alternative model specifications and instrumentations and alternative measure of social capital. The findings of our study contribute to the inconclusive decision in the academic literature related to cash holdings, governance bundles, and directors’ social capital, especially related to the foreign cross listed firms. In addition, the findings can assist the stakeholders of foreign cross-listed firms to understand the intention of the firms’ cash holdings and allow policy makers to identify the need of modification for governance structure by controlling the opportunistic behaviour of the firm manager
Negotiating cultural trauma in tourism
Get PDFThis study responses to call for an evidentiary frame that incorporates the contested views of cultural trauma in dark tourism sites. Central to this contestation is a failure to break down the victim-perpetrator binary that particularly struggles for truth-seeking transnationally and trans-generationally. This requires a new and critical heritage interpretation, addressing traumatic historical lessons and reaching a reconciliation for future integration and inclusivity. With employment of semi-structure interviews and participant observations, this study of the Memorial Hall of the Victims in Nanjing Massacre by Japanese Invaders illustrates how dark tourism and counter-monuments play a critical role in transforming massacre trauma into commemorative practices. Designing and building new tourism space and artworks as counter-monuments proves to be one significant encoding practice that negotiates more mundane and interactive peacebuilding and reconciliation. Such negotiation contributes to a more meaningful and holistic understanding of cultural trauma, heritage interpretation, memory and identity. Its implications can inspire future research to explore tourism’s transformative potential for remembering, forgetting and healing
100 women: Architects in practice
No full textAll the architects in this book deserve international recognition. The reality is, though, that few are household names.
Over the last decade, awareness of the need for gender balance in architecture has gained traction. Within the profession, women remain underrepresented, underpromoted and underpaid. Failure to acknowledge women's contribution to the built environment has perpetuated this cycle and impoverished us all.
By showcasing 100 exceptional architects - who happen to be women - this book provides a flagship reference to inspire and support everyone working in the profession, no matter how they identify. Global in outlook, the book presents an equitable sample of architects from every continent. We all need heroines as much as heroes.
Through illustrated interviews, each woman shares how they are responding to a profound disconnect between architecture and the people and landscape it serves. Their visions, methods and models of leadership are essential to connecting the needs of humans and the planet. In the words of Indigenous Canadian architect Eladia Smoke: 'Now is a critical time to seek out every opportunity to transmit this knowledge to future generations.
Leveraging social capital to catalyse post-pandemic anti-fragility: the “Vilnius model”
Get PDFPurpose – This paper aims to delve into the interdependent connection between place branding and social capital, specifically focusing on how it contributes to uniting a city’s recovery efforts during times of crisis. By using the theoretical frameworks of social capital and cultural intermediation, the case study of Vilnius, Lithuania, exemplifies how cities can navigate through turbulent periods by prioritising the work of place marketers and their relationships in their strategic approach.
Design/methodology/approach – A qualitative, mixed method case study approach used four different
methods of investigation, drawing on multiple sources of evidence, including a mix of interviews with key
actors, content analysis, netnography and participant observation.
Findings – Go Vilnius, in collaboration with the City of Vilnius Municipality, leveraged existing stakeholder
relationships and a strong common identification among political actors, promotional intermediaries, residents and city institutions to not only adapt to the unfolding crisis but to evolve its marketing, place-making, tourism and community engagement strategies to emerge as amore resilient, dynamic and animated city after the pandemic.
Practical implications – This case study demonstrates that a “network constellation” approach
centralised around key stakeholder relationships held by marketing, tourism and promotional professionals is
a crucial component in urban post-pandemic and emergency planning.
Social implications – By placing marketing professionals at the heart of crisis planning, cities can capitalise on the inherent social capital that is their key occupational resource and leverage their relationships with residents, the business community, international collaborators and the media for swift and maximum impact.
Originality/value – By identifying the “network constellations” that facilitated the institutionalisation of place branding activities in the face of both a local and global shutdown, this paper positions place marketers, acting as cultural intermediaries, at the centre of crisis planning and prevention strategies for anti-fragile cities of the post-pandemic future