118 research outputs found

    Customer Relationship Management Information System in Medika Lestari Hospitals

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    Marketing strategies based on efforts to create relationships between companies and customers are better known as Customer Relationship Management (CRM). CRM is a corporate strategy used to pamper customers so they don't look away. This study wants to find out and improve relations between hospitals and patients. Besides that, by building this system, can it affect customer / patient satisfaction. The quality of information systems is measured using the ISO 9126 model by adapting four characteristics of software quality: Functionality, Reliability, Usability, and Efficiency. The system development method uses the Rapid Application Development (RAD) model. Researchers will conduct system analysis and design using the Unified Model Language (UML), then coding with the PHP programming language and MySQL database, as well as collecting data using a questionnaire, and testing the system using the Blackbox Testing model. Based on testing using ISO 9126 the results are functionality (83%), Reliability (86%), Usability (87%), and Efficiency (83%). Overall the results are 85% (very good)

    Application of Android-Based Mobile Learning Information System in Management of Learning Activities in Faculty of Science and Technology of Buddhi Dharma University

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    Teaching and learning activities, especially in Higher Education, from time to time develop along with the development of technology, especially information technology. Initially, the teaching and learning activities at the Faculty of Science and Technology of the Buddhist Dharma University (FST-UBD) used a manual system in the form of face-to-face class. The system (for several courses and meetings) developed into distance learning (e-learning) where lecturers and students did not meet in teaching and learning activities in the classroom but through the internet media. This distance learning system uses computer or laptop facilities. The e-learning system was developed into a mobile learning system, which is a distance learning system using an Android-based smartphone. In the mobile learning system, lecturers can provide lecture material and assignments to students. Students can view lecture material via cellphone and can download the material. Students can submit assignments to lecturers via cellphone. The University can provide information about the seminar to be held. Students can choose the seminar to be followed and can register for the seminar via cellphone. This application system can be run well and can help facilitate the process of teaching and learning activities for lecturers and students. Lecturers can upload material and assignments for students. Students can view / download material and submit assignments to the lecturer. The university can provide information about the seminar and the seminar registration process

    Implementation of a Mobile Web-Based Information Sharing Forum Information System

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    The mobile web-based knowledge sharing forum information system is one of the media that utilizes the internet as a means of gathering and discussing to exchange information for people who want to share their knowledge with people who have not yet studied. With this forum, the public can find out which regions are still taking a lot of education and can make organizations so that they can share their knowledge with the community. The process of creating a mobile web-based knowledge sharing forum information system by analyzing an existing system using the SDLC method. Mobile web-based knowledge sharing forum information system is one of the media that utilizes the internet as a means of gathering and discussing to exchange information for internet users who want to share their knowledge with people who have not yet studied &nbsp

    Analysis and Design of Information Systems for Control of Raw Materials in UD. YRS Alumunium Work Using EOQ Method

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    In the current era of globalization, information technology and information systems are developing very fast. YRS Alumunium Work is a furniture company that manufactures cupboards, stove racks, sinks, and especially for storage of household items. The problems currently being faced by businesses, among others; (a) recording still using stationery and books or still using manual recording methods, (b) ineffective stock checking, (c) sudden out of stock, to solve the problem it is proposed to make a system using the web that can be integrated into stock by a calculation method. With UML scenario depiction (activity diagrams, usecase diagrams, class diagrams, sequence diagrams). To check the inventory of goods easily done effectively, know the minimum amount of stock, and must place an order again using the EOQ (Economic Order Quantity) method. By using the eoq method, it takes into account that for bolts to get an economical amount of inventory as much as 522.01 with a safety stock of 21 will place an order again when the stock becomes 50 and the total inventory cost is 110 458.4418

    Design of Website-Based Queue Retrieval Application on Andi Motor using Codeigniter Framework

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    Conventional queues have become a common polemic in society. The duration of the process and waiting time for the queue greatly disrupts daily activities. Queuing is not fun for many people, especially if the queue is long and irregular. To deal with irregular queues, an application is needed that helps to queue more fun and has certainty of time. In the workshop, the queue retrieval system and waiting for the queue are usually done on the spot, this will not be a problem if the queue is not long, but if the queue is too long it will cause various problems. This journal discusses the design of website-based queuing applications using framework codeIgniter, where features are made based on the wishes of customers, so that this application has the purpose of facilitating customers in queuing wherever and whenever and customers will have certainty of time to queue. The design of this application uses the MVC method contained in the codeigniter framework to separate data and display and how to process it

    Analysis and Design Information System using CPM (Critical Path Method) Method the web-based at PT.Pakarti Tirtoagung

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    Project planning has several stages or project activity plans that can result in the running of a project more optimally to the project estimation that can help the planning manager or project manager work together in preparing project implementation at PT. Pakarti Tirtoagung. PT. Pakarti Tirtoagung is a business that will produce an intangible product (service) / service activity for construction and oil services that will be used for the needs of other companies. Problems at PT. Pakarti Tirtoagung in processing project data using the MS system. Excel which results in data redundancy so it must check data -  data and must be input again. This results in data redundancy and lack of data consistency so the presentation of project manager information is less accurate. Then this research uses CPM (Critical Path Method) method to determine the level of project progress in order to optimize project duration, possibility of accelerating time of project implementation and make it easier as admin by supporting project estimation activities, making it easier to manage planning of project activities and preparing a project scheduling. The design is implemented using PHP and MySQL database servers

    Savings and Loans Information System Design Method Using Web-Based User Centered Design (UCD) On Cooperative gem Bakti Nusantara

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    Savings and Loan Applications Using Web Based User Centered Design aims to facilitate savings and loan transactions with effective and efficient, from the user side, the user can find out the data member in the form of total deposits and loans with easy access. After doing research Cooperative gem Bakti Nusantara, savings and loan process often experience delays due to reports that the old data collection and input process is slow. Which was made based saving web application to overcome the problems of savings and loan owned, it is expected that these applications and the cooperative members can easily find out information about savings and loans, and as well as to increase the number of new members

    Design of Decision Support System for New Employee Acceptance with SAW and WP Method in CV Karya Lestari Abadi

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    The selection process for new employees at CV. Karya Lestari Abadi is carried out manually, the application file for new candidates will be evaluated by comparing the contents of the file with specified criteria. File selection that meets the criteria is then followed by an interview process. The series of processes is followed by a series of written tests, including psychological tests, academic potential tests and so on. This study aims to build a New Employee Recruitment Decision Support System using the Simple Additive Weighting (SAW) and Weight Product (WP) methods. These two methods were chosen because they can determine the weight value for each attribute, then proceed with the ranking process that will choose the best alternative from several alternatives.While the system implementation uses the PHP and MySQL programming languages Ò€‹Ò€‹as a database. With the decision support system can help the Recruitment in making decisions in the recruitment process in CV. Karya Lestari Abadi easier and faster

    Analysis and Design of E-Commerce Information Systems Using the User Centered Design Method at PT. Pure Healthy Nature

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    PT.Murni Alam Sehat is one of company sell medical device and medicine by prescription or without doctorÒ€ℒs prescription. The problem in marketing department in this company do not have promotion media for offer the products to consumer, no online sell, and order only by phone. To solve the problem in marketing department is build up e-commerce system. E-commerce system use Unifed Modelling Languange (UML); Activity Diagram, Use Case Diagram, Sequence Diagram, and Class Diagram. User Centered Design (UCD) as design method. Program language for e-commerce system is PHP and MySQL for database. The result of research is a e-commerce system website base to help search information product, company could get report easier, consumer can do purchase by online everywhere and everytime

    Analysis and Design of Customer Satisfaction Systems Against the Technicians from the Repair Service of Photocopy Machine At PT Copindo Renanta Using the SAW Method

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    For companies that work in the services sector, service quality is something very important to establish long-term relationships with its customers. At this time, PT Copindo Renanta evaluates the performance of technicians by provide a service satisfaction forms that made from a paper for the customer against the technician performance that can be manipulated by the technician so that the company cannot assess customer satisfaction with the true service of the technicians. The making of customer satisfaction system against the technicians from the repair service of photocopy machine at PT Copindo Renanta using the SAW method can provide an accurate and trusted results of technician performance calculations from photocopier repair services because calculations are carried out using the SAW method based on several values from the criteria by the customer filled. The system also supports a process of the order a copy machines repair services for customers who want to repair their machines (only need an internet connection and web browser to access and use anywhere and anytime needed, no need to wait for working hours), and support companies to make a technician performance assessment report till a repair photocopy machines transactions report

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