Wakayama University Academic Repository
Not a member yet
6193 research outputs found
Sort by
研究ノート
Full text linkWe measured pH values of seawater collected at coast of Wakayama prefecture in the present study. By referring to these pH values of seawater, pH behaviors at brackish-water regions of Wakagawa River and Kinokawa River were investigated. As a result, it becomes clear that pH values of brackish-water are mostly controlled by tide
Service innovation as a form of Omotenashi at tourism destinations : A case study of Shirahama, Wakayama prefecture
Full text linkService innovation has supported the development of the tourism industry for decades. Recently, an increasing number of destinations have applied smart technology to enhance tourists’ travel experiences. This study focuses on how service innovation can be a form of Omotenashi at a tourist destination using Shirahama as a case study. The findings indicate that tourists’ willingness to use such innovations is essential to the success of these initiatives and that the empathy provided by human employees can increase customer satisfaction with the robots used in service. This study offers a broad understanding of the proper use of new technologies at tourist destinations
