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Aligning chatbot features with industry needs: a comparative study of user expectations in utilitarian and hedonic sectors for SMEs.
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De loopjongen - leerroute Oisterwijk
No full textStory-based route. Verken met Rien het terrein van de Koninklijke Verenigde Lederfabriek (Leerfabriek KVL) in Oisterwijk. Fiets vervolgens met hem mee via dit pittoreske dorp naar het mooie buitengebied van Haaren en Moergestel. Onderweg vertelt Rien je over zijn werk als loopjongen van de leerfabriek, maar ook over zijn streken en zijn dromen.Met deze route van 27 kilometer kom je langs plekken die je meer vertellen over de rijke geschiedenis van de leerindustrie. Geniet van de mooie en rustgevende natuur van de Oisterwijkse Bossen & Vennen, het kabbelende geluid van de Essche Stroom en het sprookjesachtige Kasteel Nemerlaer. Fiets langs Schoenfabriek Van Bommel en keer via de winkel- en horecagelegenheden op De Lind weer terug naar het KVL-terrein
Unlocking sustainable last mile deliveries through interventions in the pre-delivery stage.
No full textTechnological innovations such as parcel lockers can only contribute to reducing the negative impact of last mile logistics on people, planet and profit outcomes if consumers adopt them. Using the Unified Theory of Acceptance and Use of Technology (UTAUT) as a theoretical lens, the purpose of this study was to design effective interventions in the pre-delivery stage that stimulated consumers to choose to use parcel lockers, focusing on incentives and actions that online retailers and logistic service providers can easily implement. A vignette-based experiment was used to examine the impact of providing consumers with information about sustainability, information about parcel lockers and information about distance to nearest parcel locker on their choice to use a parcel locker instead of receiving their package at home. The originality of the study is twofold. The role of geographical context which is oftentimes overlooked was examined explicitly in this study by conducting the study with participants from the Netherlands and Lithuania. The present study used causal mediation analysis to study the combined effects of interventions and previous experience with parcel lockers through the UTAUT constructs. The findings showed that providing information about sustainability and information about the distance to the nearest parcel locker were effective interventions, however the effect of distance was country specific. Causal mediation analysis showed that familiarity with parcel lockers was positively associated with the choice to use parcel lockers by increasing perceived ease of use, expected performance, and reducing perceived risk.</p
MBA imagineering: present and future directions : Key competencies of business and societal innovators
No full textGuiding the flow: dispersing tourists through smarter communication : lessons from Amsterdam & Copenhagen.
Get PDFEvent management literature: Exploring the missing body of knowledge.
Get PDFEnglish is increasingly the dominant language of academic scholarship. This means that much research produced in other languages is overlooked, a tendency strengthened by the growing power of global publishers and university ranking systems. This initial scoping study provides an exploratory review of non-English scholarship in the field of event management, drawing on an extensive literature search in Arabic, Croatian, Czech, Dutch, Italian, Portuguese, Slovenian and Spanish. We find a considerable number of event management publications in these languages, which effectively represent a ‘missing body of knowledge’ for scholars working in English. Only about 10% of these non-English sources are covered by Scopus, for example. Our scoping study indicates that this excludes many scholars and potentially interesting areas of work from the global event management corpus. We suggest several strategies which could be employed to address these issues.</p