RIT Croatia Digital Repository
Not a member yet
231 research outputs found
Sort by
Dubrovnik as a Culinary Destination for Italian Tourists
No full textCulinary tourism has become an essential part of the overall tourist experience. It is becoming
a new trend, and for travelers, it is not anymore important to travel to historically and culturally
rich destinations, but also to destinations rich in gastronomy and culinary experiences.
Dubrovnik, a charming tourist destination, has become one of the most sought-after
destinations in Europe, particularly attractive to Italian travelers. Dubrovnik is known
worldwide for its long and rich history, culture, and nature. This study offers useful
recommendations on how to further market Dubrovnik as a culinary destination for Italian
tourists to tourism stakeholders like local government, hospitality companies, and tour
operators. Additionally, due to its distinctive gastronomic offer and abundance of traditional
foods, Dubrovnik has a significant potential to grow these experiences. This study reveals what
Italian tourists believe about Dubrovnik as a culinary destination and offers recommendations
about what Dubrovnik can do to improve in its offer to attract more Italian tourists and tourists
from other countries seeking culinary experiences
THE ROLE OF OPGs AND AGRO FARMS ON MLJET IN PROMOTING SUSTAINABLE TOURISM: A COMPARATIVE STUDY WITH SARDINIA
No full textSustainable development is one of the most difficult challenges that our world and human beings have encountered. Being able to attain sustainability means being able to address many different, fundamental issues at many different levels: local, regional, and global. Even though the main objective of sustainable development is to improve the life of humans and to encourage the implementation of improvements needed over time, it has become evident that the consequences of climate change and the growing demand for energy and resources are making this objective more challenging. Environmental degradation and changes to the environment can today be found anywhere on the globe, making thus sustainable development challenging. The countries that want to develop sustainable tourism also need to be aware of the relationship between tourism development and environmental degradation. Developing tourism in protected areas, or natural resorts, is an especially complex phenomenon, which brings both positive and negative impacts on both: the environment and the development of local communities sustainable development is defined as “development that meets the needs of the present without compromising the ability of future generations to meet their own needs
Differences in work engagement and organizational commitment in retail work of Croatian generational cohorts
No full textThis study measures the work engagement and organizational commitment of generational cohorts in Croatia working in retail. The survey was distributed to the members of three generational cohorts – Generation X, Generation Y and Generation Z, which are employed in retail stores in Croatia. Work engagement had 9-item questions, and was measured by three subcategories, each containing of three questions – absorption, dedication and vigor. Organizational commitment consisted of 23 questions and was measured through three subcategories – affective commitment (8 questions), continuance commitment (9 questions) and normative commitment (6 questions). Both work engagement and organizational commitment results are in decline with every younger generation. The participants are overall somewhat engaged in their work, while they are neutral on organizational commitment.
Keywords
Generational cohorts, Generation X, Generation Y, Millennials, Generation Z, work engagement, absorption, dedication, vigor, organizational commitment, affective commitment, continuance commitment, normativ
Leadership and Culture: Exploratory Study on the Perception of Leadership Among Montenegrin and Turkish Hospitality Employees
No full textThis paper focused on employee preferences in the Turkish and Montenegrin cultures, by analyzing the connection of leadership philosophies and norms of culture. For the purpose of obtaining insight into the relationship of leadership and organizational culture to practices of leadership, as well as how they have an effect on employee workplace stress minimization and enhancement of work efficiency, the impact of leadership styles and culture on employee preferences was explored. The idea of culture is thoroughly examined, with an emphasis on organizational culture, which is referred to as a group of beliefs, norms, and procedures that direct and influence all team members' behavior. The study additionally examined the various leadership philosophies, such as transactional and transformational leadership, and how they relate
Generation Z Traveling Preferences While on a Budget
No full textWhen planning a trip, gen z places considerable importance on their trip budget. Research has shown that Gen Z is willing to spend more money on travel than on anything else. However, almost all of them stated that budget is their primary concern when it comes to travel. This paper questioned whether Gen Z is indeed a budget conscious generation and how to they decide what to spend money on when traveling. More specifically, it investigated 5 main categories of expenditure (Transportation, Accommodation, Activities, F&B, Shopping) and what their spending preferences are among these five categories. The questionnaire was distributed to 102 Gen Z travelers in the age group between 18 and 26 years. It measured the levels of likeliness and agreement among 5 different factors. Results showed that Gen Z travelers are spending more money on transportation and accommodation that are considered a necessity. Gen Z travelers have stated that they do plan do change their spending preferences and focus more on experiences, different activities, and different cuisines
Competence of Croatian Marinas
No full textIs Croatia a competent rival to its neighbors when considering the nautical tourism industry?
This research explores this question, looking at nautical tourism and its sudden growth and popularity.
Through content analysis and the creation of a composite index, research was conducted to provide an
overall picture and understanding of Croatia’s nautical tourism industry. The categorization of marinas
amenities and Must-Haves was put to the test and after conducting the results a ranking table was made
which showed how competent Croatia is in marine tourism. Croatia is by a result a competent rival, but
still has to improve on its offer to achieve the best result. Croatia’s strong points are marina Must-Haves
and security, while facilities and F&B have more room for improvement. The countries that were
benchmarked are: Greece, Italy, Montenegro and Croatia. The number of marinas per country was 6,
except for Croatia where 13 marinas were examined
Hotel Managers’ Perception (in Croatia and Montenegro) Towards the Adoption of Robots
No full textAs technology is constantly advancing, robots are becoming more common in hotels as a way
to improve efficiency, enhance guests’ experience, and reduce costs. However, hotel
managers in Croatia and Montenegro regardless of being aware of these advantages that
robots may bring in the hotel industry, they seem not to be positive about robot
implementation. This research has investigated the factors that influence hotel managers’
perception towards the use of robots in hotels in Croatia and Montenegro. An online survey
was conducted from April 5th to April 18th, 2023, and was sent to hotel managers through
Linked-in and email. The research results indicated that complexity of the robots was a
negative factor towards the managers’ willingness to implement robots. Whereas the
profitability and competitive advantage were neutral factors meaning that managers were
aware of its benefits but not translated into implementation. The overall research results
suggest that hotel managers’ in Croatia and Montenegro prefer a more traditional approach to
hospitality
The Impact of the 2022 FIFA World Cup on the Destination Image of Qatar
No full textThe FIFA World Cup international football championship event was held in Qatar in 2022, the first time in history that an Arab and Muslim-majority country hosted this event. The event gave Qatar an unprecedented opportunity to promote its culture, tourist attractions, and traditions on the world stage. To gain insight into how well this opportunity was realized, this study examined the impact of the event on perceptions of Qatar as a travel destination and the overall perception of the country. A questionnaire was completed by 226 participants who self-reported as well-informed about the event. The results suggest the overall perceptions of Qatar after the World Cup as quite mixed, although clear indications of Qatar’s strengths and weaknesses as a travel destination are present. Implications for the future of tourism promotion in Qatar are discusse
The most effective marketing tactics for Gen Z in the hotel industry in Croatia
No full textThe Gen Z population represents the near future of consumers and, due to vastly different demands and desires than earlier generations, is a challenging topic that has yet to be thoroughly explored. With the emergence of new trends created by social media and the internet in general, Gen Z's hotel and travel preferences are changing rapidly and if those trends are not followed, a hotel can quickly become uninteresting to the Gen Z consumer. This research was intended for determining exactly what are the most effective marketing tactics that a hotel can apply in Croatia based on the results of the survey conducted in this study. The online survey was completed by 105 Croatian Gen Z participants between the ages of eighteen and twenty-four. The survey measured Croatian Gen Z’s hotel and travel preferences, social media engagement, travel-related app usage, environmental consciousness, and loyalty program involvement. Results indicate that Croatian Gen Z members are extremely active on social media and demand that hotels follow online trends while remaining uni
The impact of artificial intelligence on customer experience in hotels
No full textWith the ever so growing use of artificial intelligence technologies in the lodging industry, there
is a rising interest in understanding how it affects customer experience. Marriot Hotels are the
leading brand of hotels that have already implied artificial technologies in their business. This
research paper is trying to comprehend the impact on customer experiences in hotels, focusing
on Voice Assistants, Smart Mirrors and Chatbots. According to the findings, only a very small
fraction of participants has used artificial intelligence technology in hotels. A Google form
survey was used to gather all required information. A total of sixty-nine participants have
partaken in this survey. The results suggest that interest in artificial intelligence is generally
prevalent. Out of sixty-nine, forty-five participants have not encountered any of the mentioned
artificial intelligence technologies. Yet the results indicate that participants would like to see
Voice Assistants and Smart Mirrors implemented in the future